Digital Sign

What Digital Sign does

Digital Sign is a cloud-based electronic contract SaaS service operated by CanvasEdge Co., Ltd. (キャンバスエッジ株式会社), headquartered in Shinjuku, Tokyo. Originally launched in April 2022 by 株式会社デジタルサイン, the platform was absorbed into CanvasEdge Co., Ltd. through an intra-group merger effective November 29, 2024. The service enables businesses to create, electronically sign, timestamp, and manage contracts entirely online, with notable technical components including email-authentication signatures, xID app integration for My Number card-based party-type signatures, timestamp certification for tamper protection, and cloud-based storage with search, folder, and renewal-alert functionality. The platform holds ISO/IEC 27001 and ISO/IEC 27017 certifications and has received confirmation of compliance with Japan's Electronic Signature Act via the METI gray-zone resolution system.

The business model is a self-serve, product-led SaaS structured around three pricing tiers: a Free Plan (0 yen/month, capped at 3 users and 5 folders), a Light Plan (5,500 yen/month, covering 1-50 contracts), and a Standard Plan (22,000 yen/month, unlimited contracts), with a 220 yen usage-based overage fee per contract beyond plan limits. Go-to-market is primarily direct via the services.digitalsign.jp website, supplemented by IT Trend directory listings and PR Times press releases. The target customer base is Japanese small and medium businesses, with case studies spanning DX consulting, printing services, and IT/venture services; documented use cases include NDAs, service agreements, sales contracts, employment contracts, and consulting agreements addressing back-office, legal, and HR functions. Cumulative milestones include 100+ registered companies by August 2022, 10,000+ contracts executed by July 2024, and 1,000+ registered accounts by September 2025, indicating modest but consistent SMB adoption within Japan as the sole operating geography.

Name

Digital Sign

Legal name

キャンバスエッジ株式会社

Website

https://services.digitalsign.jp

Company type

Private

Founded year

2022

Operating status

Operating

Short description

Digital Sign is a Japanese cloud-based electronic contract SaaS service operated by CanvasEdge Co., Ltd. that enables SMBs to create, electronically sign, timestamp, and manage contracts online. It targets small and medium Japanese businesses across legal, HR, and back-office functions via tiered subscription pricing.

Ownership category

akta.pro rank

Product category

Electronic Contract / E-Signature Software

NAICS

Software Publishers (513210)

akta.pro primary industry

E-Signature & Digital Transaction Management (DTM) (HDAEAGAF)

Keywords

• Electronic contract service
• Cloud-based e-signature
• Contract management software
• Electronic signature platform
• SaaS contract lifecycle

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Plans: Monthly subscription plans (Free, Light, Standard) providing access to the electronic contract platform with varying levels of functionality and contract volumes.
2. Usage-based Transaction Fees: Per-contract fees of 220 yen (tax included) for contracts beyond the plan's included limit. Light Plan includes 1-50 contracts; Standard Plan includes 51+ contracts with overage fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Digital Sign is a cloud-based electronic contract (e-contract) SaaS platform that enables businesses to create, send, sign, timestamp, store, and manage contracts entirely online. The service supports both email-authenticated electronic signatures and higher-assurance My Number card-based party-type signatures via xID integration. It is offered through a freemium pricing model with Free, Light (5,500 yen/month), and Standard (22,000 yen/month) tiers targeted primarily at Japanese SMBs.

Product overview

Digital Sign is a unified electronic contract service (Software-as-a-Service) that enables businesses to create, sign, timestamp, and manage contracts entirely online. The service consists of a single core platform with three pricing tiers: Free Plan (0 yen), Light Plan (5,500 yen/month), and Standard Plan (22,000 yen/month). All tiers include features for template registration, email authentication signatures, alert notifications, cloud-based storage, folder management, search functionality, timestamp certification, My Number card integration, and member permission controls. The platform supports various contract types including NDAs, service agreements, purchase agreements, employment contracts, and more.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Sign Electronic Contract Platform A unified SaaS electronic contract platform for Japanese businesses that supports contract creation, electronic signing, timestamp certification, cloud-based storage, search, alerts, templates, and My Number card identity verification. Targeted at SMBs and back-office, legal, and HR departments.
• Free Plan A free-tier offering of the Digital Sign platform that lets small businesses try core contract creation, template registration, alerts, folder organization, and email-authenticated signing at no cost, with limitations on user count and feature set.
• Light Plan A 5,500 yen/month subscription tier of Digital Sign for low-volume SMB contract needs. Includes the full feature set (signatures, timestamp, My Number card linkage, templates, alerts, search) with pay-per-use fees of 220 yen per contract beyond the included volume.
• Standard Plan A 22,000 yen/month subscription tier of Digital Sign for higher-volume users. Includes unlimited accounts, the full premium feature set (timestamp, My Number card integration, member permissions, bulk sending), and 220 yen per-contract fees beyond the first 50.

Quantifiable outcome

• Contract execution reduced from 3+ weeks to as fast as 3 minutes (300 seconds)
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core and minor.

• xIDcoreTechnology or Integration · 4 October 2022xID app integration enables 当事者型署名 (party-type electronic signature) using My Number card, providing higher reliability identity verification compared to standard email-based authentication.
• IT TrendminorChannel Partner/ Reseller/ DistributorListed on IT Trend directory in two categories: electronic contract systems and contract management. Active listing from July 2023 for increased product visibility.

Scale indicators3 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• ネクスウェイ ClouSign: NEXWAY's ClouSign is a Japanese cloud-based electronic contract service with comparable features (templating, alerts, timestamp) targeting SMB and enterprise customers, often competing head-to-head in RFPs against CloudSign and Digital Sign.
• GMOサイン (GMO GlobalSign Holdings): GMOサイン is a high-volume, contract-tier-priced Japanese e-signature service from GMO GlobalSign, with comparable features (templating, My Number card, timestamp) and a similar horizontal SaaS GTM targeting SMB and mid-market customers.
• freeeサイン (freee, Inc.): freeeサイン is e-signature functionality bundled into freee's cloud accounting/HR suite, targeting the same Japanese SMB back-office DX buyer. Directly comparable on horizontal SaaS distribution, freemium entry point, and My Number card identity verification.
• CloudSign (BtoBプラットフォーム by InfoMart): CloudSign is one of the leading cloud-based electronic contract platforms in Japan, directly competing with Digital Sign across SMB and enterprise segments, with similar freemium/subscription tiers, My Number card integration, and ISO certifications. Closest direct competitor on product, pricing, and target customer.

Broad incumbents

• Adobe Acrobat Sign: Adobe Sign is the e-signature offering within Adobe's document productivity suite, frequently short-listed alongside CloudSign/DocuSign in Japanese enterprise procurements. Comparable technology category and core e-signature use cases, but anchored by a much broader productivity franchise.
• DocuSign Japan: DocuSign is the global e-signature incumbent offering localized Japanese functionality, targeting enterprise and mid-market accounts with a broader product portfolio (CLM, IAM) than Digital Sign. Represents the dominant scaled global competitor.
• HubSpot (eSignature / Contracts tool): HubSpot's CRM platform includes lightweight e-signature functionality bundled with CRM/sales automation, competing for the same horizontal SaaS workflow budgets among Japanese SMBs adopting CRM/DX tools, though not specialized in contracts.

Emerging players

• Agree (日本情報クリエイト): Agree by Nihon Joho Create is a Japan-based e-signature/contract management tool often used by SMB and real-estate vertical users. Comparable electronic-contract functionality and overlapping horizontal SaaS distribution in Japan.

Others

• freee (cloud accounting platform): freee's core cloud accounting/HR platform is an adjacent horizontal SaaS player pursuing the same Japanese SMB back-office DX buyer. Indirectly competitive as customers may bundle e-signature with accounting/HR software rather than purchasing standalone like Digital Sign.

Regional players

• WAN-Sign (NTT Technoクロス): NTT group-affiliated Japanese e-contract service that emphasizes telecom-grade reliability and is often chosen by larger Japanese enterprises. Comparable product set and Japan-specific identity verification, with a more enterprise-funnel GTM than Digital Sign.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Sign