Planserv

What Planserv does

Planserv is a privately held Brazilian services company founded in 2003 and headquartered in João Pessoa, in the state of Paraíba. The firm operates across three primary service lines: electronic security, virtual concierge, and business outsourcing that includes HR, general services, and business projects. The "rh" component of its web domain (planservrh.com.br) — "Recursos Humanos" in Portuguese — indicates that HR outsourcing is a central pillar of its offering.

With a headcount of 51–100 employees, Planserv is a small-to-mid-sized operator in the Brazilian outsourced services market. Its service portfolio spans labor-intensive and technology-enabled categories: electronic security implies remote monitoring, alarms, and surveillance operations; virtual concierge suggests remote reception and customer-facing support work; and its outsourcing arm handles HR administration, facility/general services, and project-based work for client organizations. The combination is consistent with a BPO/managed-services business model that bills clients on recurring service contracts or per-employee/per-site pricing, though specific pricing mechanics are not disclosed.

The company's public web presence is currently limited — its website renders as a verification/loading page with no substantive content, and no management team, customer logos, partner ecosystem, funding history, certifications, or revenue figures are available in the input data. As a result, the precise go-to-market motion, customer base composition, geographic footprint beyond João Pessoa, and financial profile cannot be confirmed from the available sources.

Name

Planserv

Website

https://planservrh.com.br

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Planserv is a Brazilian private services company founded in 2003 and based in João Pessoa, offering electronic security, virtual concierge, and outsourcing services spanning HR, general services, and business projects. It serves business clients across Brazil with a 51–100 person workforce.

Ownership category

akta.pro rank

Headquarters

HQ city

João Pessoa

HQ country

Brazil

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Core offering

Planserv offers electronic security, virtual concierge, and outsourcing services, including HR, general services, and business projects. The company delivers bundled outsourced support to businesses, combining physical security and concierge operations with administrative and project-based outsourcing.

Product overview

No product or service information available. The source content consists only of a loading/verification page placeholder.

Differentiator

Problem solved

Functional benefit

Products and services

• Electronic Security Services Provision of electronic security services (monitoring, surveillance, and related electronic security solutions) for corporate clients.
• Virtual Concierge Services Remote/virtual front-desk and concierge support delivered to corporate clients, providing receptionist and guest-services functions without on-site staff.
• HR Outsourcing Outsourced human resources administration and support services for businesses that need external handling of HR functions.
• General Services Outsourcing Outsourced general business services for corporate clients, covering day-to-day operational and administrative support tasks.
• Business Project Outsourcing Outsourced execution of business projects on behalf of corporate clients, providing external teams to deliver defined project work.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights3 records

Direct peers

• Grupo GPS: Grupo GPS is one of Brazil's largest facility services and outsourcing companies, providing general services, concierge, and HR outsourcing to corporate clients — a near-direct overlap with Planserv's multi-service bundled offering in the same geography.

Broad incumbents

• Securitas (Brazil): Securitas operates electronic security, guarding, and monitoring services in Brazil, directly competing with Planserv's electronic security line and targeting the same corporate buyer.
• ISS A/S (Brazil): ISS is a global facility services company present in Brazil, offering cleaning, security, reception/concierge, and HR support services under integrated facility management contracts — directly comparable to Planserv's bundled service portfolio.
• Sodexo (Brazil): Sodexo operates a large Brazilian facility management and concierge business, serving corporate clients with multi-service contracts that bundle reception/concierge, cleaning, and HR-adjacent services — comparable to Planserv's bundled B2B services model.
• Adecco (Brazil): Adecco is a global staffing and HR outsourcing group with Brazilian operations, competing with Planserv's HR outsourcing line and offering additional general services and project outsourcing.
• Prosegur: Prosegur is a Spanish-origin global security and cash services company with deep Brazilian operations, offering electronic security and monitoring — directly overlapping with Planserv's electronic security line and competing for the same corporate accounts.
• Aramark (Brazil): Aramark delivers facility services, concierge, and outsourced support services to Brazilian corporates, with similar multi-line contract structures to Planserv and a far larger scale advantage.

Regional players

• Brink's do Brasil: Brink's do Brasil provides security, monitoring, and value-added services to Brazilian corporates, overlapping with Planserv's electronic security and concierge offerings though with a logistics focus.
• Gi Group (Brazil): Gi Group provides staffing, HR outsourcing, and HR consulting services in Brazil, comparable to Planserv's HR outsourcing line though with a more specialized staffing focus.

Others

• Trilogy International (Brazil): Trilogy is a Brazilian business process outsourcing and shared services provider, comparable to Planserv's general services and business project outsourcing lines, with overlapping client base of mid-to-large Brazilian corporates.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks4 records

Key highlights3 records

Customer concentration

• Xx.com/planservpb

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Planserv