Mantenimiento Industrial y Comercial

What Mantenimiento Industrial y Comercial does

Mantenimiento Industrial y Comercial S.A.C. (MICSAC) is a privately held Peruvian industrial services company founded in 2005 and headquartered in Chorrillos, Lima. The company delivers turnkey solutions for professional kitchens and laundries, organized around five integrated divisions: Engineering and Projects (design and execution of gastronomic infrastructure), Professional Equipment (supply of branded gastronomic, industrial laundry, and retail equipment), Steel Furniture (in-house stainless steel fabrication), Technical Service (preventive and corrective maintenance with 24/7 response), and Customer Care (post-sale parts, accessories, and chemicals branded PAQ). MICSAC serves enterprise clients across five primary verticals: mining and remote operations (Antamina, Yanacocha, Chinalco, Las Bambas, Marcobre, Trevali), fine dining and restaurants (Central, Maido, Osaka, Mayta), luxury hospitality (Belmond, Westin, Swissôtel, NHOW, Novotel, Casa Andina, Costa del Sol), catering and concessionaires (Gate Gourmet, Newrest, Sodexo), and retail and supermarkets (Cencosud/Metro, Tottus, Plaza Vea).

The company's operating model is underpinned by a proprietary digital ecosystem comprising four platforms: GMANTEQ (cloud-based maintenance management with automated preventive scheduling and KPI dashboards), MTV 4.0 (augmented reality remote technical assistance that reduces travel costs and downtime for remote sites), SIAC (omnichannel centralized customer service with full traceability), and MICSAC Cloud (IoT infrastructure for real-time equipment health monitoring and energy consumption analysis). These platforms run alongside SAP Business One ERP, which integrates logistics, financial, and commercial operations. The company reports 99.1% equipment uptime for IoT-monitored assets and 100% digital traceability across service operations, with ISO 9001 quality certification (policy version 12 approved January 2026) covering installation, maintenance, equipment supply, training, and cleaning chemicals.

MICSAC generates revenue through a mix of one-time turnkey project fees (engineering design, equipment supply, steel furniture fabrication) and recurring managed services (multi-year maintenance contracts) plus transactional parts and chemicals sales. Pricing is quote-based, with formal technical assessments preceding contract execution. Distribution is exclusively direct via enterprise field sales, inside sales (website, WhatsApp Business, email), and authorized service provider relationships for global OEM brands (Electrolux Professional, Fagor, Maxi, Pony, Sharper Finish). The company operates across eight Peruvian regions with a regional office in Arequipa and announced expansion to Cusco (2026), Trujillo, and Huancayo (2027). Authorized service provider status with multiple OEMs and 20+ years of operating history with tier-one enterprise clients form the core competitive positioning.

Name

Mantenimiento Industrial y Comercial

Legal name

MANTENIMIENTO INDUSTRIAL Y COMERCIAL S.A.C.

Website

https://micsac.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

MICSAC is a Peruvian industrial services company founded in 2005 that delivers turnkey professional kitchen and laundry solutions—including engineering design, equipment supply, steel furniture fabrication, 24/7 technical maintenance, and parts—to enterprise clients in mining, hospitality, fine dining, catering, and retail sectors across Peru.

Ownership category

akta.pro rank

Product category

Industrial Kitchen and Laundry Engineering Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Other General Purpose Machinery Manufacturing (3339)

SIC

Misc Industrial & Commercial Machinery & Equipment (3590), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

akta.pro secondary industry

Custom Cabinet Design & Build (HSAPAIAA)

Keywords

• Industrial kitchen maintenance
• Professional laundry equipment
• Turnkey kitchen projects
• Gastronomic engineering
• Equipment preventive maintenance

Headquarters

HQ city

Chorrillos

HQ country

Peru

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Engineering & Design Projects: Design, planning, and execution of high-performance gastronomic infrastructure including professional kitchens, laundries, and HVAC systems. Projects are contracted as turnkey solutions with design, engineering, and installation phases.
2. Professional Equipment Supply: Supply of professional gastronomic, industrial, and laundry equipment sourced from globally recognized brands. Includes associated logistics coordination and installation integration services.
3. Steel Furniture Manufacturing: Custom fabrication and supply of stainless steel furniture and equipment for professional kitchens, manufactured in-house to client specifications with international quality standards.
4. Technical Maintenance Services: Preventive and corrective maintenance services for professional kitchen and laundry equipment under contracts, maintenance policies, and rapid-response technical assistance agreements. Services provided 24/7 for remote mining operations and urban clients.
5. Parts, Accessories & Chemicals (PAQ): Supply of original OEM spare parts, specialized accessories, and professional chemical cleaning products with constant stock availability for maintenance operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

MICSAC delivers turnkey projects for professional kitchens and laundries through five integrated divisions: engineering and design of gastronomic infrastructure, supply of professional equipment from global brands, in-house custom manufacturing of stainless steel furniture, 24/7 preventive and corrective technical maintenance, and centralized post-sale customer care including parts, accessories, and chemicals (PAQ). The offering is supported by a proprietary digital ecosystem — GMANTEQ, MTV 4.0, SIAC, and MICSAC Cloud IoT — providing predictive monitoring, AR-enabled remote assistance, and cloud-based maintenance management for clients in mining, hospitality, fine dining, catering, and retail.

Product overview

MICSAC is an industrial and commercial maintenance company founded in 2005, headquartered in Lima, Peru, offering turnkey projects for professional kitchens and laundries. Its product portfolio is organized around five integrated service divisions (Ingeniería y Proyectos, Equipamiento Profesional, Muebles de Acero, Servicio Técnico, and Atención al Cliente/PAQ) supported by a proprietary digital ecosystem. The digital ecosystem comprises four named platforms: GMANTEQ (cloud-based maintenance management software), MTV 4.0 (augmented reality remote assistance), SIAC (omnichannel customer service portal), and MICSAC Cloud (IoT-based real-time equipment monitoring). These platforms collectively cover the full asset lifecycle from design through ongoing operation and post-sale support, with a focus on mining, hospitality, restaurant, catering, and retail sectors across Peru.

Differentiator

Problem solved

Functional benefit

Products and services

• Ingeniería y Proyectos (Engineering & Projects) Turnkey design, planning, and execution service for high-performance gastronomic infrastructure including professional kitchens, laundries, and HVAC systems, delivered to enterprise clients using BIM and CAD software.
• Equipamiento Profesional (Professional Equipment Supply) Supply of professional gastronomic, bakery/pastry, industrial laundry, and retail equipment from globally recognized brands, including logistics coordination and installation integration for high-demand operations.
• Muebles de Acero (Steel Furniture Manufacturing) Custom in-house fabrication and supply of stainless steel furniture, hoods, and HVAC system components for professional kitchens, manufactured to client specifications and international safety and quality standards.
• Servicio Técnico (Technical Maintenance Service) Preventive and corrective technical maintenance services for professional kitchen and laundry equipment, including installation, digitalized maintenance programming, and remote assistance via augmented reality, with 24/7 response availability for mining and urban clients.
• Atención al Cliente — PAQ (Customer Care: Parts, Accessories & Chemicals) Centralized post-sale customer experience providing original OEM spare parts, specialized accessories, and professional chemical cleaning products under the PAQ brand, with constant stock availability and complete digital traceability.
• GMANTEQ Proprietary cloud-based maintenance management software that centralizes equipment history, automates preventive maintenance scheduling, and generates real-time operational KPI reports for asset lifecycle optimization.
• MTV 4.0 Proprietary remote technical assistance platform powered by Augmented Reality that enables senior specialists to guide field personnel in real time, eliminating geographic distance and reducing equipment downtime.
• SIAC (Sistema Integrado de Atención al Cliente) Proprietary omnichannel centralized customer service portal that integrates service requests, complaints, and inquiries with full digital traceability, providing 24/7 access to critical operational information.
• MICSAC Cloud (IoT Monitoring) Proprietary IoT infrastructure for real-time monitoring of critical equipment parameters, enabling predictive anomaly detection and energy consumption analysis for more efficient operations.

Quantifiable outcome

• 99.1% equipment uptime achieved through IoT-enabled predictive maintenance
• +3 more outcomes

Named customers28 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• ANIQUEMcoreStrategic or Co-development Partner · 1 April 2024MICSAC announced a strategic alliance with ANIQUEM, an NGO dedicated to rehabilitating burn survivors. Starting April 2024, the partnership combines environmental responsibility (solid waste management and recycling) with social impact (funding rehabilitation for young burn survivors), embodying MICSAC's commitment to sustainability and community well-being beyond commercial operations.
• CFSP (Certified Food Service Professional)minorStrategic or Co-development PartnerMICSAC's engineering and design division includes consultants who are members of CFSP (Certified Food Service Professional), indicating adherence to recognized professional standards in food service equipment design and consulting.
• FCG (Foodservice Consultants Group)minorStrategic or Co-development PartnerMICSAC's design team includes architects and consultants affiliated with FCG (Foodservice Consultants Group), demonstrating participation in recognized food service consulting industry associations for kitchen and laundry design standards.
• Electrolux Professional (Laundry Equipment)coreTechnology or IntegrationAuthorized technology partner for Electrolux Professional laundry equipment. MICSAC provides certified installation, authorized service, and warranty support for Electrolux Professional equipment across Peru.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Culinair Industrial: Brazilian industrial kitchen solutions provider covering design, equipment, installation, and maintenance. Culinair is the closest Latin American regional comparable for MICSAC in terms of integrated project delivery model, vertical coverage, and emphasis on premium food service clients, though it does not directly compete in the same geography.
• Grupo Coremain: Mexican industrial maintenance services group serving food service, hospitality, and industrial clients with multi-site coverage. Grupo Coremain is a regional comparable for MICSAC's recurring maintenance and integrated services model, though it operates in Mexico rather than Peru and does not directly compete in the same territory.

Direct peers

• Distform: Spanish manufacturer of professional kitchen equipment with comparable engineering, equipment supply, and stainless steel fabrication capabilities. Distform operates a similar integrated model targeting hospitality and food service clients across Spanish-speaking markets, making it a direct functional peer for benchmarking project delivery and manufacturing scale.
• Repagas: Spanish manufacturer of professional cooking equipment for hospitality and institutional food service. Repagas operates a similar scope of branded cooking equipment, kitchen systems integration, and project-based delivery that mirrors MICSAC's professional kitchen project business for premium hospitality clients.
• INOXPAN: Spanish manufacturer specializing in stainless steel custom furniture and equipment for professional kitchens. INOXPAN's product portfolio and customization model directly parallel MICSAC's Muebles de Acero division, making it a strong comparable for stainless steel fabrication margin and lead-time benchmarking.

Broad incumbents

• Electrolux Professional: Global OEM manufacturer of professional kitchen and laundry equipment. Electrolux Professional is both an MICSAC brand partner and a broad incumbent in the same end markets; its scale, R&D capacity, and direct service networks in major markets set the competitive ceiling MICSAC navigates against in larger accounts.
• Ali Group: Italian-headquartered global leader in commercial food service equipment encompassing dozens of brands. Ali Group represents the largest aggregated competitor set MICSAC faces, with the scale to bundle equipment, installation, and aftermarket services across multiple geographies in ways that MICSAC matches only at the local level.
• Middleby Corporation: US-listed global commercial kitchen equipment conglomerate with extensive brand portfolio across cooking, refrigeration, and food preparation. Middleby competes with MICSAC indirectly through its brand customers and through global service network capability that few regional players can match.
• Fagor Professional: Spanish-origin OEM manufacturer of professional kitchen and laundry equipment now operating globally. Fagor is a partner and comparable broad incumbent whose product breadth, service network, and brand recognition anchor the upper end of the professional kitchen equipment value chain that MICSAC integrates into.
• Hoshizaki: Japanese global leader in commercial refrigeration and ice equipment serving food service, hospitality, and catering sectors. Hoshizaki is both a comparable broad incumbent and a partner-level reference for refrigeration-focused service and equipment integration that overlaps with MICSAC's refrigeration maintenance business.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MICSACPERU
• Facebookfacebook.com/MICSACLATAM
• LinkedInlinkedin.com/company/micsac

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mantenimiento Industrial y Comercial