What Confidence Twende does

Confidence Twende is a Dutch regional healthcare provider founded in 2017 through the collaboration of two predecessor organizations, Confidence and Twende, operating in North and Central Limburg, Netherlands. The organization delivers integrated mental health (specialized GGZ / S-GGZ) and addiction care for adults with complex, often co-occurring psychiatric, forensic, mild intellectual disability, and social-vulnerability profiles. Services span a complete care continuum across multiple physical sites: multidisciplinary outpatient and inpatient treatment (Venlo-Tegelen), safehouse residential recovery with 23 places (Tegelen and Linne), protected independent living with 12 self-contained studios (Velden), ambulant home guidance, day care and vocational activities at De Werkplaats (Maasbree), and labor reintegration job coaching. Headcount is reported in the 11–50 employee band.

The operating model rests on multidisciplinary teams that pair psychiatrists, psychologists, and nurses with peer experts (ervaringsdeskundigen) — staff with personal recovery experience — as equal colleagues, emphasizing therapeutic relationship continuity, no waiting lists, and avoiding rigid protocols in favor of individualized care. The organization is ISO 9001 certified (since founding) and deliberately maintains a small-scale operation, citing maximum intake wait times of four weeks and treatment-start wait times of six weeks.

Revenue derives entirely from Dutch public healthcare and social-insurance mechanisms rather than direct patient payment: specialized GGZ reimbursement via contracts with health insurers VGZ and CZ under the Zvw, municipality contracts under the Wmo for home guidance, protected housing, and safehouse capacity (with all municipalities in North and Central Limburg), care office funding under the Wlz for long-term residential care (indications via CIZ), Ministry of Justice (DJI) contracts for forensic care, and UWV pathways for labor reintegration. Distribution is fully referral-driven through general practitioners, municipalities, CIZ, forensic placement services, and UWV, with no paid marketing or outbound sales; self-referral is accepted only for an initial conversation before being routed to a formal funding stream.

Name

Confidence Twende

Legal name

Confidence Twende

Website

https://confidence-twende.nl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Confidence Twende is a Dutch integrated mental health and addiction care provider in North and Central Limburg, serving adults with complex co-occurring psychiatric, forensic, and social vulnerability profiles through treatment, protected housing, safehouses, home guidance, day activities, and labor reintegration.

Ownership category

akta.pro rank

Product category

Mental Health and Addiction Care Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Mental health care
• Addiction treatment
• Protected housing
• Psychiatric care
• Vocational rehabilitation

Headquarters

HQ city

Maasbree

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Insurance (Zvw): Specialized mental healthcare (S-GGZ) reimbursed through health insurers. The organization has contracts with VGZ and CZ. Referrals come through general practitioners.
2. Social Support Act (Wmo): Municipal-funded home guidance, protected housing, and safe houses through contracts with all municipalities in North and Central Limburg.
3. Long-term Care Act (Wlz): Care office-funded home guidance and residential care, with indications issued by CIZ.
4. Forensic Care (DJI): Justice Department-funded guidance, protected housing, and treatment for individuals with forensic backgrounds through DJI contracts. Indications go through forensic placement services or rehabilitation.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

Confidence Twende provides integrated mental health (GGZ) and addiction care services in the Limburg region of the Netherlands. Its care continuum includes multidisciplinary treatment, safe residential recovery (safehouses), protected independent living, home guidance, day activities and vocational workshops, and labor reintegration services. Care is delivered by multidisciplinary teams that combine clinical professionals (psychiatrists, psychologists, nurses) with peer experts who have lived recovery experience.

Product overview

Confidence Twende is a network organization providing integrated mental health (GGZ) and addiction care services in North and Central Limburg, Netherlands. The organization operates across multiple locations (Maasbree, Tegelen, Velden, Linne) offering a coordinated care continuum including: Behandeling (multidisciplinary treatment), Safehouse (safe residential recovery), Beschermd wonen (protected living with 12 studios), Begeleiding thuis (ambulant home guidance), De Werkplaats (vocational workshop and day care), and Arbeid re-integratie (job coaching and labor reintegration). The services are designed to work together as an integrated system, allowing participants to move between different levels of care within one organization with a single contact point.

Differentiator

Problem solved

Functional benefit

Products and services

• Behandeling (Treatment) Integrated GGZ (mental health) treatment and addiction care delivered by a multidisciplinary team including psychiatrists, psychologists, nurses, vocational therapists, and peer specialists. Offers individual therapy, group treatment, intensive treatment with temporary residence, home treatment, and ambulatory detox. Designed for adults with addiction problems in combination with psychiatric complaints.
• Safehouse Safe residential facility for people actively working on addiction recovery who cannot yet live independently. Located in Tegelen and Linne, offering 23 total places with structured day programs, group sessions, and individual counseling.
• Beschermd wonen (Protected Living) Protected independent living in Velden with 12 self-contained studios, each with private living room, kitchen, and bathroom facilities. Includes 24-hour accessible guidance and support for daily living skills.
• Begeleiding thuis (Home Guidance) Flexible in-home support services for adults living independently who need assistance with practical matters including housing, finances, structuring daily routines, social contacts, and recovery stability.
• De Werkplaats (The Workshop) Day care and vocational activities facility in Maasbree on a real industrial estate. Offers work experience across multiple fields including woodworking, metalwork, vehicle mechanics, gardening, creative work, and painting. Includes daily fresh meals and exercise activities.
• Arbeid re-integratie (Labor Reintegration) Employment integration service supporting people with addiction or mental health backgrounds to return to work. Includes job coaching, work experience at De Werkplaats, and collaboration with professional reintegration partners. Four-phase approach: orientation, building, placement, and aftercare.

Quantifiable outcome

• Maximum intake wait time: 4 weeks
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and supporting.

• VGZ (health insurer)coreOthersContracted health insurer for specialized mental healthcare (S-GGZ) under the Health Insurance Act (Zvw).
• CZ (health insurer)coreOthersContracted health insurer for specialized mental healthcare (S-GGZ) under the Health Insurance Act (Zvw).
• DJI - Department of Justice and SecuritycoreOthersContract holder for forensic care including guidance, protected housing, and treatment. Indications through forensic placement services or rehabilitation.
• North and Central Limburg MunicipalitiescoreOthersContract holders for home guidance, protected housing, and safe houses under the Social Support Act (Wmo). Contracts with all municipalities in the service region.
• Professional Reintegration and Job Coaching BureausupportingStrategic or Co-development PartnerCollaboration with professional reintegration and job coaching bureau bringing labor market expertise, employer relationships, CV knowledge, and labor market access. Combined with Confidence Twende's recovery and addiction knowledge for integrated trajectories.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Brijder: Specialist addiction care division within Parnassia Groep covering multiple Dutch regions with prevention, treatment, and recovery housing—comparable in service-mix and reliance on Zvw/Wmo funding, though with much broader geographic scope.
• De Rooyse Wissel: Dutch addiction and forensic care provider with protected living, ambulatory treatment, and clinical pathways, comparable in care-mix (forensic + addiction + protected housing) and reliance on Dutch public funding streams.
• Novadic-Kentron: Dutch addiction care provider operating across North Brabant and Limburg, offering integrated treatment, recovery housing, and reintegration services for addiction and co-occurring disorders—directly comparable to Confidence Twende's regional, integrated GGZ/addiction model.
• Emergis: Mental health and addiction provider in Zeeland with inpatient, outpatient, residential, and forensic services; comparable multi-modality integrated offering for complex psychiatric and addiction populations.
• Vincent van Gogh Instituut: Regional GGZ and addiction provider in North Limburg / North Brabant offering specialist mental healthcare and verslavingszorg across inpatient, outpatient, and residential settings. Operates in adjacent geography with overlapping client profiles.
• Dimence Groep: Dutch GGZ and addiction provider operating specialist mental healthcare, protected living, and ambulatory care pathways across multiple regions—comparable integrated care model under public funding.
• Mondriaan: GGZ provider in Zuid-Limburg delivering specialist mental healthcare, addiction care, protected living, and forensic services under one organizational umbrella, mirroring Confidence Twende's multi-stream regional integrated model.

Broad incumbents

• Arkin: Major Amsterdam-based GGZ group providing mental healthcare, addiction treatment, protected living, and forensic care across multiple Dutch regions—relevant broad incumbent with overlapping service portfolio rather than direct regional competition.
• Parnassia Groep: Largest Dutch GGZ group, offering specialized mental healthcare, addiction (including Brijder), protected living, forensic services, and youth care nationally. Overlaps with every Confidence Twende service line but at vastly greater scale and geographic breadth.

Regional players

• VNN (Verslavingszorg Noord Nederland): Regional addiction care provider in the north of the Netherlands offering prevention, treatment, and recovery support under public contracts—comparable service model and funding architecture, but operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/confidence-twende

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Confidence Twende