CTCC Solutions

What CTCC Solutions does

CTCC Solutions Ltd is a UK-based outsourced credit control services company founded in March 2012 by Clare Trice and headquartered in Redruth, Cornwall. The company specializes in invoice chasing, ledger management, and debt recovery services for B2B businesses, primarily targeting small and mid-market enterprises that lack dedicated internal credit control resources, as well as self-employed individuals and finance teams that are uncomfortable chasing customers directly. CTCC operates as a small team of approximately 7-8 staff members and serves clients nationwide across England, with reported engagements spanning from Cornwall to Devon, Birmingham, Staffordshire, London, Kent, and Essex.

The company's service offering is structured around three pricing tiers: a one-off invoice chase service priced at 10% of outstanding debt (minimum £70 + VAT), monthly recurring time blocks priced at £135-£345 + VAT for 4-10 hours with minimum 3-month contracts, and full-day credit control support starting at £350 + VAT per day (local area only). CTCC delivers services remotely by accessing clients' accounting and business management systems (including Xero, FreshBooks, Kashflow, SAP, Osprey, MFG, and PM) or working from client-provided invoice lists, with a differentiator centered on human-led relationship-sensitive collection rather than proprietary technology.

CTCC's go-to-market is primarily sales-led direct outreach via phone (+44 0129 823118), email, and a Calendly booking system, complemented by content marketing through regular blog posts, active LinkedIn and Facebook pages, newsletter campaigns, and local networking events. Revenue derives from a mix of usage-based fees (one-off chases and full-day services) and subscription-based recurring monthly block hours. The company is bootstrapped and founder-led, with no external venture capital or private equity investment disclosed, and maintains referral partnerships with accountants (CM Roberts, GW & Co.), debt collection agencies (Abacus Collection), legal services (BEB Consultancy), and other professional service providers across the UK.

Name

CTCC Solutions

Legal name

CTCC Solutions Ltd

Website

https://ctccsolutions.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

CTCC Solutions Ltd is a Cornwall-based, founder-led outsourced credit control firm providing invoice chasing, ledger management, and debt recovery services primarily to UK small and mid-market B2B businesses on usage-based and monthly block-hour engagements.

Ownership category

akta.pro rank

Product category

Outsourced Credit Control Services

NAICS

Other Activities Related to Credit Intermediation (522390)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320), Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

Third-Party Collection Agencies (Consumer) (FSAKAJAB)

Keywords

• Outsourced credit control
• Invoice chasing services
• Debt recovery services
• Cash flow management
• Accounts receivable management

Headquarters

HQ city

Truro

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. One-off Chase Fees: One-off chase service for individual invoices. Charge is 10% of the outstanding debt with a minimum charge of £70 +VAT.
2. Monthly Time Blocks: Block hours purchased monthly for regular review of debtors. Minimum 3-month contract. Pricing tiers: 4 hours £135, 6 hours £205, 8 hours £275, 10 hours £345 +VAT each.
3. Full Day Services: Full day or more hours per week for clients requiring extensive credit control support. Full days start at £350 +VAT per day (local area only).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

CTCC Solutions provides outsourced credit control services to UK B2B businesses, recovering overdue invoices and managing debtors ledgers on their behalf. Services are structured as three tiers — one-off invoice chasing (10% of debt, min £70 +VAT), monthly time blocks of 4 to 10 hours (£135-£345 +VAT, 3-month minimum), and full-day credit control support (from £350 +VAT per day) — delivered remotely via client accounting systems or in-person for local Cornwall clients.

Product overview

CTCC Solutions offers a unified outsourced credit control service with three pricing tiers. The core offering includes one-off invoice chasing (single invoice recovery at 10% of debt), monthly time blocks (4-10 hours of regular debtor review), and full-day credit control support. All services focus on improving cash flow, maintaining customer relationships, and reducing bad debt through structured chasing processes including email, telephone, statement runs, and payment plan negotiations.

Differentiator

Problem solved

Functional benefit

Products and services

• One Off Chase

Quantifiable outcome

• Recovered full invoice amount within 4 weeks when emails and statements had no effect for over 6 months
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

14 partnerships are on record, tiered minor and core.

• SG Bookkeeping Ltd.minorOthersTrusted partner offering bookkeeping services to all types of businesses. Contact: Sara Garland at www.sgbookkeeping.co.uk
• Abacus CollectioncoreOthersBespoke debt collection agency service tailored to needs at an affordable price. Used when credit control cases need escalation to legal recovery.
• CM Roberts AccountantsminorOthersSmall friendly accountancy practice specializing in small businesses. Contact: [email protected]
• PhonetaminorOthersUK-based telephone answering service and outbound lead generation company. www.phoneta.co.uk
• BEB ConsultancyminorOthersPrepares Terms, Contracts or Agreements for businesses. www.bebconsultancy.co.uk
• Big Box AdvertisingminorOthersBillboard advertising and bespoke advertising opportunities in Cornwall. www.bigboxadvertising.com
• GW & Co. AccountantsminorOthersFriendly accountants offering bookkeeping, VAT, PAYE, tax returns, company formation, and business advice. www.gw-accountants.co.uk
• Chartered Institute of Credit Management (CICM)coreOthersProfessional membership body for credit management. CTCC is a member, and Clare holds MCICM qualification.
• Federation of Small Business (FSB)coreOthersBusiness membership organization. Clare serves as Area Lead, hosting networking events and championing FSB services.
• Cornwall Chamber of CommerceminorOthersLocal business chamber supporting Cornwall businesses.
• Your PartnershipsminorOthersLocal business networking organization.
• Samphire ClubminorOthersLocal business networking group.
• The Wave ProjectminorOthersCharity using surf therapy to help young people. Clare co-created a surf-networking event bringing in local businesses to support the cause.
• Pool AcademyminorOthersLocal school where Clare runs breakfast networking events connecting businesses with students for careers education.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Bibby Financial Services: UK-based invoice finance and credit management provider serving SMEs. Adjacent to CTCC's credit control offering but at much greater scale and with broader working capital products.
• Marston Holdings: Larger UK group operating across debt recovery, enforcement, and credit management services. Comparable as a broader incumbent in the UK credit control / debt recovery space in which CTCC operates.
• Atradius Collections: Global B2B credit management and debt collection arm of Atradius. Overlaps with CTCC in outsourced B2B credit control and debtor management, but serves a much larger mid-market and international customer base.

Direct peers

• BW Legal: UK commercial debt recovery and litigation firm serving SMB creditors. Comparable to CTCC in outsourced B2B credit control / debt recovery, especially on the legal escalation pathway (Abacus Collection partner equivalent).
• 1st Credit (UK): UK commercial debt collection and credit control firm. Direct competitor to CTCC offering outsourced debtor chasing, ledger management and B2B debt recovery to UK businesses.
• Zenith Collections: UK commercial debt collection agency. Directly comparable to CTCC as a UK-based B2B debt recovery and credit control service provider for SMEs.
• Robinson Way: UK consumer and commercial debt recovery specialist. Comparable to CTCC as a UK-based credit management services firm, though operating at a larger scale across both B2B and consumer recovery.
• Credit Solutions Ltd: UK commercial debt recovery and credit management agency serving businesses. Comparable to CTCC as a UK-focused outsourced B2B credit control / debt collection service for SMEs.
• Pastdue Credit Solutions: UK-based commercial debt collection and credit control firm serving SMEs and corporates. Directly comparable to CTCC in target customer (UK SMBs) and outsourced B2B debt recovery service model.

Others

• Chartered Institute of Credit Management (CICM): UK professional body for credit management of which CTCC and Clare Trice are members. Relevant as the industry association governing the profession in which CTCC operates and as the body behind the British Credit Awards.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CTCCSolutionsCreditControl
• LinkedInlinkedin.com/company/ctcc-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTCC Solutions