Centrix Benefit Administrators
Centrix Benefit Administrators is a third-party administrator of self-funded employee benefit plans, providing claims processing, eligibility management, compliance, and stop-loss coordination for West Coast employers, brokers, and over 10,000 covered lives, operating under The Strathmore Group.
- Company typePrivate
- Founded2016
- HeadquartersChula Vista, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Centrix Benefit Administrators does
Centrix Benefit Administrators, Inc. is a third-party administrator (TPA) specializing in self-funded employee benefit plan administration. Founded in 2016 and headquartered in Chula Vista, California, the company operates as a subsidiary of The Strathmore Group, a diversified holding company spanning insurance and healthcare services, business services, science and technology, and automotive and travel. Centrix manages all administrative functions for self-funded employer benefit programs, including medical, dental, and vision claims administration; enrollment and eligibility management; FSA, HSA, and HRA administration; COBRA administration; PPO network and pharmacy benefit manager contracting; cost containment programs; stop-loss claim filing and management; care and population health management; telemedicine and on-site clinic coordination; wellness program management; and ACA, HIPAA, and ERISA compliance support.
The company's technology foundation is the VBA 4.0 benefits administration platform, migrated to in 2025, which supports claims processing, eligibility management, reporting, and analytics for self-funded plans. Member and provider access is delivered through a digital eligibility portal built on the Northwind Health platform, providing real-time claims details, authorizations, and member information. Strategic partnerships with QVI Risk Solutions (stop-loss management and claims oversight), HPC (reinsurance intermediation), CerpassRx (pharmacy benefit management), and national PPO networks (First Health Network, First Dental Health, Dentemax, Express Scripts) extend service capabilities without an in-house build. Pricing is quote-based and contracted per plan with self-funded employer groups; revenue is generated primarily through TPA administration fees on a managed-services basis.
Centrix serves self-funded employer groups across the Western United States through a sales-led go-to-market combining direct sales outreach, a dedicated toll-free sales line, and a broker/advisor channel that includes affiliated brokerage K&C (Kinghorn and Company) under The Strathmore Group. The company has grown from a few hundred covered lives at founding to over 10,000 by 2026, and it cites a 95% one-call resolution rate and a 98% member satisfaction rating as core service metrics. Operations are supported by an approximately 15-person team led by President Julie Wohlstein, who brings more than 44 years of industry experience across broker and TPA roles and holds HCAA CSFS credentials.
Centrix Benefit Administrators firmographics
Firmographics- Name
- Centrix Benefit Administrators
- Legal name
- Centrix Benefit Administrators, Inc.
- Website
- https://centrixba.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Centrix Benefit Administrators is a third-party administrator of self-funded employee benefit plans, providing claims processing, eligibility management, compliance, and stop-loss coordination for West Coast employers, brokers, and over 10,000 covered lives, operating under The Strathmore Group.
- Ownership category
- akta.pro rank
Centrix Benefit Administrators industry classification
Industry- Product category
- Third-Party Employee Benefit Administration
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Health and Welfare Funds (525120), Insurance and Employee Benefit Funds (5251)
- SIC
- Hospital & Medical Service Plans (6324), Accident & Health Insurance (6321)
- akta.pro primary industry
- Self-Funded Employer Plan TPA (ASO Administration) (HLAEALAA)
- akta.pro secondary industries
- Eligibility, Enrollment & Benefits Administration (HLAEALAH), Flexible Benefits Administration (FSA/HSA/HRA) (HLAEALAK), COBRA & Direct Billing Administration (HLAEALAC), Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ)
Keywords
Where Centrix Benefit Administrators is headquartered
LocationHeadquarters
- HQ city
- Chula Vista
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Centrix Benefit Administrators business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Third-Party Administrator (TPA) Fees: Centrix charges employer groups fees for administering their self-funded employee benefit plans. Services include enrollment, eligibility, claims processing, provider network management, compliance, and reporting. Revenue is derived from plan administration contracts with self-funded employers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Quote-based plan administration fees for self-funded employer groups |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Centrix Benefit Administrators product offering
Product offeringCore offering
Centrix Benefit Administrators (CBA) is a third-party administrator that manages all administrative aspects of self-funded employee benefit programs for employer groups. Its offering spans claims administration for medical, dental, and vision, enrollment and eligibility management, FSA/HSA/HRA administration, COBRA administration, pharmacy benefit management through CerpassRx, stop-loss insurance placement through QVI Risk Solutions, and ACA/HIPAA compliance services, supported by the proprietary VBA 4.0 benefits administration platform and a Northwind Health-powered member/provider eligibility portal.
Product overview
Centrix Benefit Administrators is a third-party administrator (TPA) specializing in self-funded employee benefit plan administration. The core offering is comprehensive TPA services managing all administrative aspects of benefit programs including claims administration for medical, dental, and vision, enrollment and eligibility management, PPO and pharmacy benefit contracting, and regulatory compliance. The product portfolio includes flexible spending accounts (FSAs), healthcare savings accounts (HSAs), healthcare reimbursement accounts (HRAs), consumer-directed health plans (CDHPs), and COBRA administration as benefit plan options. Additional modules include pharmacy benefit management through the CerpassRx partnership, telemedicine services, on-site health clinics, wellness program management, population health management, and care management services. Stop-loss insurance placement is provided through the QVI Risk Solutions partnership. The company offers a member/provider eligibility portal powered by Northwind Health and utilizes the VBA 4.0 technology platform for claims processing, reporting, and analytics. ACA and HIPAA compliance services round out the compliance offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Third-Party Administration (TPA) Services Full-service third-party administration of self-funded employee benefit programs for employer groups, covering enrollment, eligibility management, claims administration, provider network management, compliance, and reporting under one roof.
- Medical, Dental, and Vision Claims Administration Processing and management of medical, dental, and vision claims for self-funded employer plans, with real-time status tracking, electronic claims submission, out-of-network claim negotiation, and large-claims retrospective audit review.
- Member/Provider Eligibility Portal Secure digital portal for plan members and healthcare providers to access real-time eligibility, claims status, authorizations, and benefits information across employer-sponsored health plans and Community Health Group dental plans.
- Pharmacy Benefit Management (via CerpassRx) Pharmacy benefit management services delivered through the CerpassRx partnership, providing data-driven strategies, prescription drug cost management, and member-focused pharmacy solutions for self-funded employer plans, with access to the Express Scripts national pharmacy network.
- Stop-Loss Insurance Placement and Management Stop-loss insurance placement and ongoing claims filing and management to protect self-funded employers against catastrophic claims, delivered in partnership with QVI Risk Solutions.
Quantifiable outcome
- 95% issue resolution rate in one call for member support
- +3 more outcomes
Companies that use Centrix Benefit Administrators
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles2 records
Centrix Benefit Administrators technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Centrix Benefit Administrators partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, major and minor.
- CerpassRxcorePartnership with CerpassRx enhances pharmacy benefit management offerings with data-driven, member-focused strategies. Through this collaboration, Centrix expands its ability to deliver smarter pharmacy solutions that help employers manage costs while supporting member health outcomes.
- HPC (Health Payer Consortium)coreStrategic partnership with HPC (Health Payer Consortium), a consulting firm providing services to regional HMOs, insurance companies, and self-insured corporate plans, acting as a reinsurance intermediary. Demonstrates CBA's commitment to professional excellence and risk transfer market expertise.
- QVI Risk SolutionscoreStrategic partnership with QVI Risk Solutions expands capabilities in stop-loss management and claims administration oversight. QVI Risk Solutions provides the platform gateway used by Centrix for member/provider eligibility portals for employer-sponsored health plans.
- Northwind HealthcoreCentrix partners with Northwind Health to provide a secure digital portal for employer-sponsored health plan members and providers. The Northwind Health platform delivers real-time claims details, authorizations, and member information, powering the Member/Provider Eligibility Portal on Centrix's website.
- The Strathmore GroupcoreThe Strathmore Group, Inc. is the corporate parent of Centrix Benefit Administrators. Founded in 2016 under The Strathmore Group umbrella, Centrix benefits from the group's diversified portfolio of businesses across Insurance & Healthcare Services, Business Services & Procurement, Science & Technology, and Automotive & Travel.
- Community Health GroupcoreCentrix administers Dual Special Needs (DSNP) and Chronic Special Needs (CSNP) Dental Plans for Community Health Group, providing member/provider eligibility portal access and plan administration services.
- First Health NetworkmajorNational PPO network access for Centrix's self-funded employer plans, enabling members to access healthcare services across a broad provider network. Provider lookup available through myfirsthealth.com.
- First Dental HealthmajorDental network access for employer-sponsored dental benefit plans, supporting members' access to in-network dental providers.
- DentemaxmajorAdditional dental network access for supplemental dental benefit administration, expanding in-network provider options for members.
- Express ScriptsmajorNational pharmacy network for pharmacy benefit management services, providing members with access to prescription medications through a broad pharmacy network.
- Colonial LifeminorVoluntary and supplemental benefits vendor partner offering accident, critical illness, and other supplemental insurance products that complement self-funded health plans.
- UNUMminorVoluntary and supplemental benefits vendor partner providing life, disability, and other employee benefits products that complement self-funded health plans.
- S&K (Strathmore and Kinghorn)minorAffiliate under The Strathmore Group providing consulting services to regional HMOs, insurance companies, and self-insured corporate plans, acting as a reinsurance intermediary.
- K&C (Kinghorn and Company)minorAffiliate under The Strathmore Group providing health and welfare consulting and brokerage services to medium and large corporations, with specialty in migrating employers from fully insured to self-funded plans.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Centrix Benefit Administrators competitors and assessment
Company assessmentDirect peers
- CoreSource: An health and welfare TPA focused on self-funded employer plans, providing claims administration, utilization management, and integrated population health services. Closely comparable to Centrix in offering scope, customer type, and self-funded go-to-market focus.
- WebTPA: A national independent TPA serving self-funded employer plans with claims administration, eligibility, integrated stop-loss placement, and care management. Overlaps substantially with Centrix across service lines and target customers.
- Meritain Health: An independent TPA acquired by Aetna providing self-funded medical, dental, pharmacy benefit, COBRA, and integrated disability administration. Directly comparable service catalog and employer-targeting model to Centrix.
- Auxiant: An independent third-party administrator providing self-funded plan administration including medical, dental, vision, COBRA, FSA, and stop-loss placement to employer groups across the U.S. Comparable service breadth, customer size, and broker-led distribution model.
- HealthEZ: A tech-enabled self-funded TPA combining claims administration, eligibility, reference-based pricing, and member advocacy for mid-sized employers. Closely comparable operating model with a similar technology-modernization arc as Centrix.
- BeneSys, Inc. A TPA specialized in multi-employer, union, and public-sector health and welfare funds, providing eligibility, claims, COBRA, and compliance administration. Comparable in operating model and self-funded/government-employer segment, albeit with collective-bargaining concentration.
- AmWINS Group Benefits: The benefits division of AmWINS, a major wholesale distributor that administers self-funded group benefits through stop-loss and TPA services. Competes with Centrix for broker-driven employer accounts and offers an analogous integrated TPA plus stop-loss bundle.
- Apex Benefits: A regional independent TPA and benefits consulting firm providing self-funded plan administration, claims management, population health, and analytics for mid-sized employers. Closely comparable size, geography overlay, and service menu to Centrix.
Broad incumbents
- UMR (UnitedHealthcare's TPA division): UnitedHealthcare's dedicated TPA arm focused on self-funded employer plan administration including claims, eligibility, and network access. Operates at vastly larger scale than Centrix but addresses the same employer groups with the same core TPA service set.
Emerging players
- Pareto Intelligence: A healthcare analytics platform that overlays self-funded plan data to surface cost, utilization, and quality benchmarks for employers and TPAs. Comparable to Centrix's analytics and reporting layer and useful as both competitor and complement.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Centrix Benefit Administrators social profiles
Digital presenceCentrix Benefit Administrators compliance and trust
Trust signalCompliance2 records
Centrix Benefit Administrators financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centrix Benefit Administrators leadership team
Management profileNumber of profiles
Profiles3 records
Centrix Benefit Administrators funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centrix Benefit Administrators M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centrix Benefit Administrators
What does Centrix Benefit Administrators do?
Centrix Benefit Administrators (CBA) is a third-party administrator that manages all administrative aspects of self-funded employee benefit programs for employer groups. Its offering spans claims administration for medical, dental, and vision, enrollment and eligibility management, FSA/HSA/HRA administration, COBRA administration, pharmacy benefit management through CerpassRx, stop-loss insurance placement through QVI Risk Solutions, and ACA/HIPAA compliance services, supported by the proprietary VBA 4.0 benefits administration platform and a Northwind Health-powered member/provider eligibility portal.
Is Centrix Benefit Administrators a public or private company?
Centrix Benefit Administrators is a private company. It is classified as corporate owned and is currently operating.
When was Centrix Benefit Administrators founded?
Centrix Benefit Administrators was founded in 2016. It employs 1 to 10 people.
Where is Centrix Benefit Administrators based?
Centrix Benefit Administrators is headquartered in Chula Vista, United States, in the North America region.
How does Centrix Benefit Administrators make money?
One revenue line is on record: third-Party Administrator (TPA) Fees.
Who are Centrix Benefit Administrators's main competitors?
Direct peers on record are CoreSource, WebTPA, Meritain Health, Auxiant, HealthEZ, BeneSys, Inc., AmWINS Group Benefits and Apex Benefits. UMR (UnitedHealthcare's TPA division) is listed as a broad incumbent. Pareto Intelligence is listed as an emerging player.
Does Centrix Benefit Administrators have an API?
No public API is recorded for Centrix Benefit Administrators.
What industry is Centrix Benefit Administrators in?
Centrix Benefit Administrators's product category is Third-Party Employee Benefit Administration. Its primary akta.pro industry code is HLAEALAA, Self-Funded Employer Plan TPA (ASO Administration), with a secondary code of HLAEALAH, Eligibility, Enrollment & Benefits Administration. Its NAICS code is 524292 and its SIC code is 6324.