Clydebank Housing Association

What Clydebank Housing Association does

Clydebank Housing Association Ltd is a registered Scottish charity (No. SC033962), registered society (No. 2191RS), and registered social landlord (Scottish Housing Regulator No. 86) operating as a non-profit housing association in Clydebank, West Dunbartonshire, Scotland. It provides affordable social housing, property factoring services for owner-occupiers, shared ownership and Mortgage to Rent schemes, welfare rights advisory services, and comprehensive repair and maintenance operations across six neighbourhood areas: Central, Linnvale, Radnor Park, Drumry, Whitecrook, and Mountblow. The association's underlying technology stack centres on conventional housing management software — a tenant self-service portal (MyHome Portal), a contractor management portal (HomeMaster), and Kypera-based systems — integrated with Allpay payment infrastructure for rent and factoring collections, alongside WhatsApp for customer contact.

Revenue is generated through a portfolio of recurring subscription streams: weekly social housing rents, monthly Combined Heat and Power charges of £68.25 from subsidiary CHA Power Ltd (established 2005, serving over 370 multi-storey flats in Radnor Park), factoring fees with a £50 one-off deposit, plus transactional income from shared ownership sales. Two wholly-owned subsidiaries extend the operating footprint: CHA Power Ltd provides energy services, and Centre81 operates a community facility in Whitecrook offering Gym81 fitness, free cookery classes, a cafe, community garden, IT suite, and room hire. The association is governed by a Management Committee with tenant participation mechanisms, holds registrations with the Scottish Housing Regulator, OSCR, the ICO (No. Z6043444), and is a member of the Scottish Federation of Housing Associations, with operational partnerships spanning West Dunbartonshire Council, Citizens Advice Bureau, Shelter Scotland, and NHS Greater Glasgow and Clyde for referral pathways.

Name

Clydebank Housing Association

Legal name

Clydebank Housing Association Ltd

Website

https://clydebank-ha.org.uk

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Clydebank Housing Association is a registered Scottish charity and social landlord providing affordable housing, property factoring, shared ownership, and welfare services across six neighbourhoods in Clydebank, West Dunbartonshire, operating through subsidiaries CHA Power Ltd (energy) and Centre81 (community facility).

Ownership category

akta.pro rank

Product category

Social Housing

NAICS

Residential Property Managers (531311), Community Housing Services (62422)

SIC

Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYBPAJAFAD

Affordable & Subsidized Housing Property Management (LIHTC, Section 8)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

SECONDARYBPAGALAC

Affordable Housing & Community Development (Housing, Community Land Trusts)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYBPAJAHAC

Cooperative (Co-op) Housing Association Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

Keywords

• Social housing services
• Property factoring
• Affordable housing
• Tenant management
• Housing association

Headquarters

HQ city

Clydebank

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Social Housing Rents: Rental income from social housing tenants occupying properties managed by the association. Rent is charged weekly and tenants can pay through various methods including Direct Debit, Allpay, and bank payments.
2. Property Factoring Services: Fees charged to property owners for factoring services including building insurance, common repairs, and estate management. Factoring invoices are due within 28 days with installment payment options available.
3. CHA Power Ltd Energy Services: Monthly charges for combined heat and power supply to residents in Radnor Park. Current rate is £68.25 per month (as at 01/04/24) for heat and hot water.
4. Shared Ownership Property Sales: Properties sold under shared ownership arrangements where purchasers buy a percentage stake and pay rent on the remaining share.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Clydebank Housing Association provides affordable social housing rental tenancies, property factoring services for owners, shared ownership and mortgage-to-rent schemes, welfare rights advice, and a comprehensive repair and maintenance service to tenants and property owners in the Clydebank area. It operates community engagement through the Centre81 facility and supplies affordable heat and hot water to residents in Radnor Park via its subsidiary CHA Power Ltd.

Product overview

Clydebank Housing Association operates as a social housing provider offering a comprehensive suite of services through both digital platforms and physical facilities. The core digital infrastructure consists of tenant and contractor self-service portals (MyHome Portal and HomeMaster) for housing management, maintenance scheduling, and rent payments via Allpay integration. The association manages approximately 370+ residential units across Clydebank with properties in Central, Linnvale, Radnor Park, Drumry, Whitecrook, and Mountblow areas. Subsidiary operations include Centre81 community facility (offering fitness, community classes, and room hire) and CHA Power Ltd (providing combined heat and power to Radnor Park residents). Core housing services encompass factoring for property owners, shared ownership and mortgage-to-rent schemes, welfare rights advice, housing applications, and comprehensive repair/maintenance operations. The association is registered with multiple regulatory bodies including the Scottish Housing Regulator, OSCR, FCA, and ICO.

Differentiator

Problem solved

Functional benefit

Products and services

• Centre81 Community Facility Community facility in Whitecrook owned and managed by the association, offering fitness classes (Gym81 at £10/month), free cookery classes, community garden, cycling events, IT suite, office space, room hire, and Cafe81 services for local residents and community groups.
• CHA Power Ltd Combined Heat and Power Supply Energy supply service providing combined heat and hot water through a Combined Heat and Power (CHP) system to over 370 two-bedroom multi-storey flats in Radnor Park at £68.25 per month (as at 01/04/24).
• Property Factoring Services Full factoring service for property owners in blocks managed by the association, covering buildings insurance, common repairs coordination, invoice management, payment processing, and estate management. Includes a one-off £50 factors deposit and 28-day invoice payment terms with installment options.
• Shared Ownership Scheme Affordable home ownership scheme allowing purchasers to buy a percentage share in a property while paying subsidised rent on the remaining share. Includes a buy-back policy to support resale.
• Mortgage to Rent Scheme Scheme enabling homeowners facing mortgage difficulties to sell their property to the housing association and remain in their home as a tenant.
• LIFT (Lowcost Initiative for First Time Buyers) Government-linked scheme helping first-time buyers purchase properties through shared ownership or other low-cost home ownership options in the Clydebank area.
• Repair and Maintenance Services Comprehensive housing repair and maintenance service covering emergency repairs, planned maintenance, right to repair, rechargeable repairs, 5-year planned maintenance programmes, and tenant alterations. Managed through the HomeMaster contractor portal and supported by housing officers.
• Welfare Rights Service Advisory service helping tenants understand and access welfare benefits including Universal Credit and housing benefit, and providing tenancy sustainment support to prevent homelessness.
• Housing Application and Allocations Service Housing application service for prospective tenants, including online and paper applications, homeless advice, and coordination with West Dunbartonshire Council and other housing providers for priority allocations.

Quantifiable outcome

• CHA Power Ltd serves over 370 two-bedroom multi-storey flats with affordable energy at £68.25/month

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• CHA Power LtdcoreOthers · 1 January 2005Subsidiary company established in 2005 following tenant consultation to provide energy efficient and affordable heat and hot water to residents in Radnor Park through a Combined Heat and Power (CHP) system. Supplies over 370 two-bedroom multi-storey flats for £68.25/month.
• Centre81coreOthersCommunity center owned and managed by the association in Whitecrook, offering fitness classes, free cookery classes, community garden, cycling events, IT suite, office space, room hire, and Gym81 membership (£10/month).
• Scottish Federation of Housing Associations (SFHA)coreStrategic or Co-development PartnerMember of the SFHA, the primary trade body representing housing associations in Scotland, providing access to industry best practices, guidance, and collective advocacy.
• Scottish Housing RegulatorcoreStrategic or Co-development PartnerRegulatory body for social landlords in Scotland. CHA is registered (No. 86) and subject to regulatory oversight including the Scottish Social Housing Charter performance requirements.
• West Dunbartonshire CouncilminorStrategic or Co-development PartnerLocal authority partnership for housing referrals, homeless assistance, and coordination on housing matters in the Clydebank area.
• Employers in Voluntary Housing (EVH)minorStrategic or Co-development PartnerTrade body for housing association employers providing HR support and employment best practices.
• ShareminorStrategic or Co-development PartnerEmployment and skills organization providing training and development support for housing association staff.
• Chartered Institute of Housing (CIH)minorStrategic or Co-development PartnerProfessional body for housing professionals, providing training and professional development resources.
• Citizens Advice BureauminorChannel Partner/ Reseller/ DistributorReferral partnership for housing and welfare rights advice services to mutual customers.
• Shelter ScotlandminorChannel Partner/ Reseller/ DistributorHousing charity partnership for homeless advice and housing support referrals.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Sanctuary Housing Association: Large UK social housing provider with significant Scottish operations, managing affordable rental stock, shared ownership, and support services. Comparable as a registered social landlord offering rent, factoring, maintenance, and welfare services across mixed-tenure communities.
• Wheatley Group (Wheatley Homes South): Scotland's largest housing and care group, encompassing several registered social landlords including operations near Clydebank. Comparable as a multi-subsidiary model providing social rent, factored owner services, community programs, and supported housing across West/Central Scotland.

Peers

• Link Group:

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/clydebankha
• Facebookfacebook.com/clydebankha
• LinkedInlinkedin.com/company/clydebank-housing-association-ltd

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clydebank Housing Association