Family care West Flanders vzw

Name

Family care West Flanders vzw

Legal name

Familiezorg West-Vlaanderen vzw

Website

https://thuiszorgfamiliezorg.be

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Family Caregiver Support, Training & Coaching (HLADAGAK)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Home Hospice (Routine Home Care) (HLADAHAA), Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ)

Keywords

• Home care services
• Family care
• Home nursing
• Maternity care
• Dementia care

Headquarters

HQ city

Bruges

HQ country

Belgium

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Subsidies and RIZIV Funding: Primary funding from Flemish government subsidies and RIZIV (Belgian health insurance) reimbursements for eligible care services. Services operate under official recognition numbers (GEZ003, OPP457/501/502/503/555/556). Paramedica home nursing operates under RIZIV group number 94020813001.
2. Client Co-payments Based on Income: Clients pay contribution per hour based on household income and composition following legal tariff rates. This income-based pricing ensures affordability while covering operational costs.
3. Donations and Support: Receives financial support from local governments, sympathizers, and through fundraising activities. Donations from 40 EUR generate tax certificates. Kiwanis Torhout-Houtland donated 1000 EUR for Kraamwijzer project.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Familiezorg West-Vlaanderen vzw (operating as Thuiszorg Familiezorg) is a non-profit home care organization delivering integrated home care services across West Flanders and parts of East Flanders, Belgium. Its core offering is person-centered gezinszorg (family care) encompassing household assistance, personal care, and daily living support for individuals and families of all ages. This is complemented by specialized sub-brands: Paramedica (home nursing in Brugge), Foton (dementia expertise and guidance), and Kraamcentrum De Wieg (maternity/postnatal care), plus ancillary modules including evening care, urgent care, occupational therapy, psychological care, handyman services, volunteer care, case management, and caregiver training.

Product overview

Thuiszorg Familiezorg (Family Care West Flanders vzw) offers a comprehensive portfolio of home care services through its main brand and sub-brands. The core Gezinszorg (Family Care) service provides household assistance, personal care, and daily living support for individuals and families across all ages. This is complemented by specialized sub-brands: Paramedica for home nursing in Bruges, Foton for dementia expertise and guidance, and De Wieg for maternity/postnatal care. Additional modules include evening care, urgent care, household help, volunteer care services, occupational therapy, a handyman service, psychological care, case management, and the Kopje Troost meeting place. The organization also operates a caregiver training program (IKA) and has an East Flanders division called Thuiszorg De Zon. Services are delivered through regional Family Care Houses across West Flanders with a workforce of approximately 2,100 employees and 400 volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• Gezinszorg (Family Care) Core home care service providing assistance with household tasks, personal care, daily activities, and childcare for families and individuals across all ages.
• Avondzorg (Evening Care) Care service available between 16:00 and 22:00, including weekends and holidays, assisting with evening meals, preparation for night/morning, and personal care.
• Dringende Zorg (Urgent Care) Acute home care service for the first fourteen days after unexpected care needs, such as post-hospital discharge, providing household support and personal care. Priced at 7.58 EUR/hour standard, 4.55 EUR/hour for increased reimbursement.
• Thuisverpleging Paramedica (Home Nursing Paramedica) Bruges-based home nursing service offering basic care (injections, wound care, medication) and specialized care (pain management, palliative care, IV therapy) in specific neighborhoods of Brugge. Operates under Flemish recognition number 002 and RIZIV group number 94020813001.
• Huishoudhulp (Household Help) Household assistance including dusting, mopping, bathroom cleaning, window washing, fridge cleaning, and laundry services for people with care needs.
• Zorg met Vrijwilligers (Care with Volunteers) Volunteer assistance providing companionship, respite care for caregivers, daytime presence, night sitting, and support for people with dementia, disabilities, or limited social contacts. Priced at 3.50 EUR per hour user contribution.
• Ergotherapie aan Huis (Home Occupational Therapy) Occupational therapy service providing advice on pain-free movement, home adaptations, mobility aids, fall prevention, and person-centered alarm systems.
• Klusjesdienst Graag Gedaan (Handyman Service) Handyman service for small repairs and home modifications including grab bars, threshold removal, leaky faucets, door/window fixes, and lighting adjustments to improve care safety.
• Psychologische Zorg (Psychological Care) Psychological support service providing counseling for depression, anxiety, stress, relationship issues, and perinatal mental health, with sessions at local centers or at home.
• Zorg bij Dementie Foton (Dementia Care Foton) Expertise center and home guidance service for dementia, offering information, advice, support groups, musical afternoons, choir, art studio, and guided tours for people with dementia and their caregivers.
• Casemanagement Case management service helping clients organize care after hospital discharge, coordinate multiple care providers, and support overwhelmed family caregivers.
• Kraamcentrum De Wieg (Maternity Center De Wieg) Maternity center offering home postpartum care, midwifery services, information sessions, and support for families around pregnancy, birth, and the newborn period.
• Opleiding Verzorgende-Zorgkundige (Caregiver Training Program) 13-month training program via IKA (structural entry channel) for people wanting to become certified caregivers, combining theory and supervised internships in the home care setting.
• Kopje Troost (Meeting Place) Hospitality and meeting space offering coffee, tea, quiet reflection, and labyrinth walks in Brugge, Wingene, and Torhout, with proceeds supporting innovative projects.
• Zorg na Ziekenhuisontslag (Post-Hospital Care) Care service supporting patients returning home after hospitalization, providing initial urgent household support and coordination with ongoing care needs.

Quantifiable outcome

• Scored higher than average on all quality dimensions in VIKZ benchmark survey
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Vlaamse Overheid (Flemish Government)coreStrategic or Co-development PartnerPrimary government partner providing core funding and official recognition (GEZ003, OPP457/501/502/503/555/556) for family care services. Department Zorg oversees regulatory compliance and funding allocation.
• RIZIV (Rijksinstituut voor Ziekte- en Invaliditeitsverzekering)coreStrategic or Co-development PartnerBelgian health insurance institute providing reimbursement for medical care services. Paramedica operates under RIZIV-groepsnummer 94020813001 for home nursing reimbursements.
• VDAB (Vlaamse Dienst voor Arbeidsbemiddeling en Beroepsopleiding)minorChannel Partner/ Reseller/ DistributorFlemish employment service supporting workforce development and training. Provides support for IKA (InstroomKanaal) training program for unemployed individuals entering caregiving profession.
• VIKZ (Vlaams Instituut voor Kwaliteit van Zorg)coreStrategic or Co-development PartnerCollaborated for first-ever Flemish benchmark survey for family care services. Provides quality assessment framework and comparative data for service improvement.
• Give a DaycoreGTM or Marketing PartnerPartnership for national volunteer recruitment campaign 'Iedereen Vrijwilliger' during International Year of Volunteers 2026. Provides platform connecting volunteers with home care opportunities.
• Arm in Arm Partnership (6 organizations)coreGTM or Marketing PartnerPartnership with CM, i-mens, Solidaris, Thuiszorg Brabant, De Overmolen, and Seniorama for joint volunteer recruitment campaign. Shares resources and visibility for volunteer promotion.
• Belgian Health Insurance Funds (ziekenfondsen)coreChannel Partner/ Reseller/ DistributorAll Belgian health insurance funds work with Thuiszorg Familiezorg under third-party payment system for nursing care, where services bill insurers directly.
• Residential Care Centers (woonzorgcentra)minorStrategic or Co-development PartnerPartnership with residential care homes across West Flanders for training placements in IKA caregiver education program.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• i-mens: Largest Flemish home-care organization (formerly Solidariteit voor het Gezin); delivers non-medical family care, home nursing, and complementary services across Flanders — directly comparable in scope, geographic model, and Arm-in-Arm partnership with Thuiszorg Familiezorg.
• Familiehulp: Major Belgian family-care provider offering non-medical household help, personal care and family-support services through regional branches; close functional overlap with Gezinszorg/Familiezorg model.
• Thuiszorg Brabant: Flemish home-care organization active in Flemish Brabant offering family care, household help, and volunteer-based support services — Arm-in-Arm partner and a direct functional peer in a neighboring province.
• Solidaris Thuiszorg: Socialist mutuality's home-care division providing non-medical and nursing services in Flanders; Arm-in-Arm partner and a recognized direct competitor with overlapping service portfolio.
• De Overmolen: Flemish home-care provider delivering family care, household help, and care-near-the-client services; explicit Arm-in-Arm partner of Thuiszorg Familiezorg and a close regional peer.
• Seniorama: Flemish senior-care provider with overlapping volunteer-driven services for elderly clients including dementia companionship; Arm-in-Arm partner and direct regional peer.
• CM Thuiszorg: Home-care arm of the Christian Mutuality health fund; delivers family care, nursing, and care-coordination under the third-party-payer model used by Thuiszorg Familiezorg — a direct competitor in West Flanders municipalities.

Broad incumbents

• Buurtzorg Nederland: Pioneering Dutch neighborhood-based home-care organization operating across the Netherlands; shares the small-team, person-centered thuiszorg philosophy and is widely cited as a benchmark in Flemish home-care policy.
• Clariane (formerly KORIAN): Major European operator of nursing homes, assisted-living facilities and home-care services across France, Germany, Benelux and Italy; provides a broader-incumbent reference for home-care and elder-care scale economics relevant to Thuiszorg Familiezorg's strategic options.
• Home Instead Senior Care (Belgium): International home-care franchise operating in Belgium offering personal care, dementia care and companionship to elderly clients; broadly comparable services to Thuiszorg Familiezorg but operating under a private franchise model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/familiezorgwestvlaanderenvzw
• LinkedInlinkedin.com/company/thuiszorg-familiezorg
• Instagraminstagram.com/thuiszorgfamiliezorg

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family care West Flanders vzw