Response

What Response does

RESPONSE Sp. z o.o. is a Polish License and Technology Law Office (Kancelaria Licencyjno-Technologiczna) headquartered in Sieradz, Poland, specializing in software licensing compliance, Software Asset Management (SAM), and audit defense for enterprise organizations. Founded around 2000 and operating for over 25 years, the firm employs 11-50 people and is structured as a private limited liability company with no disclosed external investors. Its stated scale metrics include 2,500+ completed projects and over 1 billion PLN in cumulative client savings, alongside an explicit claim of 100% independence from software manufacturers.

The firm's core offering is a packaged set of six SAM services: License Compliance Test (Sonda Zgodności Licencyjnej), Licensing Expertise opinions, Licensing Support Agreements under a Framework Agreement (Umowa Ramowa), Friendly (internal) Software Audits, a License Compliance Timestamp certification, and professional Software Audit Defense. These are complemented by a training catalog covering Microsoft, Oracle, IBM, SAP, VMware, Adobe, and Ansys licensing, plus ISO/IEC 19770-1 SAM methodology, delivered both as public scheduled courses and as customized in-house programs.

Revenue is generated through professional services engagements — project-based licensing compliance assessments, audit defense work, and ongoing advisory under Framework Agreements — and through training fees denominated in Polish zloty (PLN 1,199-2,399 per participant for public courses, with custom pricing for dedicated training). Go-to-market is primarily direct enterprise sales supported by content marketing (expert articles, LinkedIn) and public training events that serve as top-of-funnel demand generation. The customer base is concentrated in Polish and European enterprises running major-vendor software estates, but no named customer logos are disclosed in the available data.

Name

Response

Legal name

RESPONSE Sp. z o.o.

Website

https://response.pl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

RESPONSE Sp. z o.o. is a Polish License and Technology Law Office providing software licensing compliance, Software Asset Management, and audit defense services — plus licensing training — to enterprise organizations using Microsoft, Oracle, SAP, IBM, VMware, Adobe, and Ansys software.

Ownership category

akta.pro rank

Product category

Software Licensing Consulting

NAICS

Management Consulting Services (54161), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro industry

PRIMARYBPAEAOAB

Software Asset Management (SAM) & License Compliance

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYBPAEAGAO

Enterprise Application License Advisory, Vendor Management & Optimization

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYBPAEAOAD

Vendor & Contract Management (Software/Cloud)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

Keywords

• Software licensing compliance
• License audit defense
• Software asset management
• Licensing consulting services
• Enterprise software training

Headquarters

HQ city

Sieradz

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Licensing Services: Expert licensing consultations, licensing compliance assessments, audit defense services, and license expertise opinions provided under Framework Agreements or per-project engagements. Core business focusing on Software Asset Management (SAM) services.
2. Training Courses: Public and individual training programs on software licensing topics. Public training courses range from 1-2 days with scheduled dates. Individual/exclusive training for organizations tailored to specific needs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

RESPONSE is a Polish License and Technology Law Office (Kancelaria Licencyjno-Technologiczna) providing professional software licensing services. Its core offering spans Software Asset Management (SAM) consulting including license compliance testing, expert licensing opinions, friendly internal audits, license compliance certification (timestamp), and defense during manufacturer-led software audits. The firm also delivers public and customized training on Microsoft, Oracle, SAP, IBM, and VMware licensing rules.

Product overview

RESPONSE is a Licensing and Technology Law Firm (Kancelaria Licencyjno-Technologiczna) offering a comprehensive portfolio of software licensing services and professional training. The core service offering consists of six interconnected SAM (Software Asset Management) services: Sonda Zgodności Licencyjnej (License Compliance Test) for risk assessment, Ekspertyza Zgodności Licencyjnej (Licensing Expertise) for expert opinions, Konsultacje Licencyjne - Umowa Ramowa (Licensing Support Agreement) for ongoing advisory access, Audyt Oprogramowania Przyjazny (Friendly Software Audit) for internal audits, Licencyjny Stempel Czasu (License Compliance Timestamp) for certification, and Obrona podczas Audytu Oprogramowania (Software Audit Defense) for audit support. Complementing the service portfolio is an extensive training catalog covering Microsoft, Oracle, IBM, SAP, and VMware licensing, as well as ISO/IEC 19770-1 compliant SAM management training, delivered as both open enrollment and customized in-house programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Sonda Zgodności Licencyjnej (License Compliance Test) A technical and legal compliance assessment that examines an organization's IT environment for potential licensing errors, identifies risk levels, determines financial impact, and provides recommendations for risk mitigation as part of Software Asset Management (SAM). Delivered by qualified experts including lawyers experienced in license management and manufacturer audits.
• Ekspertyza Zgodności Licencyjnej (Licensing Expertise) An independent expert opinion on specific licensing matters, providing objective analysis based on licensing documentation and applicable regulations to support informed decision-making regarding software purchases, usage, or IT environment construction.
• Konsultacje Licencyjne - Umowa Ramowa (Licensing Support Agreement) A framework agreement providing organizations with dedicated expert licensing advisory access, with responses delivered in documented form (email, electronic, or paper documents) bearing expert responsibility.
• Audyt Oprogramowania Przyjazny (Friendly Software Audit) An internal software audit conducted confidentially on the client's own initiative, using formal audit methodology and professional audit tools to identify IT environment status, optimize non-compliances, and prepare corrective action plans before any manufacturer audit.
• Licencyjny Stempel Czasu (License Compliance Timestamp) Certification service providing confirmation of software usage compliance in IT solutions, preceded by detailed examination, resulting in a Software Legality Certificate and Metric documentation.
• Obrona podczas Audytu Oprogramowania (Software Audit Defense) Professional defense and support during software audits conducted by manufacturers or their auditors, including formal-legal assistance, pre-audit verification, corrective actions, and appeal procedures to negotiate favorable audit closure terms.
• Public Training Catalog - Licensing and SAM Courses Public training courses covering software licensing topics for Microsoft, Oracle, SAP, and SAM methodologies, delivered as scheduled sessions with online registration. Includes SAM Intermediate (ISO/IEC 19770-1), Microsoft Contract Management, Software Contract Negotiations, Microsoft Desktops Licensing, Microsoft Servers Licensing Intermediate, Microsoft Licensing Intermediate, Oracle Licensing, and SAP Licensing courses.
• Szkolenia Indywidualne (Individual/Dedicated Training) Exclusive training programs conducted for specific organizations, with standard courses from the Open Training catalog or custom-tailored training with agenda adapted to client needs, covering licensing, software audits, and SAM management. Delivered online or on-site at client location, with minimum 4 participants per group.

Quantifiable outcome

• 2500+ projects completed
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• SHI International: Large US-based IT solutions provider offering software licensing advisory and SAM services alongside hardware and cloud reselling. Comparable to RESPONSE in vendor coverage and licensing expertise, though much broader in portfolio.
• Ernst & Young (EY Software Licensing Practice): Big 4 advisory firm with a dedicated software licensing and SAM practice. Provides audit defense and license optimization for major enterprise vendors, broadly competing with RESPONSE at the upper end of the market.
• Crayon: Nordic-headquartered software licensing advisory and cloud economics firm with operations across Europe. Provides SAM, license advisory, and audit defense for Microsoft, Oracle, IBM, and SAP estates, directly overlapping RESPONSE's offering at a larger scale.
• Deloitte (IT Licensing/SAM Practice): Big 4 firm offering enterprise software licensing compliance, SAM, and audit defense as part of its technology consulting practice. Competes with RESPONSE for large-enterprise SAM mandates in Europe and globally.
• SoftwareONE: Global software licensing and cloud economics advisory headquartered in Switzerland. Closest large-scale comparable to RESPONSE, offering Microsoft, Oracle, and SAP advisory plus SAM services across enterprise customers worldwide.
• Insight Enterprises: US-listed IT solutions provider with a substantial software licensing advisory practice. Comparable to RESPONSE in licensing expertise around Microsoft, Adobe, and other enterprise vendors, though it operates as a much broader solutions and hardware distributor.
• KPMG (SAM/Licensing Practice): Big 4 firm with a global software asset management and IT licensing advisory practice. Overlaps with RESPONSE's enterprise licensing and SAM services but competes across a much broader advisory portfolio.

Direct peers

• ITAMG (IT Asset Management Group): UK-based independent SAM advisory firm providing licensing compliance, audit defense, and SAM consultancy for enterprise clients. Operates in the same niche as RESPONSE, with overlapping methodology and customer profile.
• Anglepoint: Independent global SAM consultancy delivering license compliance, audit defense, and managed SAM services. Directly comparable to RESPONSE in service mix, buyer profile, and independence-from-vendors positioning.
• Licenseware: Polish-headquartered software licensing advisory specializing in Microsoft, Oracle, and SAP licensing and audit defense. Closest direct competitor to RESPONSE given overlapping Polish/European focus and identical core service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/response-sp-z-o-o

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Response