CE Repair Services
CE Repair Services (now GXO ServiceTech) is a Netherlands-based authorized consumer electronics repair services provider operating eight Benelux locations with 250+ technicians, serving manufacturers, retailers, and consumers through warranty, out-of-warranty, and parts distribution.
- Company typePrivate
- Founded1985
- HeadquartersDordrecht, Netherlands
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What CE Repair Services does
CE Repair Services (now operating as GXO ServiceTech) is a Netherlands-based consumer electronics repair services company that performs warranty and out-of-warranty repairs for household appliances and consumer electronics across the Benelux region. Founded in 1985 as a one-person operation, the company has grown to over 250 service professionals operating across eight service locations in the Netherlands and Belgium, with headquarters in Dordrecht. The company is authorized by leading consumer electronics manufacturers, importers, and distributors to perform factory warranty repairs, and is appointed as the 'Preferred Service Partner' by virtually all electronics and household appliance retailers in Benelux.
The company's core offering is authorized repair services executed through three delivery modes: at-home technician visits, in-workshop repairs, and pickup-and-return logistics. CE Repair Services uses only original parts sourced from brand manufacturers to ensure device quality and lifespan. Warranty repairs are billed directly to manufacturers; out-of-warranty repairs follow published tariffs charged to consumers. The company also distributes original parts and accessories through the linked PartsCenterPlus webshop (operated by Fulfilcenter B.V.) for brands including JBL, Harman Kardon, Whirlpool, LG, Franke, Grohe, and Itho Daalderop. Technology is operational rather than platform-based: an online repair registration form, a customer repair-status dashboard, and direct-to-manufacturer warranty claim administration.
The business model is B2B-led with a B2C tail. Primary revenue streams are professional services fees from manufacturer-billed warranty work and consumer-billed out-of-warranty repairs, supplemented by hardware sales of parts and accessories through PartsCenterPlus. Since November 2022, CE Repair Services has been a wholly-owned subsidiary of GXO Logistics, Inc. (NYSE: GXO), the world's largest pure-play contract logistics provider. In June 2023, the operation was rebranded as GXO ServiceTech, with stated intent to expand the capability across Europe and North America. The company is currently consolidating workshop operations, with the Mijdrecht facility scheduled to close on May 31, 2026, and all activities centralized at the Dordrecht headquarters.
CE Repair Services firmographics
Firmographics- Name
- CE Repair Services
- Legal name
- CE Services Group
- Website
- https://cerepair.nl
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- CE Repair Services (now GXO ServiceTech) is a Netherlands-based authorized consumer electronics repair services provider operating eight Benelux locations with 250+ technicians, serving manufacturers, retailers, and consumers through warranty, out-of-warranty, and parts distribution.
- Ownership category
- akta.pro rank
CE Repair Services industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Personal and Household Goods Repair and Maintenance (8114), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Major Appliance Repair & Service (CRACAJAB)
- akta.pro secondary industries
- OEM/Captive Warranty & Service Contract Programs (FSAJALAE), Appliance Returns, Haul-Away & Installation Reversal (TLAAALAF)
Keywords
Where CE Repair Services is headquartered
LocationHeadquarters
- HQ city
- Dordrecht
- HQ country
- Netherlands
- HQ region
- Europe
Offices7 records
Markets served
CE Repair Services business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Warranty Repair Services: Factory warranty repairs performed at no cost to consumers; CE Repair Services bills the manufacturer/brand directly. As an authorized service partner, handles all claim administration with the manufacturer.
- Out-of-Warranty Repairs: Repair services for products outside warranty period, charged to the consumer. Pricing based on tariff structure published on website.
- Parts and Accessories Sales: Sale of original parts and accessories through linked webshop (PartsCenterPlus) for consumer electronics and household appliances.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Warranty repairs - cost-free to consumer |
| Other | Pay-as-you-go | Out-of-warranty repairs - fee-based service |
| Unit Pricing | Pay-as-you-go | Parts and accessories via PartsCenterPlus webshop |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels3 records
CE Repair Services product offering
Product offeringCore offering
CE Repair Services provides authorized factory warranty and out-of-warranty repair services for consumer electronics and household appliances, delivered through at-home visits, in-workshop repairs, pickup-and-return logistics, and equipment installation/commissioning. Operating from 7 service locations across the Benelux, the company handles warranty claim administration directly with manufacturers on behalf of consumers, uses only original parts, and sells related parts and accessories via the linked PartsCenterPlus webshop.
Product overview
CE Repair Services (now GXO ServiceTech) is a consumer electronics repair service provider offering a comprehensive range of services including at-home repairs, workshop repairs, pickup and return, and equipment installation. The company serves as an authorized repair partner for leading electronics manufacturers across the Benelux. The related PartsCenterPlus webshop, operated as a separate external entity (Fulfilcenter B.V.), supplies original spare parts and accessories for various brands including JBL, Harman Kardon, and Itho Daalderop. Together, these services provide end-to-end support from repair registration through parts procurement.
Differentiator
Problem solved
Functional benefit
Products and services
- CE Repair Services (Consumer Electronics and Household Appliance Repair) End-to-end consumer electronics and household appliance repair service offering at-home repairs, in-workshop repairs, pickup and return of equipment, and device installation and commissioning. Handles all warranty claim administration directly with manufacturers on behalf of consumers and provides out-of-warranty repairs using only original parts.
- PartsCenterPlus (Original Parts and Accessories Sales) External webshop (trading name of Fulfilcenter B.V., linked from cerepair.eu) selling original spare parts and accessories for consumer electronics and household appliances from brands including JBL, Harman Kardon, Whirlpool, LG, Franke, Grohe, Itho Daalderop, Novy, and AKG. Product range covers adapters, remote controls, antennas, dongels, filters, cables, earbuds, ear tips, charging cases, panels, and feet.
Companies that use CE Repair Services
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
CE Repair Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
CE Repair Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- GXO LogisticscoreCE Repair Services (now GXO ServiceTech) became part of GXO Logistics in November 2022. GXO is an American publicly-listed worldwide contract logistics company that manages outsourced supply chains and warehousing. The acquisition provided access to new market segments and opportunities for international expansion.
- Consumer Electronics Manufacturers and BrandscoreAuthorized by leading consumer electronics manufacturers, importers, and distributors to perform factory warranty repairs. CE Repair Services handles all warranty claims directly with manufacturers on behalf of consumers at no cost.
- Electronics and Appliance Retailers (Benelux)coreAppointed as 'Preferred Service Partner' by virtually all electronics and household appliance retailers in the Benelux region. Provides post-sale repair and service operations support for retailer customer returns.
- PartsCenterPlus (Fulfilcenter B.V.)minorExternal webshop partner (partscenterplus.com) for sale of original parts and accessories from brands including JBL, Harman Kardon, Whirlpool, LG, Franke, Grohe, Itho Daalderop. Linked from CE Repair Services website. PartsCenterPlus is a trading name of Fulfilcenter B.V. (KvK 73403008).
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
CE Repair Services competitors and assessment
Company assessmentDirect peers
- Teleplan International: Specialist in reverse logistics, repair, and refurbishment of consumer electronics for OEMs and operators. Closely comparable in operating authorized service networks, managing warranty claim flow, and using original parts for manufacturers.
- B2X Care Solutions: Global provider of after-sales service and repair programs for mobile devices and consumer electronics, operating as an authorized service partner for leading OEMs — directly comparable business model to CE Repair Services' authorized warranty repair work.
- uBreakiFix (Asurion): Largest US-based consumer electronics repair chain operating authorized partnerships with manufacturers and carriers. Comparable in-store/workshop repair model, OEM authorizations, and multi-channel consumer intake.
Emerging players
- iFixit: Open-source repair community and parts retailer offering repair guides, tools, and original parts for consumer electronics. Comparable parts/accessories e-commerce adjacency (similar to PartsCenterPlus) and consumer-direct positioning, though not an authorized OEM service network.
Broad incumbents
- Asurion: Global leader in device protection, repair, and support, with a much larger portfolio spanning insurance, claims administration, and authorized repair at scale. Comparable authorized service network and manufacturer/retailer relationships, but operates at significantly greater scale and breadth.
- Ceva Logistics: Global contract logistics provider offering reverse logistics and value-added services including refurbishment and repair for electronics OEMs. Comparable as a GXO-tier logistics incumbent with adjacent service offerings, though repair is not its primary focus.
- SquareTrade (Allstate): Extended warranty and device protection plan provider with integrated repair services, owned by Allstate. Comparable adjacency between warranty administration, retailer distribution, and authorized repair execution, though more US-centric.
Regional players
- Cordon Electronics: European specialist in after-sales services and repair for consumer electronics, with a strong footprint in France and broader Western Europe. Comparable authorized repair network model serving major OEMs across European markets.
- WeFix (by Fnac Darty): French consumer electronics repair chain owned by Fnac Darty offering in-store and at-home repairs with authorized status from major brands. Comparable retail-partner-backed authorized repair model, though concentrated in France.
- HiQ Electronics: Nordic-based authorized service and repair partner for consumer electronics, serving major Scandinavian brands and retailers. Comparable authorized OEM service network model, focused on a different European region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CE Repair Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
CE Repair Services leadership team
Management profileNumber of profiles
CE Repair Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CE Repair Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CE Repair Services
What does CE Repair Services do?
CE Repair Services provides authorized factory warranty and out-of-warranty repair services for consumer electronics and household appliances, delivered through at-home visits, in-workshop repairs, pickup-and-return logistics, and equipment installation/commissioning. Operating from 7 service locations across the Benelux, the company handles warranty claim administration directly with manufacturers on behalf of consumers, uses only original parts, and sells related parts and accessories via the linked PartsCenterPlus webshop.
Is CE Repair Services a public or private company?
CE Repair Services is a private company. It is classified as corporate owned and is currently operating.
When was CE Repair Services founded?
CE Repair Services was founded in 1985. It employs 251 to 500 people.
Where is CE Repair Services based?
CE Repair Services is headquartered in Dordrecht, Netherlands, in the Europe region.
How does CE Repair Services make money?
Three revenue lines are on record. Warranty Repair Services are the primary driver. The others are out-of-Warranty Repairs and parts and Accessories Sales.
Who are CE Repair Services's main competitors?
Direct peers on record are Teleplan International, B2X Care Solutions and uBreakiFix (Asurion). iFixit is listed as an emerging player. Broad incumbents are Asurion, Ceva Logistics and SquareTrade (Allstate). Regional players are Cordon Electronics, WeFix (by Fnac Darty) and HiQ Electronics.
Does CE Repair Services have an API?
No public API is recorded for CE Repair Services.
What industry is CE Repair Services in?
CE Repair Services's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAB, Major Appliance Repair & Service, with a secondary code of FSAJALAE, OEM/Captive Warranty & Service Contract Programs. Its NAICS code is 8114 and its SIC code is 7600.