Murfreesboro

What Murfreesboro does

The City of Murfreesboro, established in 1811 as the county seat of Rutherford County, Tennessee, is a municipal government entity serving the residents of the Murfreesboro metropolitan area. The city delivers a comprehensive portfolio of public services through dedicated operating departments: Murfreesboro Police Department (law enforcement, including the Homeless Outreach Support Team), Murfreesboro Fire Rescue Department (fire protection and emergency response, most recently via a Community Connect platform), Water Resources Department (water treatment, wastewater management), Parks and Recreation Department (parks, aquatics, cultural arts, fitness and wellness, outdoor recreation), Public Works, Planning & Zoning, and St. Clair Street Senior Center. Additional assets include Murfreesboro Airport. The City Council approved an FY27 Budget of $782 million on June 4, 2026 with no property tax increase, supported by utility fees, permit fees (e.g., Special Event Beer Permit fee of $50), intergovernmental transfers, and other municipal revenue sources; a proposed $115 million expansion of the wastewater treatment plant is being financed through utility rate adjustments.

At the technology layer, the city operates a unified government services portal at murfreesborotn.gov—powered by CivicPlus—that consolidates online payments, permit applications, public records requests, and service requests into a single digital interface alongside in-person services at City Hall (111 West Vine Street), Parks & Recreation (2140 N Thompson Lane), the Police Department (1004 North Highland Avenue), and Water Resources (316 Robert Rose Drive). Citizen engagement extends across a multi-channel reach spanning the official website, Facebook, YouTube, X, Instagram, Nextdoor, a cablecast City TV channel, podcasts, and a subscription-based Notify Me notification system. The city runs active community programs including "Better Way to Give," downtown Little Free Libraries, AED registration for 911 dispatchers, summer Movies Under the Stars, Lunch on the Plaza, and the annual Celebration Under the Stars 4th of July event.

The business model is non-commercial in the traditional sense: the city is governed by an elected City Council and managed by a City Manager, with no shareholders, parent company, or venture capital involvement. Customer concentration is geographic rather than segment-based—serving the entire resident population of Murfreesboro plus businesses operating within city limits. Partnerships span healthcare, education, and community-resource providers, including Volunteer Behavioral Health (mental-health co-responder), Rutherford Thrives, Beesley Animal Foundation, Middle Tennessee State University, and Middle Tennessee Electric. Operating headcount sits in the 1001-5000 range, with FY26 citywide news highlighting infrastructure investments, zoning actions (e.g., Campbell Crossing PRD application for 246 residential units), and multiple active annexation petitions totaling over 100 acres—all signaling a mid-sized Tennessee city in active expansion mode.

Name

Murfreesboro

Legal name

City of Murfreesboro

Website

https://murfreesborotn.gov

Company type

Private

Founded year

1811

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The City of Murfreesboro is a municipal government in Rutherford County, Tennessee, serving residents with public safety, water and wastewater utilities, parks and recreation, planning and zoning, and community services through a $782 million FY27 budget.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Waste Collection (56211), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Refuse Systems (4953), Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Public safety services
• Wastewater treatment services
• Municipal recreation programs
• City government services
• Urban planning and zoning

Headquarters

HQ city

Murfreesboro

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels5 records

Core offering

The City of Murfreesboro delivers municipal government services to residents of Rutherford County, Tennessee, operating dedicated departments for police, fire rescue, water and wastewater utilities, parks and recreation, planning and zoning, public works, and senior services. Residents interact with the city through City Hall and department offices, an online services portal, public meetings, and community events, accessing utility billing, permit applications, public records requests, and emergency services.

Product overview

The City of Murfreesboro operates a unified government services portal powered by CivicPlus platform, offering residents access to all municipal services including utility management, public safety, parks and recreation, planning and zoning, transportation, and community engagement through a single integrated website interface.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Services Law enforcement and public safety services for City of Murfreesboro residents and businesses, including the Murfreesboro Police Department, an online traffic-concern reporting portal, and non-emergency response (615-893-1311).
• Fire Rescue Services Fire protection and emergency response services delivered by Murfreesboro Fire Rescue Department (MFRD), including the newly launched Community Connect platform for enhancing emergency response.
• Water and Wastewater Utility Services Water treatment, wastewater management, and water resources services provided by the Water Resources Department, including the 2025 Annual Water Quality Report and planned $115 million wastewater treatment plant expansion funded through utility rate adjustments.
• Parks and Recreation Programs City-operated sports, aquatics, cultural arts, fitness/wellness, and outdoor recreation programs and facilities open to Murfreesboro residents, including seasonal community events such as Celebration Under the Stars, Lunch on the Plaza, and Movies Under the Stars.
• Planning, Zoning, and Building Permits Planning and Zoning services provided by the City of Murfreesboro Planning Department, including building permits, special-use permits, rezoning approvals, annexation petitions, and design-guideline reviews. Recent approvals include special-use permits (Z-26-024 through Z-26-027 for B&B Fireworks), rezoning (2026-414), and annexation petitions (2026-504 and 2026-505).
• Online Payments and Public Records Self-service online portal enabling residents and businesses to make payments (utility bills, permits, fines), submit public records requests, and complete service requests through murfreesborotn.gov.
• Murfreesboro Public Transit Public bus transit service operating across Murfreesboro, with Transit Center access supporting installations such as Little Free Libraries.
• St. Clair Street Senior Center Senior citizen programs and services operated by the City of Murfreesboro for older residents of the community.
• Homeless Outreach Support Team (H.O.S.T.) Police-led homeless outreach unit providing direct support to chronically homeless individuals in partnership with Volunteer Behavioral Health (mental health co-responder) and Rutherford Thrives (resource connections). The unit was named the 2022 Officer of the Year by the Exchange Club of Rutherford County.
• Murfreesboro Airport Municipal airport services operated by the City of Murfreesboro.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered supporting.

• Volunteer Behavioral HealthsupportingOthersMental health co-responder partnership with Volunteer Behavioral Health for the H.O.S.T. unit, providing behavioral health services to chronically homeless individuals in the city
• Rutherford ThrivessupportingOthersResource partnership for homeless outreach services, connecting individuals to community resources and support services
• MTSU (Middle Tennessee State University)supportingStrategic or Co-development PartnerCollaboration on the '250 Years of Commemorating American Independence' exhibit at Cannonsburgh Village with MTSU Honors College Dean John R. Vile
• Middle Tennessee ElectricsupportingOthersSponsor for Celebration Under the Stars 4th of July event
• Beesley Animal FoundationsupportingOthersFree rabies vaccination clinic services for dogs and cats offered through outreach program at 2215 Keeneland Commercial Blvd

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Others

• CivicPlus: Government technology vendor whose platform powers Murfreesboro's municipal website and citizen engagement portal. Relevant adjacent technology partner rather than a direct municipal peer.

Direct peers

• Town of Smyrna, TN: Municipal government located in Rutherford County alongside Murfreesboro. Smaller but directly comparable full-service municipality sharing the same labor market and regional dynamics.
• Town of Cary, NC: Mid-size Southeastern municipal government with comparable population, robust parks/recreation and utility services, and a strong fiscal-management reputation. Useful benchmark for digital service delivery.
• City of Huntsville, AL: Mid-size Southeastern US city government with comparable full-service portfolio and a strong growth trajectory. Relevant peer for benchmarking infrastructure expansion and utility planning.
• City of Chattanooga: Tennessee mid-size city government with comparable service portfolio including police, fire, water resources, parks, and planning. Useful peer for benchmarking operational delivery and capital planning in the same state.
• Athens-Clarke County, GA: Unified city-county government in the Southeast with a comparable population and full municipal service portfolio including utilities, public safety, and parks. Similar mid-size governance and capital planning profile.
• City of Franklin, TN: Adjacent Williamson County municipal government in Tennessee providing police, fire, water/wastewater, parks and planning. Highly relevant as a fast-growing suburban peer in the same regional market.
• City of Clarksville, TN: Tennessee city government of similar scale operating public safety, utilities, parks, planning and public works. Comparable growth trajectory and demographic profile to Murfreesboro.
• City of Knoxville: Mid-size Tennessee municipal government providing public safety, water/wastewater, parks and recreation, planning and public works. Similar population scale and full-service municipal structure make it the closest in-state operational peer.

Broad incumbents

• Metropolitan Government of Nashville and Davidson County: Larger consolidated city-county government in Tennessee operating police, fire, water, parks, planning and public works functions. Comparable as the dominant urban municipal government in the same state, though materially larger in scale and budget than Murfreesboro.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cityofmborotn
• YouTubeyoutube.com/@cityofmurfreesboro-traffic7836/live
• Facebookfacebook.com/cityofmurfreesborotn
• Instagraminstagram.com/mboropolicedept
• LinkedInlinkedin.com/company/city-of-murfreesboro

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Murfreesboro