What Online does

Online, doing business as COGETEL, is a Phnom Penh-based internet service and telecommunications provider founded in 1997. The company delivers connectivity services — including ISP and broadband access — alongside voice and data telecommunications to residential and business customers across Cambodia. Its service portfolio also encompasses data recovery and related ICT support functions, positioning it as a general-purpose connectivity provider serving both consumer and enterprise segments in the Cambodian market.

The business operates as a private, for-profit entity with a workforce of 251-500 employees and maintains an online retail/brand presence at online.com.kh. Its underlying assets consist of standard telecom infrastructure — wired and wireless broadband links, voice switching capacity, and supporting data services — typical of a national-scale ISP. Customer relationships span individual subscribers (residential broadband/voice) and business accounts requiring dedicated connectivity, with no disclosed pricing tiers, enterprise contracts, or channel partnerships available in the input data.

Revenue mechanics rely on recurring subscription fees for connectivity and voice services, supplemented by one-off data recovery and ICT service fees. No disclosed funding rounds, customer concentration metrics, AI/ML capabilities, certifications, M&A activity, or pricing model details are available, which limits visibility into unit economics, churn, and growth dynamics. The company's longevity (operating since 1997) and Cambodia-internal scope position it as a domestic incumbent whose competitive positioning is anchored in licensed telecom operations rather than technology differentiation.

Name

Online

Website

https://online.com.kh

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Online (COGETEL) is a Phnom Penh-based ISP and telecommunications provider founded in 1997, delivering broadband internet, voice, and data services to residential and business customers across Cambodia, with a workforce of 251-500 employees.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Telecommunications

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Rural & Regional ISPs (HDAIADAI)

Keywords

• Internet service provider
• Broadband connectivity
• Telecommunications services
• Data recovery services
• Residential internet access

Headquarters

HQ city

Phnom Penh

HQ country

Cambodia

HQ region

Asia

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Core offering

Online (COGETEL) is an internet service and telecommunications provider based in Cambodia that delivers ISP and broadband connectivity as well as voice and data telecommunications services to residential and business customers. The company also provides data recovery services as part of its offering.

Product overview

Online (COGETEL) is an internet service and telecommunications provider in Cambodia offering connectivity solutions. The company provides internet services and telecommunications services as its core product offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Services
• Telecommunications Services
• Data Recovery Services

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Broad incumbents

• Cellcard (CamGSM): Royal Group-affiliated Cambodian mobile and connectivity operator offering mobile data, fibre, and bundled services, overlapping with Online's residential and SME connectivity offerings.
• Metfone: Major mobile operator in Cambodia (Viettel-backed) offering mobile broadband and connectivity services. Competes with Online for consumer data connectivity spend in the same geography.
• Smart Axiata: Cambodia's leading mobile operator with a growing fixed-broadband and home-wireless offering. Overlaps with Online's connectivity segment and represents a much larger, well-capitalised competitor in the same Cambodian market.

Direct peers

• Ezecom (Cambodia): One of Cambodia's largest fixed-line broadband and enterprise connectivity ISPs, directly competing with Online (COGETEL) in residential and business internet services within the same country.
• SINET: Cambodian ISP providing fibre broadband, business internet, and data services to residential and enterprise customers — a directly comparable fixed-line ISP competitor in the same market.

Emerging players

• MyRepublic: Regional broadband-focused ISP operating across Southeast Asia (Indonesia, Singapore, etc.) targeting residential and SME fibre customers — comparable operating model to Online's ISP business.

Regional players

• Digi (Telekom Malaysia): Regional telecom operator providing mobile and fixed connectivity across Southeast Asia. Comparable as a regional telecom/ISP peer, though operating primarily in Malaysia rather than Cambodia.
• Viettel Telecom: Vietnamese state-owned telecom group operating across multiple Southeast Asian markets including Cambodia (via Metfone). Comparable as a regional fixed/mobile ISP and telecom operator with cross-border scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/ONLINE_ISP_KH

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Online