CCEOC

What CCEOC does

CCEOC Inc. is a private Ontario, Canada-based company founded in 2004 that establishes Employer of Choice (EOC) and Best Workplace recognition award programs targeted at specific industry verticals. The company operates with a small team of 1-10 employees and serves North American employers, with named clients including Scotiabank, FedEx Express Canada, CIBC, Rogers, TD Bank, ING Direct, The Shopping Channel, Staples, Avis Budget Group, and GMAC. Its go-to-market is sales-led, with the President (Jeff Doran) identified as the senior leader.

The company's core product is the EOC Awards Program, built on a proprietary assessment methodology that combines a Company Profile (weighted 50%) with an Employee Commitment Survey (weighted 50%) to certify employers within specific market sectors. Output products include the Standard Summary Report, priced at $2,195, and the Standard + Benchmark Report, priced at $2,495, alongside diagnostic reviews, an Idea Central knowledge resource, best practices workshops, and branded merchandise. Over time, CCEOC has extended the certification framework into multiple vertical-specific sub-brands, including Contact Center EOC, HEOC (Healthcare), NEOC (Not-for-Profit), CAWEOC (Call Center), BICEOC (Recruitment), FSHEOC (Financial Services), and HOTELIER (Hospitality), in addition to operating a Media Partner Program to expand distribution through industry publishers.

Revenue mechanics derive primarily from per-certification report fees paid by participating employers, supplemented by workshops, diagnostics, and merchandise. CCEOC has no disclosed funding rounds, acquisitions, or patent portfolio. Enterprise clients such as FedEx Express Canada have achieved 13 consecutive years of Platinum certification, indicating repeat participation and retention within the certification program. The company's strategic posture is one of niche vertical specialization and methodology-led credentialing rather than broad-based HR technology platform competition.

Name

CCEOC

Legal name

CCEOC Inc.

Website

https://ccemployerofchoice.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

CCEOC Inc., founded in 2004 and based in Ontario, Canada, establishes Employer of Choice and Best Workplace award programs for specific industry verticals using a proprietary 50/50 methodology combining a Company Profile with an Employee Commitment Survey, serving North American employers across multiple sectors.

Ownership category

akta.pro rank

Product category

Workplace Certification & Recognition Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Professional Organizations (813920)

SIC

Services-Management Consulting Services (8742), Services-Educational Services (8200)

akta.pro primary industry

Compensation, Benefits & Total Rewards Advisory (BPACAJAG)

akta.pro secondary industry

Audit, Inspection & Quality Compliance (Internal Auditing, CAPA) (EDABAKAN)

Keywords

• Employer of choice certification
• Workplace culture assessment
• Employee engagement surveys
• Employer branding recognition
• Corporate culture awards

Headquarters

HQ city

Newmarket

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Certification Program Fees: Organizations pay to participate in the Employer of Choice certification and award programs, including application fees, survey processing, and assessment fees.
2. Reporting Products: Sale of Standard Summary Reports and Standard + Benchmark Reports to participating organizations for workplace performance insights.
3. Workshops & Seminars: Educational programs on employer of choice culture and workplace engagement topics.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

CCEOC delivers Employer of Choice (EOC) certification and award programs that assess organizations through a weighted combination of a Company Profile evaluation (50%) and an anonymous Employee Commitment Survey of 45 statements (50%), with a minimum 75% combined score required to achieve certification. Programs are offered as industry-specific sub-brands covering contact centers, telecom, nonprofits, auto dealerships, boating, foodservice and hospitality, hotels, and the Halton region, with tiered Bronze, Silver, Gold, and Platinum recognition valid for 12 months. Complementary fee-based offerings include Standard Summary Reports, Standard + Benchmark Reports, Diagnostic Reviews, workshops and seminars, and best practices reports.

Product overview

CCEOC offers a suite of Employer of Choice (EOC) certification and award programs for organizations across various industries in Canada. The core offering is the EOC Awards Program, which combines a Company Profile assessment (50% of evaluation) with an Employee Commitment Survey (50% of evaluation). The Employee Commitment Survey covers 45 statements across 10 categories including compensation, rewards, management relations, training, career advancement, engagement, environment, leadership, reputation, and personal enjoyment. Organizations achieving the minimum 75% combined score receive certification. CCEOC provides tiered reporting products (Standard Summary Report and Standard + Benchmark Report) as add-on analytics services. Additional offerings include Diagnostic Review, Idea Central, Workshops & Seminars, and Best Practices Reports. The company administers multiple industry-specific sub-brands including Contact Center EOC, Canadian Telecom EOC, Nonprofit EOC, Auto Dealer EOC, Boating Industry EOC, Halton EOC, Foodservice & Hospitality EOC, and HOTELIER EOC awards.

Differentiator

Problem solved

Functional benefit

Brands

• Contact Center Employer of Choice®: Certification and Development program for contact centers
• Employer of Choice®
• HOTELIER Employer of Choice Award
• Foodservice and Hospitality Employer of Choice Award
• Canadian Telecom Employer of Choice (CTEOC)
• Nonprofit Employer of Choice (NEOC)

Products and services

• Employer of Choice (EOC) Awards Program Industry award program that recognizes and certifies organizations as preferred employers through a weighted assessment combining a Company Profile evaluation (50%) and an anonymous Employee Commitment Survey (50%), with tiered Bronze, Silver, Gold, and Platinum designations valid for 12 months.
• Contact Center Employer of Choice Certification Certification program specifically designed for contact centers, with tiered Bronze, Silver, Gold, and Platinum levels valid for 12 months; evaluates compensation, benefits, rewards, recognition, management relations, training, career advancement, engagement, environment, leadership, reputation, and personal enjoyment.
• Employee Commitment Survey Online anonymous measurement tool comprising 45 statements, 10 demographic questions, and 1 open-ended question that takes approximately 10 minutes to complete and assesses employee attitudes across compensation, rewards, recognition, management relations, training, career advancement, engagement, environment, leadership, reputation, and personal enjoyment.
• Standard Summary Report Detailed report providing data, graphs, employee feedback, and open-ended comments to help participating organizations understand their corporate culture; priced at $2,195 regular or $1,975.50 with the 10% bundled discount when ordered with application.
• Standard + Benchmark Report Extended report containing all Standard Summary Report data plus industry group comparison data enabling participating organizations to benchmark against industry averages; priced at $2,495 regular or $2,245.50 with the 10% bundled discount when ordered with application.
• Canadian Telecom Employer of Choice (CTEOC) Award Industry-specific award program for Canadian telecommunications companies, with annual winners announced since at least 2014 and including the Top Canadian Telecom CEO Award designation.
• Nonprofit Employer of Choice (NEOC) Award Award program specifically for Canadian nonprofit organizations, with first-time recipients announced in 2016 including Canadian Mental Health Association York Region Branch, Community Living London, and Deafblind Ontario Services.
• Auto Dealer Employer of Choice (CAWEOC) Award Award program for Canadian automotive dealership organizations, providing sector-specific Employer of Choice recognition for dealer-principals.
• Boating Industry Employer of Choice (BICEOC) Award Award program for the Canadian boating industry, promoted at the Vancouver Boat Show and Toronto Boat Show.
• Halton Employer of Choice (HEOC) Award Regional award program for employers located in the Halton region of Ontario.
• Foodservice and Hospitality Employer of Choice (FSHEOC) Award Industry award program for Canadian foodservice and hospitality companies focused on building service-oriented culture and reducing high sector turnover.
• HOTELIER Employer of Choice Award National award program for the Canadian hotel industry, including recognition features in HOTELIER magazine and award presentation events.
• Diagnostic Review Diagnostic review service that helps organizations assess their current Employer of Choice status and identify improvement areas prior to full certification.
• Workshops & Seminars Educational workshops and seminars that help organizations build Employer of Choice cultures and prepare for EOC certification.
• Best Practices Report Industry best practices report sharing guidance on building high-performance, high-morale workplaces.

Quantifiable outcome

• FedEx Express Canada increased call center employee satisfaction, increased customer satisfaction, and reduced call center turnover through CCEOC program
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Top Employers Institute: Certifies "Top Employers" globally through workforce-focused assessments of HR practices, compensation, and culture; operates in multiple countries and verticals just like CCEOC's award programs.
• Great Place to Work: Operates the most globally recognized employer certification program, using employee surveys and culture assessments to award "Best Workplaces" designations across industries—directly comparable to CCEOC's Employer of Choice certification model.
• Kincentric (a Spencer Stuart company): Provides employee engagement surveys, culture diagnostics, and "Best Employers" recognition programs—closely aligned with CCEOC's Employee Commitment Survey and certification methodology.

Broad incumbents

• Willis Towers Watson (WTW): Global advisory firm offering employee engagement surveys, culture diagnostics, and total-rewards benchmarking—addressing the same enterprise HR buyers CCEOC targets with its assessment programs.
• Glassdoor (Indeed): Provides employer reviews, ratings, and "Best Places to Work" lists based on employee feedback—overlapping with CCEOC's employer-recognition value proposition but at much larger scale.
• Mercer (Marsh & McLennan): Global HR consulting firm offering total-rewards advisory, engagement surveys, and workforce assessments—overlapping with CCEOC's compensation, benefits, and engagement evaluation framework.
• Gallup: Global leader in employee engagement surveys, Q12 assessment, and workforce analytics; competes with CCEOC's survey instruments and benchmarking reports while serving much larger enterprise clients.

Others

• SHRM (Society for Human Resource Management): U.S. professional HR association offering training, certifications, and resources; comparable as a workforce-recognition ecosystem but operates as a non-profit membership body rather than a commercial certification authority.

Regional players

• Fortune Best Companies to Work For: Annual employer-recognition program based on employee surveys and culture assessments; operates in the U.S. but addresses the same employer-brand marketplace as CCEOC.

Emerging players

• Indeed Work wellbeing Score / Comparably: Employee-driven employer rankings and culture reviews; a digital-native competitor to CCEOC's certified employer recognition, particularly attractive to mid-market employers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ccemploy
• Facebookfacebook.com/pages/CCEOC-Inc/361884650614708
• LinkedInlinkedin.com/company/cceoc-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCEOC