What Digital Trusted Identity Services does

Digital Trusted Identity Services (DTIS) is a privately held, Virginia-based limited liability company that provides fingerprint-based criminal background check processing services as an FBI-approved channeler and one of only three U.S. Department of Homeland Security Designated Aviation Channeling Service Providers. The company operates four core product lines: FBI Criminal History Record (Rap Sheet) services under Departmental Order 556-73, Florida Department of Law Enforcement Level 2 background checks, employer and organization background screening with ORI routing, and the Transportation Security Clearinghouse serving more than 300 airports and 75 air carriers. DTIS runs a FISMA-compliant secure data center and a proprietary pre-submission fingerprint validation step that holds error rates under 2% versus the 2-3% government average; it has facilitated more than 10 million background checks and processed over $150 million in electronic funds transfers since inception.

The underlying platform is a web-based account portal with legacy desktop access where individuals register, schedule fingerprint appointments, pay by credit/debit card or employer billing code, and retrieve results through a multi-factor-authenticated results portal. Physical fingerprint capture is delivered through two channels: live scan at The UPS Store locations across Florida (50-80 sites) for FDLE Level 2 and Florida-based FBI DO work, and mail-in hard card (FD-1164) submission for applicants outside the live-scan footprint. DTIS holds no public API and offers no developer-facing integrations, so access is exclusively through the website, email, and phone.

DTIS monetizes per transaction: FBI Departmental Order reports carry a published $50 flat fee, Florida FDLE Level 2 pricing is determined by the requesting agency, TSA aviation channeling is volume-based across hundreds of airports and carriers, and employer accounts are established through direct sales with billing-account mechanics for volume applicants. Customer segments span individual applicants (rap sheets for travel, immigration, apostille, personal verification), employers and organizations across multiple regulated verticals, aviation/airport credentialing under TSA regulations, and Florida state agencies including AHCA, DBPR, DCF, and others requiring Level 2 checks for licensing. The 11-50-employee company reports 96% customer satisfaction and is led by CEO Eric Lapp, VP of Engineering Scott Hoenigman, and VP of Finance and Accounting Randi Bennett.

Name

Digital Trusted Identity Services

Legal name

Digital Trusted Identity Services, LLC

Website

https://dtis.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Digital Trusted Identity Services (DTIS) is an FBI-approved channeler and TSA Designated Aviation Channeling Service Provider that processes fingerprint-based criminal background checks for individuals, employers, aviation clients, and Florida state agencies through live scan and mail-in workflows.

Ownership category

akta.pro rank

Product category

Background Check Services

NAICS

Investigation and Personal Background Check Services (561611), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD)

akta.pro secondary industry

Identity Verification (IDV) & Document Verification (FSAMALAE)

Keywords

• Fingerprint background checks
• Biometric identity verification
• Criminal history records
• Live scan fingerprinting
• FBI channeler services

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. FBI Departmental Order Fingerprinting Services: Electronic fingerprinting and processing services for individuals obtaining FBI Criminal History Records (Rap Sheets) under FBI Departmental Order 556-73. One-time transaction fee per applicant, with results delivered electronically within 24 hours typically.
2. Florida FDLE Level 2 Background Checks: Electronic live scan fingerprinting services for Florida Department of Law Enforcement Level 2 background checks. Transaction-based pricing with electronic submission to Florida agencies.
3. TSA Aviation Channeling Services: Background checking services for airports and air carriers as a TSA Designated Aviation Channeling Service Provider. Volume-based processing supporting more than 300 airports and 75 air carriers with recurring credentialing needs.
4. Employer/Organization Account Services: Billing account setup and applicant management services for businesses and organizations requiring employee, volunteer, or stakeholder background checks. Organizations establish accounts to register and schedule applicants.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels2 records

Core offering

Digital Trusted Identity Services (DTIS) operates as an FBI-approved channeler and TSA Designated Aviation Channeling Service Provider, collecting electronic fingerprints and transmitting them to the FBI Criminal Justice Information Services and the Florida Department of Law Enforcement for criminal background checks. The company processes FBI Rap Sheets, Florida FDLE Level 2 background checks, and aviation industry credentialing for over 300 airports and 75 air carriers, with services accessed via a web-based portal and physical collection points.

Product overview

DTIS operates as a unified service platform providing fingerprint-based criminal background check processing. The core offerings include Florida FDLE Level 2 Background Checks (serviced through UPS Store partnerships for live scan fingerprinting), FBI Departmental Order Reports (as an FBI-approved channeler providing Rap Sheet services), and Employer/Organization account services for business background screening. The company also operates the Transportation Security Clearinghouse as a TSA-designated aviation channeling service provider for airport worker credentialing. All services are accessed through a web-based account portal where users register, schedule appointments, pay, and retrieve results. The company has facilitated over 10 million background checks across federal, state, and commercial programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Florida FDLE Level 2 Background Check Services Electronic live scan fingerprinting services for Florida Department of Law Enforcement Level 2 background checks. DTIS transmits fingerprints electronically to FDLE through a partnership with The UPS Stores, offering approximately 50-80 convenient locations across Florida for individuals and organizations requiring state-mandated background checks for licensing and employment.
• FBI Departmental Order Reports FBI Criminal History Record (CHRI) or "Rap Sheet" services obtained in accordance with FBI Departmental Order 556-73. DTIS collects electronic fingerprints and transmits them to the FBI, with results typically returned within 24 hours for secure online access via multi-factor authenticated portal. Also supports mail-in hard card (FD-1164) submissions from local law enforcement.
• Employer and Organization Background Check Services Business account services enabling organizations to verify the trustworthiness of employees, students, volunteers, and other stakeholders through fingerprint-based background checks. Supports ORI number processing for various agencies, with billing account setup, applicant registration, scheduling, and results management.
• Transportation Security Clearinghouse (TSA Aviation Channeling) TSA Designated Aviation Channeling Service Provider operations providing biometric background checking services for over 300 airports and 75 air carriers. Supports the Transportation Security Administration's aviation worker credentialing programs through certified and accredited infrastructure and processes.

Quantifiable outcome

• 96% customer satisfaction rating
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• The UPS StorecoreChannel Partner/ Reseller/ DistributorDTIS partners with The UPS Store to provide live scan fingerprinting locations across Florida. The UPS Store locations serve as trusted agents who collect fingerprints (and photos where required) and transmit them to DTIS for processing. This partnership provides 50-80 convenient fingerprinting locations throughout Florida, enabling broad geographic coverage for FDLE and FBI background check services.
• Federal Bureau of Investigation (FBI)coreOthersDTIS is an FBI-approved channeler for receiving EFTS (Electronic Fingerprint Transmission Specification) and transmitting directly to FBI Criminal Justice Information Services. This certification requires periodic inspection and audit of service platform, facility, personnel, and processes. DTIS conforms to FBI DO 556-73 requirements for Departmental Order fingerprinting.
• Transportation Security Administration (TSA)coreOthersDTIS operates the Transportation Security Clearinghouse and is a TSA Designated Aviation Channeling Service Provider. DTIS infrastructure and processes have been certified and accredited by TSA for providing background checking services to more than 300 airports and 75 air carriers. This is one of only three US Department of Homeland Security Designated Aviation Channeling Service Providers.
• Florida Department of Law Enforcement (FDLE)coreOthersDTIS is approved by the Florida Department of Law Enforcement to provide FDLE Level 2 Background checks meeting requirements of the State of Florida. DTIS quickly and securely transmits fingerprints to FDLE for electronic criminal background check processing.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Others

• Aware: Biometrics software provider for fingerprint and identity verification; adjacent enabling-technology player relevant to DTIS's biometric collection and processing category rather than a direct channeling competitor.

Direct peers

• Fieldprint: FBI-approved channeler offering electronic fingerprinting and background check processing for employers and licensing agencies, directly overlapping DTIS's channeler and livescan offering.
• IdentoGO (IDEMIA): Nationwide provider of live scan fingerprinting and FBI/state channeling services for background checks and credentialing — the same core biometric enrollment and channeler model as DTIS, at national scale.
• Certifix Live Scan: Provides live scan fingerprinting locations and electronic transmission of prints to agencies for background checks, mirroring DTIS's collection-and-transmit model.
• Telos ID (Telos Corporation): Operates as a TSA Designated Aviation Channeling Service Provider and identity/biometric vetting firm — one of the same small set of aviation channelers DTIS competes with for airport worker credentialing.

Emerging players

• Checkr: Technology-first background check platform with API-driven integrations for employers; overlaps DTIS's screening market while targeting the API/automation gap DTIS currently lacks.

Broad incumbents

• First Advantage: Major background screening and identity verification provider for enterprise hiring and compliance, overlapping DTIS's organizational screening use cases at far larger scale.
• Sterling Check: Large national background screening provider serving employers across regulated industries; overlaps DTIS's employer/organization screening segment but with a broader, technology-led platform.
• Accurate Background: National background screening company serving employers for compliance-driven hiring, comparable to DTIS's employer account services but broader in scope.
• HireRight: Global employment background screening incumbent covering criminal, identity, and credential verification, competing with DTIS for employer background-check volume.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Trusted Identity Services