Florence Nightingale Hospice Charity

What Florence Nightingale Hospice Charity does

Florence Nightingale Hospice Charity (Registered Charity No. 1119499) is a UK non-profit founded in October 1989 that delivers specialist palliative and end-of-life care to residents of Buckinghamshire and surrounding areas, a population of approximately 550,000. Services are delivered through a hybrid NHS-charity operating model in partnership with Buckinghamshire Healthcare NHS Trust, which employs the clinical workforce (including six doctors and multidisciplinary nursing teams) while the charity commissions and funds the service. The clinical portfolio spans inpatient care at Stoke Mandeville Hospital, Day Hospice and clinics, the Lymphoedema Clinic, Therapies and Rehabilitation, Counselling, Spiritual Care, Florrie's Children's Respite Care, and the Bereavement Listening service. Since the 2025 merger with South Bucks Hospice and integration of Butterfly House (High Wycombe), the charity also operates the Uplifted 8-week programme in south Buckinghamshire.

The FNH@Home service, commissioned by BOB ICB from 1 January 2025, extends hospice-grade care into patients' own homes across 9 Primary Care Network areas covering 58% of Buckinghamshire's population; an overnight arm launched February 2026 adds 24-hour coverage. The underlying technology footprint is modest: the ReSPECT digital care plan system coordinates patient preferences across GPs and hospital clinicians in the county, but there is no proprietary software product or platform.

The business model is community-led fundraising rather than commercial sales. Revenue streams include 13-15 charity retail shops across Buckinghamshire (plus online eBay/Vinted stores) that generate over 50% of charitable funding, individual donations and regular giving, legacy gifts (25% of fundraising income), a weekly Hospice Lottery, corporate partnerships, and trusts and foundations grants. Signature annual events include the Midnight Walk (400+ walkers, £33,000+ raised in 2026), Forever Flowers at Waddesdon Manor (800+ attendees), and the Christmas Big Give match-funding campaign. All patient care is free at the point of delivery, with the charity funding the gap above NHS commissioning. The organisation reports serving approximately 2,000 patients per year.

Name

Florence Nightingale Hospice Charity

Legal name

Florence Nightingale Hospice Charity

Website

https://fnhospice.org.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Florence Nightingale Hospice Charity is a Buckinghamshire-based UK nonprofit founded in 1989 that delivers free specialist palliative and end-of-life care to ~2,000 patients per year across inpatient, day hospice, home-based, and community settings, funded by charity shops, donations, legacies, and NHS commissioning.

Ownership category

akta.pro rank

Product category

Hospice & Palliative Care Services

NAICS

Home Health Care Services (62161), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Other Residential Care Facilities (6239), Other Residential Care Facilities (62399), Other Individual and Family Services (62419)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Hospice & Palliative Respite Care (HSABAGAG), Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Charity retail
• Community fundraising

Headquarters

HQ city

Aylesbury

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Fundraising: Individual donations, regular giving, and general fundraising activities from supporters across Buckinghamshire and its borders. Major annual fundraising events include Midnight Walk, Forever Flowers, and Fame musical productions.
2. Charity Retail Shops: Operation of 13 charity shops across Buckinghamshire (Amersham, Aylesbury locations, Beaconsfield, Bourne End, Buckingham, Chalfont St Peter, Chinnor, Eden Centre High Wycombe, Haddenham, Hazlemere, Marlow, Princes Risborough, Thame, Waddesdon, Wendover, Winslow) plus online sales via eBay and Vinted. Retail shops raise more than 50% of the money the charity provides for hospice care.
3. Hospice Lottery: Weekly lottery with prizes up to £1,000, offering supporters a chance to win while raising funds for local patient care.
4. Legacies and Gifts in Wills: Legacy giving programme. Last year gifts in wills accounted for 25% of total fundraising income, providing care to 1,200 patients and families. Joined national coalition 'This is Hospice Care' campaign starting 17th February to promote legacy giving.
5. Corporate Support: Corporate volunteering, support at work programmes, trusts and foundations grants, and community group fundraising partnerships.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Florence Nightingale Hospice Charity delivers free specialist palliative and end-of-life care to patients with life-limiting illnesses in Buckinghamshire and its borders. Services are provided across an inpatient unit at Stoke Mandeville Hospital, Day Hospice programmes at the Aylesbury hospice and Butterfly House (High Wycombe), the FNH@Home service covering patients' own homes across 58% of Buckinghamshire, and Virtual Ward coordination. Family and community support includes counselling, spiritual care, bereavement services, Florrie's Children's Respite Care, and the Compassionate Neighbours volunteer programme. The charity funds these services through donations, gifts in wills, a network of charity shops, a weekly lottery, and community fundraising events.

Product overview

Florence Nightingale Hospice Charity operates as a multi-service palliative care provider offering a coordinated portfolio of services. The core clinical services include Day Hospice & Clinics at the Aylesbury hospice and the Uplifted Programme at Butterfly House near High Wycombe, both providing therapeutic day services for patients with life-limiting illnesses. The FNH@Home service delivers hospice-level care to patients in their own homes. Specialist services include a Lymphoedema Clinic, Therapies & Rehabilitation, Spiritual Care, and Counselling. Family support encompasses Florrie's Children's Respite Care and Diagnosis & Bereavement Support. The Compassionate Neighbours programme provides volunteer companionship to isolated individuals. Fundraising operations include a network of charity shops across Buckinghamshire, signature events (Midnight Walk, Race Across Aylesbury), and a weekly lottery. The charity is registered as No. 1119499 and partners with Buckinghamshire Healthcare NHS Trust to deliver services.

Differentiator

Problem solved

Functional benefit

Products and services

• Inpatient Care Specialist inpatient palliative and end-of-life care at the Florence Nightingale Hospice building at Stoke Mandeville Hospital, Aylesbury, for patients with progressive life-limiting illnesses who require residential hospice care.
• Day Hospice & Clinics Day Hospice services at Florence Nightingale Hospice in Aylesbury offering individual therapeutic care, pain and symptom relief, psychological support, social activities, art therapies, and clinical treatments for patients with progressive life-limiting illnesses. Expanded to operate three days per week.
• Uplifted Programme 8-week programme based at Butterfly House in High Wycombe, designed and led by palliative care nurses, including complementary therapy, creativity and movement for patients at various stages of life-limiting illness.
• FNH@Home (Hospice at Home) Dedicated team of nurses and healthcare assistants who care for patients in their final weeks and days in their own homes, providing the same level of care as the inpatient unit. Covers 58% of Buckinghamshire's population across 9 Primary Care Network areas and includes a newly launched overnight service (February 2026).
• Lymphoedema Clinic Specialist lymphoedema treatment service providing care for patients with lymphoedema conditions, based at Butterfly House in High Wycombe.
• Therapies & Rehabilitation Physiotherapy, occupational therapy, and complementary therapies to support patient quality of life and independence.
• Spiritual Care Spiritual, pastoral and religious care providing compassionate support, listening, and assistance with religious practices and funeral arrangements, including a 24/7 emergency call-out service.
• Counselling Professional counselling services for patients and families dealing with diagnosis, treatment, and bereavement, delivered by the Patient Listening & Counselling team at Butterfly House and beyond.
• Florrie's Children's Respite Care Respite care services specifically designed for children and young people affected by life-limiting conditions in their families.
• Diagnosis & Bereavement Support Bereavement listening services and support for families from diagnosis through to bereavement.
• Compassionate Neighbours A social movement matching trained volunteer companions with isolated individuals living with serious illness, frailty, or carers, to reduce loneliness through friendship.
• Charity Shops Network of 13-15 charity shops across Buckinghamshire (Amersham, Aylesbury locations, Beaconsfield, Bourne End, Buckingham, Chalfont St Peter, Chinnor, Eden Centre High Wycombe, Haddenham, Hazlemere, Marlow, Princes Risborough, Thame, Waddesdon, Wendover, Winslow) plus online sales via eBay and Vinted, selling donated second-hand items and generating over 50% of hospice care funding.
• Hospice Lottery Weekly lottery with prizes up to £1,000 that raises funds for local patient care.

Quantifiable outcome

• 2,000 patients supported per year in Buckinghamshire and its borders
• +6 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• BOB ICB (Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board)coreStrategic or Co-development Partner · 1 January 2025BOB ICB commissions healthcare in the region and retendered Hospice at Home care in Buckinghamshire effective 1 January 2025. Awarded new contracts to Florence Nightingale Hospice, Rennie Grove Peace, and Thames Hospice to provide joined-up hospice at home care across the county, avoiding duplication and encouraging coordination between hospice providers, District Nurses and GP surgeries through Primary Care Networks.
• Rennie Grove Peace HospicecoreStrategic or Co-development Partner · 1 January 2025Rennie Grove Peace Hospice was awarded a contract to provide Hospice at Home care in certain PCN areas of Buckinghamshire (The Chalfonts, Arc, Mid Chiltern, Chesham & Little Chalfont). They previously provided hospice at home in south Buckinghamshire. Also collaborated with FNH teams to support complex patients (e.g. male patient with neuromuscular disorder) to die at home.
• Thames HospiceminorStrategic or Co-development Partner · 1 January 2025Thames Hospice was awarded a contract to provide Hospice at Home care in the South Bucks PCN area (Iver, Stoke Poges, Slough, Burnham, Denham) under the BOB ICB retendered arrangement effective 1 January 2025.
• Buckinghamshire Healthcare NHS Trust (BHT)coreStrategic or Co-development PartnerFlorence Nightingale Hospice is part of Buckinghamshire Healthcare NHS Trust. The hospice building is located at Stoke Mandeville Hospital. The NHS trust employs the clinical staff (doctors, nurses, allied health professionals) while the charity commissions and funds numerous services. Liz Monaghan serves as Lead Nurse for Palliative and End of Life Care at BHT. The partnership enables free patient care delivered through the NHS-charity model.
• Waddesdon ManorminorStrategic or Co-development PartnerWaddesdon Manor hosts the annual Forever Flowers installation in its Rose Garden, a major fundraising event attracting over 800 supporters to a private viewing. The partnership provides a stunning venue for the charity's flagship remembrance event.
• Tiggywinkles Wildlife HospitalminorStrategic or Co-development PartnerTiggywinkles Wildlife Hospital in Haddenham partnered with the hospice chaplain and FNH@Home team to fulfil Roger and Terry's wish of taking their granddaughter Lily to the wildlife hospital, creating a meaningful family memory for a patient in hospice care.
• Hospice UKcoreStrategic or Co-development PartnerFNHC participates in national campaigns organised by Hospice UK including Hospice Care Week, Dying Matters Awareness Week, and the 'This is Hospice Care' coalition of over 140 hospices. The coalition launched a national TV advertising campaign in February 2025 to address the rising need for hospice care.
• Helen and Douglas HouseminorStrategic or Co-development PartnerPaediatric hospice that collaborated with FNH teams (alongside Rennie Grove Peace) to support a male patient with a neuromuscular disorder to go home from hospital and die peacefully with his family.
• Fundraising RegulatorminorOthersFlorence Nightingale Hospice Charity is registered with the Fundraising Regulator and displays the Fundraising Regulator badge, demonstrating commitment to fundraising standards and accountability.
• eBay and Vinted (online marketplaces)minorChannel Partner/ Reseller/ DistributorThe charity operates online stores on eBay (florencenightingalehospiceshop) and Vinted platforms, extending the reach of its charity retail operations beyond physical shop locations.

Scale indicators12 records

Recent moves8 records

Expansion highlights5 records

Others

• Hospice UK: National membership body for hospices in the UK, organiser of Hospice Care Week, Dying Matters Awareness Week, and the 'This is Hospice Care' coalition. Not a direct peer but the strategic umbrella under which FNHC operates, sets sector standards, and accesses national campaigning infrastructure.

Direct peers

• Thames Hospice: Berkshire-based hospice awarded the BOB ICB contract for the South Bucks PCN (Iver, Stoke Poges, Slough, Burnham, Denham). Directly competes with FNHC for hospice-at-home patients in the southern part of Buckinghamshire that overlap with FNHC's Butterfly House catchment.
• South Bucks Hospice (Butterfly House): Predecessor peer now merged into FNHC in 2025; operated the Butterfly House facility near High Wycombe providing lymphoedema clinic, counselling, and the Uplifted programme. Closest historical comparable for the south Buckinghamshire catchment.
• Rennie Grove Peace Hospice Care: Buckinghamshire-based hospice awarded a BOB ICB contract to provide Hospice at Home in The Chalfonts, Arc, Mid Chiltern, and Chesham & Little Chalfont PCN areas — directly competing with FNHC for the same patient population and NHS commissioning. Has historically collaborated on complex patient cases.

Regional players

• Helen and Douglas House: Oxford-based hospice providing palliative care for children and young adults, with whom FNHC collaborated on a complex neuromuscular-disorder case. Operates a different patient demographic (pediatric) but shares a hospice-at-home delivery model in the same BOB ICB region.
• Dorothy House Hospice Care: Provides hospice and palliative care across Bath and surrounding areas, with a Hospice at Home service, charity shops, and a similar community fundraising model. Comparable in scale and operational structure to FNHC.
• Pilgrims Hospices: East Kent-based hospice charity operating three inpatient units, a Hospice at Home service, and a network of charity shops. Closely comparable in service mix, retail-driven funding model, and community-led fundraising approach.
• St Luke's Hospice (Windsor): Provides hospice and palliative care services in the Windsor and east Berkshire area adjacent to FNHC's south Buckinghamshire catchment. Comparable service portfolio (inpatient, day hospice, Hospice at Home) and similar charity-retail funding model.

Broad incumbents

• Sue Ryder: National hospice and palliative care charity with a network of hospices and Hospice at Home services across the UK. Operates a similar full continuum (inpatient, day, home-based, bereavement) with charity retail as a funding engine.
• Marie Curie: National charity providing end-of-life care at home and in hospices across the UK, including the Marie Curie Hospice, Hampstead. Directly comparable service offering (palliative home nursing, hospice inpatient beds) at a national scale with substantial charity retail and legacy fundraising.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fnhcofficial
• Facebookfacebook.com/fnhcofficial
• LinkedInlinkedin.com/company/florence-nightingale-hospice-charity
• Instagraminstagram.com/fnhcofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Florence Nightingale Hospice Charity