Detik Ideal
Detik Ideal is a privately held Malaysian IT services and software company that delivers custom enterprise software, system integration, and a proprietary four-module Digital Ecosystem suite (hive., get., do., bind.) to large enterprise and government clients across Southeast Asia.
- Company typePrivate
- Founded2002
- HeadquartersPetaling Jaya, Malaysia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Detik Ideal does
Detik Ideal Sdn Bhd is a privately held Malaysian IT services and software company headquartered in Shah Alam, Selangor, with an operating history of roughly 20+ years. It provides custom enterprise software development, cloud-native and IoT solutions, mobile and web application development, digital design, system integration, support infrastructure, and training and consultancy services. The firm targets large enterprise customers across telecommunications, government, retail and conglomerates, with named clients including Celcom, TuneTalk, TM, Robi Axiata (Bangladesh), TNM (Malawi), RTM, 7-Eleven, MyStep (under Khazanah Nasional), Altel and Naza.
Its core technology offering is an in-house Digital Ecosystem suite — a set of modular, ready-to-use business and operations applications that can be adopted individually or as an integrated platform. The four modules are hive. (Asset Management + Real-Time Locating System), get. (Project Procurement Solution), do. (HR + Digital Office Applications) and bind. (CRM + Inventory Management). Complementing the product suite, the company delivers professional services centred on multi-point, multi-protocol system integration, with a stated track record of 150+ successful integrations with multi-national IT vendor systems, supported by 24x7 support under strict SLAs. The firm is positioned as a technology-first boutique integrator rather than a mass-market software vendor.
Detik Ideal operates a sales-led, consultative go-to-market with quote-based pricing and multi-year enterprise contracts. Revenue is generated from two streams: professional services (custom development and system integration projects) and recurring SaaS subscriptions for the Digital Ecosystem modules. Marketing relies on a website-led funnel with enquiry forms segmented by service and product lines, supported by a broad social media presence (LinkedIn, Instagram, X, Facebook, TikTok). The company is privately held with no disclosed external funding, M&A activity, or public financial statements, and currently operates with an 11-50 employee footprint.
Detik Ideal firmographics
Firmographics- Name
- Detik Ideal
- Legal name
- Detik Ideal Sdn Bhd (576490-D)
- Website
- https://detikideal.com.my
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Detik Ideal is a privately held Malaysian IT services and software company that delivers custom enterprise software, system integration, and a proprietary four-module Digital Ecosystem suite (hive., get., do., bind.) to large enterprise and government clients across Southeast Asia.
- Ownership category
- akta.pro rank
Detik Ideal industry classification
Industry- Product category
- Enterprise Software Development and System Integration Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (51321)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
- akta.pro secondary industries
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Detik Ideal is headquartered
LocationHeadquarters
- HQ city
- Petaling Jaya
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Detik Ideal business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Custom Software Development: Bespoke enterprise software development services including Custom Enterprise Solutions, Cloud-native solutions, IoT implementations, and SaaS product development. Delivered through a consultative sales approach targeting enterprise clients.
- SaaS Products (Digital Ecosystem): In-house suite of business and operations solutions (hive., get., do., bind.) offered as whole or by modules. Revenue from software-as-a-service subscriptions.
- System Integration Services: Multi-point and multi-protocol integration services with multi-national IT vendor systems. Professional services revenue from implementation and integration projects.
- Training and Consultancy: Digital transformation training and consultancy services including Digitalized Training, Digital Transformation advisory, and Subject Matter Expert consultations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom/Enterprise Solutions - Quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Detik Ideal product offering
Product offeringCore offering
Detik Ideal is a software development company and digital solutions provider that delivers custom enterprise software, mobile and web applications, digital design, system integration, support infrastructure, and training/consultancy services. It also sells its proprietary Digital Ecosystem — a suite of four SaaS modules (hive., get., do., bind.) covering asset management, procurement, HR/digital office, and CRM/inventory — either as a complete suite or by individual module.
Product overview
Detik Ideal's product portfolio centers on its in-house Digital Ecosystem — a suite of business and operations solutions comprising four modular applications: hive. (Asset Management + Real-Time Locating System), get. (Project Procurement Solution), do. (HR + Digital Office Applications), and bind. (CRM + Inventory Management). These modules can be adopted individually or as a complete integrated system. The company also offers professional services including custom software development, mobile and web application development, digital design services, system integration, support infrastructure, and training and consultancy.
Differentiator
Problem solved
Functional benefit
Brands
- hive. Asset Management + Real-Time Locating System
- get.
- do.
- bind.
Quantifiable outcome
- 700+ projects delivered satisfactorily to clients
- +2 more outcomes
Companies that use Detik Ideal
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Detik Ideal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Detik Ideal partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights5 records
Detik Ideal competitors and assessment
Company assessmentRegional players
- Silverlake Axis Berhad: Malaysian financial-services software and digital solutions vendor with proprietary banking, CRM, and ERP modules. Comparable as a Malaysian-rooted firm selling modular enterprise software + integration services to large enterprises regionally.
- Microlink Solutions Berhad: Malaysian-listed IT services and enterprise solutions provider offering custom software, system integration, and digital transformation across multiple verticals. Closest comparable in terms of geography, service mix, and enterprise customer base within Malaysia.
- Jendela Group (formerly K-One Technology): Malaysian technology group offering enterprise software, IoT, and digital solutions. Comparable as a Malaysian-headquartered provider serving enterprises with proprietary technology products and integration services.
Broad incumbents
- Wipro Limited: Global IT services and systems integration firm with established operations in Malaysia and broader ASEAN. Comparable on enterprise software, system integration, and digital transformation services.
- Amdocs Limited: Global telecom software and services vendor specializing in BSS/OSS, CRM, and digital transformation for telecom operators. Comparable on telecom vertical expertise and modular enterprise software products (CRM, asset management, digital office).
- Tata Consultancy Services (TCS): Global IT services, consulting, and enterprise solutions provider with extensive ASEAN presence. Overlaps with Detik Ideal's custom software development, system integration, and digital transformation offerings.
- Cognizant Technology Solutions: Global IT services and digital transformation provider with Asia Pacific operations. Comparable in custom application development, system integration, and digital strategy consulting.
- Accenture: Global IT services and systems integration giant with a large Southeast Asia presence. Comparable on the system integration and digital transformation service line, but operates at vastly larger scale and broader scope.
- Infosys Limited: Global IT services and consulting firm with significant ASEAN footprint. Overlaps with Detik Ideal's enterprise software development, system integration, and digital transformation engagements.
Emerging players
- FPT Software: Vietnamese-headquartered IT services and software provider with strong regional expansion across ASEAN. Comparable as a Southeast Asian-rooted competitor offering custom software, SaaS, and system integration to enterprise clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Detik Ideal social profiles
Digital presenceDetik Ideal financial estimates
Financial estimateRevenue estimate
Valuation estimate
Detik Ideal leadership team
Management profileNumber of profiles
Detik Ideal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Detik Ideal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Detik Ideal
What does Detik Ideal do?
Detik Ideal is a software development company and digital solutions provider that delivers custom enterprise software, mobile and web applications, digital design, system integration, support infrastructure, and training/consultancy services. It also sells its proprietary Digital Ecosystem — a suite of four SaaS modules (hive., get., do., bind.) covering asset management, procurement, HR/digital office, and CRM/inventory — either as a complete suite or by individual module.
Is Detik Ideal a public or private company?
Detik Ideal is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Detik Ideal founded?
Detik Ideal was founded in 2002. It employs 11 to 50 people.
Where is Detik Ideal based?
Detik Ideal is headquartered in Petaling Jaya, Malaysia, in the Asia region.
How does Detik Ideal make money?
Four revenue lines are on record. Custom Software Development is the primary driver. The others are saaS Products (Digital Ecosystem), system Integration Services and training and Consultancy.
Who are Detik Ideal's main competitors?
Regional players on record are Silverlake Axis Berhad, Microlink Solutions Berhad and Jendela Group (formerly K-One Technology). Broad incumbents are Wipro Limited, Amdocs Limited, Tata Consultancy Services (TCS), Cognizant Technology Solutions, Accenture and Infosys Limited. FPT Software is listed as an emerging player.
Does Detik Ideal have an API?
No public API is recorded for Detik Ideal.
What industry is Detik Ideal in?
Detik Ideal's product category is Enterprise Software Development and System Integration Services. Its primary akta.pro industry code is BPAEAGAA, ERP Implementation & Systems Integration Services, with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 54151 and its SIC code is 7373.