Thermapolis
Thermapolis is a French aqualudic thermal wellness center in Amnéville, part of the three-brand Pôle Thermal d'Amnéville. It serves families, fitness adults, and seniors with thermal water pools, saunas, hammams, themed relaxation areas, and aquasports classes at €18–€25 entry pricing.
- Company typePrivate
- Founded1996
- HeadquartersAmnéville, France
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Thermapolis does
Thermapolis is an aqualudic thermal wellness center located within the Pôle Thermal d'Amnéville in Amnéville, France, part of a three-establishment thermal pole operated by Association Pôle Thermal. The facility uses thermal water sourced from the Saint Eloi spring, tapped at approximately 900 meters depth and emerging at 41°C with a mineral composition (iron, calcium, magnesium, sulfates) recognized by the Académie de Médecine for anti-inflammatory and analgesic properties. The 2,800 m² site, opened in 1996, includes indoor and outdoor pools, saunas, hammams, hydromassage beds, themed environments (Sri Lankan Sigiriya cave, Moorish art space, Egyptian frescoes, zen garden), sensory showers, and a 2026-launched family basin. Sister facilities Saint-Eloy (Ministry of Health-approved 18-day medical cures in rheumatology and respiratory therapies) and Villa Pompéi (adult-only thermal SPA with Sothys treatments) complete the offering, all carrying Aquacert water-quality certification.
The business operates on a direct-to-consumer model targeting families, fitness-oriented adults, relaxation seekers, and seniors across four persona segments. Revenue is generated through time-based entry fees (€12–€25 for 1–3 hour slots), subscription packages (10–62 hour bundles at €85–€434, valid 6–12 months), aquasports add-ons (AquaBike and AquaGym classes at €10–€15 per session or bundled), and ancillary vending. Distribution is regional via on-site sales, online booking through polethermal.tickeasy.com, a call center, and cross-promotion within the broader Amnéville Cité des Loisirs (zoo, indoor ski, casino, golf, 70+ activities). Marketing runs through the company website, email newsletters, brochures, and the Thermassist mobile app for cure guests. The organization employs approximately 120 staff across the three brands, operates under an association governance structure with no disclosed external investment, and serves the Grand-Est region as its primary geography.
Thermapolis firmographics
Firmographics- Name
- Thermapolis
- Legal name
- Association Pôle Thermal
- Website
- https://polethermalamneville.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Thermapolis is a French aqualudic thermal wellness center in Amnéville, part of the three-brand Pôle Thermal d'Amnéville. It serves families, fitness adults, and seniors with thermal water pools, saunas, hammams, themed relaxation areas, and aquasports classes at €18–€25 entry pricing.
- Ownership category
- akta.pro rank
Thermapolis industry classification
Industry- Product category
- Thermal Spa & Wellness
- NAICS
- Fitness and Recreational Sports Centers (713940)
- SIC
- Services-Membership Sports & Recreation Clubs (7997)
- akta.pro primary industry
- Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds) (THAJAHAD)
- akta.pro secondary industries
- Thermal Springs, Hot Springs & Thalassotherapy Resorts (THAGAMAE), Aquatic Family Entertainment Centers (Splash Pads, Aquatic Playgrounds, Swim Parks) (THAJAEAL), Water Parks (THAAAAAB)
Keywords
Where Thermapolis is headquartered
LocationHeadquarters
- HQ city
- Amnéville
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Thermapolis business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Entry fees and time-based access: Day entry fees charged by duration (2-hour and 3-hour slots on weekdays, higher weekend/vacation rates). Additional revenue from reduced rates for students and seniors.
- Subscription packages: Multi-entry subscription packages (10, 18, 32, 62 hour bundles) valid for one year, providing recurring customer relationships and predictable revenue.
- Aquasports sessions: Charges for AquaBike and AquaGym classes in thermal water, with individual sessions and 10-session bundle packages available.
- Merchandise and ancillary services: Beverage vending machines and other ancillary services within the facility.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Weekday entry (2-3 hours) |
| Unit Pricing | Pay-as-you-go | Weekend and holiday entry |
| Unit Pricing | Pay-as-you-go | Midday relaxation access |
| Unit Pricing | Pay-as-you-go | Reduced rates (students and seniors) |
| Subscription | Multi-year contract | 10-hour subscription package |
| Subscription | Multi-year contract | 18-hour subscription package |
| Subscription | Multi-year contract | 32-hour subscription package |
| Subscription | Multi-year contract | 62-hour subscription package |
| Unit Pricing | Pay-as-you-go | AquaGym - Basic session |
| Unit Pricing | Pay-as-you-go | AquaGym - Comfort package |
| Unit Pricing | Pay-as-you-go | AquaBike sessions |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Thermapolis product offering
Product offeringCore offering
Thermapolis operates a 2,800 m² aqualudic thermal wellness center in Amnéville, France, providing access to mineral-rich thermal water from the Saint Eloi spring (900m depth, 41°C) through indoor and outdoor pools, saunas, hammams, jacuzzis, hydromassage beds, themed bath environments, sensory showers, and aquasports classes. The facility is family-friendly (children from age 4) and offers day-entry tickets by duration, multi-hour subscription bundles, and add-on AquaBike and AquaGym sessions in thermal water.
Product overview
Thermapolis is part of the Poles Thermaux d'Amneville, a group of three thermal water establishments operating in the Grand-Est region of France. The core offering is Thermapolis itself, an aqualudic center opened in 1996 featuring 2,800 m² of thermal water pools, saunas, hammams, and themed relaxation areas for families. Adjacent sub-brands include Saint-Eloy (thermal health center for conventional 18-day medical cures in rheumatology and respiratory tracts) and Villa Pompéi (adult-only thermal SPA with Sothys body and facial treatments). Thermapolis also offers add-on activity modules including Aquabike and Aquagym sessions in thermal water, plus the 2026 Family Basin. Entry tickets and subscriptions (10-62 hours) are available for purchase online.
Differentiator
Problem solved
Functional benefit
Brands
- Thermassist: Digital companion mobile application for thermal cure guests providing planning, activities, practical information, and secure access to care schedules and medical documents.
Products and services
- Thermapolis Aqualudic Center Family-oriented aqualudic center in thermal water featuring 2,800 m² of indoor and outdoor pools, saunas, hammams, and themed areas; accepting children from age 4. Operated since 1996 under the Association Pôle Thermal.
- Pavillon des Sens (Senses Pavilion)
Quantifiable outcome
- Thermal water from 900m depth at 41°C with mineral-rich composition (iron, calcium, magnesium, sulfates, potassium, bicarbonate) providing anti-inflammatory and analgesic properties recognized by the Académie de Médecine
Companies that use Thermapolis
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Thermapolis technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Thermapolis partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Sothys PariscoreSothys Paris partners with Villa Pompéi (sister spa within the thermal pole) to provide high-quality facial and body treatments. Sothys is a prestigious French cosmetics brand known for professional spa treatments. The partnership enables Villa Pompéi to offer premium skincare treatments using Sothys products and protocols.
- Tohi KéalminorTohi Kéal, a hair spa expert, partners with Villa Pompéi to offer scalp and hair treatments (Aqua Vitalis and Aqua Sensory experiences) using their exclusive products and protocols.
- Trans'CureminorIndependent shuttle service for thermal guests (curists) offering transportation to the thermal facilities. Note: service availability for 2025 was uncertain at time of source publication.
- AquacertcoreSaint-Eloy thermal center (sister establishment) holds Aquacert certification, an international certification developed by French scientists for water quality and safety in health-related services. This certification applies across the thermal pole's water quality standards.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Thermapolis competitors and assessment
Company assessmentDirect peers
- Caldea: Caldea is a large thermal spa resort in Escaldes-Engordany, Andorra, offering indoor and outdoor thermal pools, saunas, and wellness experiences for families and adults. Comparable as a direct thermal leisure and wellness competitor operating a multi-zone thermal pool concept with similar day-pass and subscription monetization.
- Thermes de Balaruc-les-Bains: Balaruc-les-Bains is one of the largest thermal establishments in southern France, offering rheumatology cures and day thermal wellness. Closely comparable business model combining medical cures with wellness/leisure pools under a single brand.
- Aqua Dome - Tiroler Therme: Aqua Dome is an Austrian thermal spa complex featuring multiple indoor/outdoor pools, saunas, and family zones. Directly comparable as a thermal aqua-ludic destination combining wellness, family, and aquasports programming with day-pass and subscription revenue.
- Les Thermes de Brides-les-Bains: Brides-les-Bains is a French Alpine thermal spa town offering thermal water treatments for wellness and slimming. Directly comparable as a French thermal destination with medical-curist orientation and tourism-driven day-pass clientele.
- Bains de Lavey: Bains de Lavey is a Swiss thermal center featuring the warmest thermal water in Switzerland, with pools and wellness facilities. Comparable thermal-spring leisure and wellness facility with medical-grade water positioning.
- Badeparadies Schwarzwald: Badeparadies Schwarzwald is a German tropical thermal spa with themed indoor pool landscapes, saunas, and wellness zones. Directly comparable as a themed-pool, family-inclusive thermal leisure facility selling day passes and subscriptions.
- Engadin Bad Scuol: Engadin Bad Scuol is a Swiss thermal baths and spa complex with mineral-rich water and a mix of family, wellness, and sauna zones. Comparable natural-resource-driven thermal pool concept with day-pass and subscription offerings.
- Therme Bucuresti (Bucharest): Therme Bucharest is one of Europe's largest wellness and thermal complexes, with indoor pools, saunas, and themed relaxation zones. Comparable in offering themed environments, family-friendly access, and subscription/entry monetization at scale.
Broad incumbents
- Center Parcs: Center Parcs operates large forest-based family leisure resorts across Europe with aqua pools, spas, and multi-activity programming. Comparable family leisure destination model with embedded water/aquatic attractions, though broader in scope (lodging, theme parks, multiple activities per stay).
Regional players
- Aquatic Center Aqualibi: Aqualibi is a Belgian indoor tropical water park adjacent to Walibi amusement park, featuring slides, wave pools, and wellness areas. Comparable family-aquatic day-pass venue with leisure-tourism cross-promotion, though focused on thrill water attractions rather than thermal wellness.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Thermapolis social profiles
Digital presenceThermapolis compliance and trust
Trust signalCompliance3 records
Thermapolis financial estimates
Financial estimateRevenue estimate
Valuation estimate
Thermapolis leadership team
Management profileNumber of profiles
Profiles1 record
Thermapolis subsidiaries and ownership
Company hierarchySubsidiaries3 records
Thermapolis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Thermapolis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Thermapolis
What does Thermapolis do?
Thermapolis operates a 2,800 m² aqualudic thermal wellness center in Amnéville, France, providing access to mineral-rich thermal water from the Saint Eloi spring (900m depth, 41°C) through indoor and outdoor pools, saunas, hammams, jacuzzis, hydromassage beds, themed bath environments, sensory showers, and aquasports classes. The facility is family-friendly (children from age 4) and offers day-entry tickets by duration, multi-hour subscription bundles, and add-on AquaBike and AquaGym sessions in thermal water.
Is Thermapolis a public or private company?
Thermapolis is a private company. It is classified as unknown and is currently operating.
When was Thermapolis founded?
Thermapolis was founded in 1996. It employs 101 to 250 people.
Where is Thermapolis based?
Thermapolis is headquartered in Amnéville, France, in the Europe region.
How does Thermapolis make money?
Four revenue lines are on record. Entry fees and time-based access are the primary driver. The others are subscription packages, aquasports sessions and merchandise and ancillary services.
Who are Thermapolis's main competitors?
Direct peers on record are Caldea, Thermes de Balaruc-les-Bains, Aqua Dome - Tiroler Therme, Les Thermes de Brides-les-Bains, Bains de Lavey, Badeparadies Schwarzwald, Engadin Bad Scuol and Therme Bucuresti (Bucharest). Center Parcs is listed as a broad incumbent. Aquatic Center Aqualibi is listed as a regional player.
Does Thermapolis have an API?
No public API is recorded for Thermapolis.
What industry is Thermapolis in?
Thermapolis's product category is Thermal Spa & Wellness. Its primary akta.pro industry code is THAJAHAD, Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds), with a secondary code of THAGAMAE, Thermal Springs, Hot Springs & Thalassotherapy Resorts. Its NAICS code is 713940 and its SIC code is 7997.