Caldea
- Company typePrivate
- Founded1994
- HeadquartersEscaldes, Andorra
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Caldea does
Caldea is a thermal spa resort founded in 1994 in Escaldes-Engordany, Andorra, housed in an iconic 80-meter glass pyramid structure and described as the largest spa in southern Europe. The core product is a tiered thermal spa experience — Classic (ages 5+, 3 hours), Plus (ages 12+, 3 hours), and Premium/Inúu (ages 16+, 4 hours) — built around natural Pyrenean thermal waters that emerge at 70°C and are rich in sulfides, sodium, and thermal plankton. The water is processed through UV and chlorine disinfection, constant automated pH/chlorine monitoring, and glass-filter UVC recirculation. The Aquatermalcert (ATC) certification for 2025-2026 validates that waters retain their properties from source through to spa circuits. A dedicated Likids sub-brand (ages 3-8) extends the addressable segment to families with young children.
Supporting the core spa, Caldea operates a broad ancillary revenue layer: over 30 massage, ritual, and beauty treatments (including an exclusive Andorra partnership with Sothys Paris and organic/CBD offerings), two on-site restaurants (Mediterranean Restaurante Blu and Thai-Japanese Siam Shiki), branded merchandise (Colección Caldea), gift cards, and regular entertainment programming including YCE acrobatic water shows launching for 2026 and Cirque du Soleil-inspired performances. The business model is direct-to-consumer, primarily sold through caldea.com, with on-site reception, hotel partner distribution across 8+ Andorra hotels (3-star to 5-star), voucher platforms (Smartbox, Wonderbox, Groupon), and travel agent channels. Customer segments span families with children, couples, friends/groups, individual wellness seekers, and inbound tourists. Pricing spans €30.50 (Classic morning) to €56 (Premium) for entry and €57 to €274 for premium treatments, with 3-day and 5-day multi-day passes anchoring repeat-visit behavior. A 4-star superior lifestyle hotel (40 rooms, 14 floors) is under construction within the existing glass tower, scheduled 2024-2026, which will convert Caldea from a day-visit spa into an integrated resort destination.
Caldea firmographics
Firmographics- Name
- Caldea
- Legal name
- Caldea
- Website
- https://caldea.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Caldea industry classification
Industry- Product category
- Thermal Spa and Wellness Resort
- NAICS
- Other Traveler Accommodation (72119), All Other Traveler Accommodation (721199)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Destination Spa Resorts (THAGAMAA)
- akta.pro secondary industries
- Thermal Springs, Hot Springs & Thalassotherapy Resorts (THAGAMAE), Spa & Massage Services (Day Spas, Massage Studios, Treatment Packages) (THAJAHAC), Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds) (THAJAHAD), Luxury Wellness & Spa Resorts (THAGACAG), Hydrotherapy & Thermal Spa Services (Sauna/Steam/Hot Tubs) (HSALAFAF)
Keywords
Where Caldea is headquartered
LocationHeadquarters
- HQ city
- Escaldes
- HQ country
- Andorra
- HQ region
- Europe
Offices1 record
Markets served
Caldea business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Thermal Spa Access Tickets: Primary revenue from selling thermal spa access tickets across three tiers: Classic (3 hours), Plus (3 hours), and Premium (4 hours). Multi-day passes (3 and 5 days) provide recurring visits at discounted rates.
- Spa Treatments and Massages: Revenue from massage services (general, partial, localized), rituals (evasion, oriental, ayurveda), beauty treatments by Sothys, organic treatments, and duo/couples experiences. Treatments range from 20-90 minutes with pricing from €57 to €274.
- Restaurant and Catering: Two on-site restaurants generate food and beverage revenue: Restaurante Blu (Mediterranean cuisine, €31 menu) and Siam Shiki (Thai/Japanese cuisine). Restaurants accessible both with spa entry and independently.
- Spa + Hotel Packages: Partnership packages combining spa access with partner hotels (3-star to 5-star) throughout Andorra. Prices per person range from €106 to €163 depending on hotel category and spa access level.
- Merchandise and Retail: Sale of branded merchandise including swimwear (from €19.50), beach towels, totebags (€10), cosmetic bags (€16), notebooks (€12), water bottles (€19.95), and beach bags (€29) in the Caldea collection.
- Gift Cards and Experiences: Gift cards and experience packages sold through the 'Regala Caldea' program, allowing recipients to book specific services or receive flexible spa credits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Classic Access - 3-hour thermal spa entry for ages 5+ |
| Subscription | Pay-as-you-go | Premium Access - 4-hour full spa entry for ages 16+ |
| Subscription | Multi-year contract | 3-Day Pass - Classic |
| Subscription | Multi-year contract | 5-Day Pass - Classic |
| Subscription | Multi-year contract | Premium 3-Day Pass |
| Subscription | Multi-year contract | Premium 5-Day Pass |
| Transaction based/ take rate | Pay-as-you-go | Spa + Restaurant Packages |
| Transaction based/ take rate | Pay-as-you-go | The Romantic Room - Couples Private Experience |
| Subscription | Pay-as-you-go | Disability Access Rates |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Caldea product offering
Product offeringCore offering
Caldea operates a thermal spa resort in Escaldes-Engordany, Andorra, providing access to natural hot spring waters (70°C source, cooled to 32-34°C) across three access tiers (Classic for ages 5+ with 3-hour access, Plus for ages 12+ with 3-hour access, and Premium/Inúu for ages 16+ with 4-hour access). The facility offers massages, rituals (Evasion, Oriental, Ayurveda), Sothys beauty treatments, organic treatments, two on-site restaurants (Mediterranean Blu and Thai-Japanese Siam Shiki), a dedicated children's spa (Likids for ages 3-8), live entertainment including acrobatic water shows, spa-plus-hotel packages with partner hotels, and branded merchandise.
Product overview
Caldea is a thermal spa resort located in Escaldes-Engordany, Andorra, housed in an iconic glass pyramid structure. The core offering centers on the Termolúdico (thermal spa) with three access tiers: Classic (ages 5+, 3 hours), Plus (ages 12+, 3 hours), and Premium/Inúu (ages 16+, 4 hours). The spa features thermal waters at 32-34°C sourced from 70°C hot springs rich in sulfur and minerals. Supporting offerings include the Spa Infantil/Likids for children ages 3-8, two restaurants (Mediterranean Restaurante Blu and Thai-Japanese Siam Shiki), over 30 massage and treatment options including Ayurveda, Sothys beauty, and organic treatments, live entertainment shows, and wellness workshops. A 4-star hotel is under development within the tower structure. The company also operates a merchandise line (Colección Caldea) and offers virtual tours, gift cards, and multi-day passes. Access pricing ranges from €30.50 (Classic morning) to €56 (Premium), with treatments priced from €57 to €274 per session.
Differentiator
Problem solved
Functional benefit
Brands
- Inúu: Adults-only premium spa experience (16+ years) offering exclusive access to all thermal facilities, treatments, workshops, and wellness activities including Tibetan bowl concerts and mindfulness sessions.
- Likids
- Classic
- Plus
- Premium
- The Romantic Room
- Colección Caldea
Products and services
- Caldea Thermal Spa (Termolúdico) Main thermal spa facility housed in the iconic glass pyramid in Escaldes-Engordany, Andorra, offering access to natural hot spring waters (70°C source, 32-34°C in pools) across three access tiers: Classic (5+, 3 hours), Plus (12+, 3 hours), and Premium/Inúu (16+, 4 hours), with lagoons, Indo-Roman baths, saunas, hammams, ice cabins, chromatic saunas, and relaxation areas.
- Spa Infantil (Likids)
- Massages Various massage treatments including general, partial, prenatal, and children's massages, plus specialized techniques such as bamboo cane massage with CBD oil, Doji candle massage, and podal reflexology. Prices range from €57 to €274 per session.
- Rituals Curated treatment experiences including Evasión (relaxation), Orientales (Japanese Hanakasumi, African gommage), and Ayurveda (Abhyangam, Kateevasthy, Elakkizhi, Shirodhara) rituals.
- Belleza by Sothys Advanced facial and body beauty treatments using Sothys luxury cosmetics, including Hydra4ha Hyaluronic and Jeunesse Anti-aging lines.
- Tratamientos Orgánicos Organic treatments using eco-certified products including CBD oil massage, Facial Organics with birch sap and floral water, and wood therapy (maderoterapia) treatments.
- The Romantic Room Private couple experiences featuring Premium entry for two combined with duo massages (Doji or aromatic) and 30 minutes of exclusive privacy in a romantic setting. Prices from €208 to €250.
- Restaurante Blu Mediterranean restaurant on Ground 0 offering contemporary cuisine with dishes featuring local products, with a pool access zone for bathers. Menu priced at €31.
- Restaurante Siam Shiki Thai-Japanese restaurant on Floor 1 featuring extensive sushi, sashimi, maki, Thai curries, and oriental cuisine. Closed Wednesdays.
- Hotel Packages Spa and hotel combination packages partnering with 3-star to 5-star hotels in Andorra including Hotel Espel 3*, Hotel Cérvol 3* & 4*, Mercure 4*, Novotel 4*, Fenix Hotel 4*, Hotel Màgic Ski 4*, Hotel Hesperia Andorra 4*, Andorra Palace, and Pierre Vacances apartments. Prices from €106 to €163 per person.
- Colección Caldea (Merchandise) Branded merchandise collection including swimwear (from €19.50), beach towels, totebags (€10), cosmetic bags (€16), notebooks (€12), water bottles (€19.95), and beach bags (€29) in Lavanda, Coral, and Noche color themes.
- Tarjeta Regalo (Gift Card) Gift cards and experience packages sold through the 'Regala Caldea' program, allowing recipients to book specific services or receive flexible spa credits.
- Abonos (Multi-day Passes) 3-day and 5-day pass bundles for Classic and Premium access offering savings compared to single-day purchases. 3-day Classic at €93.50, 5-day Classic at €140, 3-day Premium at €152, 5-day Premium at €228. Valid until November 30 of the current year.
- YCE Water Show Acrobatic water show in the Gran Laguna featuring original music, light effects, and water choreography, available in YCE REDUCED and YCE EXTENSED formats.
Quantifiable outcome
- Waters certified 100% thermally intact through Aquatermalcert 2025-2026 audit process
Companies that use Caldea
Customer profileSegments5 records
Ideal customer profiles5 records
Caldea technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Caldea partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- Hotel Espel 3*minorAndorra hotel partner offering Caldea spa packages with 3-star accommodation in Escaldes-Engordany area. Part of the hotel distribution network for spa-plus-accommodation packages.
- Hotel Cérvol 3* & 4*minorMulti-category hotel partner (3* and 4*) offering Caldea spa packages at different price points. Located within walking distance or short drive from Caldea.
- Mercure 4* (Prestigi Hotels)minor4-star hotel partner in Prestigi Hotels group offering Caldea packages. Located approximately 15 minutes walking distance from Caldea.
- Novotel 4* (Prestigi Hotels)minor4-star hotel partner in Prestigi Hotels group offering Caldea packages. Located approximately 15 minutes walking distance from Caldea.
- Fenix Hotel 4*minor4-star boutique hotel partner offering family-friendly Caldea packages. Features family rooms and comfortable apartments for extended stays.
- Hotel Màgic Ski 4*minor4-star mountain hotel partner offering Caldea spa packages combined with ski resort access. Part of the Magic hotel collection in Andorra.
- Hotel Hesperia Andorra 4*minor4-star hotel partner located just 5 minutes walking distance from Caldea. One of the closest hotels to the spa facility.
- Pierre Vacances (El Tarter)minorApartment rental partner offering Caldea spa packages with self-catering accommodation in El Tarter area near ski resorts.
- Sothys PariscoreExclusive beauty treatments partnership featuring Sothys cosmetics - a premium French skincare brand. Offers facial and body treatments using Sothys' advanced cosmetic formulations. Caldea is the exclusive Sothys partner in Andorra.
- Andorra Direct BusminorBus transport partnership providing 16 daily frequencies between Barcelona Airport and Andorra city center. Facilitates tourist access to Caldea from Barcelona.
- NaturlandminorAdventure park partnership offering combined Caldea + Naturland packages including Tobotronc (world's longest alpine slide), zip lines, and family activities in La Rabassa.
- Grandvalira (Family Park Canillo)minorSki resort adventure partnership offering water activities (water scooters, kayaks), Fornatura wildlife exploration, and zip lines including the longest in the Pyrenees (550m).
- Cirque du SoleilcoreEntertainment partnership featuring Cirque du Soleil-inspired water shows at Caldea's Gran Laguna. Special Premium + Cirque du Soleil packages available at €89.
Scale indicators3 records
Recent moves7 records
Expansion highlights7 records
Caldea competitors and assessment
Company assessmentDirect peers
- Therme Erding: Largest thermal spa complex in the world, located near Munich. Directly comparable as a multi-zone thermal spa resort combining wellness pools, saunas, slides, treatments, restaurants, and on-site hotel capacity — operates at a similar scale and ticket-pass model to Caldea.
- Terme di Saturnia: Italian luxury thermal resort combining natural hot springs, multi-tier spa access, treatment programs, on-site 5-star hotel, and F&B. Comparable to Caldea as a European luxury destination spa built around proprietary thermal water and integrated lodging.
- Aqua Dome: Austrian Alpine thermal spa in Längenfeld with tiered access, outdoor thermal pools, saunas, treatments, and an integrated 4-star hotel. Highly comparable to Caldea as a mountain thermal-spa resort with similar ticket-pass and lodging bundle structure.
- Therme Bucharest: Large-format thermal/wellness resort near Bucharest with tiered access, sauna worlds, treatment menus, and multiple restaurants. Comparable to Caldea as a high-capacity, multi-revenue destination spa anchored in a single thermal-water asset.
- Széchenyi Thermal Bath: Historic Budapest thermal bath complex with tiered ticket access, massages, and wellness add-ons, surrounded by a robust hotel/tourism ecosystem. Comparable to Caldea as a European destination thermal spa monetized through tickets plus ancillary services.
- Blue Lagoon Iceland: Iconic destination geothermal spa in Iceland leveraging natural mineral-rich waters with multi-tier ticket access, on-site hotel (Retreat), premium treatments, and F&B. Closest international analogue to Caldea's natural-asset, destination-spa positioning.
- Badeparadies Schwarzwald: Large thermal/pool complex in Germany's Black Forest offering tiered wellness, sauna worlds, slides, and treatment add-ons. Directly comparable to Caldea's multi-zone day-spa structure and ancillary revenue mix.
Broad incumbents
- QC Terme: Italian operator of multiple premium thermal/wellness spa resorts across Italy and France with tiered access, treatments, and integrated hotels. Comparable as a broader incumbent in the same European thermal-spa category, though operating across multiple locations rather than a single flagship.
Emerging players
- Aire Ancient Baths: Urban thermal-bath operator with sites in Spain, the US, and elsewhere, focused on atmospheric bathing circuits, massages, and premium couples experiences. Comparable to Caldea's Premium/Inúu and Romantic Room positioning as a curated, experience-led thermal-wellness brand.
Regional players
- Palais des Thermes - Stralsunder Betriebs GmbH: Wellness/thermal spa complex in Strasbourg, France, combining thermal baths, saunas, treatments, and a connected hotel. Comparable to Caldea as a single-site thermal-spa-with-hotel in a nearby European market that draws cross-border tourism from neighboring countries.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Caldea social profiles
Digital presenceCaldea compliance and trust
Trust signalCompliance1 record
Caldea financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caldea leadership team
Management profileNumber of profiles
Caldea funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caldea M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caldea
What does Caldea do?
Caldea operates a thermal spa resort in Escaldes-Engordany, Andorra, providing access to natural hot spring waters (70°C source, cooled to 32-34°C) across three access tiers (Classic for ages 5+ with 3-hour access, Plus for ages 12+ with 3-hour access, and Premium/Inúu for ages 16+ with 4-hour access). The facility offers massages, rituals (Evasion, Oriental, Ayurveda), Sothys beauty treatments, organic treatments, two on-site restaurants (Mediterranean Blu and Thai-Japanese Siam Shiki), a dedicated children's spa (Likids for ages 3-8), live entertainment including acrobatic water shows, spa-plus-hotel packages with partner hotels, and branded merchandise.
Is Caldea a public or private company?
Caldea is a private company. It is classified as unknown and is currently operating.
When was Caldea founded?
Caldea was founded in 1994. It employs 51 to 100 people.
Where is Caldea based?
Caldea is headquartered in Escaldes, Andorra, in the Europe region.
How does Caldea make money?
Six revenue lines are on record. Thermal Spa Access Tickets are the primary driver. The others are spa Treatments and Massages, restaurant and Catering, spa + Hotel Packages, merchandise and Retail and gift Cards and Experiences.
Who are Caldea's main competitors?
Direct peers on record are Therme Erding, Terme di Saturnia, Aqua Dome, Therme Bucharest, Széchenyi Thermal Bath, Blue Lagoon Iceland and Badeparadies Schwarzwald. QC Terme is listed as a broad incumbent. Aire Ancient Baths is listed as an emerging player. Palais des Thermes - Stralsunder Betriebs GmbH is listed as a regional player.
Does Caldea have an API?
No public API is recorded for Caldea.
What industry is Caldea in?
Caldea's product category is Thermal Spa and Wellness Resort. Its primary akta.pro industry code is THAGAMAA, Destination Spa Resorts, with a secondary code of THAGAMAE, Thermal Springs, Hot Springs & Thalassotherapy Resorts. Its NAICS code is 72119 and its SIC code is 7000.