Community Living Hamilton
Community Living Hamilton is a not-for-profit registered charity founded in 1953 that supports more than 1,400 individuals with intellectual and developmental disabilities in Hamilton, Ontario through residential, day, respite, employment, and inclusion services funded by provincial government grants and donations.
- Company typePrivate
- Founded1953
- HeadquartersHamilton, Canada
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Community Living Hamilton does
Community Living Hamilton is a not-for-profit registered charity founded in 1953 that operates as the largest provider of intellectual and developmental disability services in Hamilton, Ontario, serving more than 1,400-1,500 individuals with conditions including Down syndrome and Autism through a comprehensive suite of residential, day, respite, employment, and inclusion programs. Its service portfolio spans five Supported Group Living homes, Supported Independent Living, seven community-based Community Participation sites, Adult and Child & Youth Respite (including the Charlton site), Child Care Supports serving more than 200 licensed childcare centres, the Employment Access Program, and the Transitional Employment Program. Operational scope is strictly regional, anchored at 191 York Blvd., Hamilton, with approximately 220 staff plus a dedicated volunteer base and a volunteer Board of Directors.
The organization generates revenue through four streams: (1) Ontario Ministry of Children, Community and Social Services transfer payments funding core adult developmental services, (2) Passport and Special Services at Home (SSAH) fund administration yielding a 10% take rate on total funds spent, (3) fee-for-service programming including Dragonfly Summer Adventures ($950/week themed day camps) and In The Know & On The Go ($100-$170 single-day outings; 8-week sessions at $520-$680), and (4) charitable donations including one-time and recurring gifts and social-enterprise revenue from the Drop 'n' Shop thrift store. Service delivery depends on referrals routed through Developmental Services Ontario Hamilton-Niagara Region and Contact Hamilton, supplemented by a direct-to-consumer pay channel for programs accessible via Passport/SSAH funding.
Underlying technology is conventional rather than proprietary: a WordPress-based website, standard social channels, and routine business IT. No technology platforms, AI/ML capabilities, patents, or proprietary technical systems were disclosed. Operational differentiators instead rest on 70+ years of community relationships, registered-charity regulatory standing, embedded provincial network membership (Community Living Ontario, OASIS), and recognized brand credibility demonstrated by the 2025 Diamond Readers' Choice Award and the 2026 CPRS Gold Pinnacle Award.
Community Living Hamilton firmographics
Firmographics- Name
- Community Living Hamilton
- Legal name
- Community Living Hamilton
- Website
- https://communitylivinghamilton.com
- Company type
- Private
- Founded year
- 1953
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Community Living Hamilton is a not-for-profit registered charity founded in 1953 that supports more than 1,400 individuals with intellectual and developmental disabilities in Hamilton, Ontario through residential, day, respite, employment, and inclusion services funded by provincial government grants and donations.
- Ownership category
- akta.pro rank
Community Living Hamilton industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (623210), Child and Youth Services (62411), Child and Youth Services (624110), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Membership Organizations (8600)
- akta.pro primary industry
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Disability Services & Independent Living Support (BPAGACAG), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ), Live-In Special Needs & Inclusive Childcare (HSAAAEAJ)
Keywords
Where Community Living Hamilton is headquartered
LocationHeadquarters
- HQ city
- Hamilton
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
Community Living Hamilton business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Government Funding: Funded primarily through the Ministry of Children, Community and Social Services. Services include Passport and Special Services at Home (SSAH) fund management.
- Donations: Accepts one-time and recurring monthly donations from individuals and organizations to support programs and services.
- Fee-for-Service Programs: Programs such as In The Know & On The Go, Dragonfly Summer Adventures, and respite services available for direct purchase by individuals or families, including those with Passport/SSAH funding.
- Passport Fund Management Fee: Community Living Hamilton administers Passport funding for individuals, charging a 10% fee on total cost of funds spent.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Dragonfly Summer Adventures - week-long themed day camp |
| Unit Pricing | Pay-as-you-go | In The Know & On The Go - single-day outings |
| Unit Pricing | Multi-year contract | In The Know & On The Go - multi-week sessions |
| Transaction based/ take rate | Pay-as-you-go | Passport Fund Management |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Community Living Hamilton product offering
Product offeringCore offering
Community Living Hamilton is a not-for-profit, registered charity that provides person-centred supports to more than 1,500 people with intellectual and developmental disabilities in the Hamilton, Ontario region. Its core offerings span residential supports (Supported Group Living and Supported Independent Living), Community Participation day programs, Adult and Child & Youth Respite, Employment Access and Transitional Employment services, fee-for-service community programming (In The Know & On The Go and Dragonfly Summer Adventures), Passport and SSAH fund administration, and Child Care Supports (Special Needs Resourcing) for licensed childcare centres.
Product overview
Community Living Hamilton operates as a not-for-profit disability services organization offering a comprehensive suite of programs and services for individuals with intellectual and developmental disabilities. The portfolio includes core residential services (Supported Group Living and Supported Independent Living), day programs (Community Participation), respite care (Adult and Child & Youth Respite), employment services (Employment Access and Transitional Employment Programs), and fee-for-service programming (In The Know & On The Go and Dragonfly Summer Adventures). Fund management services (Passport & SSAH) and children's inclusion services round out the offering. The organization functions as a single integrated service model rather than a modular platform, with most services accessed through referral from Developmental Services Ontario or paid via government funding.
Differentiator
Problem solved
Functional benefit
Brands
- Drop 'n' Shop: Thrift store operated by Community Living Hamilton.
- Dragonfly Adventures
- In The Know & On The Go
Products and services
- Community Participation
- Supported Group Living
- Supported Independent Living
- Adult Respite
- In The Know & On The Go
- Dragonfly Summer Adventures
- Passport & SSAH Fund Management
- Child Care Supports / Children's Inclusion Services
- Child & Youth Respite
- Employment Access Program
- Transitional Employment Program
Companies that use Community Living Hamilton
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Community Living Hamilton technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Community Living Hamilton partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- City of HamiltoncoreMunicipal government partner providing support and collaboration in the Hamilton region.
- Contact HamiltoncoreCommunity partner organization; referral pathway for children's services including Child Care Supports and Child & Youth Respite.
- Community Living OntariocoreProvincial membership organization; part of province-wide network advancing inclusion and upholding rights of people with developmental disabilities.
- Developmental Services Ontario Hamilton – Niagara RegioncorePrimary referral partner for adult developmental services including Supported Group Living, Supported Independent Living, and Community Participation.
- Ministry of Children Community and Social ServicescoreProvincial government ministry providing funding and regulatory oversight for developmental services.
- Ontario Agencies Supporting Individuals with Special Needs (OASIS)coreProvincial member organization working with government ministries and elected officials to strengthen legislation, improve funding models, and ensure sustainable supports.
- Special Olympics – Hamilton, OntariominorCommunity partner providing recreational and athletic opportunities for people with developmental disabilities.
- OASIS (Ontario Agencies Supporting Individuals with Special Needs)coreWorks closely with government ministries and elected officials to strengthen legislation, improve funding models, and ensure sustainable supports for individuals and families.
- Drop 'n' Shop Thrift StoreminorThrift store operated by or affiliated with Community Living Hamilton, providing shopping opportunities and supporting the community.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Community Living Hamilton competitors and assessment
Company assessmentRegional players
- Vita Community Living Services: Mississauga-based provider of residential, day, and employment supports for adults with developmental disabilities. Comparable service mix and Ontario DSO referral pathway.
- Bethesda Support Services: Niagara-area organization providing residential, respite, and community participation supports for people with developmental disabilities. Adjacent geographic peer with the same DSO Hamilton-Niagara referral catchment.
- KW Habilitation Services: Waterloo Region provider offering residential, community participation, and employment services to people with developmental disabilities. Comparable operating model under Ontario DS framework.
Direct peers
- Participation House Support Services: Ontario-wide organization operating residential, respite, and community programs for people with intellectual and physical disabilities under a comparable funding and accreditation model.
- Ongwanada: Kingston-based provider of residential, clinical, and community services for people with intellectual disabilities. Comparable person-centred philosophy and Ontario government funding profile.
- Montage Support Services: Toronto-area agency providing residential and community-based supports for individuals with developmental disabilities and complex needs. Board director Tina Chandla is a Community Services Manager there, evidencing close sector overlap.
- Community Living Toronto: Federation counterpart serving Toronto with the same mission of supporting people with intellectual and developmental disabilities through residential, community participation, and employment services. Highly comparable operating model and funder relationship.
- Community Living Dufferin: Dufferin County provider of residential and community supports for people with developmental disabilities, part of the same Community Living Ontario federation. Comparable service breadth and funding model.
Broad incumbents
- Community Living Ontario: Provincial federation that Community Living Hamilton belongs to. Comparable mission and member-driven advocacy for IDD rights across Ontario, with broader policy and network scope.
Emerging players
- Niagara Peninsula Children's Centre: Children's rehabilitation centre offering respite, inclusion, and developmental services to children with disabilities across Niagara. Comparable children's inclusion and respite services to CLH's Charlton site.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Community Living Hamilton social profiles
Digital presenceCommunity Living Hamilton financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Living Hamilton leadership team
Management profileNumber of profiles
Profiles7 records
Community Living Hamilton funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Living Hamilton M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Living Hamilton
What does Community Living Hamilton do?
Community Living Hamilton is a not-for-profit, registered charity that provides person-centred supports to more than 1,500 people with intellectual and developmental disabilities in the Hamilton, Ontario region. Its core offerings span residential supports (Supported Group Living and Supported Independent Living), Community Participation day programs, Adult and Child & Youth Respite, Employment Access and Transitional Employment services, fee-for-service community programming (In The Know & On The Go and Dragonfly Summer Adventures), Passport and SSAH fund administration, and Child Care Supports (Special Needs Resourcing) for licensed childcare centres.
Is Community Living Hamilton a public or private company?
Community Living Hamilton is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Living Hamilton founded?
Community Living Hamilton was founded in 1953. It employs 251 to 500 people.
Where is Community Living Hamilton based?
Community Living Hamilton is headquartered in Hamilton, Canada, in the North America region.
How does Community Living Hamilton make money?
Four revenue lines are on record. Government Funding is the primary driver. The others are donations, fee-for-Service Programs and passport Fund Management Fee.
Who are Community Living Hamilton's main competitors?
Regional players on record are Vita Community Living Services, Bethesda Support Services and KW Habilitation Services. Direct peers are Participation House Support Services, Ongwanada, Montage Support Services, Community Living Toronto and Community Living Dufferin. Community Living Ontario is listed as a broad incumbent. Niagara Peninsula Children's Centre is listed as an emerging player.
Does Community Living Hamilton have an API?
No public API is recorded for Community Living Hamilton.
What industry is Community Living Hamilton in?
Community Living Hamilton's product category is Disability Support Services. Its primary akta.pro industry code is HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult), with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 624120 and its SIC code is 8300.