Randolph Telephone Telecommunications

What Randolph Telephone Telecommunications does

Randolph Communications RTMC, doing business as Randolph Telephone Telecommunications, is a member-owned telecommunications cooperative founded in 1954 and headquartered in Asheboro, North Carolina. The company delivers fiber-to-the-premises internet with symmetrical speeds up to 1 Gig x 1 Gig to residential and business customers in rural Randolph County, operating physical offices in Asheboro and Liberty for in-person service, bill payment, and free professional installation. Its service portfolio includes residential internet, voice, wireless, home security, and computer services, complemented by a business suite of dedicated internet, Hosted VoIP, Notify Plus voice notifications, business networking, and camera systems.

The company monetizes through recurring monthly subscriptions across both customer segments, with no publicly disclosed pricing and quotes handled on direct request. Distribution is hybrid: walk-in offices, phone-based sales and technical support, online self-service portals (Smarthub, user portal, myrandolphfiber.net availability lookup), and organic social channels (Facebook, X, Instagram). The MyHome Wifi add-on, built on the CommandIQ mobile app, extends the core fiber product into managed in-home Wi-Fi with remote monitoring and parental controls.

The company holds the NTCA–The Rural Broadband Association Smart Rural Community Gig-Certified designation, a national recognition for rural fiber deployment, and visibly participates in NTCA's universal service infrastructure advocacy. All operations are domestic and confined to a single county in North Carolina, with no disclosed subsidiaries, parent company, private equity backing, or M&A activity. Headcount is reported in the 11-50 range, consistent with a lean rural cooperative operating model.

Name

Randolph Telephone Telecommunications

Legal name

Randolph Communications RTMC

Website

https://rtti.net

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

Randolph Communications RTMC is a member-owned rural telephone cooperative founded in 1954 in Asheboro, North Carolina, delivering fiber internet, voice, hosted VoIP, and managed Wi-Fi services to residential and small business customers in Randolph County.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Fiber internet services
• Residential broadband
• Business telecom
• Hosted VoIP
• Home security services

Headquarters

HQ city

Asheboro

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Services: Monthly subscription services for residential customers including internet, voice, wireless, home security, and computer services. Revenue generated through recurring monthly billing.
2. Business Services: Subscription-based business internet, voice, hosted VoIP, networking, and camera systems for commercial customers. Recurring monthly revenue model targeting business customers.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Randolph Communications RTMC is a member-owned telephone cooperative that sells fiber-based broadband internet (up to 1 Gig x 1 Gig symmetrical), residential voice and wireless service, home security, computer support, and MyHome Wifi managed networking to households in rural North Carolina. For business customers it provides dedicated fiber internet, Hosted VoIP, Notify Plus voice notifications, managed networking, and commercial camera systems, all delivered over its own fiber-to-the-premises infrastructure with recurring monthly billing.

Product overview

Randolph Communications RTMC is a telecommunications cooperative offering a unified suite of broadband and communication services for both residential and business customers. The portfolio centers on fiber internet connectivity (residential and business tiers offering up to 1 Gig speeds) as the core product, complemented by voice services, wireless connectivity, home security, and computer services for residential users. Business offerings include Hosted VoIP, Notify Plus notification services, professional networking, and camera systems. MyHome Wifi provides an add-on managed Wi-Fi layer with a mobile app for network control. The service is delivered through fiber infrastructure across multiple locations in North Carolina.

Differentiator

Problem solved

Functional benefit

Brands

• MyHome Wifi: Personalized home Wi-Fi network management service featuring CommandIQ app integration for network control and monitoring.

Products and services

• Residential Fiber Internet
• MyHome Wifi Managed in-home Wi-Fi service for residential subscribers that pairs Randolph fiber internet with the CommandIQ mobile application for network control, monitoring, and personalized support.
• Residential Voice Standard residential telephone/voice service delivered as a monthly subscription to household subscribers in the service territory.
• Wireless Wireless connectivity service for residential customers, provided alongside fiber internet and voice in the residential portfolio.
• Home Security Home security monitoring and protection service for residential customers, delivered as a subscription to households in the service territory.
• Computer Services Technical support and computer services for residential customers, including troubleshooting and assistance with home computing needs.
• Business Internet High-speed fiber internet service designed for business customers in rural North Carolina, delivered as a recurring monthly commercial subscription.
• Hosted VoIP Cloud-based Voice over IP telephone service with hosted PBX functionality for business customers, replacing on-premises phone systems with a managed monthly subscription.
• Notify Plus Automated voice notification service for businesses that integrates with the Hosted VoIP platform to deliver alerts, mass notifications, and operational communications.
• Business Networking Professional networking solutions and infrastructure for business customers, including design and deployment of local area networks and managed connectivity.
• Business Camera Systems Video surveillance and security camera systems designed for business properties, delivered as a managed commercial offering alongside networking and internet services.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• NTCA–The Rural Broadband AssociationcoreStrategic or Co-development PartnerIndustry association for rural broadband providers. Randolph Communications participates in NTCA advocacy initiatives including universal service infrastructure matters, and has achieved Smart Rural Community Gig-Certified status through NTCA recognition program.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• AT&T: Largest US telecom incumbent with significant North Carolina fiber coverage and legacy copper. Broad incumbent offering residential broadband, voice, and wireless in overlapping geographies.
• Frontier Communications: Major national ILEC expanding fiber across its footprint including parts of North Carolina. Broad incumbent fiber competitor offering similar residential and SMB services at greater scale.
• Brightspeed: Large regional ILEC operating across 20 states including North Carolina, aggressively upgrading copper to fiber. Broader incumbent fiber competitor to Randolph's territory with overlapping residential and SMB offerings.
• Spectrum (Charter Communications): Major US cable broadband operator with substantial North Carolina footprint offering internet, voice, and video. Broad incumbent competitor for residential broadband subscribers.

Direct peers

• Lumos (formerly NorthState Communications): North Carolina-headquartered fiber provider serving residential and business customers with gigabit internet, voice, and hosted services. Directly comparable as a fellow NC-based fiber operator overlapping Randolph's geography and product mix.
• RiverStreet Networks: Rural telephone cooperative operating fiber networks across North Carolina, Virginia, and South Carolina with residential broadband, voice, and business services. Closely comparable cooperative fiber model in adjacent NC markets.
• Yadkin Valley Telecom: North Carolina telephone cooperative offering broadband, voice, and business services in Yadkin County. Comparable small cooperative fiber operator serving a neighboring NC rural territory.
• Surry Communications: Small NC cooperative providing fiber internet, telephone, and security services to rural Surry County. Comparable rural cooperative with similar product portfolio and small-employee footprint.
• Star Communications: North Carolina rural cooperative offering fiber internet, voice, wireless, and security to residential and SMB customers. Operates with the same cooperative fiber-to-the-premises model in nearby NC counties.

Emerging players

• Starlink (SpaceX): Satellite broadband service from SpaceX targeting unserved and rural US households with growing capacity. Emerging non-terrestrial alternative competing for the same rural customer base Randolph serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/RTMC1954
• Facebookfacebook.com/rtmc1954
• Instagraminstagram.com/randolphcommunications

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Randolph Telephone Telecommunications