Coastway Vet Group

What Coastway Vet Group does

Coastway Vet Group, legally Coastway (Hove) Limited (England company no. 03773517), operates a regional veterinary practice network in East and West Sussex under the VetPartners corporate parent. The group consists of one 24-hour hospital in Brighton and five branch clinics in Lewes, Portslade, Shoreham, Telscombe and Woodingdean. It serves two primary customer groups: pet owners seeking primary and preventative care for dogs, cats and small companion animals, and owners of exotic pets (rabbits, birds, reptiles) requiring specialist handling. A secondary B2B stream comes from other regional practices referring complex cases into Coastway's referral services.

The clinical offering combines general practice (vaccinations, neutering, dentistry, diagnostics, nurse clinics) with a referral-led specialty suite at the Brighton hospital: CT imaging interpreted by VetCT specialists, orthopaedics (TPLO, TTA, fracture repair), ophthalmology, soft tissue surgery, laparoscopic surgery, exotic pet medicine, acupuncture and physiotherapy. The technology base includes a modern CT scanner, radiography, ultrasound, endoscopy, laparoscopic surgical equipment, three operating theatres, an in-house laboratory and dedicated hospitalisation wards for dogs, cats and exotics. Accreditations include the RCVS Practice Standards Scheme, Rabbit Welfare Association gold-standard status and International Cat Care silver Cat Friendly Clinic status at Shoreham.

Revenue is generated through pay-as-you-go professional services (consultations, procedures, prescriptions, medication delivery within 3 miles of branches) and a recurring Pet Health Plan subscription (£13–£30.50/month depending on pet size and species) that bundles vaccinations, parasite control, health checks and discounts. Referral cases are billed to referring practices or owners. Distribution is via the physical branch and hospital network, the coastwayvets.co.uk website (appointments, prescriptions, registrations) and organic social channels on Instagram and Facebook. No revenue figures, headcount or funding rounds are disclosed in available sources.

Name

Coastway Vet Group

Legal name

Coastway (Hove) Limited

Website

https://coastwayvets.co.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Coastway Vet Group operates a 24-hour veterinary hospital in Brighton and five branch clinics across East and West Sussex, providing primary and specialist referral care for small and exotic pets, and is owned by VetPartners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA), Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Small animal veterinary care
• Veterinary referral services
• Exotic pet medicine
• Preventative pet healthcare
• 24-hour emergency veterinary

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Consultations and Procedures: Core revenue from consultations, examinations, surgical procedures, diagnostic tests, and treatments for small and exotic pets. Fees include initial consultation fees, visit fees, and surcharges based on services provided, species, time, and complexity.
2. Pet Health Plans (Subscription): Monthly subscription plans for preventative healthcare including vaccinations, flea/tick/worm treatments, health checks, and discounts on other services. Dog plans range from £21.00 to £30.50/month depending on size; rabbit plan is £13.00/month.
3. Prescription Medications: Sale of prescription medications and repeat prescriptions. Written prescriptions are priced at £20 per script and £11.60 per additional item. Medication delivery service available for £5 within 3 miles of branches.
4. Referral Services: Specialist referral services including CT scans, orthopaedic surgery, soft tissue surgery, ophthalmology, exotic pet care, laparoscopic surgery, acupuncture, and physiotherapy. These are billed to referring practices or pet owners.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Coastway Vet Group operates a 24-hour veterinary hospital in Brighton and five branch clinics across East and West Sussex, delivering first opinion and specialist referral veterinary care for small animals (dogs, cats, rabbits) and exotic pets. Core services include consultations, vaccinations, neutering, microchipping, dental care, diagnostics, surgery, hospitalisation, and a subscription Pet Health Plan for preventative care. Specialist referral offerings include CT imaging, orthopaedics, soft tissue surgery, ophthalmology, laparoscopic surgery, exotic pet medicine, acupuncture and physiotherapy.

Product overview

Coastway Vet Group is a veterinary practice network consisting of one 24-hour hospital (Brighton) and five branch locations (Lewes, Portslade, Shoreham, Telscombe, Woodingdean) offering general practice veterinary services alongside specialist referral services. The core offering includes essential services (vaccinations, neutering, microchipping, dental care, diagnostics, laser therapy, nurse clinics) provided at all locations, with advanced referral services (CT scans, orthopaedics, soft tissue surgery, laparoscopic surgery, ophthalmology, acupuncture, physiotherapy, exotic pets) concentrated at the Brighton hospital and select branches. The group also operates a Pet Health Plan subscription service for preventative care and a repeat prescription service with delivery options.

Differentiator

Problem solved

Functional benefit

Products and services

• Brighton Veterinary Hospital 24-hour veterinary hospital in Brighton providing emergency services, referral care and exotic pet services with separate wards for cats, dogs and exotics, an onsite laboratory, CT scanner and parking facilities including disabled parking.
• Branch Veterinary Clinics Branch veterinary clinics in Lewes, Portslade, Shoreham, Telscombe and Woodingdean providing routine consultations, vaccinations, parasite control, diagnostics, surgery and nurse clinics, with out-of-hours support routed to the Brighton hospital. Shoreham branch additionally holds silver-level International Cat Care Cat Friendly Clinic status with separate cat waiting areas.
• General Veterinary Services Essential veterinary services including vaccinations, neutering, microchipping, flea/tick/worm treatment, dental care, diagnostic imaging (X-ray, ultrasound, endoscopy), laser therapy, nurse clinics and end-of-life care provided across the hospital and branch network.
• CT Scan Referrals Diagnostic CT imaging service at the Brighton hospital using a modern scanner with VetCT image interpretation. Service includes pre-operative blood test, sedation or anaesthesia, contrast, intravenous fluids and image analysis, with priority interpretation turnaround as quick as 4 or 24 hours for an additional fee.
• Orthopaedic Referral Services Surgical orthopaedic referral service covering arthrodesis, cruciate disease treatment (TPLO, TTA, lateral suture system), patellar luxation, hip luxation and fracture repairs, delivered by RCVS Advanced Practitioner Christos Papadopoulos.
• Soft Tissue Surgery Referrals Soft tissue surgical referral service covering BOAS, TECA-LBO, urethrostomy, tumour removal with reconstruction and wound management, delivered by RCVS Advanced Practitioner Matthew Allitt.
• Ophthalmology Referrals Ophthalmology referral service including slit lamp biomicroscopy, indirect and direct ophthalmoscopy, tonometry, gonioscopy, streak retinoscopy and microsurgery facilities, provided by visiting RCVS Advanced Practitioner Kim Jorgensen.
• Laparoscopic Surgery Referrals Minimally invasive keyhole surgery referrals including laparoscopic spay (ovariectomy), retained testicle removal, liver biopsies and prophylactic gastropexy, with patients typically returning to normal exercise within 5 days compared with 10–14 days for traditional surgery.
• Exotic Pet Services Specialist exotic pet veterinary care from the Brighton hospital with dedicated exotics vets, separate quiet wards away from cats and dogs, vivariums for reptile inpatients, appropriate temperature-controlled environments, wildlife rehabilitation (including seagulls, foxes, badgers, hedgehogs and peregrine falcons) and Rabbit Welfare Association and Fund (RWAF) gold-standard rabbit care status.
• Acupuncture Referrals Acupuncture service at the Woodingdean branch using fine needles to stimulate natural pain-relieving substances, addressing chronic pain, osteoarthritis and senior pet support, delivered by IVAS-certified veterinary surgeon Emma Styles.
• Physiotherapy Referrals Veterinary physiotherapy referral service at the Woodingdean branch covering post-operative rehabilitation, geriatrics, neurological conditions and performance dog maintenance, delivered by Eden, who also treats horses across Sussex and Surrey.
• Pet Health Plan Monthly preventative healthcare subscription plans for dogs (£21.00–£30.50/month by size band), cats and rabbits (£13.00/month), including annual vaccination, health check, flea/tick/worm treatments, nurse clinics, wellness blood screen, urine test, microchipping (£10) and discounts on neutering, dental and food purchases.
• Repeat Prescriptions Repeat prescription service for ongoing medications requiring 2–3 working days to process, including written prescriptions priced at £20 per script and £11.60 per additional item, urgent same-day prescriptions priced at £28.00, and optional medication delivery within 3 miles of branches for £5.00.

Quantifiable outcome

• Faster recovery times with laparoscopic surgery - pets typically return to normal exercise within 5 days compared to 10-14 days for traditional surgery
• +1 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• VetPartnerscoreOthersCoastway Vet Group is owned by and operates as part of the VetPartners family of veterinary practices. VetPartners is a respected network of vets and vet nurses from around the UK. Coastway operates under VetPartners' practice standards, sustainability strategy, and branded communications including the Pet Health Plan programme.
• VetCTcoreTechnology or IntegrationDiagnostic imaging specialists providing interpretation of CT scan images for accurate and comprehensive reports. VetCT provides both standard and priority interpretations with turnaround times as quick as 4 hours or 24 hours for an additional fee.
• Chestnut Lodge Pet Crematorium and Pet Cemetery ServicesminorStrategic or Co-development PartnerPartner crematorium service providing compassionate cremation services and memorials for pets during end-of-life care.
• Compassion UnderstoodminorStrategic or Co-development PartnerBereavement support service providing assistance for pet owners before, during and after a pet's passing, helping owners reach decisions and cope with loss.
• Highdown AgilityminorStrategic or Co-development PartnerDog agility club for which Eden, the veterinary physiotherapist, serves as referral physiotherapist.
• Plumpton CollegeminorStrategic or Co-development PartnerCollege where Eden, the veterinary physiotherapist, lectures on veterinary physiotherapy and serves as on-site physiotherapist.
• Sompting Wildlife RescueminorStrategic or Co-development PartnerWildlife rescue organisation run by Coastway's senior veterinary nurse Gayle Foggon. Coastway works with this organisation to treat, rehabilitate and release injured wildlife including seagulls, foxes, badgers, hedgehogs and peregrine falcons.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Medivet: Large UK veterinary group with a high-street branch model and 24-hour hospitals offering general practice and referral services. Overlaps directly with Coastway's primary care plus emergency/referral positioning.
• IVC Evidensia: One of the largest UK and European veterinary groups operating hundreds of practices and referral centres. Comparable to Coastway as a primary care plus referral operator; competes for both clients and acquisition targets in the South East.
• Linnaeus Veterinary Group: UK-wide network of referral and primary care veterinary practices owned by Mars Veterinary Health. Comparable to Coastway through referral hospital services and multi-site coverage, though at significantly larger national scale.

Direct peers

• Downland Veterinary Group: UK regional veterinary group in East Sussex with multiple branches offering general practice and referral services. Direct competitor operating in the same Sussex geography with a similar multi-branch, multi-service model.

Peers

• Vets4Pets:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CoastwayVets
• Instagraminstagram.com/coastwayvets
• Xx.com/coastwayvets
• LinkedInlinkedin.com/company/coastway-veterinary-group

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coastway Vet Group