Jacques

What Jacques does

Jacques (ジャック) is a privately held French patisserie founded in 1995 in Fukuoka, Japan, by chef-pâtissier Yoshinari Otsuka after training under Gérard Bonneval at the original Jacques in Alsace, France. The company operates two physical boutiques in Fukuoka's Chuo-ku (Ohori store opened 2010 and Daimyo store, currently branded Sophie a Dimanche, reopened 2017), supported by a dedicated online shop (jacques-fukuoka-online.com) that ships nationwide via Yamato Transport cool shipping. The product line centers on traditional French-Alsatian pastry: whole cakes/entremets (¥4,560–¥7,400), individual petit gâteaux, choux and éclairs made with 100% butter choux dough, macarons, viennoiseries, semi-dry and dry cookies, house-made water-free confiture, and a curated gifting line including the OJU tiered gift box and Coffret 5-cookie sets.

The underlying production technology is rooted in handcraft and traditional French methodology rather than automation. Proprietary technical features include the water-free confiture technique (sugar-first osmotic extraction in copper pots), an almond-powder double-baked tart base, and hand-glued gift packaging. Jacques is the only Relais Desserts-affiliated patisserie in Kyushu/West Japan (since 2005), an association whose membership includes globally recognized names such as Pierre Hermé and Jean-Paul Hévin.

Revenue is generated through one-time retail transactions at the two stores, advance whole-cake reservations (phone or in-store, ~1 month lead time), nationwide online gift and pastry shipments, and corporate bulk-gifting orders handled primarily at Ohori. The primary customer segment is individual Japanese consumers purchasing for personal enjoyment and celebration/ceremony gifting, with a secondary segment for corporate gifting. Marketing relies on word-of-mouth, an official Instagram account (@jacques.fukuoka), and the corporate website, with no third-party distribution, wholesale, or franchise channels.

Name

Jacques

Legal name

ジャック

Website

https://jacques-fukuoka.jp

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Jacques is a privately held French patisserie in Fukuoka, Japan, founded in 1995 by chef Yoshinari Otsuka, operating two boutiques and an online shop selling traditional Alsatian-style cakes, pastries, confiture, and gift boxes to individual consumers and corporate gifting customers.

Ownership category

akta.pro rank

Product category

French Patisserie / Specialty Bakery

NAICS

Baked Goods Retailers (445291), Retail Bakeries (311811), Chocolate and Confectionery Manufacturing (31135)

SIC

Bakery Products (2050), Sugar & Confectionery Products (2060)

akta.pro primary industry

Cake Shops & Custom Celebration Cakes (THAFAFAC)

akta.pro secondary industries

Patisseries & Viennoiserie (French-Style) (THAFAFAB), Patisseries & Dessert Boutiques (CRAHAGAB)

Keywords

• French patisserie
• Alsatian pastries
• Whole celebration cakes
• Gift confections
• House-made confiture

Headquarters

HQ city

Fukuoka

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Retail Pastry Sales: In-store sales of individual pastries, cakes, cookies, and baked goods at two physical boutique locations. Products include entremets (whole cakes), petits gâteaux (cut cakes), choux and éclairs, macarons, viennoiseries, traditional Alsatian cakes, and dry/wet cookies.
2. Whole Cake Reservations: Advance reservations for whole cakes (antremets) via phone or in-store, with pickup at either the Ohori or Daimyo location. Reservations accepted approximately 1 month to the day before desired pickup.
3. Gift Products: Specialty gift products including the OJU gift box, small gifts (Le Petit Cadeau), petit gift sachets, coffrets (5-cookie sets), and confiture. These items are designed for gift-giving occasions including celebrations, weddings, and holidays.
4. Online Shop Sales: E-commerce sales through the dedicated online store (jacques-fukuoka-online.com) for customers who cannot visit physical stores, including nationwide delivery via Yamato Transport cool shipping.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Jacques is a French patisserie (pastry shop) in Fukuoka, Japan that manufactures and sells traditional French-Alsatian pastries, whole celebration cakes (entremets), individual cakes (petits gâteaux), choux and éclairs, macarons, viennoiseries, dry and semi-dry baked cookies, and house-made confitures. The company operates two retail boutiques in Fukuoka (Ohori and Daimyo) plus an online shop for nationwide delivery, with phone/in-store reservations for whole cakes and an extensive gift packaging line (including the OJU gift box) for ceremonial and corporate gifting.

Product overview

Jacques is a French pastry shop (patisserie) in Fukuoka, Japan, founded by master pâtissier Yoshinari Otsuka. The company operates two physical retail boutiques (Ohori and Daimyo) and an online shop, offering a unified portfolio of French cakes and sweets organized into product categories: whole cakes (Anthorème/Entremets) and individual cakes (Petit Gâteau), signature mousse cakes (Tranche Jacques), traditional Alsace pastries, choux and éclairs, semi-dry baked goods (Demi-Sec including madeleines and financiers), dry cookies (Four Sec), macarons, viennoiseries, cakes-for-tea (Gâteaux avec Thé), and house-made jams (Confitures). The product line is complemented by a gift category featuring boxed gift sets, seasonal gift selections, and bridal celebratory cakes, plus an online e-commerce store for nationwide delivery.

Differentiator

Problem solved

Functional benefit

Brands

• OJU (お重): Gift box collection inspired by Japanese 'ojaku' (お重) traditional food containers, featuring stacked boxes for easy portability and stylish presentation.

Quantifiable outcome

• Relais Desserts membership achieved in 2005 - the only member in Kyushu/West Japan at that time, with only about 4 Japanese members total
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Pâtisserie Sadaharu AOKI Paris: French-Japanese luxury pâtissier with multiple retail locations in Japan. Comparable in product range (French cakes, macarons, chocolates, viennoiseries) and premium positioning; differs in larger scale and broader geographic footprint.
• Jean-Paul Hévin: French chocolatier-pâtissier with boutiques in Japan. Relais Desserts member alongside Jacques; comparable in premium positioning, French-Alsatian-inspired technique, and chocolate/confectionery gift SKUs.
• Maison Landemaine: French artisanal bakery-pâtisserie with boutique retail format. Comparable as a French-trained, premium-positioned patisserie selling breads, viennoiseries, and individual French pastries in-store.
• Dalloyau: Historic French luxury pâtisserie known for celebration cakes and macarons. Comparable in custom whole-cake reservations, premium gifting assortments, and heritage-driven branding; brings a broader international footprint.
• Henri Charpentier: Established French-Japanese pâtisserie brand with multiple domestic stores and nationwide distribution. Comparable as a French-trained, premium-tier pastry operator in Japan with broad cake, confection, and gifting range.
• Pâtisserie Sébastien Doussau: French pâtissier operating boutiques in Japan. Comparable as a French-trained, single-chef-led luxury patisserie offering French cakes, viennoiseries, and seasonal/confection gift SKUs.
• Pierre Hermé Paris: Internationally renowned French pâtissier with boutiques in Japan. Shares elite-credential positioning (Relais Desserts member), premium French pastry assortment, and gifting/celebration occasion focus; operates at larger scale.
• La Maison du Chocolat: French luxury chocolatier with Japan boutiques. Comparable in premium gifting positioning, French confectionery craftsmanship, and celebration-occasion SKUs (boxed chocolates, macarons).
• Pâtisserie FRANÇOIS: French-Japanese luxury pâtisserie with Tokyo locations. Closely comparable in offering whole celebration cakes, individual French gâteaux, and gift assortments to affluent consumers.
• Maison Kayser: French bakery-pâtisserie chain with extensive Japan footprint. Comparable in French bread, viennoiserie, and pastry assortment; positioned slightly more everyday than Jacques's luxury tier.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/jacques.fukuoka
• Facebookfacebook.com/jacquesfk

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jacques