Triplan

What Triplan does

Triplan Oy is a Finnish private software company founded in 1991 and headquartered in Hämeenlinna, Finland, that develops and maintains case management, document management, and electronic archive management solutions exclusively for the public sector. Its product platform is built around the National Archives of Finland's SÄHKE2 metadata model and includes a core trio of Tweb (case and document management), WebArkki (information management plan / governance system), and Triplan Arkisto (centralized electronic archive), supplemented by modules for structured document creation (Valmu), reporting (Okra), elected officials registers (WebLumu, Silmu), digital meeting management (Triplan Portaali), and archive search (Sarka). All products are delivered through role-based, task-oriented interfaces with open SOAP/REST interfaces for third-party integration, and are certified under ISO 9001 (quality), ISO 27001 (information security), and ISO 14001 (environmental management).

The company serves approximately 250 organizations in Finland, including municipalities, cities, government agencies and ministries, healthcare districts, universities and universities of applied sciences, municipal federations, and church congregations. Revenue is generated through a product-based licensing model (described as subscription/recurring) combined with bundled maintenance, implementation, and training services, as well as optional data center and SaaS hosting delivered from Triplan's own facilities. Distribution is entirely direct, with no channel partners, and customer support is offered in both Finnish and Swedish, supported by regional offices in Hämeenlinna, Helsinki, and Pietarsaari. The company is privately held by five shareholders, four of whom actively work in the business, giving it a family-entrepreneurial operating profile with reported long-term employee retention.

Name

Triplan

Legal name

Triplan Oy

Website

https://triplan.fi

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Triplan Oy is a Finnish private software company that develops SÄHKE2-compliant case, document, and archive management solutions for approximately 250 Finnish public sector organizations, including municipalities, healthcare districts, universities, and government agencies.

Ownership category

akta.pro rank

Headquarters

HQ city

Hämeenlinna

HQ country

Finland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Solutions: Triplan provides product-based software solutions for case, document, and archive management. The product-based approach brings cost savings and enables faster implementation of solutions.
2. Maintenance Services: Maintenance services are included in solution deliveries, including rights to use new versions. The company applies established processes for maintenance services in accordance with quality and information security management systems.
3. Implementation and Training Services: Delivery projects include comprehensive training, and teams are always assembled based on project requirements. Training services are offered during implementations and for new or refresher users.
4. Data Center Services: Server space from Triplan's data centers for application and service use, available via internet. Services for both basic and elevated security levels. SaaS solutions also available.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Triplan develops, sells, and maintains a product-based software platform for electronic case management, document management, and archive management tailored to Finnish public administration. Core products Tweb, WebArkki, and Triplan Arkisto are SÄHKE2-certified and bundled with implementation, training, and ongoing maintenance services. Supplementary modules cover meeting management, structured document authoring, reporting, elected officials registers, archive search, and electronic services via open SOAP/REST interfaces.

Product overview

Triplan offers a product-based platform for case, document, and archive management specifically designed for Finnish public administration. The core platform consists of Tweb (case and document management), WebArkki (information governance), and Triplan Arkisto (electronic archiving) - all compliant with the National Archives of Finland's SÄHKE2 metadata model. Around this core, Triplan has built supplementary modules including Valmu (structured document creation), Okra (reporting), WebLumu/Silmu (elected officials management), Triplan Portaali (meeting management), and Sarka (archive search). Additional offerings include electronic services, WS/REST interfaces for integrations, O365 solutions, and specialized products like Apila, Iiris, Julkaisu, and KuntaToimisto. The product-based model enables cost savings and rapid deployment.

Differentiator

Problem solved

Functional benefit

Brands

• Tweb: Case and document management system compliant with SÄHKE2 metadata model recommendations from the National Archives of Finland.
• WebArkki
• Triplan Arkisto
• Triplan Portaali
• Okra
• Valmu
• WebLumu
• Silmu
• Apila
• Sarka

Products and services

• Tweb Case and document management system for managing official registers, documents, contracts, and special documents. Includes sending and receiving assignments, alarm functions, and substitute capabilities. Compliant with the National Archives of Finland SÄHKE2 metadata model recommendation and targeted at Finnish public administration.
• WebArkki Information management system for maintaining Information Management Plans (TOS) and for controlling the case and document management system as well as third-party systems. Compliant with the SÄHKE2 metadata model.
• Triplan Arkisto Electronic centralized preservation system that enables organizations to archive materials. Open interfaces allow operational systems to archive content and perform read operations, supporting long-term storage and transfer to permanent storage systems. SÄHKE2-certified.
• Valmu Application for creating structured documents with customizable form templates that support customer organization processes, with logic functions where user selections control system behavior without customer-specific customization needs.
• Okra Browser-based reporting tool providing comprehensive reporting capabilities on Tweb case and document management or Triplan Arkisto materials, with ready-made report templates and customizable report templates.
• WebLumu Elected officials register with functionality for comprehensive management of elected officials, bodies, leading officials, and interests / disclosure information.
• Silmu Elected official notification system for digitizing the process of collecting elected official information.
• Triplan Portaali Meeting management portal providing tools for both elected officials and meeting secretaries for smooth meeting execution. Applets include voting, notes, discussion areas, and speech management.
• Sarka Archive search system for searching and browsing archived materials within Triplan's archive infrastructure.
• Apila Product for case and document management with special document handling capabilities, part of Triplan's broader product portfolio.
• Julkaisu Publication system for publishing elected official information on the internet as browsable content.
• Iiris Product in the Triplan portfolio for information management.
• Sähköinen asiointi ja lomakepalvelut Electronic services enabling case handling within the organization or via the internet. Implemented using e-forms where desired mandatory or formatted content can be controlled.
• KuntaToimisto Municipal office solution for local government document and case management.
• Implementation, Training, and Maintenance Services Professional services covering delivery projects, comprehensive user training during implementation, refresher training, and ongoing maintenance. Maintenance services include rights to use new versions and are run under certified quality and information security management systems.
• Data Center and SaaS Hosting Services Server space from Triplan's data centers for application and service use, available via internet at both basic and elevated security levels, with SaaS solutions also available as part of the portfolio.

Quantifiable outcome

• 250 organizations served across Finland including municipalities, cities, healthcare districts, educational institutions, and government agencies
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• Visma SigncoreTechnology or IntegrationIntegration partnership for electronic signature services. Tweb communicates with Visma Sign signing service via interfaces. When Visma service interface keys change, they must also be updated in Tweb integration settings.
• Suomi.ficoreTechnology or IntegrationIntegration with Suomi.fi portal for strong authentication in electronic signature solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CGI Group: Global IT consulting and systems integration firm with strong Nordic and public sector presence. Provides enterprise content management and government digital services that compete with Triplan at larger municipalities and agencies.
• OpenText: Global enterprise content management leader offering document, archive, and case management solutions. Competes with Triplan at larger enterprises and government agencies though lacks Triplan's Finnish SÄHKE2-specific localization.
• Visma: Large Nordic software company with broad portfolio across public sector, HR, accounting, and document management. Already a Triplan integration partner via Visma Sign, with broader case and document capabilities for the same Finnish public sector customer base.
• TietoEVRY (Tietoevry): Large Nordic IT services and software company with extensive Finnish public sector contracts. Offers broad portfolio including case and document management capabilities as part of a wider government technology stack, overlapping with Triplan's niche.

Direct peers

• Innofactor: Finnish software company focused on digital transformation and Microsoft-based solutions for Nordic organizations, particularly public sector. Closely comparable in serving Finnish municipalities with case management and document solutions.
• DocuWare: Cloud-based document management and workflow automation platform serving mid-market and public sector organizations globally. Provides comparable case and document management capabilities that compete with Triplan's product-based approach.
• M-Files: Finnish-founded intelligent information management platform providing document and content management for organizations across multiple industries, including public sector. Directly competes with Triplan in document and case management, with broader enterprise footprint.
• Lemonsoft: Finnish cloud ERP and business software provider serving SMEs and public sector organizations in Finland. Offers complementary document and workflow management capabilities that overlap with parts of Triplan's portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/TriplanOy
• Facebookfacebook.com/TriplanOy
• LinkedInlinkedin.com/company/triplan-oy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Triplan