Krisesenteret for Molde og omegn

What Krisesenteret for Molde og omegn does

Krisesenteret for Molde og omegn IKS is a publicly funded inter-municipal crisis center headquartered at Fridtjof Nansens gate 5 in Molde, Norway. Established in 1983 after operating as a crisis phone line since 1981 and restructured into an Interkommunalt selskap (IKS) in 2006, the organization provides shelter, counseling, guidance, legal advice, and follow-up services to victims of violence in close relationships across seven owner municipalities in Møre og Romsdal county: Aukra, Gjemnes, Hustadvika, Molde, Rauma, Sunndal, and Vestnes. The center employs 17 staff across 15.56 FTEs and operates 24/7 with 9 residential rooms featuring separate living units for women and men, including two specialized units for users with substance abuse or psychiatric challenges. All services are provided free of charge without referral requirements, in compliance with Norway's Krisesenterloven (Crisis Center Act).

The organization's service portfolio is delivered through a hybrid of physical presence, a 24/7 telephone hotline, secure digital document exchange via eDialog (authenticated through ID-porten with BankID/MinID), and structured partnerships with police, NAV, family counseling offices, general practitioners, schools (6th and 9th grade educational programs), Barneombudet, Stine Sofies Stiftelse, and the Civil Court Administration for legal aid funding. The technology stack is modest: a CMS-based website with Google Translate integration and Facebook channel, plus the eDialog secure post portal — no proprietary AI/ML systems are deployed. Revenue is derived entirely from contributions of the seven owner municipalities plus annual variable grants from Sivilrettsforvaltningen for legal advice services; no commercial revenue, fees, or third-party payer model exists. The center's growth posture is mature-flat, focused on operational modernization (digital channels, updated action plans) rather than expansion beyond its established catchment.

Name

Krisesenteret for Molde og omegn

Legal name

Krisesenteret for Molde og omegn IKS

Website

https://krisesenteretmolde.no

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Krisesenteret for Molde og omegn IKS is a Norwegian publicly funded inter-municipal crisis center that provides 24/7 shelter, counseling, legal advice, and school-based violence prevention programs to victims of domestic violence across seven municipalities in Møre og Romsdal county.

Ownership category

akta.pro rank

Product category

Domestic Violence Support Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Domestic violence services
• Crisis shelter services
• Victim support services
• Family counseling services
• Social welfare services

Headquarters

HQ city

Molde

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Municipal Funding (IKS): As an Interkommunalt selskap (IKS - Intermunicipal Company), the crisis center is funded through contributions from its seven owner municipalities: Aukra, Gjemnes, Hustadvika, Molde, Rauma, Sunndal, and Vestnes. Services are provided free of charge to users.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Krisesenteret for Molde og omegn operates a publicly funded inter-municipal crisis center providing free, 24/7 shelter, counseling, guidance, and follow-up services to victims of domestic violence and abuse in close relationships. The center serves residents across seven municipalities in Møre og Romsdal county, Norway, with a universally designed facility offering separate living units for women and men.

Product overview

Krisesenteret for Molde og omegn operates as a unified crisis center offering a comprehensive suite of services for victims of violence in close relationships. The organization provides a 24/7 crisis hotline as the primary access point, complemented by counseling and guidance services, and protective housing accommodation with separate units for women and men. Additional services include follow-up support during reestablishment, specialized assistance for individuals with substance abuse or psychiatric challenges, legal advice, and educational programs for schools. The center also maintains a digital resources portal and secure electronic communication capabilities via eDialog. All services are free of charge and require no referral.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Crisis Hotline Round-the-clock telephone crisis line (71 25 66 66) available 24 hours a day, 7 days a week, providing immediate support and guidance to those experiencing violence in close relationships.
• Conversations and Guidance Counseling and guidance sessions for individuals who do not need housing but require someone to talk to about their situation and explore available options. Can be conducted in person or by phone.
• Protection/Housing Services Safe, short-term accommodation for victims of violence or threats in close relationships. Two residential units are designated for persons with substance abuse, psychiatric, or functional impairment challenges.
• Follow-up in Reestablishment Phase Assistance with conversations and guidance during the reestablishment phase after moving out of the crisis center.
• Specialized Services for Substance Abuse, Psychiatry, and Functional Impairments Tailored support for violence victims with additional challenges related to substance abuse, psychiatric issues, or functional impairments, delivered in close cooperation with relevant support services.
• Legal Advice Legal guidance services funded through annual applications to the Civil Administration (Sivilrettsforvaltningen) and delivered via collaboration with multiple law firms to provide comprehensive legal support for users.
• Education and Information Program Teaching program developed for 6th and 9th grade students in schools across the seven municipalities, aiming to prevent, uncover, and limit violence in close relationships while providing children with knowledge and action competence.
• Secure Digital Post (eDialog) Electronic document submission system allowing users to securely send confidential documents to the organization, protected by ID-Porten authentication.

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and supporting.

• Family Counseling Offices (Familievernkontor)coreStrategic or Co-development PartnerCollaboration with family counseling offices as part of the holistic support network for violence victims. These government counseling services provide additional family therapy and support services.
• Police (Politi)coreStrategic or Co-development PartnerCollaboration with police authorities to provide comprehensive support for victims of domestic violence, including coordinated response and referral procedures.
• NAV (Norwegian Labour and Welfare Administration)coreStrategic or Co-development PartnerCollaboration with NAV for providing social welfare support and economic assistance coordination for crisis center users during and after their shelter period.
• General Practitioners (Fastlege)supportingStrategic or Co-development PartnerCollaboration with local doctors for healthcare coordination and referral of violence victims who may need medical attention or ongoing health support.
• Municipal Schools (Grunnskoler)coreStrategic or Co-development PartnerEducational partnership with primary and lower secondary schools across the seven municipalities. The crisis center delivers teaching programs to 6th and 9th grade students to prevent violence and abuse.
• Barneombudet (Children's Ombudsman)supportingStrategic or Co-development PartnerPartnership providing the 'Letter from the Children's Ombudsman to children at crisis centers' as a resource for children using shelter services.
• Stine Sofies Stiftelse (Stine Sofie's Foundation)supportingStrategic or Co-development PartnerCollaboration through reference to jegvilvite.no website, created on initiative from Stine Sofies Stiftelse, providing information about violence and sexual abuse.
• Sivilrettsforvaltningen (Civil Court Administration)supportingStrategic or Co-development PartnerAnnual funding applications for legal advice services ('Tilskot til spesielle rettshjelpstiltak'). Funding varies by year, enabling provision of legal counseling services.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Alternativ til Vold (ATV): Norwegian treatment and counseling provider for perpetrators of violence in close relationships. Partial overlap since Krisesenteret for Molde also offers perpetrator referrals, but ATV is the specialist national resource with deeper clinical intervention programs.
• ROSA - Hjelp til volds- og overgrepsutsatte: Norwegian national helpline and resource network for victims of violence and sexual abuse. Provides complementary (not substitutive) crisis response, education, and advocacy services that overlap with Krisesenteret's digital and telephone outreach channels.

Direct peers

• Krisesenteret i Bergen: Bergen's crisis center for victims of domestic violence in close relationships. Operates the same Norwegian statutory service model with shelter, counseling, and follow-up, making it a structurally comparable IKS-style peer.
• Krisesenteret i Oslo: Oslo's inter-municipal crisis center providing 24/7 shelter, counseling, and support for victims of domestic violence. Direct peer operating under the same Krisesenterloven framework with a similar service model but serving a much larger urban population.
• Krisesenteret i Tromsø: Tromsø's domestic violence crisis center serving northern Norway. Same Norwegian service model with 24/7 hotline, shelter, and follow-up — a comparable peer for benchmarking operations in smaller regional markets.
• Krisesenteret i Stavanger: Stavanger-region crisis center for victims of violence in close relationships. Comparable Norwegian peer providing shelter, counseling, and outreach under identical statutory obligations as Krisesenteret for Molde.
• Krisesenteret i Trondheim: Trondheim's crisis center delivering 24/7 shelter, counseling, and advocacy services for domestic violence victims under the same Krisesenterloven mandate. Highly comparable in service scope, regulatory framework, and funding structure.

Broad incumbents

• Women's Aid (UK): UK federation supporting domestic violence refuges and advocacy. Comparable service portfolio (emergency shelter, counseling, prevention education), making it a useful international benchmark despite different governance structure.
• Refuge (UK): UK's largest domestic violence organization providing shelters, helplines, and advocacy. Comparable operating model with residential and non-residential services, but at significantly larger national scale and as a charity rather than municipal company.
• Familievernkontoret (Norwegian Family Counseling Offices): State-administered family counseling offices operating across Norway. A core partner of Krisesenteret for Molde but also a broader incumbent offering family therapy and mediation that overlaps with the center's counseling services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/krisesenteretmolde
• LinkedInlinkedin.com/company/krisesenteret-for-molde-og-omegn-iks

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Krisesenteret for Molde og omegn