What Canberra Imaging Group does

Canberra Imaging Group is a private diagnostic imaging service provider operating eleven clinic locations across Canberra (ACT) and regional New South Wales. The company delivers a comprehensive modality portfolio spanning MRI (four Siemens systems), CT, PET/CT, SPECT/CT, X-ray, Ultrasound, Mammography, Nuclear Medicine, DEXA bone densitometry, EOS, Cone Beam CT, and interventional angiography, and it participates in Australia's National Lung Cancer Screening Program launched in 2025. Founded in the mid-1960s and operating for approximately 60 years, CIG serves individual patients referred by general practitioners, medical specialists, and allied health practitioners, as well as workers' compensation claimants covered by named insurer partners (Allianz, CGU, EML, GIO, NRMA, QBE, State Cover). Patient-facing digital infrastructure includes the CIG Patient Results mobile app, a secure patient portal with Quick Share and Break Glass access, and Medicare online claiming. Referrer-facing infrastructure includes the RISPACS (RIS/PACS) environment, CIG Online, the CIG Mobile referrer app, InteleViewer, InteleConnect, and Fetch Portal integration with practice management software, all largely powered by Zed Technologies. CIG operates as a subsidiary of Sonic Imaging, the diagnostics arm of Sonic Healthcare, leveraging group-level scale, procurement, and radiologist coverage while retaining regional brand autonomy. The business model is fee-for-service: private billing on the day of service with Medicare rebates, gap-only payment options to reduce patient out-of-pocket cost, bulk billing for Healthcare Card, Pension Card, and full-time tertiary student holders on Medicare-eligible services, and a no-gap policy for in-hospital patients covered by participating private health funds.

Name

Canberra Imaging Group

Legal name

Canberra Imaging Group

Website

https://canberraimaging.com.au

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

51–100 employees

Short description

Canberra Imaging Group is a private diagnostic imaging practice operating eleven clinics across Canberra and NSW, offering MRI, CT, PET/CT, ultrasound, mammography, nuclear medicine, and interventional services to patients referred by GPs, specialists, and workers' compensation insurers.

Ownership category

akta.pro rank

Product category

Diagnostic Imaging Services

NAICS

Diagnostic Imaging Centers (621512)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Radiology Imaging Centers (X-ray/CT/MRI/Ultrasound) (HLAFAKAA)

akta.pro secondary industries

Advanced Imaging & Specialty Radiology Centers (PET/CT, Nuclear Medicine, Interventional Radiology) (HLAFAKAB), Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD), Imaging Informatics & Workflow (PACS/RIS/VNA) (HLAHABAI), Nuclear Medicine Clinical Services & Therapy Centers (HLAIAGAI), Women’s Imaging & Breast Health Centers (HLAFAJAJ)

Keywords

• Diagnostic imaging services
• Medical imaging
• Radiology services
• MRI imaging
• CT scanning

Headquarters

HQ city

Deakin

HQ country

Australia

HQ region

Oceania

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Diagnostic Imaging Services: Private radiology practice providing diagnostic imaging services with private billing policy. Patients pay full fee on day of service, with Medicare rebates available. Gap payments (out-of-pocket costs) are minimized while maintaining high standards in imaging technology. Bulk billing offered to Healthcare Card holders, Pension Card holders, and Full-time Tertiary Students for Medicare eligible services.
2. Workers' Compensation: Specialized workers' compensation examination services. Dedicated staff handle approval processes for investigations and procedures. Works with insurance companies including Allianz, CGU, EML, GIO, NRMA, QBE, State Cover.
3. Hospital Inpatient Services: Arrangements with large number of private health funds ensuring 'no gap' policy for in-hospital patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Canberra Imaging Group operates a private diagnostic imaging practice providing MRI, CT, PET/CT, X-Ray, Ultrasound, Mammography, Nuclear Medicine, DEXA bone densitometry, EOS, Cone Beam CT, SPECT/CT, and Angiography/interventional radiology across 11 locations in Canberra (ACT) and NSW. Services are delivered through digital RISPACS infrastructure with patient and referrer portals, and billed privately with Medicare rebates, gap payments, and bulk billing for eligible patients.

Product overview

Canberra Imaging Group is a comprehensive medical imaging service provider with 60 years of history, operating 11 locations across Canberra and NSW. The company offers a portfolio of diagnostic imaging services including MRI (4 Siemens systems), CT, PET/CT, X-Ray, Ultrasound, Mammography, Nuclear Medicine, DEXA, EOS, Cone Beam CT, SPECT/CT, and Angiography. The product suite combines core imaging services with digital platforms: CIG Patient Results (patient portal and mobile app) for patients to access and share their images; CIG Online (referrer portal) powered by Zed Technologies' Zed Link platform; and RISPACS (RIS/PACS) for streamlined booking, digital image capture and storage, and faster reporting. Additional tools include InteleViewer diagnostic viewer, InteleConnect zero-footprint viewer, Quick Share for patient image sharing, Break Glass access for emergency referrer viewing, and Electronic Results Transfer. The company recently launched the National Lung Cancer Screening Program (NLCSP).

Differentiator

Problem solved

Functional benefit

Brands

• CIG Patient Results: Mobile app and secure digital portal for patients to access their medical images and reports
• CIG Mobile
• CIG Online
• Zed Link
• InteleViewer
• InteleConnect

Products and services

• Diagnostic Imaging Services Comprehensive diagnostic imaging service offering MRI (4 Siemens systems), CT, PET/CT, X-Ray, Ultrasound, Mammography, Nuclear Medicine, DEXA bone densitometry, EOS low-dose X-ray, Cone Beam CT, SPECT/CT and Angiography/interventional radiology across 11 locations in Canberra (ACT) and NSW. Referred patients are billed privately with Medicare rebates; bulk billing is available for eligible patients.
• Workers' Compensation Imaging Services Specialised imaging examinations for workers' compensation patients with a dedicated approvals team working with insurers including Allianz, CGU, EML, GIO, NRMA, QBE and State Cover to ensure patients are not out of pocket.
• National Lung Cancer Screening Program (NLCSP) Low-dose CT-based lung cancer screening service delivered under the Australian National Lung Cancer Screening Program at participating CIG clinics.

Quantifiable outcome

• Images available to patients within hours of appointment
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Queensland XrayminorGTM or Marketing PartnerQueensland Xray is referenced as a colleague organization for events and webinars. Education Portal provides links to Queensland Xray's referrer events and webinars, suggesting a collaborative relationship in the radiology imaging network.
• Sonic ImagingcoreStrategic or Co-development PartnerCanberra Imaging Group is part of Sonic Imaging (Sonic Healthcare). This parent organization relationship provides access to a broader network of diagnostic imaging services and resources within the Sonic Healthcare group.
• Zed TechnologiescoreTechnology or IntegrationZed Technologies provides the digital platform infrastructure for Canberra Imaging Group's patient portal (CIG Patient Results), referrer portal (Zed Link), CIG Mobile app, and web-based image viewers. The software enables uploading, sharing, receiving, viewing, and storing of diagnostic imaging data.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Healius Limited: Major ASX-listed healthcare services company operating pathology (Laverty, Dorevitch), imaging (Lumus), and day hospitals. Competes with CIG/Sonic in community diagnostics, though its imaging arm Lumus is the more directly comparable entity.
• Sonic Healthcare: ASX-listed global healthcare group and parent of Sonic Imaging (which owns CIG). Operates pathology, radiology, and clinical services across Australia, Europe, and the US. CIG operates as a regional imaging subsidiary within this broader diversified healthcare conglomerate.

Regional players

• PRP Diagnostic Imaging: Australian diagnostic imaging operator with locations primarily in NSW and the ACT. Direct regional peer to CIG given overlapping service territory (Canberra/NSW) and similar modality offering including MRI, CT, ultrasound, and nuclear medicine.

Direct peers

• Capitol Health Limited: ASX-listed Australian diagnostic imaging operator with clinics across multiple states. Provides comprehensive multi-modality imaging including MRI, CT, PET/CT, and ultrasound to referring clinicians and patients — a direct peer in business model and modality mix to CIG.
• Queensland X-Ray: Major Queensland-based diagnostic imaging group already referenced by CIG as a colleague organization for referrer education. Provides similar multi-modality community imaging services and is part of the same Sonic Healthcare network via Sonic Imaging, making it an intra-group peer.
• Lumus Imaging: Owned by Healius (formerly Primary Health Care), Lumus Imaging is one of Australia's largest diagnostic imaging providers. Operates community-based imaging clinics offering MRI, CT, X-ray, ultrasound, mammography, and nuclear medicine — directly comparable to CIG's service portfolio and geographic distribution model.
• I-MED Radiology Network: Australia's largest diagnostic imaging network operating across all major states. Direct competitor to CIG in multi-modality imaging services (MRI, CT, PET, ultrasound, mammography) with similar referrer- and patient-driven model, though at much greater national scale.

Emerging players

• Mater Imaging: Hospital-affiliated imaging services primarily in Queensland. Comparable in modality mix (MRI, CT, X-ray, ultrasound) and referrer-driven model but regionally focused on QLD rather than ACT/NSW where CIG operates.

Others

• Intelerad Medical Systems: Global vendor of InteleViewer and InteleConnect — the diagnostic and zero-footprint image viewers deployed by CIG. Comparable as an imaging-informatics ecosystem enabler rather than a direct imaging-service competitor.
• Zed Technologies: Australian software vendor providing the RISPACS, patient portal, CIG Mobile, and Zed Link platforms that underpin CIG's digital infrastructure. A technology supplier/ecosystem partner rather than a competitor, but critical to CIG's referrer-facing workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canberra Imaging Group