Optimum Security

What Optimum Security does

Optimum Security is a Canadian private security services provider headquartered in Vancouver, British Columbia, founded in 2000 and operating with 51–100 employees. The company delivers uniformed security guard services, mobile patrol, retail and loss-prevention coverage, event security, residential/condominium and concierge security, government and executive protection, fire watch, strike/labour-dispute security, parking and traffic management, investigation and risk management, and emergency response across more than 50 cities in British Columbia, Alberta, and Ontario (with SEO presence extending into Saskatchewan, Manitoba, and Quebec). Customer logos span banking (Scotiabank, TD Canada Trust, Westminster Savings), transportation (Canadian Pacific Railway, Canadian National Railway), automotive retail (Mercedes-Benz), fashion retail (Hugo Boss, Reitmans, Mark's), convenience retail (7-Eleven), real estate (RE/MAX), property management (FirstService), government (BC Housing), industrial gas (Messer Group), and the security-services prime G4S Secure Solutions (Canada) Ltd.

The core technology layer is the TrackTik platform, which provides real-time GPS patrol monitoring, guard tour management, and event notifications delivered to clients via email and SMS. Optimum has layered Integrated Security Systems (CCTV surveillance, alarm installation, smart access control, and remote monitoring) on top of its physical-guard offering, and offers 24/7 alarm monitoring with two-way voice communication. Custom-built guard training exceeds British Columbia Ministry of Public Safety and Security requirements, and the company emphasizes risk-assessment-driven, customized security plans rather than standardized product tiers.

Revenue is generated primarily through professional-services billings for staffed guard deployments, supplemented by recurring-revenue components from alarm monitoring and integrated systems installations. Pricing is quote-based and tailored to property type, risk level, and coverage requirements, with multi-year contracts. The go-to-market is direct enterprise field sales via dedicated provincial phone lines (BC, AB, ON), supported by an SEO-led digital presence with city-specific landing pages, a content-marketing blog, and a website quote-request form. There are no disclosed funding rounds, no parent company, and no public revenue figures; the company appears to be independently founder/owner-operated.

Name

Optimum Security

Legal name

Optimum Security

Website

https://optimumsecurity.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Optimum Security is a Vancouver-based private security services provider delivering uniformed guards, mobile patrol, event, retail, and government security across 50+ Canadian cities in BC, Alberta, and Ontario. Its 51–100-person operation pairs physical guarding with TrackTik-based GPS patrol monitoring and integrated CCTV/alarm systems for enterprise and public-sector clients.

Ownership category

akta.pro rank

Product category

Physical Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

akta.pro secondary industries

Temporary / Rapid Deployment Guarding (Surge & Short-Term Coverage) (BPAKAAAN), Executive Protection & Close Protection (BPABAMAD), Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring (BPAKAFAF)

Keywords

• Security guard services
• Mobile patrol security
• Event security services
• Loss prevention guards
• Commercial property security

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Guard Services: Core revenue stream from uniformed security guards, mobile patrols, and specialized security services including event security, loss prevention, fire watch, executive protection, and investigation services. Services are priced through custom quotes based on property type, risk level, and coverage requirements.
2. Integrated Security Systems: Revenue from CCTV surveillance systems, alarm installation, and monitoring services, often bundled with guard services for comprehensive protection packages.
3. Alarm Monitoring Services: 24/7 alarm monitoring services providing rapid response to emergencies at residential and commercial properties through hands-free two-way communication system.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Optimum Security is a Canadian private security services provider that delivers uniformed, mobile, and specialized security guards to commercial, industrial, government, retail, residential, and event clients across British Columbia, Alberta, and Ontario. Core offerings include static guard services, mobile patrols, loss prevention, executive protection, event security, fire watch, concierge security, and integrated CCTV/alarm systems, all managed through TrackTik GPS-based patrol monitoring technology.

Product overview

Optimum Security is a Canadian security guard services company offering a unified suite of physical security services augmented by integrated technology platforms. The core offering consists of 17 distinct security service modules including uniform security guards, mobile patrol, patrol security, loss prevention, event security, residential security, concierge security, retail security, fire watch security, government security, executive protection, parking management, investigation and risk management, labour disputes and strike security, traffic management, and emergency security guards. These services are delivered alongside two technology offerings: Integrated Security Systems (CCTV, alarms, smart access control, remote monitoring) and the TrackTik Technology platform for real-time GPS-based guard patrol management. The services primarily differ by deployment context (uniformed presence vs. mobile patrols) and client type (residential, commercial, industrial, government, event), while the technology layer enables transparent communication and swift response across all service lines.

Differentiator

Problem solved

Functional benefit

Products and services

• Uniform Security Guard Services Uniformed security guards stationed at property entry points who manage access control, visitor verification, crowd monitoring, and coordination with property managers. Intended for commercial buildings, residential communities, and event venues.
• Mobile Patrol Security Mobile patrol units conducting scheduled and randomized rounds to monitor vulnerable zones, establish continuous visibility, and respond quickly to detected threats across larger properties and multi-site portfolios.
• Loss Prevention Security guards trained in situational awareness, non-confrontational communication, and detailed reporting to prevent theft and inventory loss in retail and commercial environments.
• Event Security Professional event security for cultural festivals, private celebrations, and corporate functions, including crowd management, traffic direction, parking organization, and discreet V.I.P. protection.
• Residential Security Security guards for residential communities, condominiums, apartment buildings, and gated communities providing access control, visitor management, and patrols for resident safety.
• Concierge Security Concierge security personnel who greet residents and visitors while providing a welcoming and secure environment, typically deployed at residential and corporate lobbies.
• Retail Security Security services tailored for retail environments, including theft prevention, customer assistance, inventory loss reduction, and shrinkage control for retail chains and stores.
• Fire Watch Security Specially trained guards who continuously patrol properties to identify fire hazards, monitor vulnerable areas, and ensure occupant safety when fire alarm or sprinkler systems are not operational.
• Government Security Security officers protecting government facilities, entry points, restricted zones, and sensitive areas with strict adherence to protocols, discretion, and regulatory compliance.
• Executive Protection Specialized executive protection officers providing discreet personal security, risk assessment, movement coordination, and privacy for clients with elevated security needs.
• Parking Management Parking management officers who improve traffic organization, reduce pedestrian risks, prevent unauthorized vehicle access, and coordinate vehicle flow during events and at facilities.
• Integrated Security Systems Modern protection combining CCTV surveillance, alarm installation, smart access control, and remote monitoring tools alongside professional security guards for comprehensive physical and electronic coverage.
• Investigation and Risk Management Risk management specialists conducting thorough security assessments, identifying vulnerabilities, building preventative strategies, and providing documentation and analysis support when incidents occur.
• Labour Disputes and Strike Security

Quantifiable outcome

• Immediate response capability through TrackTik technology for incident response

Named customers15 records

Segments10 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• TrackTikcoreTechnology or IntegrationTrackTik is the primary technology partner providing guard tour management systems, GPS tracking for patrol monitoring, and real-time event notification capabilities. This technology enables the company's 24/7 monitoring services and instant client notifications via email and SMS.
• WorkSafeBCminorOthersWorkplace Safety BC partnership demonstrating commitment to worker safety standards and regulatory compliance.
• G4S Secure Solutions (Canada) Ltd.coreChannel Partner/ Reseller/ DistributorG4S is a major security client that contracts Optimum Security for manned guarding services at high-security development sites. The partnership involves G4S acting as the primary client contracting Optimum's services, with Optimum providing rapid and continual security services with proactive management involvement.

Scale indicators5 records

Expansion highlights5 records

Direct peers

• GardaWorld: GardaWorld is Canada's largest private security services provider offering uniformed guards, mobile patrol, cash solutions and risk consulting across the country. It is the most directly comparable competitor to Optimum in Canadian manned guarding, with a much larger national footprint.
• Commissionaires: Commissionaires is a Canadian not-for-profit security provider with deep government, military and critical-infrastructure contracts. It directly competes for the government, municipal and BC Housing-type accounts that Optimum also serves.
• Blackbird Security: Blackbird Security is a Canadian security services company offering uniformed guards, mobile patrol, concierge, retail loss prevention and event security primarily in BC and other provinces. It is a direct mid-market competitor with a similar service portfolio to Optimum.
• Paladin Security: Paladin Security is a major Canadian-owned security firm headquartered in British Columbia, offering uniformed guards, mobile patrol, concierge and integrated security solutions across multiple provinces. It directly competes with Optimum in BC and western Canada and shares a similar enterprise/government customer mix.

Broad incumbents

• Allied Universal: Allied Universal is the largest global security services company following its acquisition of G4S (a known Optimum partner/client). It offers manned guarding, monitoring, integrated systems and consulting worldwide, including Canada, and competes for the same enterprise and government contracts.
• Securitas: Securitas is a global security services giant with significant Canadian operations spanning uniformed guarding, mobile patrol, remote monitoring and electronic security. It competes with Optimum for enterprise accounts and represents a scale and technology benchmark.
• Brink's: Brink's is a global secure logistics and security services company with Canadian operations covering cash-in-transit, ATM services and select guarding/security offerings. It is an adjacent incumbent with overlapping enterprise customer relationships in banking and retail.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xx.com/MetVanSecurity
• Facebookfacebook.com/100067779335837
• LinkedInlinkedin.com/company/optimum-security-vancouver

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optimum Security