TrackTik
- Company typePrivate
- Founded2012
- HeadquartersMontreal, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What TrackTik does
TrackTik is a cloud-based security workforce management platform that connects front-line security operations with back-office administration for guarding firms and enterprise security departments. Founded in 2012 in Montreal, the company operates across 50+ countries with multilingual support in 55+ languages, serving 3,000+ customers including security service providers (Garda World, PalAmerican, Paragon, PerMar, Blackbird, St. Moritz) and in-house corporate security teams at organizations such as Airbus, HSBC, BNP Paribas, BMW, Renault, JLL, SAP, Mandarin Oriental, City of London, and Yale University. The platform targets two primary segments: enterprise/corporate security teams managing global operations and security firms/service providers running multi-site guarding contracts.
The platform architecture is API-first and modular, comprising five principal modules: Security Operations (guarding suite) for GPS-enabled guard touring, real-time tracking, and incident reporting powered by ReportPro AI; Command Center for consolidated alarm monitoring, video surveillance access, and guard dispatch; BOSS (Back Office Operating System Suite) for scheduling, attendance, contracts, invoicing, leave management, and lone worker protection; Business Administration for HR management and integrations with payroll systems; and Business Intelligence for customizable dashboards and data replication. Technology is built on cloud infrastructure (AWS-powered, multi-region deployment) with a 99.9% uptime SLA, local data residency in the US, Canada, and EU, and certifications including SOC 2 Type 2, ISO 27001, and GDPR compliance. The open API ecosystem enables integration with access control, video management, biometric, drone/robotics, ERP, and CRM systems.
The business model is SaaS subscription priced per active guard per month with volume tiers, sold via enterprise field sales and a consultative demo process. The company operates offices in Southlake, Montreal, Wroclaw, Paris, and Johannesburg, and as of 2025 operates as TrackTik by Trackforce following its merger into the Trackforce family. Disclosed funding totals approximately $53M across rounds between 2014 and 2022, with investors including La Caisse, Georgian, Inovia Capital, Klass Capital, and K1 Investment Management. Customer outcomes cited include 40% scheduling time reduction, 50% payroll processing time reduction, 57.7% average scheduling time savings, and 98% guard checkpoint compliance.
TrackTik firmographics
Firmographics- Name
- TrackTik
- Legal name
- TrackTik
- Website
- https://tracktik.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
TrackTik industry classification
Industry- Product category
- Security Workforce Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)
- akta.pro secondary industry
- Geofencing, Security & Theft Recovery (TLABAJAJ)
Keywords
Where TrackTik is headquartered
LocationHeadquarters
- HQ city
- Montreal
- HQ country
- Canada
- HQ region
- North America
Offices5 records
Markets served
TrackTik business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Cloud-based security workforce management platform sold as subscription service. Priced per active guard, per month, with volume tiers. Includes Guarding Suite, BOSS modules, and Command Center capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Per Active Guard Monthly Subscription |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
TrackTik product offering
Product offeringCore offering
TrackTik provides a cloud-based, end-to-end security workforce management platform that unifies front-line guard operations (real-time guard touring, mobile patrol, incident reporting with AI assistance, alarm/video monitoring, and dispatch) with back-office administration (scheduling, attendance, contracts, invoicing, leave management, and lone worker protection). The platform is purpose-built for security firms and enterprise security teams, sold as a per-guard monthly subscription, and connects to existing payroll, accounting, ERP, CRM, and access control systems via an open API ecosystem.
Product overview
TrackTik is the #1 global security workforce management platform, delivered as a unified cloud-based platform with modular add-on components. The core TrackTik Security Software Platform connects front-line and back-office systems through an open API ecosystem. The product portfolio comprises: the Guarding Suite (Security Operations) providing real-time guard tracking, incident reporting powered by ReportPro AI, mobile patrol, and command and control; Command Center for consolidated alarm monitoring, video surveillance, and intelligent guard dispatch; the BOSS (Back Office Operating System Suite) for scheduling, attendance, contracts, invoicing, leave management, and lone worker protection; Business Intelligence for analytics, reporting dashboards, and data replication; and Business Administration for payroll preparation, HR management, and integrations with ADP, QuickBooks, Sage Intacct, and Paycor. The platform supports operations in 50+ countries with multilingual reporting in 55+ languages.
Differentiator
Problem solved
Functional benefit
Brands
- BOSS: TrackTik's Back Office Operating System Suite for scheduling, attendance, contracts, and invoicing.
- ReportPro AI
Products and services
- TrackTik Security Software Platform Primary cloud-based security workforce management platform for enterprise security teams and security service providers, offering end-to-end management of security operations, workforce administration, and data intelligence through an open API ecosystem.
- BOSS (Back Office Operating System Suite) Back-office operating system suite covering scheduling, attendance, contracts, invoicing, leave management, and lone worker protection that automates the shift-to-invoice workflow by connecting verified clock-ins to payroll-ready timesheets and invoices.
- TrackTik Command Center Unified security operations and response platform that consolidates alarm monitoring, video surveillance, and guard dispatch into a single real-time interface, with intelligent guard routing, automated incident intake, map-based dispatch, live monitoring, and client-ready reporting.
- Security Operations (Guarding Suite) Real-time management of on-site security officers with GPS-enabled guard touring, AI-powered incident reporting via ReportPro AI, mobile patrol optimization, post orders, panic button, client portal, automated alerts, and asset tracking for security firms and enterprise security teams.
- Mobile Patrol Mobile patrol management module for optimizing patrol tour routes, providing complete visibility on guard patrol progress, real-time management of security guard run sheets, job assignment and dispatch, and detailed customer reporting.
- Business Administration (Back Office Suite) Workforce and back-office management module covering live scheduling, automated billing, contract administration, reporting, HR management with employee profiles, break/leave management, lone worker protection, and attendance tracking, integrating with ADP, QuickBooks, Sage Intacct, and Paycor.
- Business Intelligence Data services and analytics module providing customizable analytics reporting dashboards, data-replication tools, and open APIs for connections to business-critical systems, with local data residency and GDPR/SOC 2/ISO compliance support.
Quantifiable outcome
- 40% reduction in scheduling time
- +9 more outcomes
Companies that use TrackTik
Customer profileNamed customers27 records
Segments11 records
Ideal customer profiles3 records
TrackTik technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability2 records
Feature5 records
TrackTik partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- ADPcorePayroll integration partner enabling automated payroll processing directly from TrackTik's operational data. Seamless data flow from verified shift records to payroll preparation.
- QuickBookscoreAccounting software integration enabling seamless connection between TrackTik's operational data and QuickBooks financial management for billing and accounting workflows.
- SagecoreAccounting platform integration supporting automated billing and financial data synchronization for security firms using Sage for their financial operations.
- PaycorcoreHR and payroll platform integration enabling TrackTik customers to leverage Paycor for human resources and payroll management with automated data synchronization.
- Video Management SystemscoreCommand Center integration with video management systems for consolidated incident data, live camera feeds, and historical footage access within the unified interface.
- Access Control PlatformscoreCommand Center integration with access control platforms enabling consolidated incident data and unified security management across multiple systems.
- Alarm Monitoring SystemscoreCommand Center integration with alarm monitoring systems for real-time incident intake and automated response workflow management.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
TrackTik competitors and assessment
Company assessmentBroad incumbents
- UKG (Kronos): UKG (formerly Kronos) is a broad workforce management incumbent offering time-and-attendance, scheduling, and payroll that overlap with TrackTik's BOSS suite and competes especially at large enterprise and multi-site security customers.
- ADP Workforce Now: ADP is a global payroll and HR incumbent that integrates with TrackTik via ADP but also offers its own time-and-attendance and workforce management modules that compete with TrackTik's BOSS suite at the mid-market.
Direct peers
- TSO Mobile: TSO Mobile provides mobile security patrol and guard management software for security service providers, with overlap to TrackTik's mobile patrol, scheduling, and reporting capabilities.
- GuardMetrics: GuardMetrics is a cloud-based security officer tour and incident reporting platform with GPS checkpoint verification, directly competing with TrackTik's real-time guard tour tracking and incident reporting modules.
- Silvertrac Software: Silvertrac provides security guard tour and incident management software for guarding companies and corporate security teams, overlapping directly with TrackTik's Guarding Suite and mobile patrol functionality.
- WinTeam (InTime): WinTeam is a security workforce management suite for guarding firms covering scheduling, billing, and payroll; TrackTik explicitly names WinTeam as a comparison point in its own competitive content, making it a direct vertical peer.
- OptiSolve | Security Workforce Solutions: OptiSolve delivers security workforce management and operational software to guarding companies, competing with TrackTik across scheduling, billing, and officer management workflows.
- ActiveTrack: ActiveTrack offers guard tour, incident reporting, and scheduling software for security firms, covering similar front-line workflows to TrackTik's Guarding Suite.
- Belfry Software: Belfry is a security guard management software platform that competes head-to-head with TrackTik; TrackTik's own comparison content directly positions itself against Belfry in security guard business administration software.
Emerging players
- Deputy: Deputy is a shift-based workforce management platform with scheduling, time tracking, and payroll integrations targeting industries with shift work, intersecting with TrackTik's scheduling and back-office modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
TrackTik social profiles
Digital presenceTrackTik compliance and trust
Trust signalCompliance3 records
TrackTik financial estimates
Financial estimateRevenue estimate
Valuation estimate
TrackTik leadership team
Management profileNumber of profiles
Profiles6 records
TrackTik funding detail
Funding detailFunding overview
Funding rounds5 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TrackTik M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TrackTik
What does TrackTik do?
TrackTik provides a cloud-based, end-to-end security workforce management platform that unifies front-line guard operations (real-time guard touring, mobile patrol, incident reporting with AI assistance, alarm/video monitoring, and dispatch) with back-office administration (scheduling, attendance, contracts, invoicing, leave management, and lone worker protection). The platform is purpose-built for security firms and enterprise security teams, sold as a per-guard monthly subscription, and connects to existing payroll, accounting, ERP, CRM, and access control systems via an open API ecosystem.
Is TrackTik a public or private company?
TrackTik is a private company. It is classified as venture growth investor backed and is currently operating.
When was TrackTik founded?
TrackTik was founded in 2012. It employs 101 to 250 people.
Where is TrackTik based?
TrackTik is headquartered in Montreal, Canada, in the North America region.
How does TrackTik make money?
One revenue line is on record: saaS Subscription.
Who are TrackTik's main competitors?
Broad incumbents on record are UKG (Kronos) and ADP Workforce Now. Direct peers are TSO Mobile, GuardMetrics, Silvertrac Software, WinTeam (InTime), OptiSolve | Security Workforce Solutions, ActiveTrack and Belfry Software. Deputy is listed as an emerging player.
Does TrackTik have an API?
Yes. TrackTik is described as an API-first software platform with a modular and agile design enabling rapid development and seamless connectivity. The platform offers an open API ecosystem that enables seamless integration with existing systems and applications including access control systems, video management platforms, HR systems, and business intelligence tools. Developers can use the API for data replication, connecting to business-critical systems, and custom integrations. A Developer Resources link is listed in the Support section (https://support.tracktik.com/hc/en-us). Developer documentation is at support.tracktik.com/hc/en-us.
What industry is TrackTik in?
TrackTik's product category is Security Workforce Management Software. Its primary akta.pro industry code is HDAEAHAA, Workflow & Case Management (Human-Centric BPM), with a secondary code of TLABAJAJ, Geofencing, Security & Theft Recovery. Its NAICS code is 54151 and its SIC code is 7370.