What Tamaja does

Tamaja is a Berlin-based social enterprise group, founded in 2012, that operates refugee and homeless services on behalf of the Land Berlin (Landesamt für Flüchtlingsangelegenheiten, LAF). The group consists of three German limited liability entities — Tamaja Soziale Unternehmen GmbH (parent), Tamaja Berlin GmbH, and Tamaja Betreuung & Beherbergung gGmbH — and is ISO 9001:2015 and ISO 14001:2015 certified across all three entities. Headcount is approximately 180 employees drawn from roughly 20 countries, many with personal migration backgrounds, supporting a multilingual, multicultural care model.

The core offering, branded as "Betreuung & Beherbergung" (Care & Accommodation), comprises 24/7 operation of the Ankunftszentrum Berlin reception center (capacity ~700, average ~350 as of August 2025), the NTXL emergency shelter and reception facility at the former Berlin Tegel Airport Terminal C (capacity ~500, operating since January 2026), and five Gemeinschaftsunterkünfte (community housing facilities) — GUKM, GUSO, GUTW, GUWS, and GUKD — with combined housing for over 1,600 residents. Supporting service lines include "Beratung & Unterstützung" (social counseling, asylum procedure support, referrals) and "Begegnung & Begleitung" (Little Social Festivals, Hood Training spin-off, HANGAR1 civic engagement space, and the seasonal Kältehilfe winter homeless shelter). Past humanitarian projects include the Spendenbrücke Ukraine aid initiative (2022-2023), which shipped ~350 tonnes of relief in ~80 transports.

The business model is non-commercial: services are funded entirely by public contracts with the Land Berlin, awarded via the LAF, with operating costs recovered under the Asylbewerberleistungsgesetz (Asylum Seekers' Benefits Act). There is no direct pricing to beneficiaries; refugees and asylum seekers are assigned to facilities via the EASY distribution system. Supplementary revenue is project-based donations for humanitarian initiatives. There is no proprietary technology stack — operations rely on standard social-services tooling (Matomo web analytics, Personio whistleblowing, WordPress website). The organization has no external investors or parent company and operates exclusively within Berlin, Germany.

Name

Tamaja

Legal name

Tamaja Soziale Unternehmen GmbH

Website

https://tamaja.de

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Tamaja is a Berlin-based nonprofit social enterprise group that operates refugee reception centers, emergency shelters, and community housing facilities on behalf of the Land Berlin (LAF), serving asylum seekers, refugees, and homeless individuals through ~180 multilingual employees.

Ownership category

akta.pro rank

Product category

Refugee Housing & Social Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Housing Assistance & Homeless Services (BPAGAEAB), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Refugee housing services
• Community accommodations
• Asylum reception facilities
• Emergency shelter operations
• Social counseling services

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public sector contracts for refugee reception and housing: Tamaja is funded by public funds from the Land Berlin. Contracts cover the operation of the Ankunftszentrum (arrival center for asylum seekers), emergency shelters, and community housing (Gemeinschaftsunterkunfte). Services include accommodation, administration, social work, care, and support. The LAF (Landesamt für Flüchtlingsangelegenheiten) is the primary public client.
2. Donations and humanitarian aid projects (Spendenbrücke): For specific humanitarian projects (e.g., the Spendenbrücke Ukraine aid initiative, which ran from 2022 to 2023), Tamaja mobilized donations in kind and funds from the public, companies, and civil society. These were used to provide aid packages to people in crisis zones. This revenue stream is project-based and not a permanent part of the operating model.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Tamaja operates refugee housing and social services facilities on behalf of the Land Berlin (Landesamt für Flüchtlingsangelegenheiten, LAF). Its core offering — Betreuung & Beherbergung — encompasses the 24/7 Ankunftszentrum reception center for asylum seekers, five Gemeinschaftsunterkünfte (community housing facilities), and the NTXL emergency shelter at former Tegel Airport. Supporting services include social counseling, registration support, crisis intervention, and community integration programming for refugees, asylum seekers, and homeless individuals in Berlin.

Product overview

Tamaja is a social services organization operating as a group of companies (Tamaja Soziale Unternehmen GmbH, Tamaja Berlin GmbH, and Tamaja Betreuung & Beherbergung gGmbH) that provides care, accommodation, consulting, and community services for refugees and people in need in Berlin. The core offering is Betreuung & Beherbergung (Care & Accommodation), which encompasses the operation of community accommodations (Gemeinschaftsunterkünfte), the Ankunftszentrum reception center, and emergency shelter facilities including the NTXL at Tegel Airport. Supporting service areas include Beratung & Unterstützung (Consulting & Support) for social work and counseling, and Begegnung & Begleitung (Encounter & Accompaniment) featuring community programs like Little Social Festivals. Past initiatives include the Kältehilfe winter shelter, Hood Training Berlin youth program, HANGAR1 event venue (concluded 2024), and Spendenbrücke Ukraine aid (concluded 2023). The organization operates multiple facilities across Berlin and uses external job portals for recruitment.

Differentiator

Problem solved

Functional benefit

Products and services

• Betreuung & Beherbergung (Care & Accommodation) Core service area providing temporary housing, social supervision, and care for refugees and people in need. Includes operation of community accommodations, reception centers, and emergency shelters under contract with the Land Berlin.
• Ankunftszentrum (Reception Center for Asylum Seekers) 24/7 reception center operated by Tamaja Berlin GmbH on behalf of the Land Berlin in Reinickendorf, providing accommodation, administration, social care, and coordination for asylum seekers during the registration process. Maximum capacity approximately 700 persons; average ~350 as of August 2025.
• Gemeinschaftsunterkünfte (Community Accommodations) Network of five community housing facilities for refugees across Berlin (GUKM, GUSO, GUTW, GUWS, GUKD), providing administration, housekeeping, social work, and care for residents. Total capacity across facilities exceeds 1,000 people.
• NTXL – Notunterkunft & Erstaufnahme Tegel Airport Emergency shelter and initial reception facility at Terminal C of former Tegel Airport, with capacity for approximately 500 people on ~7,500 sqm. Operated by Tamaja from January 2026.
• Beratung & Unterstützung (Consulting & Support) Service area delivering social counseling, consultation, and support to refugees and people in need. Identifies social challenges early and provides sustainable concepts and solutions through professional social work and advocacy.
• Begegnung & Begleitung (Encounter & Accompaniment) Service area creating protected spaces for encounters between people from all social backgrounds, promoting integration, democratic engagement, and community cohesion through events, festivals, and volunteer programs.
• Kältehilfe (Cold Aid Winter Shelter) Seasonal overnight shelter for homeless people during winter months, offering sleeping accommodation, meals, hygiene facilities, and counseling services. Operated by Tamaja Soziale Initiativen gGmbH.
• Stellenportal Jobaja (Job Portal) External job portal (jobaja.de) for recruiting social workers, administrators, caretakers, and technical staff across Tamaja's organizations.

Quantifiable outcome

• The Ankunftszentrum processed an average of ~350 asylum seekers as of August 2025, with a maximum capacity of ~700.
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

23 partnerships are on record, tiered minor and core.

• DLRG-LV Berlin (Deutsche Lebens-Rettungs-Gesellschaft)minorStrategic or Co-development Partner · 24 February 2022DLRG Berlin was a key logistics and transport partner in the Spendenbrücke Ukraine humanitarian aid project (2022-2023). DLRG volunteers contributed ~3,500 hours of support for logistics and transportation operations.
• Landesamt für Flüchtlingsangelegenheiten (LAF)coreOthersThe LAF is Tamaja's primary public client and mandate-giver. It operates on the same site as the Ankunftszentrum in Reinickendorf. The LAF handles registration, asylum application intake (via BAMF), and determines placement of asylum seekers using the EASY distribution system. Tamaja is contracted for facility management, social work, and care.
• Bundesamt für Migration und Flüchtlinge (BAMF)coreOthersThe BAMF is the federal authority that conducts asylum interviews, reviews applications, and makes protection status decisions. BAMF operates on-site at the Ankunftszentrum. Tamaja supports the process by providing accommodation and social support during the asylum procedure.
• Charité (Berlin University Medicine)coreStrategic or Co-development PartnerCharité conducts the official initial medical examination (amtliche Erstuntersuchung) of asylum seekers upon arrival at the Ankunftszentrum, as part of the intake process mandated by public health protocols.
• Deutsches Rotes Kreuz (DRK)coreStrategic or Co-development PartnerDRK conducts medical initial screening (Infektionsschutz screening) for asylum seekers arriving at the Ankunftszentrum, as part of the standardized intake procedure. DRK also provided screening at the former Tempelhof Airport emergency shelter.
• SyrienHilfe e.V.minorStrategic or Co-development PartnerPartner organization for the humanitarian response to the Turkey/Syria earthquake (2023). SyrienHilfe coordinated the receipt and distribution of four large shipping containers of aid sent by the Spendenbrücke from Berlin to North Syria.
• Charitable Foundation for Development and Security of UkraineminorStrategic or Co-development PartnerUkrainian partner organization that collaborated with the Spendenbrücke on the evacuation and supply of civilians via established evacuation corridors in conflict zones, using donated ambulances, vehicles, and radio equipment.
• Oberbayerische Fleisch & Wurst GmbHminorOthersExternal catering company providing meals (breakfast, lunch, dinner) for residents of the Ankunftszentrum at Oranienburger Straße.
• BIM – Berliner Immobilienmanagement GmbHcoreOthersBIM manages the real estate portfolio of Land Berlin. From April 2026, BIM becomes the building management entity for the NTXL facility at Tegel Airport. Prior to that, Messe Berlin was responsible.
• teamflex Solutions GmbHminorOthersSecurity and service solutions provider contracted for the NTXL emergency shelter at former Tegel Airport, providing facility security and access control.
• Gabel Security GmbHminorOthersSecurity services provider for the Gemeinschaftsunterkunft Kirchhainer Damm (GUKD), ensuring safety and order within the facility.
• CIBORIUS Security & Service Solutions Berlin GmbHminorOthersSecurity and service provider for the Gemeinschaftsunterkunft Wittenberger Straße (GUWS), responsible for facility security and access management.
• Berliner Netzwerk für besonders Schutzbedürftige Geflüchtete (BNS)minorStrategic or Co-development PartnerBerlin-wide network providing targeted multi-language support for particularly vulnerable refugees (e.g., victims of trafficking, torture survivors, persons with disabilities). Available to residents of Tamaja facilities.
• LARU (Beratungs- und Konsultationszentrum für ukrainische Staatsangehörige)minorStrategic or Co-development PartnerFree counseling center for Ukrainian refugees offering support in Ukrainian, Russian, and German on topics including social benefits, documents, residence, work, housing, and education. Present in Reinickendorf.
• Caritas BerlinminorStrategic or Co-development PartnerProvides asylum procedure counseling and legal advice for refugees. Tamaja refers residents to Caritas for specialized legal counsel on asylum law, family reunification, and Dublin procedures.
• Flüchtlingsrat Berlin e.V.minorStrategic or Co-development PartnerBerlin Refugee Council provides asylum law counseling and advocacy. Tamaja facilitates access to their services for residents navigating the asylum process.
• Albatros gGmbH (Integrationslotsen)minorStrategic or Co-development PartnerIntegration guides (Integrationslotsen) provide translation support, accompany residents to appointments, and assist with applications at agencies and schools. Operating at multiple locations including Reinickendorf.
• Schwulenberatung Berlin / Lesben- und Schwulenverband Berlin Brandenburg (LSVD)minorStrategic or Co-development PartnerLGBTQ+ counseling and support organizations providing psychosocial and legal advice for LGBTQ+ refugees and migrants. Tamaja's facilities are equipped to refer vulnerable LGBTQ+ residents to these specialized services.
• Salam e.V.minorStrategic or Co-development PartnerSocial and educational counseling organization supporting migrants with social counseling, job search assistance, applications, and advocacy. Provides services in multiple languages.
• DAVIMigra (DaMigra e.V.)minorStrategic or Co-development PartnerOrganization representing migrant women in Germany. Participated in the German Diversity Day 2025 at the GUWS facility with an empowerment workshop.
• ASB KV Saale-Holzland-Kreis e.V.minorOthersCertified plain language (Leichte Sprache) reviewers for the Tamaja easy-language website content, ensuring accessibility for people with cognitive disabilities or limited German literacy.
• Lebenshilfe Bremen e.V.minorOthersOrganization providing the illustrations used in Tamaja's Leichte Sprache (plain language) website section, enhancing accessibility and visual comprehension for readers with low literacy.
• Handicap International DeutschlandminorStrategic or Co-development PartnerProvides information resources on disability rights and services in multiple languages for refugees with disabilities, referenced in Tamaja's resident information materials.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Promenschen GmbH: Berlin-based operator of refugee and migrant accommodation facilities; competing with Tamaja for LAF contracts in the same city, though at a smaller footprint.

Regional players

• Hephata Hessisches Diakoniezentrum: Diaconal social enterprise operating comparable refugee and social housing services in Hesse rather than Berlin; useful peer for understanding social-enterprise operator economics outside Berlin.

Direct peers

• European Homecare: Privately operated provider of refugee and migrant housing across Germany under public commissioning contracts; directly comparable operating model and target population to Tamaja's accommodation facilities.
• Berliner Stadtmission: Berlin-based Protestant social enterprise operating homeless shelters, refugee housing, and community services under public contracts with Land Berlin — the closest direct operational and mandate peer to Tamaja.
• AWO Berlin: Workers' welfare association running refugee and homeless shelters in Berlin under public contract; directly comparable nonprofit operator with similar target populations and funding model.
• Internationaler Bund (IB) Berlin-Brandenburg: Large welfare organization operating refugee shelters, youth housing, and integration services across Germany including Berlin; similar scale, contract-driven funding, and target populations.
• Diakonie Berlin: Welfare organization operating refugee accommodation, counseling, and integration services in Berlin under similar LAF-funded frameworks; directly comparable in service mix and commissioning structure.
• Malteser Berlin: Operates refugee housing and humanitarian aid programs in Berlin and Germany under similar public commissioning arrangements; comparable service scope and contract-driven model.
• Caritas Berlin: Catholic welfare organization providing refugee accommodation, asylum counseling, and social services in Berlin — Tamaja refers residents to Caritas for legal advice, indicating service-line overlap and peer status.
• Deutsches Rotes Kreuz (DRK) Berlin: Operates refugee reception and emergency accommodation in Berlin alongside Tamaja (DRK provides medical screening at Tamaja's Ankunftszentrum); comparable scale of public-contract social services delivery.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TamajaBerlin
• LinkedInlinkedin.com/company/tamaja

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tamaja