Henry County 911

What Henry County 911 does

Henry County 911 Communications District is a government public-safety entity established in 1989 that delivers emergency communications dispatch services to Henry County, Tennessee. The organization operates around-the-clock (24/7/365), serving the municipalities of Paris, Cottage Grove, Puryear, and Henry. It functions as a single-purpose 911 Public Safety Answering Point (PSAP), receiving emergency calls, triaging the nature and severity of each incident, and coordinating the appropriate first-responcer dispatch (police, fire, EMS) within its jurisdiction. There is no indication of proprietary technology, advanced software platforms, or differentiated dispatch systems beyond standard public-safety communications infrastructure, and no AI or machine-learning capability is referenced.

The district's sole product is Emergency Communications Dispatch Services, performed by trained emergency dispatchers from a center based in Paris, Tennessee. The organization maintains a workforce of 11–50 employees, consistent with a small county-level PSAP. Operations are described purely as traditional voice-based 911 call intake, prioritization, and first-responder coordination, with no disclosed technology stack, vendor partnerships, or platform architecture.

As a government-funded entity, Henry County 911 operates on a public-sector funding model rather than a commercial revenue model. Its budget is financed through local government appropriations and public-safety fees allocated to the county's emergency communications function. The customer base is effectively the residents, visitors, and public-safety agencies of Henry County — a captive, geographically defined user base with no commercial counterparties and no ability for end-users to choose a competing provider. The entity is a regulated monopoly by design, with revenue predictability anchored in statutory public-safety funding rather than commercial contract renewal.

Name

Henry County 911

Legal name

Henry County 911 Communications District

Website

https://henryco911.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Henry County 911 Communications District is a public-sector PSAP established in 1989 in Paris, Tennessee, operating 24/7/365 to deliver 911 call intake, triage, and first-responder dispatch coordination across Henry County's municipalities.

Ownership category

akta.pro rank

Product category

Public Safety Emergency Communications

NAICS

Police Protection (922120), Fire Protection (922160)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Fire Alarm Monitoring & Dispatch (BPAKAFAC)

Keywords

• Emergency dispatch services
• Public safety communications
• 911 call handling
• Emergency telecommunications
• Public safety answering point

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Distribution channels1 record

Marketing channels1 record

Core offering

Henry County 911 operates as a government emergency communications district that receives, triages, and dispatches 911 and non-emergency calls for citizens of Paris, Cottage Grove, Puryear, and Henry County, Tennessee. The agency staffs trained telecommunications dispatchers 24 hours a day, 7 days a week, 365 days a year, and relays calls via radio to police, fire, and EMS first responders.

Product overview

Henry County 911 Communications District offers a single unified emergency communications dispatch service. The organization operates as a Certified Emergency Operations center serving Paris, Cottage Grove, Puryear, and Henry, Tennessee since 1989, providing round-the-clock emergency dispatch services 365 days a year. The core product is their emergency communications dispatch service, which connects citizens with first responders through professional dispatch operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Communications Dispatch Service

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights2 records

Direct peers

• Metro Nashville Emergency Communications Center: Operates as the primary PSAP for Nashville-Davidson County, Tennessee, providing 24/7 emergency dispatch for police, fire, and EMS. Same core operating model as Henry County 911 (county-level government PSAP for 911 call receipt and first-responder coordination), differing mainly in geographic scale.
• Hamilton County Emergency Communications District (HCECD): Tennessee county-level 911 PSAP serving the Chattanooga region. Operates as a Certified Emergency Operations center with consolidated dispatch for police/fire/EMS, mirroring Henry County 911's mandate and structure within the same state.
• Williamson County 911 Emergency Communications District: County-level PSAP in neighboring Williamson County, Tennessee, providing 24/7 unified dispatch for first responders. Directly comparable to Henry County 911 in function and regulatory classification.
• Knox County E-911 Communications District: County-level 911 communications district serving Knox County (Knoxville), Tennessee. Provides unified 911 dispatch for police, fire, and EMS — directly comparable operating model and regulatory structure to Henry County 911 within the same state framework.
• Shelby County 911 Emergency Communications District: County-level 911 communications district serving the Memphis metropolitan area in Tennessee. Same government PSAP model, providing consolidated dispatch for police, fire, and EMS under a Tennessee emergency communications district structure.

Emerging players

• Carbyne: Provides cloud-based emergency call-handling and supplemental real-time data (video, location) to PSAPs globally. Emerging player addressing the same dispatch workflow Henry County 911 performs, with technology focus rather than dispatch operation.
• RapidDeploy: Cloud-native NG911 platform providing supplemental data, mapping, and analytics to PSAPs. Represents the emerging cohort of next-generation 911 technology providers competing to displace legacy on-premise CAD systems used by smaller county dispatch centers.

Broad incumbents

• Motorola Solutions: Dominant vendor of Computer-Aided Dispatch (CAD), 911 call handling, and radio systems sold to PSAPs nationwide. Henry County 911 and similar county districts depend on this category of vendor for core dispatch technology, though Motorola does not operate PSAPs itself.
• CentralSquare Technologies: Public-sector software vendor formed from the merger of Superion, TriTech, and Zuercher, providing CAD, RMS, and 911 solutions to municipal and county PSAPs across the U.S.
• Tyler Technologies (Public Safety division): Provides New World public safety software suites (CAD, records, mobile) to county and municipal PSAPs. Relevant as a broader public-sector software incumbent whose products underpin many small-county dispatch centers like Henry County.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/henry-county-911

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Henry County 911