LinkLiving

What LinkLiving does

LinkLiving Limited is a Scottish company limited by guarantee and registered charity operating as part of Link Group. It provides trauma-informed health, housing and wellbeing services across Edinburgh, Falkirk, Fife and Clackmannanshire. Its principal users are young people aged 16-25 at risk of or experiencing homelessness, adults with mental health challenges, older people affected by isolation, and tenants of Link, Larkfield and Paragon who need help sustaining tenancies.

Service delivery includes visiting housing support, independent-living skills, emergency support, supported accommodation, mental-health and resilience programmes, befriending and social cafés. The operating framework is trauma-informed practice delivered through in-person, telephone and video support rather than a software platform. LinkLiving also uses Microsoft Forms for several referral processes, and its Skills Academy offers SCQF-accredited leadership and trauma training plus paid workshops for individuals and organisations.

The business model is principally contract- and referral-led: local authorities, the Fife Health and Social Care Partnership, and housing associations commission services or refer service users. Supporting revenue comes from per-person course and per-workshop training fees, supported-accommodation fees, grants, donations and fundraising. Training is priced per participant, including £195-£950 for specified multi-session qualifications and £250-£775 for named shorter or full-day workshops, while the Sponsor the Sparkle campaign adds corporate sponsorship revenue. LinkLiving has no disclosed AI offering, public API or mobile app.

Name

LinkLiving

Legal name

LinkLiving Limited

Website

https://linkliving.org.uk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

LinkLiving is a Scottish trauma-informed health and wellbeing charity serving young people, adults with mental health challenges, older people, and housing-association tenants through support, accommodation, and resilience services, with a Skills Academy providing accredited professional training.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Other Community Housing Services (624229)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

akta.pro secondary industry

Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO)

Keywords

• Trauma-informed care
• Supported housing services
• Social care services
• Professional development training
• Mental health support

Headquarters

HQ city

Edinburgh

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government and Local Authority Contracts: Core revenue from contracts with local authorities including City of Edinburgh Council and Fife Council for the provision of housing support, visiting housing support, supported accommodation, and mental health services.
2. Skills Academy Training Courses: Revenue from SCQF-accredited professional development courses and workshops delivered to individuals and organisations across Scotland. Courses range from half-day workshops to multi-session professional development awards.
3. Donations and Fundraising: Voluntary donations through various channels including corporate sponsorships (Sponsor the Sparkle), individual fundraising events, Kiltwalk participation, easyfundraising partnerships, and legacy gifts in wills.
4. Grant Funding: Project-specific grant funding from trusts and foundations, such as the Thriving Futures Fund (managed on behalf of Turn2us Edinburgh Trust) and the Communities Mental Health and Wellbeing Fund administered by CVS Falkirk and the Scottish Government.
5. Supported Accommodation Fees: Revenue from supported temporary accommodation for young people aged 16-25, allocated in partnership with The City of Edinburgh Council. Some accommodation bases prioritise those in employment.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

LinkLiving is a trauma-informed Scottish charity that delivers housing support, supported accommodation, mental health, and youth and older-persons services across Edinburgh, Falkirk, Fife, and Clackmannanshire, alongside the LinkLiving Skills Academy which provides SCQF-accredited professional development courses and workshops in leadership and trauma-informed practice.

Product overview

LinkLiving is a trauma-informed health and wellbeing charity providing social care and support services across Edinburgh, Falkirk, Fife, and Clackmannanshire. The organisation operates two main divisions: direct care services and the LinkLiving Skills Academy training division. Direct services include mental health and wellbeing programmes, young persons' services (EYPS) offering housing support, independent living skills, emergency support, and accommodation for 16-25 year olds, and older persons' services including befriending and social cafes. The Skills Academy provides Qualifications Scotland-accredited professional development programmes including leadership qualifications (Aspiring Leaders, Leading with Influence, Inspiring Leaders), trauma-informed practice courses, and various workshops. The organisation has no AI or technology product offerings; it is a service-based charity with no public API.

Differentiator

Problem solved

Functional benefit

Brands

• Skills Academy: Training and professional development division offering SQA-accredited courses, workshops, and trauma training for professionals across Scotland.
• Link Academy
• Edinburgh Young Persons' Service (EYPS)

Products and services

• Mental Health and Wellbeing Services Comprehensive mental health and wellbeing support services including the Fife Better Than Well programme and Edinburgh Mental Health Service (EMHS), providing trauma-informed care and CBT-based self-help for individuals experiencing mental health challenges.
• Edinburgh Young Persons' Service (EYPS) Integrated service for 16-25 year olds in Edinburgh who have experienced homelessness, trauma, or disadvantage. Components include Visiting Housing Support (VHS), Independent Living Skills (ILS), Youth Emergency Support Service (YESS), Supported Accommodation, the Unaccompanied Asylum-Seeking Children Project, and the Thriving Futures Fund grant programme.
• Visiting Housing Support (VHS) One-to-one support service helping young people aged 16-25 explore housing options, maximise income, gain education or employment opportunities, develop independent living skills, and improve wellbeing through weekly trauma-informed visits.
• Independent Living Skills (ILS) 7-week group workshop programme for young people aged 16-25 covering budgeting, housing options, tenancy responsibilities, cooking skills, fire safety, and community engagement.
• Youth Emergency Support Service (YESS) Emergency support service for 16-17 year olds in crisis and at risk of homelessness, helping with housing referrals, benefits setup, and education or employment pathways.
• Supported Accommodation Temporary accommodation for 16-25 year olds with low-to-moderate support needs who have experienced homelessness, with support workers available weekly to build independent living skills. Includes up to 32 supported accommodation places at West Bridge Mill, Kirkcaldy.
• Unaccompanied Asylum-Seeking Children Project Visiting Housing Support service for young people under 18 seeking asylum with no recourse to public funds, provided in partnership with City of Edinburgh Council.
• Thriving Futures Fund Pilot grant programme managed on behalf of Turn2us Edinburgh Trust, providing tailored support and financial aid to help young people achieve long-term financial stability and personal goals. 24 young people were supported in the first year.
• Fife Temporary Accommodation with Support Supported temporary accommodation for people experiencing homelessness in Fife, based at West Bridge Mill in Kirkcaldy with up to 32 places.
• Fife Better Than Well Mental health and wellbeing programme for adults in Fife, part of LinkLiving's core Scottish Government / NHS-aligned mental health provision.
• Fife Carers' Self-Help Project Self-help project for unpaid carers in Fife, providing peer support and respite opportunities.
• Fife Visiting Support Services Visiting support services for adults in Fife, including the Fife Housing Support Service rated Very Good by the Care Inspectorate.
• Help To Stay At Home Befriending-type support service for older people in their own homes to reduce social isolation, including support for social activities, shopping trips, and medical appointments in Fife.
• Volunteer Befriending Matches trained volunteers with older people to provide regular face-to-face befriending support in homes and communities, helping improve quality of life and reduce isolation.
• Social Cafés Weekly social cafes in Fife locations (Torryburn, Rosyth, Cowdenbeath) providing opportunities for older people to socialise and offering respite to carers.
• Link Academy: Training for Young People Training facility offering qualifications and skills development programmes for young people, with a modern learning space in Falkirk featuring a 100-inch screen and collaborative work areas.
• LinkLiving Skills Academy Training division offering Qualifications Scotland-accredited courses, workshops, trauma training, and Insights Discovery programmes for professional development across Edinburgh, Fife, and Falkirk.
• Aspiring Leaders (SCQF Level 6) Introduction to leadership and management for those aspiring to leadership roles, covering leadership styles, motivation, creating culture, and dealing with difficult situations over 6 face-to-face sessions.
• Leading with Influence (SCQF Level 7) Professional Development Award introducing leadership and management for first-line managers, covering leadership approaches and team building over 6 face-to-face sessions.
• Inspiring Leaders (SCQF Level 8) Advanced Professional Development Award for experienced leaders and managers, covering leadership, operational planning, and change management. Jointly certified by Qualifications Scotland and CMI; learners receive 12 months free CMI studying membership. £795 per person.
• Approaches to Trauma-Informed Practice (SCQF Level 7) Professional Development Award covering trauma awareness, childhood trauma, therapeutic approaches, and organisational approaches to trauma over 9 face-to-face sessions. £950 per person.
• Presentation Skills (SCQF Level 8) Advanced course developing skills for using presentation software and multimedia to deliver effective presentations for business, vocational, or social purposes. £250 per person.
• Trauma Informed Practice Workshop 3.5-hour workshop providing basic knowledge of trauma and trauma-informed ways of working, suitable for anyone in the workforce. £495 per workshop, max 15 participants, delivered face-to-face or online.
• Trauma Skilled Practice (Frontline Staff) Training for frontline staff working with people affected by trauma, aligned with NES Transforming Psychological Trauma Framework at Level 2, covering trauma awareness, stress response, and trauma-informed approaches.
• Trauma Skilled Practice (Leaders and Managers) Training for leadership and managerial staff to support frontline workers, focusing on creating trauma-informed culture within teams and organisations. £195 per person, minimum 6 participants.
• Train the Trainer 3-day course equipping participants with up-to-date knowledge and skills to design, deliver, and evaluate effective training.
• Safeguarding Workshop 2.5-hour workshop covering the 4R's of safeguarding: Recognise, Respond, Refer, Record, exploring harm recognition and appropriate action. £425 per workshop, max 15 participants.
• Stress Management Workshop 3-hour workshop exploring stress characteristics, impact on the body, and positive coping mechanisms for personal and work-related stress.
• Self-Help Coping Strategies Workshop 4-hour practical workshop covering coping strategies for positive mental health including grounding techniques, mindfulness, and sleep hygiene. £525 per workshop, max 15 participants.
• Linking Up - Enabling Innovation 6-day course encouraging continuous improvement through idea generation and development, culminating in an SCQF Level 8 qualification in Presentation Skills.
• Fostering Resourcefulness and Resilience Training Full-day workshop on fostering resourcefulness and resilience; £775 per workshop, max 15 participants.

Quantifiable outcome

• Fife Housing Support Service rated 'Very Good' (Grade 5) across three Care Inspectorate indicators and 'Excellent' (Grade 6) for compassion, dignity and respect.
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Turn2us Edinburgh TrustcoreStrategic or Co-development PartnerScottish charities LinkLiving and Turn2us have joined forces to support young people in Edinburgh in taking steps towards long-term financial stability. LinkLiving's Edinburgh Young Persons' Service participates in Turn2us Edinburgh Trust's three-year pilot grant programme, the Thriving Futures Fund, using the funding to help young people flourish through tailored support and financial aid. In the first year, 24 young people were supported to achieve personal goals.
• Falkirk FC Falkirk FoundationcoreStrategic or Co-development PartnerThe Sporting Chance programme, funded by a £25,000 grant from the Communities Mental Health and Wellbeing Fund (administered by CVS Falkirk and the Scottish Government), is run in partnership with Falkirk FC's Falkirk Foundation. Young people aged 16-25 learn tools and techniques to manage mental health and wellbeing through sport and physical activity.
• Raith Rovers FCcoreStrategic or Co-development PartnerPartnership with Raith Rovers FC supports the Sporting Chance programme in Fife, using football and physical activity to help young people manage their mental health and wellbeing.
• Gold and Gray Soccer AcademyminorStrategic or Co-development PartnerPartnership with Gold and Gray Soccer Academy in Edinburgh supports the Sporting Chance programme, providing football activities alongside mental health and wellbeing workshops.
• McTaggart Construction LimitedcoreStrategic or Co-development PartnerLinkLiving and McTaggart Construction partnered to deliver a skills event for 18 young people at Link Academy in Falkirk, providing insight into the construction industry through activities including making planters, creating storage solutions, painting, and mono-blocking. McTaggart is Scotland's Large Apprentice Employer of the Year.
• Link GroupcoreOthersLinkLiving is part of the Link Group of companies, one of Scotland's largest providers of affordable housing and support services. Link's Chief Executive Jon Turner noted the partnership as a key contributor to the success of initiatives like the HoME Project.
• Larkfield Housing AssociationcoreChannel Partner/ Reseller/ DistributorPartnership with Larkfield Housing Association for delivery of the HoME Project and Building Resilience for a Better Home services, providing intensive housing management assistance to tenants.
• Paragon Housing AssociationcoreChannel Partner/ Reseller/ DistributorPartnership with Paragon Housing Association for delivery of the HoME Project and Building Resilience for a Better Home services, providing intensive housing management assistance to tenants.
• Fife Health and Social Care PartnershipcoreOthersThe Help to Stay at Home service is funded by the Fife Health and Social Care Partnership, which commissions services for older people in Fife.
• City of Edinburgh CouncilcoreOthersPartnership with City of Edinburgh Council for the provision of Visiting Housing Support and the Unaccompanied Asylum-Seeking Children Project. The Council assesses and refers young people for supported accommodation and commissions various LinkLiving services.
• easyfundraisingminorGTM or Marketing PartnerLinkLiving is registered with easyfundraising, allowing supporters to raise free donations every time they shop online with over 4,500 retailers, at no extra cost to the shopper.
• Sponsor the Sparkle SponsorsminorOthersAnnual corporate sponsorship campaign with businesses sponsoring LED stars on West Bridge Mill, Kirkcaldy. Sponsors include Cassiopeia (£1,500), Edmundson Electrical, CR Smith, Plumbase, Jewsons, and others. Has raised over £20,000.

Scale indicators9 records

Recent moves3 records

Expansion highlights6 records

Direct peers

• Penumbra: Scottish mental health and social care charity delivering personalised support across Scotland. Direct comparable to LinkLiving's mental health, housing support, and outreach services, sharing the Scottish geography, local authority commissioning model, and person-centred recovery-focused ethos.
• SAMH (Scottish Association for Mental Health): Scotland's largest mental health charity, providing mental health services, social care, and support across Scotland. Directly comparable to LinkLiving's mental health and wellbeing programmes and Edinburgh Mental Health Service, operating with similar trauma-informed principles and Scottish local authority contracts.
• Quarriers: Scottish charitable organisation providing social care, mental health, learning disability, and homelessness services. Strongly comparable to LinkLiving's multi-segment support model across Scottish geographies, with overlapping customer segments and local authority funding base.
• Turning Point Scotland: Major Scottish social care provider delivering mental health, learning disability, addiction, and housing support services across Scotland. Competes with LinkLiving for similar local authority contracts and serves overlapping customer segments including vulnerable adults and people with complex needs.
• Carr Gomm: Scottish social care charity supporting people with learning disabilities, mental health issues, and other support needs across Scotland. Comparable service portfolio, geographic footprint, and commissioning model to LinkLiving's housing support and mental health services.
• Edinburgh Cyrenians: Edinburgh-based charity tackling the causes and consequences of homelessness, social exclusion, and disadvantage. Directly comparable to LinkLiving's Edinburgh Young Persons' Service and homelessness-related supported accommodation work in the same primary geography.

Broad incumbents

• Home Group: One of the UK's largest housing associations providing supported housing, mental health, and learning disability services across England and Scotland. Most directly comparable to LinkLiving's parent Link Group in business model, scale of operations, and supported housing portfolio.
• Crisis UK: National UK charity working to end homelessness, including homelessness prevention, education, and research. Competes with LinkLiving for the same pool of homelessness-focused local authority contracts at broader national scale and brand recognition.
• Centrepoint: UK-wide charity supporting young people experiencing homelessness, with supported housing, education, and training services. Comparable to LinkLiving's EYPS offering in target segment (16-25 year olds) and service types, though operating at significantly larger national scale.
• Shelter Scotland: Scotland's leading housing and homelessness charity, providing advice, support, and campaigning. Overlaps with LinkLiving's housing support and homelessness services but operates more as an advocacy-and-advice organisation at national scale rather than direct service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCEVdAr-RhOGRY3Rj0JF_Kzg
• Facebooken-gb.facebook.com/LinkLiving
• LinkedInlinkedin.com/company/linkliving-limited

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LinkLiving