Carr Gomm
Carr Gomm is a Scottish social care charity providing person-centred support across learning disabilities, mental health, dementia, autism, addiction, older people, and housing, serving 4,000+ individuals annually through commissioned local authority and NHS contracts across Scotland.
- Company typePrivate
- Founded2000
- HeadquartersEdinburgh, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Carr Gomm does
Carr Gomm is a Scottish social care charity operating as a company limited by guarantee, headquartered in Edinburgh at Space, 11 Harewood Road, with service delivery across Argyll & Bute, Forth Valley, Glasgow, Edinburgh, Dundee, and the Highlands. Founded around 2000 and now employing 1,001–5,000 staff, it supports over 4,000 people annually and delivers more than 1 million hours of direct support. Its core offering is person-centred social care spanning learning disabilities, physical disabilities, dementia, autism, mental health, addiction, older people, housing support, and respite, supplemented by community programmes such as Men in Sheds, Keep Warm Boxes, Club Fun, Healthy Kitchen Group, and the Coming Home Project.
The underlying technology stack is operational rather than platform-based. Carr Gomm runs a 24/7 Responder Service using telecare/telehealth alarm systems (50,000+ visits in Argyll & Bute in 2024–2025 to prevent hospital readmissions), a staff-facing Carr Gomm App for wellbeing, a Digital Inclusion Programme, and a VR-based staff training pilot. Marketing and analytics use standard SaaS (Mailchimp, Google Analytics, Hotjar, Facebook). There is no disclosed proprietary software product, API, or AI capability.
The revenue model is dominated by statutory commissioning from Scottish local authorities and NHS Scotland under contractual arrangements, supplemented by donations, corporate fundraising, a £1/week lottery (prizes up to £25,000), a charity shop in Inverness, and Self-Directed Support funding channelled through individual budgets. The charity holds multiple accreditations including Living Wage Employer, Disability Confident, SQA Approved Centre, OSCR registration, Care Inspectorate 'Very Good' ratings, and the LGBT Charter Foundation Award (January 2025).
Carr Gomm firmographics
Firmographics- Name
- Carr Gomm
- Legal name
- Carr Gomm
- Website
- https://carrgomm.org
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Carr Gomm is a Scottish social care charity providing person-centred support across learning disabilities, mental health, dementia, autism, addiction, older people, and housing, serving 4,000+ individuals annually through commissioned local authority and NHS contracts across Scotland.
- Ownership category
- akta.pro rank
Carr Gomm industry classification
Industry- Product category
- Social Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industry
- Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH)
Keywords
Where Carr Gomm is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Carr Gomm business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Statutory Funding: Core funding from local authorities and NHS Scotland for delivery of social care services under contractual arrangements.
- Donations and Fundraising: Voluntary donations from individuals, corporations, and trusts supporting community projects and innovative initiatives through the Futures programme.
- Carr Gomm Lottery: Weekly lottery at £1 per entry with prizes up to £25,000, generating fundraised income for community projects.
- Charity Shop: Retail operation in Inverness selling preloved items, with proceeds supporting community projects across the Highlands.
- Self-Directed Support: Funding channelled through individual SDS budgets where individuals direct their own support packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Carr Gomm Lottery - £1 per week entry |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Carr Gomm product offering
Product offeringCore offering
Carr Gomm is a Scottish social care charity delivering person-centred support services across Scotland for people with addiction, autism, dementia, learning disabilities, mental health challenges, physical disabilities, older people, the homeless, and unpaid carers. The organization also operates a 24/7 Responder Service in Argyll & Bute, counselling services, community projects (e.g. Men in Sheds), a charity shop, and a weekly lottery to fundraise.
Product overview
Carr Gomm is a social care charity offering a comprehensive portfolio of person-centred support services across Scotland. The organisation operates a multi-product model consisting of core social care support services (covering addiction, autism, dementia, housing support, mental health, physical and learning disabilities) complemented by community-focused initiatives including the Men in Sheds, Futures innovation programme, Keep Warm Boxes, and LGBT Network. Digital offerings include the Carr Gomm App for staff support and a Digital Inclusion Programme. Additional services include counselling, a charity lottery, and a physical charity shop. The Global Ambassador Programme facilitates international knowledge exchange, while Community Contacts provides Self-Directed Support advice.
Differentiator
Problem solved
Functional benefit
Brands
- Carr Gomm Lottery: Weekly lottery where participants can win up to £25,000 for £1 per week, with proceeds supporting community projects.
- Futures
- Global Ambassador Programme
- Time to Shine Awards
Products and services
- Social Care Support Services Person-centred social care support delivered across Scotland covering addiction recovery, autism, dementia care, housing support, mental health, older people, physical disabilities, learning disabilities, and respite care. Provided through Support Practitioners in individuals' homes and community settings.
- Responder Service 24/7 emergency response and monitoring service in Argyll and Bute making over 50,000 visits in 2024-2025 to keep vulnerable people safe in their own homes and prevent hospital readmissions and unnecessary ambulance callouts.
- Counselling Service In-person counselling provided to local communities including students, offering mental health support with demonstrated wellbeing improvements including a 13 point average reduction in psychological distress on the CORE-10 scale and a 50% increase in counselling clients in its second year of operation.
- Men in Sheds Dedicated, friendly meeting place in Craigmillar where men experiencing loneliness and isolation come together to share skills, build self-esteem, and forge friendships.
- Community Contacts Helping hand service with Self-Directed Support providing advice and support to community members, including unpaid carers.
- Carr Gomm Lottery Weekly lottery at £1 per entry offering the chance of winning up to £25,000 every Friday, generating fundraised income for Carr Gomm's community projects.
- Carr Gomm Charity Shop Physical charity shop in Inverness's Victorian Market selling preloved items to raise funds for community projects across the Highlands, managed by Ania Cousens with support staff and volunteers.
- Self-Directed Support Services Support delivered through Scotland's Self-Directed Support (SDS) framework, allowing individuals to direct their own care and support arrangements through Options 1-4, individual budgets, direct payments, and personalised support planning.
Quantifiable outcome
- 4,000+ people supported across Scotland
- +4 more outcomes
Companies that use Carr Gomm
Customer profileNamed customers3 records
Segments11 records
Ideal customer profiles3 records
Carr Gomm technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Carr Gomm partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, flagship and minor.
- EASPD (European Association of Service Providers for Persons with Disabilities)coreCarr Gomm participates in EASPD forums and conferences, including the Forum on Arts, Culture and Sport. Staff attend study visits and conferences in Europe, sharing expertise in disability services and learning from international counterparts.
- European Social Network (ESN)coreCarr Gomm participates in ESN conferences and working groups on quality in social services. Staff represent the organization at European level, contributing to discussions on community-based social services and workforce development.
- CIF International (Council of International Fellowship)coreCarr Gomm supports staff applications to CIF professional exchange programmes. Andrew Thomson participated in a 15-night programme in Taiwan including cultural visits and professional development with government officials and social care organizations.
- European CommissionflagshipThrough the European Social Network, Carr Gomm was awarded a Peer Learning Visit to Hoganas, Sweden. Funded under European Commission programmes to learn about social care innovations and digital technologies for aging populations.
- Queen Margaret UniversitycorePartnership for music therapy programme in Dundee services. Student Rhuari provided 6-month placement delivering music therapy, fostering emotional bonds and therapeutic engagement with individuals supported.
- Health by SciencecorePartnership supporting Move to Improve programme for people supported. Health by Science provides exercise and movement support, complementing Carr Gomm's person-centred approach to maintaining mobility and independence.
- Forth Valley Sports Festival PartnersminorCollaboration with community groups and Health by Science to deliver inclusive sports day in Forth Valley, providing opportunities for people supported to try new sports.
- LGBT Youth ScotlandcoreAwarding body for LGBT Charter Foundation accreditation. Partnered over 18 months to demonstrate policies, practices and values align with LGBT Charter standards for inclusive support.
- Scottish CarecorePartnered in hosting the 2023 Global Ageing Network Biennial Conference in Glasgow. Leading care and support provider association in Scotland.
- iSocial (Catalan organization)minorCatalan organization arranging international trips for members to learn about innovative social care experiences. Visited Carr Gomm in Edinburgh to learn about social care provision.
- Yorkes of DundeeminorLocal business that donated prizes to Dundee fundraising gala event.
- Dundee StarsminorIce hockey team that donated tickets as prizes for fundraising draws.
- Dundee UnitedminorFootball club that donated tickets as prizes for fundraising draws.
- Dundee FCminorFootball club that donated tickets as prizes for fundraising gala.
- Brooksbank CentreminorVenue that generously donated space for Dundee fundraising gala event.
- Days of AccessminorProject providing imaginative connection to landscape and nature. Led creative nature walk at Tentsmuir for people supported in Dundee, including poetry activities.
- Hoganas OmsorgcoreSwedish social care organization owned by Hoganas municipality, providing support to over 400 older people. Peer learning visit partner for digital innovations in social care.
- Hoganas KommunminorHoganas municipality/local authority partner in European Peer Learning Visit, sharing practices on digital innovations for aging populations.
- ACE Project (Accelerating Home Innovation Ecosystem)minorEuropean project connecting innovators in digital/technology sector with social care organizations. 14 partners from 6 countries testing over 30 innovations for care and support.
- Leonardo UKminorCorporate partner that selected Carr Gomm as beneficiary of annual golf day charity event. Raised £5,250 in 2017 through tournament, raffle and auction.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Carr Gomm competitors and assessment
Company assessmentDirect peers
- Turning Point: UK social care charity supporting people with learning disabilities, mental health needs, and substance misuse across communities. Highly comparable to Carr Gomm in mission, person-centred delivery model, and reliance on local authority commissioning.
- Penumbra Mental Health: Scottish mental health charity providing community-based support, counselling, and self-directed support services. Direct geographic and service-line overlap with Carr Gomm's mental health and counselling offering.
- Quarriers: Long-established Scottish social care charity supporting people with disabilities, mental health challenges, and epilepsy. Closely comparable in Scottish footprint, support range, and community-based care model.
- Hft (Home Farm Trust): UK charity supporting people with learning disabilities to live independently. Comparable in service model and person-centred disability support, though UK-wide rather than Scotland-only.
- Scottish Association for Mental Health (SAMH): Scotland's leading mental health charity, providing community-based services and campaigning on mental health policy. Strong overlap with Carr Gomm's mental health and counselling services in the Scottish market.
- Enable Scotland: Scottish charity focused on learning disabilities, campaigning and person-centred support. Comparable in target population (learning disabilities), Scottish geography, and advocacy-driven operating model.
- Capability Scotland: Scottish disability charity providing community-based and residential support to people with physical and learning disabilities. Direct Scottish competitor with comparable person-centred model and SDS expertise.
- Sense: UK charity supporting people with complex disabilities, including autism and sensory impairments, in community settings. Comparable in person-centred delivery and complex-needs population.
- Community Integrated Care (CIC): Large UK social care provider supporting people with learning disabilities, autism, and mental health needs through community-based, person-centred services. Comparable in delivery model and commissioned social care focus.
Broad incumbents
- Leonard Cheshire: Major UK charity supporting people with disabilities through residential and community services. Broader geographic reach and portfolio, but overlapping mission in disability and independent-living support.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Carr Gomm social profiles
Digital presenceCarr Gomm compliance and trust
Trust signalCompliance5 records
Carr Gomm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carr Gomm leadership team
Management profileNumber of profiles
Profiles11 records
Carr Gomm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carr Gomm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carr Gomm
What does Carr Gomm do?
Carr Gomm is a Scottish social care charity delivering person-centred support services across Scotland for people with addiction, autism, dementia, learning disabilities, mental health challenges, physical disabilities, older people, the homeless, and unpaid carers. The organization also operates a 24/7 Responder Service in Argyll & Bute, counselling services, community projects (e.g. Men in Sheds), a charity shop, and a weekly lottery to fundraise.
Is Carr Gomm a public or private company?
Carr Gomm is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Carr Gomm founded?
Carr Gomm was founded in 2000. It employs 1,001 to 5,000 people.
Where is Carr Gomm based?
Carr Gomm is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does Carr Gomm make money?
Five revenue lines are on record. Statutory Funding is the primary driver. The others are donations and Fundraising, carr Gomm Lottery, charity Shop and self-Directed Support.
Who are Carr Gomm's main competitors?
Direct peers on record are Turning Point, Penumbra Mental Health, Quarriers, Hft (Home Farm Trust), Scottish Association for Mental Health (SAMH), Enable Scotland, Capability Scotland, Sense and Community Integrated Care (CIC). Leonard Cheshire is listed as a broad incumbent.
Does Carr Gomm have an API?
No public API is recorded for Carr Gomm.
What industry is Carr Gomm in?
Carr Gomm's product category is Social Care Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of HLADAEAH, Continuing Care at Home (CCaH) / Virtual CCRC Programs. Its NAICS code is 624120 and its SIC code is 8300.