What Viettel Solutions does

Viettel Solutions (legal name: Viettel Business Solutions Corporation) is the enterprise digital transformation arm of Viettel Group, Vietnam's largest state-owned telecommunications conglomerate under the Ministry of Defence. Founded in 2018 and headquartered in Hanoi, the company delivers ICT and AI-powered platforms across five core verticals: Digital Government, Digital Business, Digital Health, Digital Education, and Digital Transportation. Its proprietary portfolio includes Viettel DMS (distribution management), TESSEL AI (computer vision for retail execution), DMS Insight (predictive analytics), Viettel Smart IP (industrial park management), IOC (Intelligent Operations Center), AI Insight (energy), Viettel ITS (intelligent transportation), and the first 5G private-network smart factory in Vietnam — all built on AIoT, Big Data, cloud, and GPU-accelerated AI infrastructure.

The business monetizes through a mix of professional services (custom enterprise IT and digital transformation projects), managed services (5G, data centers, telecommunications), and recurring SaaS subscriptions (DMS, Smart IP, IOC platforms), with quote-based annual pricing for government and large enterprise customers. Primary customer segments are Government and Enterprise (marked is_primary), supported by healthcare, education, and transportation. Marquee customers include the Ministries of Health, Education and Training, and Defence; state-owned corporations EVNNPC, PVN, ACV, and Saigon Newport; major cities including Hanoi, Da Nang, and Phu Quoc; and FMCG enterprises Thiên Long, Cholimex, and Nutifood.

Viettel Solutions is differentiated by ownership of the underlying telecom stack — 128,000 stations across 2G/3G/4G/5G, five Tier-3 TIA 942 / PCI DSS data centers, and a customer care network in all 63 Vietnamese provinces plus 10 international markets. It is also the sole managed service provider for F5 Networks in Vietnam and holds strategic alliances with Meta, NVIDIA, Qualcomm, Samsung, Teradata, Aduna Global, AWS, Microsoft, Oracle, Cisco, and SAP. International expansion is anchored by annual presence at MWC Barcelona and the 2026 GSMA Open Gateway Network API partnership with Aduna Global.

Name

Viettel Solutions

Legal name

Viettel Business Solutions Corporation (Viettel Solutions) – Branch of Military Industry and Telecommunication Group

Website

https://solutions.viettel.vn

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Viettel Solutions is the enterprise digital transformation arm of Vietnam's state-owned Viettel Group, delivering ICT and AI platforms across government, healthcare, education, transportation, and FMCG sectors in Vietnam and 10 international markets via proprietary platforms including Viettel DMS, IOC, Viettel Smart IP, and 5G-enabled smart infrastructure.

Ownership category

akta.pro rank

Product category

Enterprise Digital Transformation Software

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Application Modernization (Monolith-to-Modules, Domain Modernization) (BPAEAFAG)

akta.pro secondary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Digital transformation services
• Enterprise IT solutions
• Government technology platforms
• Telecommunications infrastructure
• Cloud and security services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Enterprise IT Solutions: Custom IT solutions and digital transformation services for government agencies and enterprise customers
2. Digital Infrastructure: 5G network infrastructure, data center services, and telecommunications solutions
3. Software Platform Subscriptions: SaaS solutions for distribution management, industrial park management, smart city operations

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Viettel Solutions is the ICT solutions and consulting arm of Vietnam's state-owned Viettel Group, delivering end-to-end digital transformation programs to government and large-enterprise customers. Its portfolio is organised across five industry verticals — Digital Government, Digital Business, Digital Health, Digital Education, and Digital Transportation — and is delivered through four service pillars: IT, Digital Infrastructure, Security, and Telecommunications.

Product overview

Viettel Solutions offers a comprehensive portfolio of digital transformation solutions organized around five core verticals — Digital Government, Digital Business, Digital Health, Digital Education, and Digital Transportation — supported by four service pillars: Information Technology, Digital Infrastructure, Security and Privacy, and Telecommunication. The portfolio spans platforms (Viettel Smart IP for industrial park management, IOC for integrated operations centers, Viettel DMS for distribution management) and specialized AI sub-products (TESSEL AI for computer vision-based retail monitoring, DMS Insight for sales analytics, AI Insight for energy sector analytics). Solutions are built on core technologies including AIoT, Big Data, cloud, 5G, and GenAI, with 'Make in Vietnam' positioning across government, enterprise, healthcare, education, and transportation sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Viettel Smart IP

Quantifiable outcome

• 30-50% reduction in process violation rates through AI-powered workflow management
• +5 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability11 records

Feature8 records

Partnerships

22 partnerships are on record, tiered core, minor and strategic.

• EVNNPC (Northern Electricity Power Corporation)coreImplementation/ SI/ Consulting Partner · 19 March 2026Centralized data warehouse development project. Integration of data from HRMS, CMIS, ERP, GIS systems into unified platform for real-time analytics, decision support, and AI applications in power distribution operations.
• Aduna GlobalcoreStrategic or Co-development Partner · 5 March 2026Framework agreement for Network API services at MWC 2026 in Barcelona. Partnership establishes collaboration roadmap for implementing network APIs under GSMA Open Gateway initiative aligned with CAMARA standards. Enables enterprises and developers simplified access to advanced network capabilities across multiple markets for transaction security, fraud detection, and digital identity use cases.
• Phu Quoc CitycoreImplementation/ SI/ Consulting Partner · 24 September 2025Smart Operations Center (IOC) for comprehensive special economic zone management as part of 10 key infrastructure projects.
• Da Nang CitycoreImplementation/ SI/ Consulting Partner · 15 August 2023Comprehensive intelligent operations center (IOC) deployment down to district level for city-wide digital management.
• Meta PlatformscoreStrategic or Co-development Partner · 18 July 2023Official A2P (Application to Person) SMS messaging provider for Meta in Vietnam. Direct connection for A2P SMS services to improve interaction channels between users and Meta's social network platforms. Users receive official messages including OTP authentication codes from Facebook, Instagram, and WhatsApp brands.
• ASOCIO (Asian-Oceanian Computing Industry Organization)minorStrategic or Co-development Partner · 26 May 2023Exploration of cooperation opportunities in Asia-Oceania technology market.
• Hanoi University of Science and TechnologystrategicStrategic or Co-development Partner · 29 April 2021Digital transformation cooperation including e-learning solutions, school management systems, and digital infrastructure.
• Vietnam Oil and Gas Group (PVN)strategicStrategic or Co-development Partner · 20 April 2021Digital transformation cooperation (2021-2023) for oil and gas industry operations.
• Vietnam Airport Corporation (ACV)strategicStrategic or Co-development Partner · 16 April 2021Comprehensive digital transformation for aviation sector including airport operations and passenger services.
• Ministry of Defense (Vietnam)coreStrategic or Co-development Partner · 16 April 2021Public Service Portal deployment for defense ministry administrative procedures.
• Saigon Newport CorporationstrategicStrategic or Co-development Partner · 15 April 2021Digital transformation consulting for logistics and port operations.
• Nova GroupstrategicStrategic or Co-development Partner · 15 April 2021Digital transformation cooperation for real estate and hospitality sectors.
• Thong Nhat HospitalstrategicImplementation/ SI/ Consulting Partner · 7 April 2021Smart hospital ecosystem deployment with Telehealth consultation center for remote medical support.
• Academy of Education ManagementstrategicStrategic or Co-development Partner · 2 April 2021SmartLMS deployment for training over 70,000 educational managers nationwide through online platform.
• Ministry of Education and Training (Vietnam)coreStrategic or Co-development Partner · 9 December 2020Digital transformation cooperation for education sector (2021-2025). Joint development of digital ecosystem for education including identification codes for each teacher and student, database solutions, and LMS platforms for over 850,000 teachers nationwide.
• Ministry of Health (Vietnam)coreStrategic or Co-development Partner · 20 November 2020Health Public Portal development and Personal Health Record platform. Standardized hundreds of thousands of medical data including pharmaceuticals, cosmetics, medical equipment, food safety, and medical examination pricing across all provinces.
• VIASM (Institute for Advanced Study in Mathematics)strategicStrategic or Co-development Partner · 4 November 2020Strategic cooperation to apply mathematics on 4.0 technology platforms (Big Data, AI, Cloud, IoT, AR/VR, Blockchain). Joint research and training in AI, Big Data for government and corporate customers. Recruitment of qualified personnel and connection with overseas expert networks.
• TeradatastrategicTechnology or Integration · 28 October 2020Strategic cooperation for digital transformation in Vietnam. Focus on data lakes, data governance, descriptive/diagnostic analysis, AI/machine learning, predictive analytics. Vertical solutions for smart factories, smart cities, smart power plants, and digital banking.
• Samsung VinastrategicStrategic or Co-development Partner · 18 August 2020Strategic cooperation for smart city solutions and online conferencing. Deploying specialized display solutions including video walls, interactive screens, LED monitors for webinars and smart city operations including management solutions, security monitoring, and information display.
• NVIDIAstrategicTechnology or IntegrationAI development cooperation for GPU-accelerated computing and AI model training. Access to cutting-edge AI technologies including those still in laboratory phase.
• QualcommstrategicTechnology or IntegrationAI development cooperation for mobile and edge AI applications.
• F5 NetworksstrategicTechnology or IntegrationStrategic business partnership; first and only Managed Service Provider of F5 Networks in Vietnamese market.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Others

• Ericsson: Global telecommunications infrastructure and Network API provider, partner in GSMA Open Gateway ecosystem—comparable to Viettel Solutions in the Network APIs and 5G-enabled telco platform monetization opportunity.

Broad incumbents

• Accenture: Global professional services firm with large-scale digital transformation, public sector, and systems integration practices—comparable to Viettel Solutions in addressing complex government and enterprise transformation programs.
• NTT Data: Global IT services provider within Japan's NTT Group, offering systems integration, managed services, and digital transformation—comparable to Viettel Solutions as a telco-affiliated systems integrator with government and enterprise digital transformation offerings.
• Infosys: Global IT services and consulting leader offering digital transformation, cloud, AI, and enterprise modernization—comparable to Viettel Solutions across enterprise application modernization, system integration, and AI-powered transformation engagements.
• Samsung SDS: IT services arm of Samsung Group providing digital transformation, cloud, AI, and smart city solutions globally—comparable to Viettel Solutions as an integrated digital transformation arm of a major industrial/telecom group with similar government and enterprise focus.
• Tata Consultancy Services (TCS): Global IT services, consulting, and digital transformation major with deep government and enterprise systems integration practice—comparable to Viettel Solutions in scale of digital transformation delivery and government-facing systems integration capabilities.

Direct peers

• CMC Corporation: Vietnamese IT conglomerate with system integration, cloud, and cybersecurity practices serving government and enterprise—directly comparable to Viettel Solutions' domestic IT services and government contracts business.
• TMA Solutions: Vietnamese IT services and software development company with strong systems integration and outsourcing capabilities—directly comparable to Viettel Solutions in Vietnam-based enterprise and government IT services delivery.
• FPT Software: Largest Vietnamese IT services and digital transformation company, offering systems integration, cloud, AI, and software outsourcing to global enterprises and government—directly comparable to Viettel Solutions across most verticals and customer segments in Vietnam.

Regional players

• VNG Corporation: Vietnamese technology company with cloud, AI, and digital services alongside consumer internet products—comparable to Viettel Solutions as a Vietnam-headquartered technology provider pursuing cloud and digital transformation adjacencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viettel Solutions