NeighborHub Health

What NeighborHub Health does

NeighborHub Health is a nonprofit Federally Qualified Health Center founded in 1986 (as Cincinnati Health Network) and rebranded in October 2023, headquartered in Cincinnati, Ohio. It is the sole FQHC in Greater Cincinnati dedicated exclusively to serving individuals experiencing homelessness and people living with HIV/AIDS, delivering approximately 44,000 patient visits annually to more than 10,000 unique patients across Greater Cincinnati, Northern Kentucky, and Southeastern Indiana. The organization operates as the regional grantee for the Ryan White Part C HIV/AIDS Program and receives a federal Health Care for the Homeless Grant, supplemented by insurance billings (Medicaid, Medicare, and commercial), private donations, and supplemental opioid-response funding.

The care delivery model integrates primary medical, dental, and behavioral health services through fixed clinic locations embedded in shelters (Kate Bennett Primary Care Center, Barron Shelterhouse, Hatton Shelterhouse, Bethany House, Peter T. Frame/Caracole Building), a Mobile Medical Van, a Mobile Dental Van launched in January 2025, and a Street Medicine Team operating from a sprinter van. Supporting services include an in-house pharmacy opened April 2024, a Sliding Fee Discount Program (care provided regardless of ability to pay), buprenorphine-based opioid use disorder treatment, PrEP for HIV, a Harm Reduction Vending Machine initiative, a Workforce Development Program training Medical Assistants, and a Patient Care Closet. Technology backbone is an Athenahealth Electronic Medical Record system with patient portal.

The business model is grant- and reimbursement-driven nonprofit healthcare. Core revenue streams are federal grants (Health Care for the Homeless Grant, Ryan White Part C) and insurance billings (Medicaid, Medicare, commercial), supplemented by individual donations and one-off grants such as the $485,000 OneOhio Recovery Foundation award in November 2024. Pricing is income-based via the sliding fee schedule (homeless patients at or below 200% Federal Poverty Level; HIV/AIDS patients at or below 300% FPL). The organization is governed by a Board of Directors including a Consumer Advisory Board and operates under leadership including CEO Brian VanderHorst, CFO Austin Maddox, COO Charity Gutierrez, and Medical Director Anne Feczko.

Name

NeighborHub Health

Legal name

Cincinnati Health Network

Website

https://neighborhubhealth.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

NeighborHub Health is a Cincinnati-based nonprofit Federally Qualified Health Center founded in 1986 that delivers integrated medical, dental, and behavioral health care to over 10,000 homeless individuals and people with HIV/AIDS annually across Greater Cincinnati, Northern Kentucky, and Southeastern Indiana through fixed clinics, mobile vans, and a street outreach team.

Ownership category

akta.pro rank

Product category

Federally Qualified Health Center Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Home-Based Primary Care / Medical House Call Practices (HLAFAEAI), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Homeless healthcare
• HIV/AIDS care
• Federally qualified health center
• Mobile medical clinics

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Federal Grants: Primary funding comes from the federal Health Care for the Homeless Grant and Ryan White Part C funding grant, which support core operations for serving homeless populations and HIV/AIDS patients in the tri-state region.
2. Insurance Billings: The organization accepts most insurance types including Medicaid and Medicare, and bills insurance for services rendered to patients with coverage.
3. Private Donations: Individual and community donations support additional services and programs beyond grant-funded activities, including the Patient Care Closet and workforce development initiatives.
4. OneOhio Recovery Foundation Grant: In November 2024, NeighborHub Health received $485,000 in grant funding from the OneOhio Recovery Foundation to support Street Medicine and Harm Reduction Services Team development, specifically for opioid use disorder treatment and harm reduction services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

NeighborHub Health operates as a Federally Qualified Health Center (FQHC) providing integrated medical, dental, behavioral health, and substance use disorder treatment to individuals experiencing homelessness and people living with HIV/AIDS. Services are delivered through fixed clinic locations at shelters and community sites, mobile medical and dental vans, and a Street Medicine Team operating from a sprinter van, serving over 10,000 patients annually across Greater Cincinnati, Northern Kentucky, and Southeastern Indiana.

Product overview

NeighborHub Health is a federally qualified community health center (FQHC) dedicated exclusively to serving individuals experiencing homelessness and those living with HIV/AIDS in Greater Cincinnati and Northern Kentucky. Founded in 1986 (as Cincinnati Health Network) and rebranded in October 2023, the organization provides approximately 44,000 patient visits annually across a unified, integrated care model. The core product is a comprehensive, integrated healthcare delivery system combining primary medical care, dental care, behavioral health, and substance use disorder treatment, delivered through fixed clinic locations (Kate Bennett Primary Care Center, Barron Shelterhouse for Men, Hatton Shelterhouse for Women, and satellite sites), a Mobile Medical Van, and a recently launched Mobile Dental Van. Supporting modules include an in-house pharmacy (opened 2024), the Street Medicine Team operating from a sprinter van, a Harm Reduction Vending Machine program, a Workforce Development Program (Medical Assistant Training), a Patient Care Closet for essential supplies, a Sliding Fee Discount Program, and Respite Care Services. As the local grantee for the Ryan White Part C HIV/AIDS Program, NeighborHub Health also manages a regional network of partner organizations delivering HIV/AIDS care, testing, and case management across Southwestern Ohio, Northern Kentucky, and Southeastern Indiana.

Differentiator

Problem solved

Functional benefit

Brands

• The Kate Bennett Primary Care Center: Primary care clinic named in honor of Kate Bennett, former CEO of Cincinnati Health Network and champion of quality healthcare for underserved populations.
• Street Medicine Program
• Patient Care Closet
• Workforce Development Program

Products and services

• Healthcare for the Homeless Program Comprehensive integrated medical, dental, and behavioral health services, substance use disorder treatment, and referrals for individuals experiencing homelessness in Greater Cincinnati and Northern Kentucky. Recognized as a Patient Centered Medical Home by NCQA.
• Ryan White Part C HIV/AIDS Program

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• University of Cincinnati Physicians Department of Family and Community MedicinecoreStrategic or Co-development PartnerPhysicians from the UC Department of Family & Community Medicine provide primary care and psychiatry services at Healthcare for the Homeless Program clinics, on the Mobile Medical Van, seasonally at Belterra Park Racetrack, and as backup for the physician at the Center for Respite Care. A UCPC provider serves as the Medical Director for the Health Care for the Homeless Program. They are instrumental in expanding training opportunities for residents and medical students.
• Northern Kentucky Independent District Health DepartmentcoreStrategic or Co-development PartnerProvides case management along with counseling and testing services in four Northern Kentucky counties. Was a founding member of the Greater Cincinnati HIV/AIDS Collaborative. NeighborHub Health contracts with the Department to provide medical case management services with a focus on linkage to care for people living with HIV in Campbell, Kenton, Boone, and Grant counties.
• Cincinnati Health DepartmentcoreStrategic or Co-development PartnerOngoing referral agreement for high-risk pregnancy care. The Cincinnati Health Department provides comprehensive obstetrical care including prenatal care, labor and delivery services, and postpartum care for homeless pregnant women referred by NeighborHub Health.
• Center for Respite CarecoreStrategic or Co-development PartnerA 20-bed 24-hour facility for homeless people who are too sick for a shelter or recently discharged from hospital. Under contract, NeighborHub Health provides 8-10 hours per week of physician services to CRC and provides funding for nursing services.
• The Shelterhouse GroupcoreStrategic or Co-development PartnerOperates certified Substance Use Treatment program for homeless adults including referral for medically monitored detox, individual and group counseling, education on chemical dependency, job training, and housing focus. NeighborHub Health contracts to conduct substance use assessments and deliver treatment services.
• Freestore FoodbankminorStrategic or Co-development PartnerProvides Payee Services to serve as representative payees for disabled homeless individuals. Provides assistance with transportation, food, shelter, housing, clothing, birth certificates, ID, food stamps, and other benefits enrollment. Certified Application Counselors provide outreach and enrollment services into Medicaid or other insurance coverage plans related to the Affordable Care Act.
• University of Cincinnati Medical Center (UCMC)coreStrategic or Co-development PartnerThrough an ongoing Memorandum of Agreement, UCMC provides inpatient hospital care, ambulatory services, diagnostic and imaging services, podiatry services, and emergency medical and psychiatric services for adult males and females of the Health Care for the Homeless Program on a referral basis.
• Greater Cincinnati Behavioral Health Services (GCBHS)coreStrategic or Co-development PartnerGCBHS PATH Street Outreach Program partners with NeighborHub Health on the Street Medicine Team. GCBHS educates about mental illness and addiction, teaches strategies to manage symptoms and medication, empowers clients to develop social supports, and works with them to obtain and maintain employment.
• University of Cincinnati Department of Emergency Medicine - Early Intervention Program (EIP)coreStrategic or Co-development PartnerLocated in the Emergency Department at UCMC, EIP provides HIV testing, prevention, and linkage to care. Particularly useful in reaching patients with substance abuse problems, psychiatric illness, homelessness, high rates of STDs, and incarceration histories. Offers services 24 hours a day to walk-ins and registered patients.
• Caracole, Inc.coreStrategic or Co-development PartnerRyan White Part B provider helping individuals living with HIV access healthcare through personalized case management and pharmacy services. Also offers permanent supportive housing and short-term housing assistance to prevent homelessness and promote stability and health for HIV-positive individuals.
• Midwest AIDS Training and Education Center (MATEC)minorStrategic or Co-development PartnerRyan White Part F program providing training, technical assistance, and capacity building support to local clinical providers interested in HIV care.
• Hamilton County Public Health DepartmentminorStrategic or Co-development PartnerProvides HIV and TB testing and provides efficient and accurate data reporting on HIV incidence and prevalence in Hamilton County.
• IV-C.H.A.R.I.SminorStrategic or Co-development PartnerProvides outreach and faith-based prevention counseling, Evidence-Based Interventions and HIV Counseling/Testing/Referral services.
• Central Community Mental Health Board (CCHB)minorStrategic or Co-development PartnerOperates the Early Prevention Intervention Program and provides prevention, outreach and group and individual support for MSM, particularly for African American men.

Scale indicators5 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Camillus Health Concern: Miami-based FQHC providing comprehensive healthcare to homeless and indigent populations, including primary care, dental, behavioral health, and Ryan White HIV/AIDS services. Closely comparable in scope and population.
• Boston Health Care for the Homeless Program: Long-standing FQHC exclusively serving homeless individuals in Greater Boston with integrated medical, dental, behavioral, and street medicine services. The closest national analog to NeighborHub Health's integrated homeless-only FQHC model.
• Healthcare for the Homeless - Houston: Houston-based FQHC dedicated to homeless healthcare, providing primary care, dental, behavioral health, and mobile outreach. Operates a comparable integrated clinic-plus-mobile delivery model for a similarly vulnerable population.
• Los Angeles Christian Health Centers: Federally qualified health center in Los Angeles serving people experiencing homelessness with primary medical, dental, and behavioral health services. Comparable mission, patient base, and federal grant funding model.

Regional players

• Crossroad Health Center: Cincinnati-area FQHC serving underserved populations. Operates in the same geographic market with overlapping federal funding streams and partially overlapping patient populations, though not exclusively focused on homeless care.

Others

• Caracole, Inc. Cincinnati-based Ryan White Part B provider offering HIV case management, pharmacy, and supportive housing. Strategic partner of NeighborHub Health and adjacent in HIV/AIDS services but focused on housing stabilization rather than clinical FQHC delivery.
• National Health Care for the Homeless Council: National advocacy and training body for Health Care for the Homeless grantees and Look-Alikes. Not a direct competitor but defines the industry standards, training, and policy environment for NeighborHub Health's FQHC operations.
• Center for Respite Care: 20-bed 24-hour respite facility for homeless individuals in Cincinnati; NeighborHub Health provides 8-10 hours/week of physician services under contract. Closely aligned operational partner in the Tri-State homeless care ecosystem.

Broad incumbents

• University of Cincinnati Medical Center: Major regional hospital system and NeighborHub Health's inpatient referral partner (UCMC). Provides broader acute, emergency, and specialty services and represents the incumbent healthcare infrastructure against which FQHCs compete for patients.
• NYC Health + Hospitals: Largest municipal hospital system in the US, including substantial homeless and Ryan White HIV/AIDS service lines. Represents the broader public-sector incumbent alternative model for delivering healthcare to vulnerable populations at scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCtmd1y5ETuV6xdJFFLXJrvA
• Facebookfacebook.com/neighborhubhealth
• LinkedInlinkedin.com/company/cincinnati-health-network-health-care-for-the-homeless

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeighborHub Health