Croma Vigilant Ltd

What Croma Vigilant Ltd does

Croma Security Solutions Group PLC (CSSG), formerly referenced as Croma Vigilant Ltd, is a UK-based physical security solutions provider operating from its head office in Whiteley, Hampshire, and listed on AIM (ticker: CSSG) since 2004. The group delivers three core service lines: locksmith services (key cutting, lock installation, emergency locksmith work) through 17+ branches; electronic security systems (intruder alarms, CCTV installation and monitoring) through 4 fire and security systems branches; and fire detection system installation and maintenance. The technology stack is entirely traditional physical security hardware and installation services, with no software platform or AI capabilities disclosed. Pricing is conducted via per-project quotation rather than published tiers, consistent with bespoke installation contracts across both commercial and residential customers.

The business model combines direct-to-consumer retail/service revenue from locksmith branches with project-based B2B revenue from commercial security and fire system installations. The company has executed 10+ acquisitions historically and pursues an explicit roll-up strategy targeting 3-5 additional security centre acquisitions per year, with the goal of building a national chain of integrated locksmith and electronic security centres. In June 2023, the group divested its manned guarding subsidiary, Vigilant Security (Scotland) Limited (FY2022 revenue £29.3m, ~42% of group EBITDA), for £6.5m total consideration, with the divested unit acquired by former directors Sebastian Morley and Paul Williamson through M&W Security Limited. The disposal eliminates the labour-intensive manned guarding business and refocuses the group on higher-margin installation and services revenue.

The continuing operating group consists of Croma Locksmiths & Security Solutions Ltd and CSS Total Security Limited, both registered in England and Wales. Distribution is entirely through owned physical branches and field service teams, with no e-commerce or third-party channel exposure. The largest shareholder is CEO Roberto Michele Fiorentino with 29.28% (including related parties), with no other shareholder exceeding 10% aside from Liontrust Investment Partners LLP at 9.90%. The company employs a workforce across 501-1,000 personnel, though the substantial reduction from the pre-divestiture headcount (which included 900+ Vigilant security personnel) is not separately quantified in the available data.

Name

Croma Vigilant Ltd

Legal name

Croma Locksmiths & Security Solutions Ltd

Website

https://cssgplc.com

Company type

Public

Founded year

1970

Operating status

Acquired

Headcount range

501–1,000 employees

Short description

Croma Security Solutions Group PLC (CSSG) is a UK AIM-listed physical security provider operating 17+ locksmith branches and 4 fire and security systems branches, delivering intruder alarms, CCTV, fire detection, and locksmith services to commercial and residential customers across the United Kingdom.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Professional Monitoring (Burglar/Intrusion) (HSAHAAAA)

akta.pro secondary industry

Static Guarding (Access Control, Reception & Gatehouse) (BPAKAAAA)

Keywords

• Manned guarding services
• Reception security services
• Property security personnel
• Security consultancy UK
• Commercial security guarding

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Locksmith Products and Services: Revenue from key cutting, lock installation, emergency locksmith services, and related hardware products sold through 17+ branches across the UK. Services are delivered directly to residential and commercial customers.
2. Security Systems (Intruder Alarms, CCTV): Revenue from the sale, installation, and ongoing monitoring of electronic security systems including intruder alarms and CCTV. Provided through 4 fire and security locations across the UK to both residential and commercial customers.
3. Fire Services: Revenue from the sale, installation, and maintenance of fire detection and fire safety systems, delivered through the group's fire and security branch locations.
4. Manned Guarding and Reception Services (Divested): Vigilant Security (Scotland) Limited provided manned guarding and reception services for property assets, employing over 900 security personnel across the UK. This subsidiary was disposed of in June 2023 and is no longer part of the continuing Croma Group. For the year ended 30 June 2022, Vigilant generated sales of £29.3 million.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Croma Vigilant Ltd provides manned guarding and reception services for property assets and individuals across the United Kingdom, employing over 900 security personnel deployed at client sites. The offering is delivered under contract to property owners, managers, and operators requiring on-site security officers and front-of-house reception staff. As part of the broader Croma group's commercial positioning, the company is described in firmographic records as a provider of professional security consultancy services to companies and individuals.

Product overview

Croma Security Solutions Group PLC operates as a total security solutions provider offering three core service lines: Security Services (intruder alarms and CCTV), Fire Services (fire detection systems), and Locksmith Services (key cutting and locksmith solutions). The company operates 4 fire and security locations and 17+ locksmith branches across the UK. The group's subsidiaries include Croma Locksmiths & Security Solutions Ltd and CSS Total Security Limited, operating as security centres providing comprehensive security solutions to residential and commercial customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Manned Guarding Services Provision of on-site security officer deployments to commercial property owners and asset managers across the United Kingdom, with personnel contracted to protect property assets and individuals at client sites.
• Reception Services Front-of-house reception staffing for commercial property assets, delivered alongside manned guarding deployments to provide combined security and reception cover at client sites.
• Professional Security Consultancy Professional security consultancy services provided to companies and individuals in the United Kingdom, supporting clients with security planning and risk advisory.

Quantifiable outcome

• Revenue of £29.3 million generated by the Vigilant Security subsidiary (now disposed) for the year ended 30 June 2022.
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• iLOQstrategicTechnology or Integration · 6 June 2023Croma Security Solutions Group has a strategic partnership with iLOQ, a Scandinavian security solutions provider. This partnership complements and extends the continuing Croma Group's existing offerings by providing innovative security solutions. The iLOQ partnership was noted in the context of the group's strategy to engage with providers of innovative security solutions to enhance the group's service range.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Mitie Security: UK facilities management and security division of Mitie Group, delivering manned guarding, security systems, and monitoring. Comparable to Croma in providing integrated physical-security services, with substantially larger scale and contract base.
• Chubb Fire & Security: UK provider of fire detection, intruder alarms, CCTV, and access control under the Carrier Global umbrella. Comparable to Croma's fire and electronic security systems business across commercial and residential segments.
• Securitas UK: UK arm of global security services giant Securitas AB, providing manned guarding, electronic security, and fire & safety solutions. Overlaps with Croma's electronic security and (historically) manned guarding offerings at much greater scale.
• Allied Universal (UK): UK operations of Allied Universal, formed via G4S acquisition, providing manned guarding, security systems, and integrated security services. Overlaps with Croma's historical manned guarding business and broader physical-security portfolio.

Direct peers

• ADT UK: UK provider of intruder alarms, CCTV, and monitored security systems for residential and small-business customers. Closely comparable to Croma Systems / CSS Total Security's electronic security systems offering.
• Kings Secure Technologies: UK provider of manned guarding, mobile patrols, keyholding, and electronic security solutions. Comparable mid-sized UK competitor combining physical guarding and security systems services.
• Wilson James: UK security services firm specialising in concierge, reception, and front-of-house security personnel for corporate and property clients. Closely comparable to the divested Vigilant Security Scotland manned guarding and reception services offering.
• Banham Group: London-based locksmith and security solutions provider offering key cutting, locks, CCTV, alarms, and access control to residential and commercial customers. Directly comparable to Croma's integrated locksmith-plus-electronic-security retail model across the UK.

Regional players

• Sector Alarm: Northern European monitored-alarm and smart-home security provider with growing UK presence. Comparable to Croma's residential security systems business from a regional/multinational perspective.

Emerging players

• Verisure: European leader in professionally monitored intruder alarms and smart-home security for residential customers, expanding in the UK. Comparable to Croma's residential intruder-alarm and monitoring offering, with a different (subscription-led) business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCB1IHTG_q9pHkV4VcKWEshA
• Facebookfacebook.com/CSSGPLC
• Instagraminstagram.com/cssgplc
• Xx.com/Cromasecurity
• LinkedInlinkedin.com/company/croma-security-solutions-group-plc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croma Vigilant Ltd