AIISA Telecom
AIISA Telecom is a Mexican B2B provider of enterprise IP telephony, SIP trunking, cloud PBX (Navel Cloud), unified communications, video surveillance, access control, and cybersecurity services for SMBs, corporate enterprises, and call centers across Mexico.
- Company typePrivate
- Founded2010
- HeadquartersCiudad De León, Mexico
- Headcount11–50
- GTM typeB2B
- OfferingServices
AIISA Telecom firmographics
Firmographics- Name
- AIISA Telecom
- Legal name
- Automatización Integrada para Inmuebles S.A. de C.V.
- Website
- https://aiisatelecom.com.mx
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AIISA Telecom is a Mexican B2B provider of enterprise IP telephony, SIP trunking, cloud PBX (Navel Cloud), unified communications, video surveillance, access control, and cybersecurity services for SMBs, corporate enterprises, and call centers across Mexico.
- Ownership category
- akta.pro rank
AIISA Telecom industry classification
Industry- Product category
- Enterprise Telecommunications & Unified Communications Services
- NAICS
- All Other Telecommunications (5178), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)
Keywords
Where AIISA Telecom is headquartered
LocationHeadquarters
- HQ city
- Ciudad De León
- HQ country
- Mexico
- HQ region
- Latin America
Offices2 records
Markets served
AIISA Telecom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- IP Telephony and SIP Trunk Services: Recurring subscription revenue from SIP trunk lines, virtual cloud PBX, and hybrid conmutador services with monthly/annual billing based on number of lines and users.
- Communication Infrastructure Equipment: Hardware sales including IP phones, access points, switches, security cameras, access control devices, and structured cabling components for enterprise deployment.
- Service Plans and Maintenance Contracts: Customized service policies for maintenance including remote and on-site programming, preventive/corrective maintenance, monthly/semi-annual/annual payment options, IP PBX updates, and extended warranties against disasters, voltage variations, electrical discharges, and theft.
- Professional Implementation Services: Consulting, design, installation, configuration, testing, and training services for enterprise communication infrastructure deployment projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | International Call Packages - bundles for Mexico, USA and Canada |
| Subscription | Monthly | Flexible service plans by months, number of services, or hours |
| Subscription | Annual | Extended warranty coverage plans |
| Subscription | Monthly | SIP Trunk Lines - scalable per business needs |
| Per seat | Monthly | Unified Communications - pay per user |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
AIISA Telecom product offering
Product offeringCore offering
AIISA Telecom provides enterprise IP communications and integrated security infrastructure for Mexican businesses, anchored on SIP trunk lines and IP PBX systems (cloud, hybrid, or on-premise, including its Navel Cloud platform) and unified under a unified communications offering that combines voice, video, chat, and collaboration. The portfolio is extended with intelligent video surveillance (CCTV), biometric and QR-based access control, corporate cybersecurity, enterprise WiFi networks, and structured LAN cabling. The company delivers these as a single integrator with nationwide certified engineering coverage, professional implementation services, and managed maintenance contracts.
Product overview
AIISA Telecom offers a unified communications and security technology platform for Mexican enterprises. The core offering consists of Líneas SIP (enterprise SIP trunk lines) and Conmutador IP/IP PBX systems available as cloud-based (Navel Cloud), hybrid, or on-premise solutions, unified under the Comunicaciones Unificadas platform that integrates voice, video, chat, and collaboration tools. The product portfolio is augmented by security solutions including Control de Accesos (biometric, RFID, QR, and mobile access control), Cámaras de Seguridad/CCTV (analog, IP, and PTZ cameras), and Ciberseguridad (network protection and encryption). Connectivity add-ons include Redes WiFi Empresariales (professional WLAN) and Redes LAN/Cableado Estructurado (structured cabling). Additional modules include Web2Call (click-to-call), Call Center VoIP, AI Assistant (virtual assistant), and Pólizas y Servicios (maintenance policies). The platform integrates with major CRM systems including Salesforce, Microsoft Dynamics, Zoho CRM, and SugarCRM.
Differentiator
Problem solved
Functional benefit
Products and services
- Líneas SIP (SIP Trunk Lines) Enterprise SIP trunk lines that enable voice communication over IP, replacing traditional analog lines with flexible and scalable virtual phone numbers with multiple voice channels, virtual numbers by area or remote office, call forwarding, recording, and international call packages. Targeted at Mexican enterprises seeking to modernize away from legacy telephony.
- Conmutador IP (IP PBX) IP telephone switch / PBX system available in cloud, hybrid, and on-premise variants that centralizes business communications with advanced features such as softphones for mobile extensions, HD videoconferencing, IVR auto-attendant, CRM integration (Salesforce, Microsoft Dynamics, Zoho CRM, SugarCRM), call recording, CDR, SRTP/TLS encryption, hybrid PBX support, fax-to-email, and call queues with hunt groups. Designed for small, medium, and enterprise customers in Mexico.
- Navel Cloud (Cloud PBX) AIISA Telecom's proprietary next-generation cloud-based virtual switch combining all functions of a traditional IP centralita with innovations designed for Mexican businesses. Offered as 100% cloud, multi-user, with real-time reporting and HD audio for enterprise communications.
- Comunicaciones Unificadas (Unified Communications) Integrated platform combining IP telephony, cloud switch, HD video calls, corporate chat, file sharing, real-time collaboration, and enterprise mobility across PC, laptop, tablet, and smartphone in a centralized, secure environment. Targeted at enterprises seeking to replace legacy communications with a unified per-seat-priced solution offering claimed 24-hour implementation and -60% total cost versus traditional systems.
- Call Center VoIP Professional VoIP call center offering with call queues, live monitoring, CTI integration, automatic reporting, multilevel IVR, call recording, CRM integration, and high-volume call handling for enterprise customer service operations targeting Mexican call centers.
- Control de Accesos (Smart Access Control) Enterprise intelligent access control systems offering biometric authentication (fingerprint, facial recognition), RFID proximity cards, dynamic QR codes, and mobile access for physical security management, with centralized management and integration into CCTV, attendance control, BMS, and HR systems. Targets offices, corporate buildings, and industrial sites in Mexico.
- Cámaras de Seguridad (Intelligent Video Surveillance / CCTV) Intelligent video surveillance and monitoring for Mexican enterprises, including analog, IP, and PTZ cameras (up to 4K resolution with 360° coverage), WiFi cameras with microphones, exterior night vision, DVR and NVR recorders, intelligent analytics, alarms, and continuous 24/7 recording and real-time monitoring.
- Ciberseguridad (Corporate Cybersecurity) Corporate cybersecurity services providing network protection through advanced firewalls and continuous threat monitoring, SSL/data encryption, multi-factor authentication, granular access control permissions, and protection of sensitive corporate information assets for Mexican enterprises.
- Redes WiFi Empresariales (Enterprise WiFi Networks) Professional enterprise WLAN solutions featuring enterprise access points, high-power antennas, WiFi 6 routers, intelligent mesh networks, VLAN-based segmentation, QoS prioritization for critical applications, and 24/7 monitoring and technical support for high-density corporate environments in Mexico.
- Redes LAN y Cableado Estructurado (Structured Cabling and LAN Networks) Professional structured cabling and enterprise LAN installation covering Cat5e, Cat6, Cat6A, Cat7, Cat8 cables, fiber optic, Gigabit Ethernet switches, voice and data wiring, rack installation and organization, and network point certification. Serves Mexican educational, industrial, logistics, and corporate facilities.
- Web2Call (Click-to-Call) Click-to-call solution enabling website visitors to connect directly with sales, support, or customer service agents with a single click, designed to increase conversion rates and improve customer experience for Mexican businesses through measurable ROI.
- Pólizas y Servicios (Maintenance & Extended Warranty) Maintenance policies and extended warranty services for telephone switches and IP equipment, offering remote and on-site programming, preventive and corrective maintenance, spare parts, IP PBX updates, and protection against natural disasters, voltage variations, electrical discharges, and theft, with monthly, semi-annual, or annual payment options.
- AI Assistant (Virtual Assistant) AI-powered virtual assistant (NLP-based) deployed on the AIISA Telecom website that answers customer questions, provides information about services, and helps businesses identify appropriate communication, security, and networking solutions. Functions as an interactive sales-support channel.
Companies that use AIISA Telecom
Customer profileNamed customers1 record
Segments10 records
Ideal customer profiles5 records
AIISA Telecom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature9 records
AIISA Telecom partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Navel CloudcoreNavel Cloud is the company's proprietary cloud-based virtual switch/PBX platform that combines all functions of a traditional IP centralita with innovations for Mexican business competitiveness.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
AIISA Telecom competitors and assessment
Company assessmentBroad incumbents
- Cisco (Webex): Cisco's Webex Calling and collaboration suite competes with AIISA's unified communications platform, with Cisco's broad enterprise channel and equipment partnerships making it a meaningful global incumbent in the same space.
- Genesys: Genesys is a global cloud contact-center and CX platform vendor — directly comparable to AIISA's Call Center VoIP offering (queues, live monitoring, CTI, CRM integration) for enterprise and contact-center customers.
- RingCentral: RingCentral is a global UCaaS leader offering cloud PBX, contact center, and team messaging — competing with AIISA's Navel Cloud and unified communications offerings in Mexico through direct sales and partner channels.
- Axtel: Axtel is a long-established Mexican carrier and UC/cloud communications provider serving enterprise and SMB customers with voice, data, managed services, and cloud solutions — a broad incumbent that overlaps with AIISA across SIP, PBX, and UC offerings.
- Microsoft (Teams Phone): Microsoft Teams Phone is a globally deployed cloud calling and collaboration platform that competes with AIISA's UC and SIP trunk offerings, increasingly bundled into Microsoft 365 enterprise agreements in Mexico.
- 8x8: 8x8 is a global cloud communications and contact-center provider whose XCaaS platform competes head-on with AIISA's IP PBX, SIP trunking, and call center VoIP offerings in the Mexican enterprise market.
- Telmex: Telmex is the dominant incumbent telecommunications provider in Mexico offering fixed telephony, internet, SIP/VoIP, and increasingly cloud UC services — the largest competitive force AIISA faces in any enterprise telecom deal in Mexico.
Direct peers
- IPmatica: IPmatica is a Mexican VoIP and contact center solutions integrator offering IP telephony, SIP trunks, call center platforms, and unified communications to SMBs and enterprises — a directly comparable Mexican competitor with similar product breadth.
- Alestra: Alestra is a major Mexican telecom and IT services provider (part of AT&T Mexico) offering SIP trunking, cloud UC, managed services, and security to enterprises — a directly comparable competitor operating in the same Mexican enterprise communications space.
Regional players
- Cirion Technologies: Cirion is a Latin American digital infrastructure and connectivity provider offering network, colocation, cloud, and security services across the region — a regional peer comparable to AIISA for enterprise network, security, and managed communications customers in Latin America.
Market position
Strengths1 record
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
AIISA Telecom social profiles
Digital presenceAIISA Telecom compliance and trust
Trust signalCompliance1 record
AIISA Telecom financial estimates
Financial estimateRevenue estimate
Valuation estimate
AIISA Telecom leadership team
Management profileNumber of profiles
AIISA Telecom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AIISA Telecom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AIISA Telecom
What does AIISA Telecom do?
AIISA Telecom provides enterprise IP communications and integrated security infrastructure for Mexican businesses, anchored on SIP trunk lines and IP PBX systems (cloud, hybrid, or on-premise, including its Navel Cloud platform) and unified under a unified communications offering that combines voice, video, chat, and collaboration. The portfolio is extended with intelligent video surveillance (CCTV), biometric and QR-based access control, corporate cybersecurity, enterprise WiFi networks, and structured LAN cabling. The company delivers these as a single integrator with nationwide certified engineering coverage, professional implementation services, and managed maintenance contracts.
Is AIISA Telecom a public or private company?
AIISA Telecom is a private company. It is classified as unknown and is currently operating.
When was AIISA Telecom founded?
AIISA Telecom was founded in 2010. It employs 11 to 50 people.
Where is AIISA Telecom based?
AIISA Telecom is headquartered in Ciudad De León, Mexico, in the Latin America region.
How does AIISA Telecom make money?
Four revenue lines are on record. IP Telephony and SIP Trunk Services are the primary driver. The others are communication Infrastructure Equipment, service Plans and Maintenance Contracts and professional Implementation Services.
Who are AIISA Telecom's main competitors?
Broad incumbents on record are Cisco (Webex), Genesys, RingCentral, Axtel, Microsoft (Teams Phone), 8x8 and Telmex. Direct peers are IPmatica and Alestra. Cirion Technologies is listed as a regional player.
Does AIISA Telecom have an API?
No public API is recorded for AIISA Telecom.
What industry is AIISA Telecom in?
AIISA Telecom's product category is Enterprise Telecommunications & Unified Communications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIADAB, Business/Enterprise ISPs (Dedicated Internet Access). Its NAICS code is 5178 and its SIC code is 7385.