React
React Support Services is a privately held South Wales social care provider delivering residential and supported living services for adults with mental health conditions, learning disabilities, and acquired brain injuries, organised around its proprietary 4 Stage Recovery Pathway and commissioned by NHS and Local Authority partners.
- Company typePrivate
- Founded2009
- HeadquartersCardiff, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What React does
React Support Services Ltd is a privately held specialist social care provider headquartered in Pencoed (Bocam Park), South Wales, operating 13 service locations across Cardiff, Newport and Rhondda Cynon Taf. Founded in 2009, the company delivers residential and supported living services for adults with mental health conditions (including personality disorders, schizophrenia and forensic presentations), mild learning disabilities, and acquired brain injuries, serving individuals aged 17 and over.
The company's core offering is structured around its proprietary 4 Stage Recovery Pathway, which provides a staged progression model: Stage 1 communal residential homes, Stage 2 residential flats adjacent to Stage 1 sites, Stage 3 self-contained flats with 24-hour staffed supported living, and Stage 4 independent living with on-call support and individual tenancy agreements. Service delivery is underpinned by an in-house clinical team comprising a Consultant Clinical Psychologist/Clinical Lead, multiple Clinical Nurse Specialists and sessional Consultant Psychiatrist input, providing detailed assessment, quarterly reviews, and attendance at CPA/CTP meetings. Approximately 75-90 individuals can be accommodated across the portfolio, supported by 51-100 employees.
Revenue is generated through commissioned care packages funded by NHS Health Boards, Local Authorities and Care Commissioning Groups, with referrals originating from Social Workers, Community Mental Health Teams, Community Nurses, Care Coordinators and Commissioners. The go-to-market is entirely referral and commissioning-led, with no private-pay or third-party distribution channels. Pricing is not publicly disclosed as it is set on a per-individual commissioned basis. The company is family/management-owned with no disclosed private equity or venture capital backing, governed by a Board including the Chairman, Managing Director, Finance Director, Property Director and Service Development Director.
React firmographics
Firmographics- Name
- React
- Legal name
- React Support Services Ltd
- Website
- https://reactsupportservices.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- React Support Services is a privately held South Wales social care provider delivering residential and supported living services for adults with mental health conditions, learning disabilities, and acquired brain injuries, organised around its proprietary 4 Stage Recovery Pathway and commissioned by NHS and Local Authority partners.
- Ownership category
- akta.pro rank
React industry classification
Industry- Product category
- Mental Health and Adult Social Care Services
- NAICS
- Residential Mental Health and Substance Abuse Facilities (62322), Other Individual and Family Services (624190)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)
- akta.pro secondary industry
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)
Keywords
Where React is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
React business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Commissioned Care Services: React generates revenue through commissioned care packages funded by NHS Health Boards, Local Authorities, and Care Commissioning Groups. Services are contracted based on individual care packages for adults with mental health conditions, learning disabilities, and complex needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Support Worker Band 1 |
| Other | Monthly | Support Worker Band 2 |
| Other | Monthly | Senior Support Worker |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
React product offering
Product offeringCore offering
React Support Services is a regulated mental health and social care provider operating residential, supported living, and rehabilitation services across South Wales. It delivers individually commissioned care packages under a proprietary 4 Stage Recovery Pathway, supported by an in-house clinical team led by a Consultant Clinical Psychologist. The company serves adults with severe and enduring mental illness, learning disabilities, personality disorder, and complex needs through NHS, Local Authority, and CHC-funded placements.
Product overview
React Support Services is a social care provider offering a unified platform of residential and supported living services built around its 4 Stage Recovery Pathway. The core offering consists of Residential Services (Stages 1 & 2) including Cadoc House and St Johns House, and Supported Living Services (Stages 3 & 4) comprising 11 distinct locations across Cardiff, Newport, and Tonypandy. All services are supported by an in-house Clinical Team of Nurse Specialists and Consultant Psychiatrists. The portfolio is designed for seamless progression: individuals move through the four stages from communal residential care to fully independent supported living, maintaining relational security and consistent staffing throughout.
Differentiator
Problem solved
Functional benefit
Products and services
- 4 Stage Recovery Pathway
- Residential Services (Stages 1 & 2)
- Supported Living Services (Stages 3 & 4)
- Clinical Nursing Services
- Rehabilitation and Recovery Services
Companies that use React
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles1 record
React technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
React partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- NHS / Local AuthoritiescoreReact works in close partnership with NHS Health Boards, Local Authorities and Care Commissioning Groups to maintain best possible service provision. These partnerships are fundamental to the commissioning and funding of care services for vulnerable adults.
- Health BoardscorePartnership working with Health Boards to develop and diversify services based on partner needs and evolving requirements.
- Local AuthoritiescoreCollaborative relationships with Local Authorities for adult social care commissioning and service development.
- Care Commissioning GroupscorePartnership with Care Commissioning Groups for contracted mental health and social care placements.
- Social Workers and Care CoordinatorscoreReferral pathway partners who identify individuals requiring care and coordinate placement transitions to React services.
- Community Mental Health TeamscoreClinical partnerships for assessment, care planning, and ongoing review of individuals in React services.
Scale indicators2 records
Recent moves7 records
Expansion highlights4 records
React competitors and assessment
Company assessmentBroad incumbents
- Priory Group: Major UK private provider of mental health, residential, and supported living services for adults with complex needs including personality disorder, forensic mental health, and learning disabilities. Overlaps with React's entire clinical and demographic focus but operates at much broader national scale.
- Voyage Care: UK provider of specialist supported living and residential services for adults with learning disabilities, autism, acquired brain injuries, and mental health conditions. Comparable commissioner relationships and complex-needs service model.
- Home Group: Large UK housing and social care provider offering supported living, mental health services, and complex needs accommodation. Provides comparable commissioned services at greater national scale.
- Elysium Healthcare: Established UK provider of mental health, learning disability, and acquired brain injury services across residential and community settings. Competes for similar NHS and Local Authority commissioned placements as React.
- Cygnet Health Care: One of the UK's largest mental health and social care providers, operating residential and supported living services for adults with mental health needs, learning disabilities, and acquired brain injuries. Directly comparable service model to React, though at significantly greater scale and geographic footprint.
Direct peers
- Avenues Group: UK social care charity offering supported living, residential, and community support for adults with learning disabilities, autism, and mental health needs. Similar recovery pathway model and NHS/Local Authority commissioning relationships.
- Turning Point: UK social enterprise providing mental health, learning disability, and substance use support including supported living and residential services. Comparable commissioning relationships and service user populations to React.
- Look Ahead Care and Support: UK provider of supported living, residential, and floating support services for adults with mental health needs, learning disabilities, and complex needs. Directly comparable service model, target population, and commissioning relationships.
- United Response: National charity providing supported living, residential, and community support services for adults with learning disabilities, mental health needs, and acquired brain injuries. Similar recovery-focused service model and commissioner-funded revenue structure.
Regional players
- Hafal: Wales-based mental health charity providing supported housing, recovery services, and community support across Wales. Most direct regional peer to React given shared Welsh geography, Welsh Government commissioning relationships, and overlapping mental health recovery model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
React social profiles
Digital presenceReact financial estimates
Financial estimateRevenue estimate
Valuation estimate
React leadership team
Management profileNumber of profiles
Profiles6 records
React funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
React M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about React
What does React do?
React Support Services is a regulated mental health and social care provider operating residential, supported living, and rehabilitation services across South Wales. It delivers individually commissioned care packages under a proprietary 4 Stage Recovery Pathway, supported by an in-house clinical team led by a Consultant Clinical Psychologist. The company serves adults with severe and enduring mental illness, learning disabilities, personality disorder, and complex needs through NHS, Local Authority, and CHC-funded placements.
Is React a public or private company?
React is a private company. It is classified as management employee owned and is currently operating.
When was React founded?
React was founded in 2009. It employs 51 to 100 people.
Where is React based?
React is headquartered in Cardiff, United Kingdom, in the Europe region.
How does React make money?
One revenue line is on record: commissioned Care Services.
Who are React's main competitors?
Broad incumbents on record are Priory Group, Voyage Care, Home Group, Elysium Healthcare and Cygnet Health Care. Direct peers are Avenues Group, Turning Point, Look Ahead Care and Support and United Response. Hafal is listed as a regional player.
Does React have an API?
No public API is recorded for React.
What industry is React in?
React's product category is Mental Health and Adult Social Care Services. Its primary akta.pro industry code is HLADABAI, Behavioral Health–Capable Assisted Living (Mental Health/SUD Support), with a secondary code of HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services. Its NAICS code is 62322 and its SIC code is 8050.