Hearts and Homes

What Hearts and Homes does

Hearts & Homes, LLC is a Phoenix, Arizona-based social services agency that has operated continuously since its founding in July 2011 by Jessica Powers. The firm delivers two principal service lines to individuals with developmental disabilities across Arizona: licensed Child Developmental Home (CDH) and Adult Developmental Home (ADH) foster placements, capped at three individuals per home, and Home and Community Based Services (HCBS) comprising Attendant Care, Habilitation and Respite. Referrals, placements and reimbursements flow through Arizona state agencies, primarily the Department of Economic Security Division of Developmental Disabilities (DES/DDD) and the Arizona Health Care Cost Containment System (AHCCCS), making Hearts and Homes a contracted provider within the state's Medicaid and developmental disability waiver ecosystem.

The agency runs on a relationship-driven, non-technological operating model. There is no proprietary software platform, app, API or AI system; service delivery depends on a network of licensed in-home providers coordinated by four named Family Support Managers covering Central, East and West territories, with the founder serving as Executive Director and an Associate Director overseeing licensing and case operations. Hearts and Homes recruits and onboards developmental home providers using published licensing documents, pre-licensing and ongoing training, and community events such as the 2026 Diamondbacks provider appreciation outing.

Revenue is generated exclusively through Arizona state-funded HCBS and developmental home reimbursements paid semi-monthly via direct deposit to providers, with provider compensation rates negotiated under state contracts and agency pricing not publicly disclosed. The customer base is bifurcated: end beneficiaries are children and adults with developmental disabilities (including diagnoses of Cognitive Disability, Epilepsy, Cerebral Palsy and Autism) plus the licensed providers who care for them, while the economic buyer is concentrated in two Arizona state programs, DES/DDD and AHCCCS. Marketing relies on the firm's website, community events, referral directories and Arizona Kids Consortium membership, supported by a Better Business Bureau A+ accreditation as a credibility signal in the state disability services market.

Name

Hearts and Homes

Legal name

Hearts & Homes, LLC

Website

https://heartsandhomesaz.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Hearts & Homes is a Phoenix-based social services agency licensed in Arizona since 2011 that places children and adults with developmental disabilities into Child and Adult Developmental Homes and delivers Attendant Care, Habilitation and Respite services under DES/DDD and AHCCCS contracts.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

akta.pro secondary industries

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Developmental disability services
• Developmental home placement
• Home and community based services
• Foster care services
• Attendant care services

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home and Community Based Services (HCBS): Revenue is generated through Arizona state-funded programs including DES/DDD and AHCCCS. The agency receives reimbursement for services provided to individuals with developmental disabilities, including attendant care, habilitation, and respite services. Providers receive semi-monthly payments with direct deposit.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Hearts and Homes is a state-licensed Arizona social service agency that recruits, licenses, and supports a network of Child Developmental Home (CDH) and Adult Developmental Home (ADH) providers serving individuals with developmental disabilities. The agency also delivers Home and Community Based Services (HCBS) — Attendant Care, Habilitation, and Respite — and is reimbursed through Arizona state programs including DES/DDD and AHCCCS.

Product overview

Hearts & Homes is a social service agency providing developmental home placements and home-based support services for individuals with developmental disabilities in Arizona. The organization operates three core service lines: Child Developmental Home (CDH) and Adult Developmental Home (ADH) provide foster home settings, while Home and Community Based Services (HCBS) encompass Attendant Care, Habilitation, and Respite services. CDH and ADH placements are coordinated through DES/DDD, serving children and adults diagnosed with conditions including Cognitive Disability, Epilepsy, Cerebral Palsy, and Autism.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Developmental Home (CDH) Foster home placement for children ages 0-17 diagnosed with developmental disabilities such as Cognitive Disability, Epilepsy, Cerebral Palsy, and Autism, supporting up to three children per home and coordinated through Arizona DES/DDD.
• Adult Developmental Home (ADH) Long-term foster home placement for adults 18 and older diagnosed with developmental disabilities, supporting up to three adults per home through Arizona DES/DDD.
• Attendant Care Direct care service helping individuals with developmental disabilities remain in their homes by assisting with daily living activities including bathing, oral hygiene, toileting, dressing, eating, meal preparation, community participation, and household cleaning.
• Habilitation Training services designed to assist individuals with developmental disabilities in acquiring, retaining, and improving self-help, socialization, and adaptive skills for successful community living.
• Respite Short-term care and supervision service that supplements primary caregiver support, providing safe living environments and relief for caregivers of individuals with developmental disabilities.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Arizona Kids ConsortiumcoreStrategic or Co-development PartnerHearts and Homes is a proud member of the Arizona Kids Consortium, an organization supporting services for children and families in Arizona. This membership provides networking, advocacy, and collaborative opportunities within the Arizona child and family services community.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• BrightSpring Health Services: Large diversified home and community-based provider serving people with intellectual and developmental disabilities, including residential and foster care services. Public company (BTSG) with broad Medicaid contracts that overlap Hearts and Homes' HCBS and developmental home service lines.
• Sevita Health (formerly The MENTOR Network): National provider of home- and community-based services for individuals with intellectual, developmental, and behavioral disabilities. Operates foster and group home programs with state Medicaid contracts comparable to Hearts and Homes' CDH/ADH model, but at far greater scale.
• Easterseals (National Office / Affiliates): National nonprofit network providing disability and community-based services including residential, HCBS, and case management for individuals with developmental disabilities. Comparable mission and service lines; far larger scale and brand recognition.
• Devereux Advanced Behavioral Health: National nonprofit operating residential, behavioral health, and developmental disability services, including foster and group home placements. Comparable in operating developmental home-style programs and in contracting with state developmental disability agencies.

Direct peers

• Marc Community Resources: Arizona-based nonprofit providing residential, day, and employment services for individuals with intellectual and developmental disabilities. Directly comparable in mission, service mix (foster/group homes, HCBS), and DES/DDD contract structure.
• Benchmark Human Services: Multi-state nonprofit providing residential, case management, and HCBS for individuals with intellectual and developmental disabilities. Closely comparable service mix (foster homes, attendant care, habilitation, respite) and reliance on state Medicaid contracts.

Emerging players

• Centria Healthcare: National provider of home-based behavioral health and applied behavior analysis (ABA) services for children with autism and developmental disabilities. Partial overlap with Hearts and Homes' child-focused habilitation and developmental home services.

Regional players

• Southwest Human Development: Arizona-headquartered nonprofit serving young children and families with developmental disabilities and special needs through early intervention, behavioral health, and family support. Overlaps Hearts and Homes' child developmental home and family support functions within the same Arizona market.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/heartsandhomesaz
• LinkedInlinkedin.com/company/jessica-powers-20569747

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hearts and Homes