eyewin software

What eyewin software does

eyewin Software GmbH is a privately held, family-run Swiss software company founded in 1993 and registered in Widen, Canton Aargau. It develops, sells, and supports eyewin, a modular information system built specifically for optical retail businesses (eyeglass stores, including chains with multiple branches). The platform manages the full operating workflow of an optician's shop: customer administration, appointment scheduling, lens and frame ordering, integration with lens-measurement equipment, inventory and warehouse management, cash register accounting, and financial accounting. The product line consists of the full eyewin suite for multi-branch optical stores, eyewin light as a lower-priced entry version for small single-site businesses (CHF 3,900–4,200 ex-VAT), plus several add-ons: eyewin-booking (web-based online scheduling, German/French/Italian), eyewin-sign (electronic signatures via Signotec Sigma), eyewin ↔ Google Calendar sync, eyewin ↔ Tapi Microsoft telephony integration, and eyewin ↔ elvi/Lensvision webshop synchronization. The system is delivered as Windows-based on-premise software running on customer workstations and integrates bidirectionally with all major equipment manufacturers in the industry — Zeiss (iProfiler, i.com), Hoya (i-Log), Essilor (VisiOffice, OpsysWeb), Rodenstock (Impressionist), and Reize — for lens-order data exchange, and it regularly ingests updated EK/VK lens price lists from major Swiss suppliers.

The business operates a direct sales model covering all Swiss language regions plus Liechtenstein, with no resellers or third-party channel partners. Lead generation relies on the eyewin.ch website (German and French), Calendly-based online demos, mail-order demo CDs, and referrals; sales converts through a structured project methodology of needs assessment, system selection, quotation, installation by eyewin staff, and team training. Revenue is generated through three streams: (1) software license sales (mostly one-time/perpetual, with the full multi-branch version sold on an undisclosed annual subscription basis), (2) recurring service and support contracts including hotline (Mon–Fri 08:30–12:00, 13:30–17:00 plus a Saturday emergency line 09:00–16:00), software updates, and supplier-price-list delivery, and (3) custom development plus data migration from competing optician software.

The customer base consists of more than 200 small and mid-sized optical retailers across Switzerland and Liechtenstein, served by an operational team of fewer than ten people — Hans Altherr (Project Lead), Martina Altherr (Administration/Accounting), Gregor Altherr (ICT Technician/User Consulting in German, English, French), Patrick Altherr (Business IT/IT Strategies), and Nathalin Wirz (User Consulting in Italian and German). A generational succession in 2021 added Gregor, Patrick, and Nathalin alongside Hans and Martina, formalizing continuity. eyewin is an active member of the OPTICS Swiss supplier association and advertises compliance with GDPR, the Swiss Data Protection Act (LPD), and the revised Swiss Data Protection Act (revDSG). The company is self-funded with no external investors, no subsidiaries, no M&A activity, and no published financial statements.

Name

eyewin software

Legal name

eye**win** Software GmbH

Website

https://eyewin.ch

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

eyewin Software GmbH, founded 1993 in Widen, Switzerland, develops and supports eyewin, a modular Windows-based information system for Swiss optician shops handling customer management, inventory, POS, accounting, lens ordering, e-signature, and online appointment booking. It serves over 200 SMB optical retailers across Switzerland and Liechtenstein.

Ownership category

akta.pro rank

Product category

Optical Retail Practice Management Software

NAICS

Optical Goods Retailers (45613), Computer Systems Design Services (541512)

SIC

Ophthalmic Goods (3851)

akta.pro primary industry

Optical Dispensing & Eyewear Retail (Glasses/Frames/Lenses) (HLAKAKAL)

akta.pro secondary industry

Optical Dispensing & Eyewear Devices (Frames, Lenses, Lens Edging/Finishing Equipment) (HLAHAJAD)

Keywords

• Optical retail software
• Optician management system
• Practice management software
• Modular ERP software
• Lens order management

Headquarters

HQ city

Schlieren

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses: eyewin sells its modular software system with different tiers (eyewin for full-service optical stores including branches, eyewin light for small businesses). Pricing varies by configuration and modules selected. Software includes comprehensive service offerings, installation, and training.
2. Service and Support: Ongoing service revenue from hotline support (Monday-Friday 8:30-12:00, 13:30-17:00; Saturday emergency hotline 9:00-16:00), software updates, and program enhancements. Full-service offering delivers program updates and latest supplier data directly to customers.
3. Custom Solutions and Data Migration: Custom development services for customer-specific requirements analyzed by development team and quoted based on project effort. Data conversion services from existing optical software with multi-stage testing process.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

eyewin develops and sells a modular Windows-based information system exclusively for optical retail businesses (opticians). The core product covers customer administration, cash register accounting, inventory management, order processing, and financial accounting, with add-on modules for online appointment booking, electronic signatures, calendar synchronization, and integrations to lens measurement equipment from Zeiss, Hoya, Essilor, and Rodenstock. The company provides installation, training, ongoing hotline support, and custom development for the Swiss and Liechtenstein optical retail market.

Product overview

eyewin software is a modular ERP/branch software suite for Swiss opticians, offered as a platform-plus-modules architecture. The core product eye**win** (Standard) is a comprehensive information system managing all operational processes for optical retail including customer management, orders, inventory, cash register, and accounting. eye**win** light serves as an entry-level sub-brand for small single-store businesses at a lower price point. The modular add-on portfolio includes eyewin-booking (web-based online appointment booking), eyewin-sign (electronic signature capture with Signotec Sigma), eye**win** to Google Calendar synchronization, eye**win** to Tapi/Microsoft phone integration, eye**win** <–> elvi/Lensvision webshop connectivity, and individual custom development services. The system supports industry-specific interfaces to equipment manufacturers (Zeiss, Hoya, Essilor, Rodenstock, Reize) for lens ordering and measurement data exchange.

Differentiator

Problem solved

Functional benefit

Brands

• eye**WIN**: Full-featured modular software solution for optical shops (including branches), managing all operational processes from customer administration and cash register accounting to inventory management and invoicing.
• eye**WIN** Light
• eye**win**-booking
• eye**win**-sign

Products and services

• eye**win** (Standard) Comprehensive modular information system managing all operational processes for optical retail businesses including optical stores and branches. Covers customer administration, cash register accounting, inventory management, order processing, and accounting. Runs continuously on Windows workstations, often connected to third-party equipment.
• eye**win** light Entry-level software for small optical businesses priced at CHF 3,900-4,200 excluding VAT. Includes all functions required for single-store operations with optimized price-performance ratio.
• eyewin-booking Web-based online appointment booking tool that extends the standard appointment scheduler. Allows customers to book services, appointments, advisors, and branch locations at any time of day. Available in German, French, and Italian versions.
• eyewin-sign Electronic signature module with Signotec Sigma signature pad interface. Enables capture of customer signatures on forms such as consent declarations and medical data processing, with direct archiving and printing in eye**win**.

Quantifiable outcome

• Over 200 optical businesses in Switzerland rely on eyewin as their trusted software partner
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature8 records

Partnerships

One partnership is on record.

• OPTICS (Schweizer Lieferantenverband)coreStrategic or Co-development Partnereyewin is an active member of the OPTICS Swiss supplier association and is represented in the IT specialist group (Fachgruppe Informatik). This membership provides industry visibility and reinforces eyewin's position as the leading software provider for Swiss opticians.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Eyefinity: US optical software platform (VSP-owned) offering practice management, EHR, patient engagement, claims and commerce tools to tens of thousands of OD practices — a much larger incumbent version of eyewin's offering focused on the US market.
• Eye Care Leaders: US practice-management and EHR consolidator for eyecare (RevolutionEHR, myCare Integrity, etc.) serving optometry and ophthalmology groups. Overlaps eyewin in optical retail/practice functionality but at much larger scale and US-centric.

Direct peers

• MaximEyes (First Insight): MaximEyes is optical-focused practice management/EHR software for optometrists and optical retailers in North America. Comparable to eyewin in scope: patient records, inventory, ordering, billing, optical POS — targeted at independent optical businesses.
• Ocuco: Ireland-based vertical software firm offering optical retail practice management, POS, lab ordering and EHR for opticians and eyecare practices worldwide — the closest international comparator to eyewin's product scope and SMB target market.
• Crystal Practice Management: Crystal PM is optometry/optical practice management software for small and mid-size eyecare practices. Head-to-head comparable to eyewin on feature set (patient management, optical retail, inventory, ordering) but serving the US market.
• CompuLink Advantage (EyecarePractice): CompuLink offers EyecarePractice, an EHR + practice management platform for optometrists with integrated optical retail and inventory features. Closely analogous to eyewin in addressing optical retail workflows end-to-end.

Emerging players

• Smart Optometry: Digital optometry platform offering vision-testing apps and lightweight clinical tools used by optometrists. Partial product overlap with eyewin's clinical/optometry documentation modules but very early-stage and clinically rather than operationally focused.

Regional players

• Optidata: German-Austrian software provider specializing in branch and ERP systems for opticians. Very comparable product/vertical focus to eyewin but serving the German-speaking market across Germany rather than Switzerland/Liechtenstein.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/eyewin-software

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eyewin software