City of Aachen

Municipal Government Servicesaach.de

Stadt Aach is a German municipality of about 2,300 residents in Landkreis Konstanz, Baden-Württemberg, providing local administrative services including civil registry, building permits, tax collection, social services, and community event coordination through its Rathaus and E-Bürgerservice digital portal.

Company typePrivate
Founded-
HeadquartersAach, Germany
Headcount51–100
GTM typeB2C
OfferingServices

What City of Aachen does

Stadt Aach is a small German municipality (Gemeinde) of approximately 2,300 residents located in the Hegau region of Landkreis Konstanz, Baden-Württemberg. It is a public-law entity supervised by Landratsamt Konstanz and operates without private or institutional ownership; its chief executive is Bürgermeister Manfred Ossola. The municipality provides the standard portfolio of local administrative services — civil registry, building permits, citizen registration, tax collection, waste management, social services, school supervision, and community event coordination — delivered both in person at the Rathaus (Hauptstraße 16, 78267 Aach) and through its digital citizen portal at aach.de.

The technical stack is conventional public-sector IT rather than a proprietary platform. The municipal website runs on the cEasy content management system, with hosting and technical support outsourced to hitcom gmbh (Dunningen). The core digital product is the E-Bürgerservice portal for online administrative procedures, supported by a council-information system (Ratsinformationssystem) at aach.ris-portal.de, a Stadtnachrichten news feed, a Veranstaltungskalender events calendar, and a Bürgerservice A–Z directory of services. The website is partially compliant with L-BGG/BITV accessibility standards, with German sign-language videos, easy-language versions, scalable fonts, and contrast layouts. No AI/ML capabilities, APIs, or mobile applications are disclosed.

Revenue is derived from property tax (Grundsteuer), school supervision fees, building and waste disposal fees, nationally standardized identity-document fees (e.g., Personalausweis €46, Reisepass €70 for adults), and intergovernmental transfers from Land Baden-Württemberg and Landkreis Konstanz. Distribution is exclusively physical-and-digital municipal channels: walk-in at the Rathaus during published office hours, the E-Bürgerservice self-serve portal, and joint delivery with the county-level Landratsamt. Customer concentration risk is structurally Low–Moderate because the only "customers" are bound residents with no alternative for most mandatory services, but service volume is tied to a flat residential base of around 2,300 people.

City of Aachen firmographics

Firmographics

Name: City of Aachen
Legal name: Stadt Aach
Website: https://aach.de
Company type: Private
Operating status: Operating
Headcount range: 51–100 employees
Short description: Stadt Aach is a German municipality of about 2,300 residents in Landkreis Konstanz, Baden-Württemberg, providing local administrative services including civil registry, building permits, tax collection, social services, and community event coordination through its Rathaus and E-Bürgerservice digital portal.
Ownership category
akta.pro rank

City of Aachen industry classification

Industry

Product category: Municipal Government Services
NAICS: Executive Offices (921110), Executive Offices (92111)
SIC: Services-Management Services (8741)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)

Keywords

Municipal administration
Public services
Civil registry
Citizen services
Local government

Where City of Aachen is headquartered

Location

Headquarters

HQ city: Aach
HQ country: Germany
HQ region: Europe

Offices2 records

Markets served

City of Aachen business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Distribution channels3 records

Marketing channels4 records

City of Aachen product offering

Product offering

Core offering

Stadt Aach delivers local public administration services to approximately 2,300 residents, including civil registry, building permits and inspections, property and waste fees, social services, school and childcare supervision, emergency and fire services coordination, and cultural/community programming. Services are delivered in person at the Rathaus and digitally through the E-Bürgerservice portal, supported by the Ratsinformationssystem for council transparency and the Bürger service A-Z service directory.

Product overview

The City of Aachen operates a unified municipal citizen portal (aach.de) providing digital access to local government services. The core offering consists of the E-Bürgerservice platform for online administrative procedures, supported by supplementary modules including the Bürgerservice A-Z directory of municipal services, a Ratsinformationssystem for council documentation, a Stadtnachrichten news feed, and a Veranstaltungskalender event calendar. The portal enables citizens to complete administrative tasks, access government information, and engage with municipal affairs digitally.

Differentiator

Problem solved

Functional benefit

Products and services

E-Bürgerservice (E-Citizen Service) Portal

Companies that use City of Aachen

Customer profile

Segments1 record

Ideal customer profiles2 records

City of Aachen technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

City of Aachen partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered minor and core.

Sparkasse Engen-GottmadingenminorOthers · 3 November 2025Local savings bank whose former branch premises were purchased by the city in November 2025 for conversion into a new medical practice. Located in the city center with barrier-free access.
Stadtmusik Aach 1868 e.V.minorStrategic or Co-development Partner · 1 January 1868Municipal music association founded in 1868 with approximately 40 active musicians. Provides cultural performances for city events, church services, and carnival celebrations. Rehearsals held at Musikhaus, Mühlenstraße 1.
hitcom gmbhcoreTechnology or IntegrationWebsite hosting and technical support provider for the municipal website. Responsible for server infrastructure, content management system (cEasy), and web analytics. Located in Dunningen, Germany.
DRK Ortsverein Aach (German Red Cross Local Chapter)coreStrategic or Co-development PartnerLocal chapter providing blood donation drives, first aid courses, and youth work. Hosts regular blood donation events at the town hall.
Soziales Netzwerk Aach e.V.coreStrategic or Co-development PartnerSocial network association providing neighborhood assistance for mobility-impaired residents, families, and caregivers. Has cooperation agreement with Sozialstation Oberer Hegau St. Wolfgang e.V. Operates from Mühlenstraße 1.
Energieagentur Kreis Konstanz gGmbHminorStrategic or Co-development PartnerCounty energy agency providing free initial consultations on energy-efficient renovation and construction every second Thursday of the month at the town hall.
Landratsamt KonstanzcoreImplementation/ SI/ Consulting PartnerCounty administration serving as supervisory authority for the municipality. Responsible for building inspection, environmental protection, veterinary services, and social services. Located at Benediktinerplatz 1, 78467 Konstanz.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

City of Aachen competitors and assessment

Company assessment

Regional players

Gemeinde Mühlhausen-Ehingen: Neighboring municipality in Landkreis Konstanz with comparable small-town profile. Provides analogous municipal services including citizen registration, building administration, and community event coordination.
Stadt Tengen: Small municipality in the Hegau region of Landkreis Konstanz. Comparable in scale, rural character, and scope of administrative services delivered to a similarly small population under the same Landratsamt supervisory structure.
Gemeinde Gottmadingen: Adjacent municipality in Landkreis Konstanz with comparable size and rural character. Provides the same scope of local government services (administrative, citizen services, cultural) to a similarly small population.
Gemeinde Bodman-Ludwigshafen: Municipality in Landkreis Konstanz with similar rural character and small population base. Provides comparable municipal services under the same county-level supervision and faces similar demographic and infrastructure challenges.
Stadt Stockach: Nearby municipality in the broader Hegau/Lake Constance region of Baden-Württemberg. Comparable in providing municipal administrative services, E-Bürgerservice offerings, and local infrastructure to a small-town population.
Stadt Engen: Neighboring municipality in Landkreis Konstanz, Baden-Württemberg. Comparable as a small Hegau municipality providing similar municipal services to a similarly sized population, and sharing the same county-level supervisory authority (Landratsamt Konstanz).

Broad incumbents

Stadt Singen: Larger municipality in Landkreis Konstanz serving as the regional urban center. Comparable in that it delivers the same categories of municipal services but at significantly greater scale, offering a reference point for service scope and digital capabilities that smaller Hegau municipalities may adopt.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Aachen compliance and trust

Trust signal

Compliance2 records

City of Aachen financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Aachen leadership team

Management profile

Number of profiles

Profiles3 records

City of Aachen funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Aachen M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Aachen

What does City of Aachen do?

Is City of Aachen a public or private company?

City of Aachen is a private company. It is classified as state government owned and is currently operating.

When was City of Aachen founded?

City of Aachen was founded in -1. It employs 51 to 100 people.

Where is City of Aachen based?

City of Aachen is headquartered in Aach, Germany, in the Europe region.

Who are City of Aachen's main competitors?

Regional players on record are Gemeinde Mühlhausen-Ehingen, Stadt Tengen, Gemeinde Gottmadingen, Gemeinde Bodman-Ludwigshafen, Stadt Stockach and Stadt Engen. Stadt Singen is listed as a broad incumbent.

Does City of Aachen have an API?

No public API is recorded for City of Aachen.

What industry is City of Aachen in?

City of Aachen's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration. Its NAICS code is 921110 and its SIC code is 8741.