SINGEN

What SINGEN does

Singen (officially Stadt Singen / Hohentwiel) is a German municipality (Große Kreisstadt) in the district of Konstanz, Baden-Württemberg, serving approximately 49,705 residents across the city center and six incorporated districts (Beuren an der Aach, Bohlingen, Friedingen, Hausen an der Aach, Schlatt unter Krähen, and Überlingen am Ried). The city administration delivers the full portfolio of municipal services: administrative registration and permits (handled digitally and in person at the Bürgerzentrum), social services, education and childcare, public safety (fire department, crime prevention), cultural programming (Scheffelhalle 2.0 event hall, Stadthalle, Kunstmuseum, Archäologisches Hegau-Museum, municipal libraries), sports and pools, and municipal utilities through its subsidiary Stadtwerke Singen.

The digital platform layer centers on the Digitaler Bürgerservice portal (linked into the state Serviceportal Baden-Württemberg and federal BundID for authentication), the Virtuelles Amt video-chat service for remote administrative interactions, online Terminvereinbarung for Bürgerzentrum appointments, and a Bürgermeldungen defect-reporting tool. Website CMS is operated by Komm.ONE, with embedded OpenStreetMap mapping and the Integreat multilingual app for refugee communications. Backend systems run on standard public-sector IT; no proprietary software platform is commercialized.

The "revenue model" is non-commercial: the municipality is funded by local taxes (Hebesatz 360 for trade tax and property taxes A and B), fees, and intergovernmental transfers. Operational delivery runs through wholly-owned subsidiaries including Stadtwerke Singen (water, wastewater, winter services), Kultur und Tagung Singen (event venues), Infrastrukturgesellschaft Singen GmbH & Co. KG, and Hegauwind GmbH & Co. KG (wind energy). A new municipal Medizinisches Versorgungszentrum (medical care center) is being established as a municipal enterprise for 2026, signaling a vertical extension into primary healthcare delivery.

Name

SINGEN

Legal name

Stadt Singen (Hohentwiel)

Website

https://singen.de

Company type

Public

Founded year

1899

Operating status

Operating

Headcount range

51–100 employees

Short description

Stadt Singen (Hohentwiel) is a German municipality in Baden-Württemberg serving ~49,700 residents with digital and in-person administrative services, cultural venues, schools, utilities, and municipal infrastructure funded by local taxes.

Ownership category

akta.pro rank

Product category

Public Administration and Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Executive Offices (921110)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal administration
• Citizen services
• Public utilities
• Urban planning
• Cultural venues

Headquarters

HQ city

Singen

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Distribution channels5 records

Marketing channels5 records

Core offering

Stadt Singen (Hohentwiel) is a German municipal government providing administrative, social, cultural, educational, and infrastructure services to residents and businesses within its jurisdiction. Its service portfolio encompasses digital citizen services (Virtuelles Amt video chat, online appointment booking, digital applications via Serviceportal Baden-Württemberg), physical citizen center operations, cultural venues (Scheffelhalle 2.0, Stadthalle, Kunstmuseum, Archäologisches Hegau-Museum), municipal utilities through Stadtwerke Singen, childcare, schools, libraries, and sports facilities.

Product overview

Singen is a German municipality (Große Kreisstadt) offering a comprehensive digital and physical service portfolio. The digital offering centers on the Digitaler Bürgerservice platform providing online administrative applications, Virtuelles Amt (video chat-based citizen services), online appointment booking, and citizen reporting tools. Physical services include cultural venues (Scheffelhalle 2.0, Stadthalle, Kunstmuseum, Archäologisches Hegau-Museum, Städtische Bibliotheken), educational institutions (Jugendmusikschule, Volkshochschule, childcare facilities, schools), sports and recreation facilities (pools, sports venues), and municipal utilities (Stadtwerke Singen - water, wastewater). The municipality also operates the Webcam Hohentwiel as a tourism/public information service.

Differentiator

Problem solved

Functional benefit

Brands

• Stadtwerke Singen: Municipal utilities provider offering water, waste management, and infrastructure services
• Kultur und Tagung Singen

Products and services

• Digitaler Bürgerservice (Digital Citizen Services) Comprehensive suite of digital administrative services enabling citizens to submit applications online, schedule appointments, and access municipal services without visiting physical offices. Includes online applications for birth certificates, marriage certificates, residence registration, dog tax, trade licenses, building permits via Serviceportal Baden-Württemberg and BundID.
• Virtuelles Amt (Virtual Office) Video chat-based service allowing citizens to discuss concerns securely and personally with city staff without waiting times. Enables transactions such as address changes and document requests.
• Online Terminvereinbarung (Online Appointment Booking) Digital system for scheduling appointments at the Bürgerzentrum (citizen center) online.
• Bürgermeldungen / Mängelmelder (Citizen Reporting) Digital platform for citizens to report defects, issues, and concerns in public spaces to the city administration.
• Kinderbetreuung (Childcare Services) Municipal childcare facilities and services including Kita (kindergarten) facilities managed by the city, plus Kindertagesbetreuung coordination.
• Kunstmuseum Singen Municipal art museum located at Ekkehardstraße 10, offering exhibitions and cultural programs.
• Archäologisches Hegau-Museum Archaeological museum at the castle garden showcasing regional history and heritage of the Hegau area.
• Städtische Bibliotheken (Municipal Libraries) City library system at August-Ruf-Straße 13 providing media lending, digital offerings, and educational support services.
• Scheffelhalle Cultural event hall rebuilt in 2025 serving as a major venue for concerts, performances, and civic events.
• Stadthalle Singen City hall event venue for concerts, conferences, and public gatherings.
• Stadtbus Singen City bus transportation system serving Singen and surrounding areas.
• Stadtwerke Singen Municipal utility company providing water supply, wastewater management, winter road services, and technical services across the city and its 116 km inner-city road network and over 101 km cycling network.
• Webcam Hohentwiel 24/7 live streaming webcam installed on Hohentwiel fortress ruins offering panoramic views of the city, Hegau region, Lake Constance, and Alps.
• Stadtarchiv (City Archive) Municipal archive preserving historical documents and records of the city.
• Jugendmusikschule (Youth Music School) Municipal music school at Schlachthausstraße 11 offering lessons and programs for children and youth.
• Volkshochschule (Adult Education) Municipal adult education center offering continuing education courses and language programs.
• Sport und Bäder (Sports and Pools) Municipal sports facilities including swimming pools (Hallenbad, Aachbad) and sports venues.
• Medizinisches Versorgungszentrum (Medical Care Center) Municipal medical care center offering two medical practices as a municipal enterprise to ensure primary care remains available in Singen.

Quantifiable outcome

• Digital citizen services reduce physical visits and wait times through online appointment booking and Virtuelles Amt video chat service
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Kobeljaky, UkrainecoreStrategic or Co-development Partner · 22 May 1993Partnership signed May 22, 1993 between Rajon (district) and city of Kobeljaky. Located in Poltawa Oblast approximately 400 km southeast of Kyiv. City has over 10,000 residents, Rajon approximately 54,000. Partnership originated from research by honorary citizen Wilhelm J. Waibel on forced laborers from World War II, many from the Poltawa region. Current focus on medical and social cooperation. Supported by 'Bürgeraktion Singen – Kobeljaky' and 'Freundeskreis Kobeljaky' of Pfarrei St. Elisabeth. Active fundraising for humanitarian aid.
• Celje, SloveniacoreStrategic or Co-development Partner · 1 January 1989Partnership documents signed in Singen in 1989 and in Celje in 1990. Celje has approximately 50,000 residents and is one of the largest cities in Slovenia, with settlement traces dating back to Celtic times. Partnership originated from IG-Metall Singen connections with Yugoslav unions in the 1970s. Longstanding cultural exchange including friendship between Kammer-Männerchor Celje and Männerchor Konkordia Singen. Fire department, Red Cross, and hospital cooperation stemming from flood relief aid. School partnership between Hohentwiel-Gewerbeschule Singen and Šolski Center Celje since 1994. 'Celje-AG' working group coordinates activities.
• Pomezia, ItalycoreStrategic or Co-development Partner · 15 June 1974Partnership signed June 15, 1974. Founded from youth group connections of the Aluminium Walzwerke under Josef Bölle's leadership, originally for war grave maintenance by Deutsche Kriegsgräberfürsorge. Pomezia, located 30 km south of Rome in Lazio region, has over 63,000 residents and was established after the Pontine Marshes were drained in the 20th century. 'Freundeskreis Pomezia' association supports ongoing relations.
• La Ciotat, FrancecoreStrategic or Co-development Partner · 1 August 1968Sister city partnership established August 1968. Oldest partnership of Singen. Originally emerged from visits by French mayors during an international conference. School partnership between Zeppelin-Realschule Singen and CES Virebelle in La Ciotat since 1975. La Ciotat is a southern French city with 32,000 residents on the Côte d'Azur near Marseille.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Others

• Komm.ONE (Kommunale Informationsverarbeitung Baden-Württemberg): Adjacent ecosystem participant: Komm.ONE powers Singen's CMS, publishing system, and the Serviceportal-BW platform behind its digital services. It is not a peer but the key enabling IT vendor — relevant context for evaluating Singen's digital-service scalability.

Direct peers

• Stadt Konstanz: Direct peer: Konstanz is a directly neighboring Große Kreisstadt in Baden-Württemberg's Konstanz district, comparable population scale (~85,000), same state regulatory environment, and the same digital civic service platform (Serviceportal Baden-Württemberg). It is the most directly comparable municipal peer in the Lake Constance / Hegau region.
• Stadt Ravensburg: Direct peer: Ravensburg is a Baden-Württemberg Große Kreisstadt of similar size (~50,000), comparable mix of administrative, tourism, and industrial functions, and offers an online services portal analogous to Singen's Digitaler Bürgerservice.
• Stadt Offenburg: Direct peer: Offenburg is a Baden-Württemberg Große Kreisstadt (~60,000) with comparable economic profile (manufacturing + services), integration programs for non-EU residents, and an online Bürger-Service portal.
• Stadt Weinheim: Direct peer: Weinheim is a Baden-Württemberg Große Kreisstadt of similar size (~45,000), mixed economic base, and active digitization of municipal services via the same BundID/Serviceportal infrastructure.
• Stadt Friedrichshafen: Direct peer: Friedrichshafen is a Bodenseekreis Große Kreisstadt of similar population (~60,000), heavy industrial heritage, Lake Constance tourism positioning, and active digital citizen-service portal — making it one of the closest structural analogs to Singen.
• Stadt Reutlingen: Direct peer: Reutlingen is a Baden-Württemberg Große Kreisstadt (~115,000) operating the same Serviceportal-BW/BundID civic stack and offering digital citizen services including online appointment booking and Bürgermeldungen — comparable on platform and service model though larger in scale.
• Stadt Lörrach: Direct peer: A Baden-Württemberg Große Kreisstadt (~50,000) on the Swiss border with comparable cross-border economic dynamics, cultural infrastructure (museum, event hall), and digital municipal offerings.
• Stadt Villingen-Schwenningen: Direct peer: A Baden-Württemberg Große Kreisstadt (~85,000) with similar industrial heritage, twin-city structure (merged from Villingen and Schwenningen analogous to Singen's merged Ortsteile), and active digital municipal services.
• Stadt Schwäbisch Gmünd: Direct peer: A Baden-Württemberg Große Kreisstadt (~60,000) with comparable manufacturing/services mix, Große Kreisstadt status, and an active online service portal for administrative transactions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/stadtsingen
• Facebookfacebook.com/stadtsingen
• YouTubeyoutube.com/results?search_query=Stadt+Singen
• LinkedInlinkedin.com/company/singen

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SINGEN