City of Alamogordo
The City of Alamogordo is a municipal government serving approximately 30,000+ residents of Otero County, New Mexico, providing utilities, police and fire, public works, parks and recreation, library, municipal court, and airport services.
- Company typePrivate
- Founded1898
- HeadquartersAlamogordo, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What City of Alamogordo does
The City of Alamogordo is a municipal corporation in Otero County, New Mexico, operating under a Commission-City Manager form of government with an elected Mayor-at-large and six district commissioners. It serves approximately 30,000+ residents plus visitors, providing the full stack of municipal services: police and fire (IFSAC-accredited), public works, water production and wastewater reclamation, solid waste and landfill operations, parks and recreation (including the 1898-founded Alameda Park Zoo, Desert Lakes Golf Course, recreation center, and pool), the Alamogordo Public Library, Alamo Senior Center, municipal court, planning and zoning, code enforcement, and the Alamogordo-White Sands Regional Airport. Adjacent functions include animal control, emergency management, communications and marketing, and the Sgt. Willie Estrada Memorial Civic Center. The city's revenue model combines Gross Receipts Tax on local businesses, monthly tiered utility billing for water/sewer/reclaimed water (rates reset via Resolution 2024-31), parks and recreation fees, municipal court fines, business licenses and permits, and federal/state grants — a diversified municipal revenue stack typically spanning $50-80M annually across FY2016–FY2026 budgets.\n\nThe technology backbone is built on standard civic-engagement and enterprise platforms rather than proprietary systems. The official site runs on CivicPlus CivicEngage, employee email on Microsoft 365, utility billing on Pay.Billingdoc.net with AquaHawk water-usage monitoring, recreation registration on rec1, library printing on Princh, and GIS mapping on ArcGIS. Digital citizen-engagement features include the Notify Me notification/alert subscription service and the Citizen Request Tracker portal for service requests. The city maintains no in-house software products; its technology posture is procurement-and-integration rather than product development, and its AI/ML footprint is effectively zero based on available data. Regionally, the city is anchored by its partnership with Holloman Air Force Base and positioned as a gateway for White Sands National Park tourism.\n\nGo-to-market is direct-to-resident across physical and digital channels: walk-in service at City Hall and department offices throughout the city, the municipal website, monthly utility billing with online and auto-pay options, and a multi-platform social media presence (Facebook, Instagram, LinkedIn, YouTube, TikTok). Customer segments are horizontal — residents, local businesses (licensing and GRT), visitors/tourists, and regional partners (Holloman AFB, Otero County, NMSU-A). Major contractual partners include Southwest Disposal Corp for solid waste collection, PNM for electricity referral, New Mexico Gas Company for natural gas referral, and Gerald Champion Regional Medical Center for healthcare adjacency. Strategic enablers include a dedicated Grant Coordinator, communications and marketing specialists, and a Commission-led engagement cadence with biweekly public meetings livestreamed on YouTube.
City of Alamogordo firmographics
Firmographics- Name
- City of Alamogordo
- Legal name
- City of Alamogordo
- Website
- https://ci.alamogordo.nm.us
- Company type
- Private
- Founded year
- 1898
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The City of Alamogordo is a municipal government serving approximately 30,000+ residents of Otero County, New Mexico, providing utilities, police and fire, public works, parks and recreation, library, municipal court, and airport services.
- Ownership category
- akta.pro rank
City of Alamogordo industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Sewage Treatment Facilities (221320), Solid Waste Landfill (562212), Police Protection (922120), Zoos and Botanical Gardens (712130), Administration of Air and Water Resource and Solid Waste Management Programs (924110)
- SIC
- Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Solid Waste & Recycling Services Administration (BPAIACAH), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Landfill Operations & Disposal Services (IMAIAFAL)
Keywords
Where City of Alamogordo is headquartered
LocationHeadquarters
- HQ city
- Alamogordo
- HQ country
- United States
- HQ region
- North America
Offices13 records
Markets served
City of Alamogordo business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Tax Revenue: The city collects Gross Receipts Tax from businesses operating within municipal boundaries, a primary revenue source for municipal operations and services.
- Utility Services: Monthly billing for water, sewer, and reclaimed water services. Utility rates were updated per Resolution 2024-31 adopted June 25, 2024, based on a utility rate study completed by GovRates, Inc. on May 6, 2024.
- Parks and Recreation Fees: Revenue from recreation center memberships, pool fees and passes, facility and park rentals, youth sports programs, and special events including the White Sands Balloon Invitational and Christmas Zoobilee.
- Municipal Court Fees: Revenue from traffic citations, municipal court fines, and court-ordered programs including DWI school and ignition interlock programs.
- Business Licenses and Permits: Revenue from business registrations, licenses, and various permits including burn permits, construction permits, and special event permits.
- Grant Funding: The city has a Grant Coordinator position and receives various federal and state grants for infrastructure, public safety, and community development programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Water Utility Service - tiered rate structure |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
City of Alamogordo product offering
Product offeringCore offering
The City of Alamogordo provides comprehensive municipal government services to residents, businesses, and visitors of Alamogordo, New Mexico. Core offerings include public safety through Police and Fire departments, water and wastewater utilities, solid waste collection, parks and recreation facilities (recreation center, pool, Alameda Park Zoo, Desert Lakes Golf Course), the public library, senior services, municipal court, code enforcement, planning and zoning, and the Alamogordo-White Sands Regional Airport.
Product overview
The City of Alamogordo offers a comprehensive portfolio of municipal services and public resources through its civic engagement platform. The city's offerings are organized as distinct service divisions rather than a unified software product: Emergency Services (police, fire), Public Works (infrastructure, utilities), Parks & Recreation (recreation centers, pools, parks, and the Alameda Park Zoo), Community Services (public library, senior center, civic center), Utility Services (water production, wastewater, solid waste), and administrative services (municipal court, code enforcement, planning and zoning). The platform also provides digital citizen engagement tools including the Notify Me notification system and Citizen Request Tracker for service requests.
Differentiator
Problem solved
Functional benefit
Brands
- Notify Me: City notification and alert subscription service for press releases, PSAs, alerts, and community notifications
Products and services
- Emergency Services Public safety services including police and fire department operations, emergency response, and community safety programs for the City of Alamogordo.
- Public Works Infrastructure management including facility maintenance, fleet management, streets and drainage services, and utilities administration for the City of Alamogordo.
- Parks and Recreation Recreation center, pool facilities, sports complexes, athletic courts, parks, youth programs, and community activities including the White Sands Balloon Invitational and Christmas Zoobilee.
- Alameda Park Zoo The oldest zoo in the Southwest, founded in 1898, featuring animal exhibits, education programs, and visitor amenities operated by the City of Alamogordo.
- Alamogordo Public Library Public library services including reference services, downloadable content, genealogy resources, youth programs, and community access to technology with Princh print services integration.
- Alamo Senior Center Senior services including meals, fitness programs, social activities, volunteer opportunities, and community resources for seniors.
- Civic Center Sgt. Willie Estrada Memorial Civic Center providing facilities for public functions, events, and community gatherings.
- Water Utility Service Water production, distribution, and utility billing for water, sewer, and reclaimed water services using the AquaHawk monitoring portal, with rates updated per Resolution 2024-31 adopted June 25, 2024.
- Online Utility Payments Digital payment platform via Pay.Billingdoc.net for residents to pay water, sewer, and reclaimed water utility bills online.
- Utilities Department Services Water production, wastewater reclamation, solid waste management, recycling, and utility maintenance services operated by the City of Alamogordo Utilities Department.
- Desert Lakes Golf Course Municipal golf course with maintenance, turf management, and golfing facilities operated by the Parks and Recreation Department.
- Notify Me Notification Service Email and SMS notification subscription service for city alerts, press releases, calendar events, and department-specific notifications.
- Citizen Request Tracker Online portal for residents to report concerns, submit service requests, and track the status of city requests such as pothole reports.
- Alamogordo-White Sands Regional Airport General aviation airport owned and operated by the City of Alamogordo at 3500 Airport Road, providing facilities, advisory board oversight, and pilot resources.
- Municipal Court City court handling traffic citations, municipal ordinance violations, DWI cases, and court-ordered programs including DWI school and ignition interlock supervision.
- Code Enforcement Code compliance enforcement including property maintenance, building codes, and municipal ordinance violations under the City Manager's office.
- Planning and Zoning City planning, zoning administration, land use regulation, comprehensive planning, and development review administered through the Community Development Department.
Companies that use City of Alamogordo
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
City of Alamogordo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
City of Alamogordo partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Otero CountycoreRegional partnership between City of Alamogordo and Otero County for solid waste management through the Otero-Greentree Regional Landfill, joint economic development initiatives, and shared community resources including the Otero County Film Office collaboration.
- Alamogordo Chamber of CommercecorePartnership for Small Business Saturday promotion in conjunction with Small Business Development Center at NMSU-A and Alamogordo MainStreet. The Chamber is described as a not-for-profit membership organization of businesses striving to bring together community, success and leadership.
- Holloman Air Force BasecoreThe city expresses strong support for Holloman AFB, which is a major economic driver and employer in the region. The partnership includes joint land use studies and regional planning coordination.
- New Mexico State University Alamogordo (NMSU-A)minorCollaboration on Small Business Saturday initiatives with the Small Business Development Center located at NMSU-A campus.
- Alamogordo MainStreetminorPartnership on Small Business Saturday and community revitalization programs. MainStreet organization focuses on historic preservation and economic development in the downtown area.
- PNM (PNM Resources)coreElectricity provider for Alamogordo residences. The city notes it does not provide gas or electricity services directly, referring residents to PNM for electricity and New Mexico Gas Company for natural gas.
- New Mexico Gas CompanycoreNatural gas provider for Alamogordo residences. The city does not provide gas services directly, referring residents to New Mexico Gas Company.
- Southwest Disposal CorpcoreContracted solid waste collection services for residential garbage pickup. The city contracts with Southwest Disposal for trash pickup services and maintains the Otero-Greentree Regional Landfill.
- Gerald Champion Regional Medical CenterminorRegional medical center listed as a visitor link on the city's tourism resources page, serving the healthcare needs of Alamogordo residents and visitors.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
City of Alamogordo competitors and assessment
Company assessmentRegional players
- City of Clovis, NM: Small-to-mid New Mexico city near a military installation (Cannon AFB) with a comparable base-dependent economy and full municipal service delivery.
- City of Las Cruces, NM: Larger southern New Mexico city providing the same range of municipal utilities and services; comparable model but a bigger, adjacent-region jurisdiction.
- Village of Ruidoso, NM: Nearby southern New Mexico local government delivering utilities, tourism, and community services on a smaller scale in the same broad region.
- City of Carlsbad, NM: New Mexico municipality operating utilities, parks, and public safety with a comparable government structure serving a small city and surrounding region.
- City of Socorro, NM: Small New Mexico municipal government with a similar mix of water utilities, public safety, and administrative services.
- City of Hobbs, NM: New Mexico municipal government providing utilities, recreation, and public safety at a similar scale to Alamogordo.
- City of Roswell, NM: Similarly sized southeastern New Mexico municipal government delivering water, wastewater, solid waste, public safety, and recreation services; directly comparable service portfolio in a different NM territory.
- City of Deming, NM: Small southern New Mexico municipality with comparable water, wastewater, and community-service responsibilities.
- City of Farmington, NM: New Mexico city that directly operates utilities and broad municipal services, making it a close structural peer despite a different regional geography.
Others
- Otero County, NM: Regional government partner that co-operates the Otero-Greentree Regional Landfill and joint economic-development initiatives; adjacent public entity rather than a direct competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Alamogordo social profiles
Digital presenceCity of Alamogordo financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Alamogordo leadership team
Management profileNumber of profiles
Profiles22 records
City of Alamogordo subsidiaries and ownership
Company hierarchySubsidiaries10 records
City of Alamogordo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Alamogordo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Alamogordo
What does City of Alamogordo do?
The City of Alamogordo provides comprehensive municipal government services to residents, businesses, and visitors of Alamogordo, New Mexico. Core offerings include public safety through Police and Fire departments, water and wastewater utilities, solid waste collection, parks and recreation facilities (recreation center, pool, Alameda Park Zoo, Desert Lakes Golf Course), the public library, senior services, municipal court, code enforcement, planning and zoning, and the Alamogordo-White Sands Regional Airport.
Is City of Alamogordo a public or private company?
City of Alamogordo is a private company. It is classified as state government owned and is currently operating.
When was City of Alamogordo founded?
City of Alamogordo was founded in 1898. It employs 101 to 250 people.
Where is City of Alamogordo based?
City of Alamogordo is headquartered in Alamogordo, United States, in the North America region.
How does City of Alamogordo make money?
Six revenue lines are on record. Tax Revenue is the primary driver. The others are utility Services, parks and Recreation Fees, municipal Court Fees, business Licenses and Permits and grant Funding.
Who are City of Alamogordo's main competitors?
Regional players on record are City of Clovis, NM, City of Las Cruces, NM, Village of Ruidoso, NM, City of Carlsbad, NM, City of Socorro, NM, City of Hobbs, NM, City of Roswell, NM, City of Deming, NM and City of Farmington, NM. Otero County, NM is listed as an others.
Does City of Alamogordo have an API?
No public API is recorded for City of Alamogordo.
What industry is City of Alamogordo in?
City of Alamogordo's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of BPAIACAH, Solid Waste & Recycling Services Administration. Its NAICS code is 221320 and its SIC code is 4941.