Heartford Hospice

What Heartford Hospice does

Heartford Hospice is a private, for-profit hospice care provider headquartered at 3 Park Plaza, Suite 450 in Irvine, California. The company delivers comprehensive in-home hospice services to terminally ill patients and their families across Southern California, with an active service area spanning Orange County, Los Angeles County, Ventura County, and portions of the Inland Empire. Its core offering combines 24/7 on-call clinical coverage with a multi-disciplinary care team composed of physicians (led by a board-certified Hospice Medical Director), registered nurses, social workers, counselors, chaplains, credentialed music therapists, and trained volunteers. Specialized program lines include music therapy (delivered in partnership with Golden Memories Music Therapy), spiritual support, a volunteer program, a monthly grief support group, and the We Honor Veterans program, in which the organization holds 1-Star Partner status under the NHPCO/Medicare national initiative.

The business model is a managed-services, fee-for-care reimbursement structure rather than a technology or product business. Revenue is generated through per-diem or per-episode payments from the Medicare Hospice Benefit, state Medicaid programs, and private insurance hospice benefits, with Medicare flagged as the primary payer stream covering up to 100% of hospice services for eligible patients. Go-to-market is sales-led and referral-driven, anchored by a VP of Community Relations who cultivates partnerships with hospitals, physicians, and community organizations, supplemented by direct family outreach, an informational website, and an active social media presence across Facebook, LinkedIn, Vimeo, and Twitter. The company holds ACHC accreditation, ADA Title III / WCAG 2.0-2.1 / CCPA compliance on its digital properties, and operates with a headcount in the 11-50 range; no funding rounds, M&A activity, or revenue disclosures were identified in the source material.

Name

Heartford Hospice

Legal name

Heartford Hospice

Website

https://heartfordhospice.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Heartford Hospice is a private, ACHC-accredited hospice provider delivering 24/7 in-home end-of-life care through a multi-disciplinary clinical team to terminally ill patients and families across Orange County, Los Angeles County, Ventura County, and the Inland Empire in Southern California.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (6216), Home Health Care Services (621610)

SIC

Services-Health Services (8000)

akta.pro primary industry

Home Hospice (Routine Home Care) (HLADAHAA)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE)

Keywords

• Hospice care services
• In-home medical care
• End-of-life care
• Palliative care support
• Bereavement counseling

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicare Hospice Benefit: Primary revenue stream through Medicare Part A coverage. Most eligible patients receive up to 100% coverage for hospice services under the Medicare Hospice Benefit.
2. Medicaid Hospice Benefit: State Medicaid programs provide hospice coverage for eligible patients.
3. Private Insurance Hospice Benefit: Most private insurance plans include hospice coverage benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Heartford Hospice delivers comprehensive in-home hospice care for terminally ill patients across Southern California. A multi-disciplinary team of doctors, nurses, social workers, counselors, therapists, and chaplains provides physical, emotional, social, and spiritual support to patients with a life expectancy of six months or less, along with grief and bereavement support to their families. Services are reimbursed primarily through Medicare, Medicaid, and private insurance hospice benefits.

Product overview

Heartford Hospice is a hospice care provider offering a unified set of in-home medical and support services. The core offering is in-home hospice care supplemented by specialized programs including Music Therapy (provided through partnership with Golden Memories Music Therapy), Spiritual Support, Volunteer Program, We Honor Veterans Program, and Grief Support Group. All services focus on compassionate, whole-person care addressing physical, emotional, and spiritual needs of terminally ill patients and their families in Southern California.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Hospice Care Comprehensive in-home medical care providing 24/7 access to expert advice, medical equipment and supplies, emotional and spiritual counseling, and therapy services focused on caring for the whole person in the comfort of their own home. Aimed at terminally ill patients with a life expectancy of six months or less and their families across Southern California.
• Music Therapy Musical interventions performed by credentialed music therapists (including Brian Hotchkiss, MMT, MT-BC of Golden Memories Music Therapy) to help patients improve mental health and overall well-being, reduce cognitive decline, process emotions, and support quality of life. Offered as a supplemental hospice support service for terminally ill patients.
• Spiritual Support Non-denominational spiritual care including regular pastoral visits, crisis support, funeral and memorial services, and coordination with the patient's own clergy to address spiritual needs of terminally ill patients and their families.
• Volunteer Program Hospice volunteers offering companionship, emotional support, and practical assistance to patients and families, including pet care, art, music, prayer, reading, and walking activities to ease caregiver burden and enrich patient quality of life.
• We Honor Veterans Program Specialized end-of-life care program recognizing veterans' unique needs through pinning ceremonies and life story sharing, delivered under Heartford Hospice's 1-Star Partner status in the national We Honor Veterans program operated by NHPCO and Medicare.
• Grief Support Group Monthly grief support group meetings led by Heartford's chaplain to provide understanding and healing for family members and community members experiencing loss following the death of a hospice patient.

Quantifiable outcome

• Most patients eligible for Medicare Hospice Benefit covering up to 100% of hospice services

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Golden Memories Music Therapy (Brian Hotchkiss, MMT, MT-BC)coreStrategic or Co-development PartnerHeartford Hospice partners with Brian Hotchkiss, MMT, MT-BC from Golden Memories Music Therapy to provide music therapy services. Brian is a credentialed music therapist who provides musical interventions to help patients improve mental health and overall well-being, assist with cognitive decline, process emotions, and support quality of life.
• National Hospice and Palliative Care Organization (NHPCO)coreStrategic or Co-development PartnerHeartford Hospice is a 1-Star Partner in the We Honor Veterans program, a national initiative operated by NHPCO in partnership with Medicare. This program recognizes hospice providers committed to specialized end-of-life care for veterans, including pinning ceremonies and life story sharing.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• VITAS Healthcare: VITAS is the largest hospice provider in the United States and a subsidiary of Chemed Corporation, operating across multiple states including California. It competes with Heartford for the same hospital and physician referrals in Southern California but at materially greater scale and with deeper IDN integration.
• Amedisys: Amedisys (now part of UnitedHealth Group/Optum) is one of the largest home health and hospice operators in the US, with significant California hospice operations. It directly competes with Heartford for in-home hospice referrals but offers a much broader service portfolio and deeper payer relationships.

Direct peers

• Gentiva: Gentiva is a national hospice and home health provider (formerly part of Kindred at Home) with active California operations. It is a direct competitor for the same in-home hospice patient population and referral channels in Southern California.
• Compassus: Compassus is a nationwide hospice, palliative, and home health provider operating in California. It directly competes with Heartford in the in-home hospice space with a comparable multi-disciplinary service model and similar referral-driven GTM.
• Enhabit: Enhabit (spun off from Encompass Health) is a national home health and hospice operator with California presence. It offers comparable in-home hospice services and competes with Heartford for the same referral sources and patient demographic.
• Interim HealthCare Hospice: Interim HealthCare is a national franchised home health and hospice provider with multiple California locations. It offers comparable in-home hospice services and is one of the most direct competitors for Heartford's patient population.
• Bristol Hospice: Bristol Hospice operates multiple locations across California and the western US, directly competing with Heartford in in-home hospice care. It is a closely comparable mid-sized peer with similar service scope and referral-driven GTM.
• St. Joseph Hospice: St. Joseph Hospice is a multi-state hospice provider with California operations, offering a comparable in-home hospice service model. It is a direct competitor pursuing similar referral relationships with physicians and hospitals.

Regional players

• Providence Hospice: Providence's TrinityCare Hospice and related palliative programs serve Southern California and are embedded within the Providence health system. It competes with Heartford for the same patient population but benefits from integrated hospital referral flow within its own IDN.
• Hoag Hospice: Hoag Hospice is the hospice program of Hoag Memorial Hospital Presbyterian, serving Orange County. It is a regional peer that competes with Heartford in the same Orange County market and benefits from an integrated hospital referral base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/heartfordhospice
• LinkedInlinkedin.com/company/heartford-hospice

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heartford Hospice