Imagine Citizens Network
- Company typePrivate
- Founded2015
- HeadquartersCalgary, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Imagine Citizens Network firmographics
Firmographics- Name
- Imagine Citizens Network
- Legal name
- Imagine Citizens Network
- Website
- https://imaginecitizens.ca
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Imagine Citizens Network industry classification
Industry- Product category
- Citizen Healthcare Engagement Services
- NAICS
- Social Assistance (624), Human Rights Organizations (813311), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Membership Organizations (8600)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- Interest-Based Communities & Forums (BPAMABAC), Health Literacy (Navigating Care, Medication, Preventive Info) (EDAAAAAF)
Keywords
Where Imagine Citizens Network is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Imagine Citizens Network business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Donations and Charitable Contributions: ICN receives charitable donations, notably through partnerships with University of Calgary (O'Brien Institute for Public Health receives donations on ICN's behalf) andGiving Day campaigns with matching funds.
- Government Grants and Funding: ICN receives funding from Alberta government entities including Alberta Innovates-Health and Alberta Health for specific engagement projects and initiatives.
- Strategic Partnerships and Sponsorships: Support from healthcare organizations and foundations including Calgary Health Foundation for collaborative projects.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Imagine Citizens Network product offering
Product offeringCore offering
Imagine Citizens Network is a citizen-led non-profit that creates structured pathways for Albertan patients, caregivers, and families to share healthcare experiences and influence health system decisions. Its core offerings include the Care Opinion Canada online feedback platform, the iKNOW Health educational guide, Community Conversations engagement sessions, the Citizens for Digital Health initiative, Med Wise Alberta medication literacy programming, the Child and Youth Mental Health Group, Digital Storytelling productions, and the Connecting for Impact program for rural and newcomer communities.
Product overview
Imagine Citizens Network (ICN) is a citizen-led organization that operates primarily as a network and engagement platform rather than a traditional software product company. Its main digital product is Care Opinion Canada, an online platform where patients and families share healthcare experiences. ICN also delivers educational resources through iKNOW Health, an online guide for navigating Alberta's health systems. The organization runs multiple citizen engagement programs including Community Conversations, Citizens for Digital Health, Child and Youth Mental Health Group, Med Wise Alberta, Digital Storytelling Initiative, and Connecting for Impact. These programs work together to bring citizen voices into healthcare transformation, with Care Opinion serving as the primary technology-enabled feedback mechanism and the various programs supporting citizen education, engagement, and health literacy across Alberta.
Differentiator
Problem solved
Functional benefit
Brands
- Care Opinion Canada: An online platform that allows patients, caregivers, and families to safely share their healthcare experiences directly with providers, helping turn those experiences into learning, reflection and improvement within the healthcare system.
- iKNOW Health
- Community Conversations
- Citizens for Digital Health
- Med Wise Alberta
- Connecting for Impact
Quantifiable outcome
- Over 475 screenings of Falling Through the Cracks: Greg's Story film, engaging audiences in teamwork in healthcare discussions
- +2 more outcomes
Companies that use Imagine Citizens Network
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Imagine Citizens Network technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Imagine Citizens Network partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- O'Brien Institute for Public Health (University of Calgary)coreLong-standing partnership where the O'Brien Institute supports ICN and receives charitable donations on their behalf. ICN originated from meetings at the Institute. Partnership focuses on collaborating to transform health and care in Alberta.
- Alberta Health ServicescoreMajor healthcare delivery partner for citizen engagement projects including Healthy Aging in Alberta, Primary Health Care Integration, and Care Opinion platform expansion across the province.
- Alberta HealthcoreGovernment ministry partner for primary care dialogue, clinical research engagement projects, and policy input on healthcare transformation initiatives including MAPS.
- Cumming School of Medicine (University of Calgary)corePartnership on Precision Health program to embed person-centred care principles into healthcare education. ICN contributes to curriculum design and delivers sessions on person-centred care and patient stories.
- University of AlbertacoreAcademic partner on Healthy Aging in Alberta project and clinical research engagement initiatives with Alberta Innovates-Health.
- Greg's WingscoreLong-time collaborator on patient safety, healthcare teamwork, and health information initiatives. Co-developed Statement of Principles for Personal Health Information and hosted screenings of Falling Through the Cracks film.
- SCAN HealthcoreStrategic partner dedicated to advancing health systems to achieve best possible experiences and outcomes for patients through supply chain transformation. ICN joined as strategic partner.
- Alberta Innovates-HealthcorePartner on clinical health research engagement project to understand Albertans' awareness and understanding of clinical research and data privacy.
- Alberta International Medical Graduates Association (AIMGA)minorPartner on Connect project to host healthcare conversations in newcomer communities, training volunteer Connectors who are international medical graduates.
- Health Quality Council of Alberta (HQCA)coreOngoing partnership for citizen engagement and healthcare quality improvement initiatives, recruiting volunteers with healthcare experience.
- Primary Health Care Integration NetworkcorePartner on patient transitions resources, co-designing resources like the Home to Hospital to Home Transitions Guideline with patient and family advisors.
- Strategic Clinical NetworkscorePartnership with AHS SCNs including Surgery Strategic Clinical Network for patient engagement and quality improvement projects.
- Primary Care NetworksminorWorking relationships established with multiple Primary Care Networks across Alberta for citizen engagement in primary healthcare improvement.
- Healthcare Excellence CanadaminorNational organization devoted to patient safety and health system improvement where ICN participates in initiatives and policy development.
- Canadian Patient Safety InstituteminorNational network of patient-led groups with interest in safety where ICN participates in advancing patient engagement.
Scale indicators6 records
Recent moves1 record
Imagine Citizens Network competitors and assessment
Company assessmentDirect peers
- Canadian Patient Safety Institute: National patient-led network advancing patient safety and engagement in Canadian healthcare. ICN explicitly participates in this organization's network; both share the patient voice mandate in healthcare improvement.
- Patients for Patient Safety Canada: Canadian patient-led program championing patient safety through lived-experience advocacy. Closely aligned with ICN's citizen-led model, methodology, and Canadian national scope for engaging citizens in healthcare system improvement.
- Healthcare Excellence Canada: National organization devoted to patient safety and health system improvement through partnerships and innovation. ICN has an active partnership; both organizations operate at the intersection of citizen engagement, healthcare improvement, and system-level policy influence.
- Care Opinion UK: Original UK-based online platform where patients share healthcare experiences and providers respond. Care Opinion Canada is the Canadian affiliate of this model, making it the parent/platform peer for ICN's flagship digital product.
- Patients Canada: National patient advocacy organization working to integrate patient perspectives into healthcare policy and delivery. Directly comparable to ICN in mission and methodology — both serve as bridges between citizens/patients and the health system through engagement, partnerships, and education.
Regional players
- Patient Voices Network (BC): British Columbia-based patient engagement network administered by the BC Patient Safety & Quality Council. Directly comparable methodology (volunteer patient voices, engagement with health authorities) but operates in a different province, making it a regional rather than direct competitor.
- Health Quality Council of Alberta (HQCA): Alberta's provincial health quality and patient safety organization. Direct peer — ICN has an active ongoing partnership with HQCA for citizen engagement and quality improvement, and both organizations share the Alberta regional focus on patient voice in health system improvement.
Broad incumbents
- Institute for Patient- and Family-Centered Care: US-based non-profit advancing the practice of patient- and family-centred care through partnerships with health systems, research, and policy. Highly comparable mission to ICN's person-centred healthcare focus, though operating nationally in the US and at greater scale.
- The Beryl Institute: US-based global community of practice focused on improving the patient experience in healthcare. Comparable in mission (elevating patient voice as a driver of healthcare improvement) but operates at much larger scale and as a broader professional community rather than a single-region network.
Others
- Alberta Health Services (Patient Engagement): Provincial health authority that is ICN's primary partner and funder for citizen engagement programs. Not a direct competitor but an ecosystem participant whose strategic priorities directly shape ICN's project pipeline and funding availability.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Imagine Citizens Network social profiles
Digital presenceImagine Citizens Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Imagine Citizens Network leadership team
Management profileNumber of profiles
Profiles8 records
Imagine Citizens Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Imagine Citizens Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Imagine Citizens Network
What does Imagine Citizens Network do?
Imagine Citizens Network is a citizen-led non-profit that creates structured pathways for Albertan patients, caregivers, and families to share healthcare experiences and influence health system decisions. Its core offerings include the Care Opinion Canada online feedback platform, the iKNOW Health educational guide, Community Conversations engagement sessions, the Citizens for Digital Health initiative, Med Wise Alberta medication literacy programming, the Child and Youth Mental Health Group, Digital Storytelling productions, and the Connecting for Impact program for rural and newcomer communities.
Is Imagine Citizens Network a public or private company?
Imagine Citizens Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Imagine Citizens Network founded?
Imagine Citizens Network was founded in 2015. It employs 11 to 50 people.
Where is Imagine Citizens Network based?
Imagine Citizens Network is headquartered in Calgary, Canada, in the North America region.
How does Imagine Citizens Network make money?
Three revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are government Grants and Funding and strategic Partnerships and Sponsorships.
Who are Imagine Citizens Network's main competitors?
Direct peers on record are Canadian Patient Safety Institute, Patients for Patient Safety Canada, Healthcare Excellence Canada, Care Opinion UK and Patients Canada. Regional players are Patient Voices Network (BC) and Health Quality Council of Alberta (HQCA). Broad incumbents are Institute for Patient- and Family-Centered Care and The Beryl Institute. Alberta Health Services (Patient Engagement) is listed as an others.
Does Imagine Citizens Network have an API?
No public API is recorded for Imagine Citizens Network.
What industry is Imagine Citizens Network in?
Imagine Citizens Network's product category is Citizen Healthcare Engagement Services. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of BPAMABAC, Interest-Based Communities & Forums. Its NAICS code is 624 and its SIC code is 8300.