EasyGov

What EasyGov does

EasyGov is a privately-held South African service company founded in 2020 that acts as an intermediary between individuals and South African government departments, specifically the South African Police Service (SAPS) and the Department of Justice. The company manages two end-to-end service lines: Police Clearance Certificates (PCC), priced at R1,500 for a Basic tier (20-30 working days) and R2,250 for an Extra Attention tier (15-20 working days), and a comprehensive Expungement Service at R7,500 (6-8 week timeline). Its core promise is reducing typical government processing times of 2-6 months down to as little as 15 working days by handling fingerprint collection coordination, identity verification, application form completion (including SAPS 91(a)), document procurement, and direct submission on behalf of clients.

The business operates on a purely transactional, direct-to-consumer model with no app, API, or proprietary technology platform. Customers discover the service through the easygov.app website and engage via WhatsApp messaging (068 614 0547) and email ([email protected]); payments are collected via bank transfer to a First National Bank account. EasyGov has 1-10 employees and relies on partnerships with legal professionals to ensure compliance on expungement filings. No funding rounds, no management team, and no partnership details are disclosed beyond the legal professional relationships.

The primary customer segments are South African individuals needing PCCs for visa applications, employment, or immigration purposes, and individuals with eligible prior convictions seeking expungement (subject to a 10-year waiting period and non-sexual/non-racial offenses). Marketing is passive — primarily the website itself — with no active social media presence, content marketing, or paid acquisition channels evident. The competitive position rests on procedural familiarity with SAPS and Department of Justice workflows and bundled legal expertise rather than any technology or data advantage.

Name

EasyGov

Legal name

EasyGov

Website

https://easygov.app

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

EasyGov is a South African direct-to-consumer intermediary that assists individuals with obtaining SAPS Police Clearance Certificates (R1,500-R2,250) and criminal record Expungements (R7,500), handling the full government application process on their behalf.

Ownership category

akta.pro rank

Product category

Government Administrative Services

NAICS

Investigation and Personal Background Check Services (561611)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD)

Keywords

• Police clearance certificates
• Criminal record expungement
• Government form assistance
• Visa documentation services
• Background check services

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Police Clearance Certificate Services: One-time service fees for obtaining SAPS Police Clearance Certificates, with two service tiers differentiated by processing speed and attention level. Basic service at R1,500 with 20-30 working days turnaround; Extra attention tier at R2,250 with 15-20 working days turnaround.
2. Criminal Record Expungement Services: Comprehensive one-time service fee for handling the complete expungement process including obtaining necessary documents, legal coordination, and application submission to the Department of Justice. Priced at R7,500 with an estimated 6-8 week timeline.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

EasyGov provides managed, end-to-end administrative services for South African individuals to obtain SAPS Police Clearance Certificates and to apply for criminal record expungement through the Department of Justice. The company handles fingerprint collection coordination, identity verification, document procurement, application form completion, and all follow-up with government departments on behalf of clients. Services are sold directly to consumers via the company's website, WhatsApp, and email channels at fixed per-service prices.

Product overview

EasyGov is a service-based platform offering two core services for navigating South African government bureaucracy: Police Clearance Certificate (PCC) assistance and criminal record Expungement. Both services are offered as managed end-to-end offerings where EasyGov handles the entire process on behalf of clients, from obtaining fingerprints and required documents to submitting applications and follow-ups with government departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Clearance Certificate (PCC) Service End-to-end managed service that assists South African individuals in obtaining a SAPS Police Clearance Certificate, which enumerates any criminal records for purposes such as employment, visa applications, immigration, or personal background verification. The service covers fingerprint collection coordination, certified identity document submission, completion of the SAPS 91(a) application form, and follow-up with the South African Police Service. Offered in two tiers: Basic at R1,500 with an estimated 20–30 working day turnaround, and Extra Attention at R2,250 with an estimated 15–20 working day turnaround (urgent requests completed in as little as 5–30 working days).

Quantifiable outcome

• Reduces Police Clearance Certificate processing time from 2-6 months to 5-30 working days (urgent service)
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Broad incumbents

• Checkr: US background-check platform providing criminal-record and identity verification for employment and tenant screening. Overlaps with EasyGov's Police Clearance Certificate service in the underlying function of producing and consuming criminal-record checks, but at much greater scale and as a software/technology platform.
• Sterling Backcheck: Background and identity-verification provider serving employers across multiple geographies. Same vertical (criminal-record checks used for employment/visa screening), though with technology-platform delivery rather than a manual consumer intermediary.
• HireRight: Global background-screening provider offering criminal-record checks, identity verification, and due diligence to employers. Directly comparable in product (criminal background checks for employment), but B2B and global in scope.
• Fragomen: Global immigration-law and visa-services firm handling applications, compliance, and government filings for corporate clients. Comparable in that it is an intermediary simplifying immigration and government paperwork, though operating at enterprise/legal scale rather than consumer.
• LexisNexis Risk Solutions: Large-scale data, identity-verification, and background-screening vendor serving financial-services and HR use cases. Operates in the same identity-and-criminal-records space but as upstream data infrastructure rather than a consumer intermediary.

Direct peers

• GovAssist: US-based online platform that helps individuals navigate government paperwork (visas, passports, immigration forms) end-to-end. Most direct international analogue to EasyGov's intermediary-for-bureaucracy model, serving a different geography but identical customer-use-case.
• CIBT (CIBTvisas / Newland Chase): Global visa and passport expedited-services provider acting as an intermediary between travellers and government consulates. Closely comparable consumer-facing model of paid government-document facilitation.

Emerging players

• VisaGuide: Online visa and immigration information and application-helper platform. Has partial overlap with EasyGov in helping individuals complete official paperwork, but primarily content/ad-revenue rather than full-service filing.
• Certiphi Screening: Background-check and identity-verification provider for healthcare, education, and employment screening. Comparable function (criminal-record checks for vetting), though B2B only and US-focused.

Regional players

• Perry International (Passports & Visas): Passport and visa expedited-services agency operating in select markets; provides paid intermediary services between clients and government consulates for travel documents. Closely comparable service model in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EasyGovApp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EasyGov