Baldwin County Sewer Service

What Baldwin County Sewer Service does

Baldwin County Sewer Service, LLC (BCSS) is a private wastewater utility company founded in 1998 and headquartered in Summerdale, Alabama. The company provides turnkey sewer service across Baldwin County, operating as an exclusive franchised utility in areas where municipalities cannot serve, while also partnering with several cities to extend sewer coverage to their communities. BCSS owns and maintains 146 lift stations and several wastewater treatment plants, serving thousands of Equivalent Residential Units (ERUs) across 15 cities and towns including Foley, Gulf Shores, Orange Beach, Fairhope, Daphne, and Spanish Fort.

BCSS's core products span the full wastewater service stack: turnkey sewer service installation encompassing main sewer line construction and grinder pump installation; 24/7/365 on-site sewer service repairs; septic tank pumping; and grinder pump products (Keen brand, American-made oil-cooled progressive cavity pumps). Supporting technology includes a proprietary telemetry monitoring system that tracks lift stations and wastewater treatment plants and notifies BCSS when servicing is needed, as well as standardized generator transfer switches in all new installations. The company offers auxiliary services including online account management, multiple bill payment channels, and an Environmental Enhancement Program providing discounted rates for septic-to-sewer conversions.

BCSS generates revenue through multiple streams: flat monthly sewer service fees ($60.50/month standard residential), one-time tap and impact fees, application fees, septic tank pumping ($400/tank), repair trip charges ($90 plus parts/labor), reconnection/disconnection fees, and grinder pump sales/installation. The go-to-market motion is primarily direct-to-consumer through property service connections, complemented by municipal partnerships and dedicated engagement with developers, builders, and realtors for new construction and property transactions. The company operates 51-100 employees and is regulated by the Alabama Department of Environmental Management (ADEM).

Name

Baldwin County Sewer Service

Legal name

Baldwin County Sewer Service, LLC

Website

https://baldwincountysewer.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Baldwin County Sewer Service is a private wastewater utility founded in 1998 that provides turnkey sewer service installation, 24/7 repairs, and ongoing utility service to residential and commercial properties across Baldwin County, Alabama, operating 146 lift stations and several wastewater treatment plants serving thousands of customers in 15 cities.

Ownership category

akta.pro rank

Product category

Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water and Sewer Line and Related Structures Construction (23711), Septic Tank and Related Services (562991)

SIC

Electric, Gas & Sanitary Services (4900), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Gravity Sewer Collection Networks (Sanitary Sewers) (EUANACAA)

akta.pro secondary industries

Sewer Pump/Lift Stations & Wet Wells (EUANACAC), Pressurized Sewer Systems (Force Mains) (EUANACAB), Sewer Inspection, Condition Assessment & Monitoring (CCTV, Sensors) (EUANACAG), Septic Line & Sewer Connection Repair (Non-Tank) (HSAOABAN)

Keywords

• Wastewater collection services
• Sewer utility services
• Grinder pump installation
• Septic tank pumping
• Wastewater treatment plants

Headquarters

HQ city

Summerdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Monthly Sewer Service Fees: Flat monthly residential and commercial sewer treatment fees. Standard residential service fee does not fluctuate with water usage since BCSS does not provide water service.
2. Septic Tank Pumping Services: One-time septic tank pumping services at $400 for one tank and $300 for each additional tank on the same lot. Additional services include $50 discount for veterans in November.
3. Sewer Service Repairs: Repairs for grinder pumps and sewer service lines. Trip charges of $90 plus parts and labor. If grinder pump cannot be fixed on-site, a temporary pump will be installed.
4. Tap Fees and Impact Fees: One-time fees to connect to the sewer system. Tap fees cover reserving capacity at wastewater treatment plants. Impact fees cover the cost of upgrades to the collection and transmission system.
5. Application/New Customer Fees: One-time non-refundable application fee or new customer fee to cover administrative and software expenses of managing accounts.
6. Service Reconnection/Disconnection Fees: Reconnection fee of $400 for properties disconnected due to nonpayment. Voluntary disconnection fee of $150.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Baldwin County Sewer Service (BCSS) provides turnkey sewer service to residential and commercial properties throughout Baldwin County, Alabama, encompassing sewer line construction, grinder pump installation and repairs, lift station operation, and wastewater treatment plant operation. The company also offers 24/7/365 on-site sewer repairs, septic tank pumping, and ancillary customer services including online bill payment and account management, serving as a private utility in areas where municipalities do not provide sewer service.

Product overview

Baldwin County Sewer Service (BCSS) provides turnkey sewer service installation and reliable sewer service throughout Baldwin County, Alabama. The company's core offering consists of sewer service installation and 24/7 repairs, with grinder pump products (Keen brand) being a key component for pressure sewer systems. BCSS also offers septic tank pumping as an ancillary service. Supporting services include online account management forms (sewer service application, autopay, stop service), multiple bill payment options (online, phone, office, mail, autopay), and the Environmental Enhancement Program offering discounted rates for septic-to-sewer conversions. The company operates multiple wastewater treatment plants and maintains 146 lift stations across Baldwin County.

Differentiator

Problem solved

Functional benefit

Products and services

• Sewer Service Installation Turnkey sewer service installation encompassing main sewer line construction, grinder pump installation, and lift station operations for residential and commercial properties throughout Baldwin County, Alabama.
• Sewer Service Repairs 24/7/365 on-site sewer service repairs for existing customers, covering grinder pump and sewer service line issues with trip charges plus parts and labor, flexible financing, and temporary pumps installed if the unit cannot be fixed on site.
• Septic Tank Pumping Septic tank pumping service offered to residential and commercial properties in certain areas of Baldwin County at $400 for one tank and $300 for each additional tank on the same lot, with a $50 veterans discount in November.
• Grinder Pump Products and Installation Supply and installation of Keen American-made oil-cooled progressive cavity grinder pumps for residential and commercial pressure sewer service, with continued servicing of existing E-one pumps. Includes field-serviceable panel-mounted capacitors and level sensors, and (as of 2021) integrated generator transfer switches.
• Grinder Pump Relocation Relocation service for existing grinder pumps to different locations on a customer's property, scoped and quoted onsite by a BCSS Project Supervisor/GIS Specialist before any work begins.
• Grinder Pump Scheduling (Install and Activation) Coordinated scheduling service for grinder pump installation (after siding and final grade) and grinder pump start-up and activation (after power, water, and plumbing are ready), for builders and property owners.
• Willing and Able Request Service Service request offering that lets residential and commercial property owners (single-family and multi-family) request connection to BCSS sewer service where capacity is available.
• Environmental Enhancement Program Discounted sewer tap and installation program for properties converting from septic systems, qualifying new construction, or waterfront properties, with flexible financing including 0% interest options to encourage connection to BCSS sewer service.
• Bill Payment Services Multi-channel bill payment service for BCSS customers, including free online e-check payments, credit/debit card payments with a 3% surcharge, phone payments, in-office or dropbox payments, mail payments, and autopay enrollment.

Quantifiable outcome

• 24/7/365 on-site sewer service repairs available
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Daphne UtilitiesminorOthersBCSS partners with Daphne Utilities for grease container drop-off locations. Grease collected is recycled into biodiesel by Daphne Utilities.
• Orange Beach UtilitiesminorOthersBCSS partners with Orange Beach Utilities for grease container drop-off locations. Grease collected is recycled into biodiesel by Orange Beach Utilities.
• Alabama AudubonminorOthersBCSS is a member of Alabama Audubon, supporting bird conservation and environmental education initiatives.
• Alabama Coastal FoundationminorOthersBCSS is a member of the Alabama Coastal Foundation, supporting coastal conservation efforts.
• Baldwin County Homebuilders AssociationcoreOthersBCSS is a member of the Baldwin County Homebuilders Association and is strongly involved with community partnerships. Hosts the Annual Golf Classic for the Baldwin County Education Coalition.
• Baldwin County Realtors AssociationminorOthersBCSS is a member of the Baldwin County Realtors Association, supporting the real estate community.
• Weeks Bay FoundationminorOthersBCSS is a member of the Weeks Bay Foundation, supporting environmental conservation in Baldwin County.
• Chamber of Commerce (Multiple)minorOthersBCSS is a member of multiple chambers of commerce: Central Baldwin, Coastal Alabama Business Chamber, Eastern Shore Chamber of Commerce, North Baldwin Chamber of Commerce, and South Baldwin Chamber of Commerce.
• Partners for Environmental ProgressminorOthersBCSS is a member of Partners for Environmental Progress, an environmental advocacy organization.
• Prodisee PantryminorOthersBCSS partners with Prodisee Pantry as a community outreach partner, providing support for community food assistance programs.
• Baldwin County Education CoalitioncoreOthersBCSS hosts the Annual Golf Classic benefiting the Baldwin County Education Coalition, which has provided $236,315 over 10 years to support education in Baldwin County Public Schools.
• Nature ConservancyminorOthersBCSS donates annually to the Nature Conservancy's Plant a Billion Trees campaign, supporting global forest restoration efforts.
• American Red CrossminorOthersBCSS recognizes the value of the American Red Cross and continuously partners with the local Alabama Gulf Coast chapter to support disaster relief efforts.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Essential Utilities (Aqua America): NYSE-listed water, wastewater, and natural gas utility serving customers in 10+ states. Directly comparable to BCSS in its regulated wastewater and tap-fee revenue model, with a dedicated Aqua Wastewater Division that similarly bundles installation, maintenance, and customer service.
• American Water Works Company: NYSE-listed largest US water and wastewater utility, operating across 14 states with regulated and military services. Offers wastewater treatment, collection, and lift station operations at much greater scale than BCSS, with overlapping business model of monthly service fees and developer/builder programs.
• Veolia North America: Operates municipal and industrial water and wastewater treatment facilities across the US, including contract operations of treatment plants and collection networks. Comparable to BCSS in running wastewater treatment plants and lift stations on behalf of communities, but at vastly larger scale and geographic footprint.
• Liberty Utilities (Algonquin Power): Subsidiary of NYSE-listed Algonquin Power & Utilities, operating water, wastewater, and electric utilities across 12+ US states. Directly comparable to BCSS through its regulated wastewater utility operations, monthly service fee billing, and capacity-fee/tap-fee structures for new connections.

Regional players

• American States Water Company: NYSE-listed water and wastewater utility operating primarily in California, with a contract services subsidiary serving military bases. Comparable to BCSS through its regulated wastewater service operations, monthly billing, and capital-intensive infrastructure model with multiple treatment facilities.
• California Water Service Group: NYSE-listed water and wastewater utility serving customers in California, Washington, New Mexico, Hawaii, and Texas. Comparable to BCSS through its regulated wastewater service tariff, monthly fees, and developer/builder relationships for new connections, though at substantially larger scale.
• Inframark: Privately held US company providing operations, maintenance, and management services for water, wastewater, and specialized infrastructure. Similar to BCSS in operating wastewater treatment facilities and lift stations under long-term contracts, with a private-company growth profile and geographic focus on specific US regions.
• Global Water Resources: NASDAQ-listed pure-play water and wastewater utility focused on growth communities in the Phoenix and Tucson metros. Closest comparable to BCSS in its small-cap, regulated, growth-focused utility profile with wastewater as a core service line and active developer/builder partnerships.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bcssal
• YouTubeyoutube.com/channel/UCO2SolDguuf89VO0juPU_qw/videos
• Facebookfacebook.com/bcssal
• Instagraminstagram.com/baldwincountysewer
• LinkedInlinkedin.com/company/baldwin-county-sewer-service-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Baldwin County Sewer Service