Crawley Community Action

What Crawley Community Action does

Crawley Community Action (CCA) is an independent registered charity (No. 1094699) and company (No. 4488714) headquartered at The Orchard Community Hub in Crawley, West Sussex, United Kingdom. The organization operates as a community services aggregator, delivering a portfolio of interconnected programs that strengthen the local voluntary sector: Crawley Social Prescribing (linking NHS patients to community-based non-medical support via link workers embedded in GP surgeries), Crawley Volunteers (a volunteer matchmaking service with training and additional-needs support), Group Development (advice, guidance, mentoring, and governance support for 62 community groups and charities), Funding Help (advisory on grant applications, helping secure £85,000+ externally for member organizations), The Orchard Community Hub (subsidized room hire, hot desking, and postal registered address services), the Local Community Network (peer networking among 200+ member organizations), and the Crawley Workwell Project (workplace health and wellbeing). No proprietary technology platform is disclosed; the organization is delivered primarily through human staff and physical infrastructure.

The business model is grant-funded and non-profit. Primary revenue comes from institutional funders including West Sussex County Council, The National Lottery Community Fund, Sussex Community Foundation, NHS Charities Together, Garfield Weston Foundation, Crawley Borough Council, Sussex Health & Care ICS, Ernest Kleinwort Charitable Trust, Chalk Cliff Trust, and Postcode Society Trust. Secondary income is generated through subsidized hub services (room hire, hot desking, registered address). Services to community members — including social prescribing, volunteer placement, group mentoring, and funding advice — are provided free of charge. The organization employs 11-50 staff, supported 610 social prescribing clients (90% achieving improved wellbeing), 355 registered volunteers, and 5,000 hub users, and reaches 13,000+ website users and 454 newsletter subscribers. Customer segments are community groups and charities, individual volunteers (including those with additional needs), NHS patients referred through social prescribing, and member organizations across healthcare, social services, arts, and community development.

Name

Crawley Community Action

Legal name

Crawley Community Action

Website

https://crawleycommunityaction.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Crawley Community Action is an independent Crawley, UK-based charity that supports 200+ community groups and charities, matches 355 volunteers, and delivers NHS social prescribing to over 600 patients, funded primarily through government and foundation grants.

Ownership category

akta.pro rank

Product category

Community Development Services

NAICS

Civic and Social Organizations (8134), Civic and Social Organizations (81341)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community development services
• Volunteer coordination
• Social prescribing services
• Charity support services
• Community hub facilities

Headquarters

HQ city

Crawley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Grant Funding: Primary revenue stream from grant funding provided by government bodies and foundations including West Sussex County Council, The National Lottery Community Fund, Sussex Community Foundation, NHS Charities Together, Garfield Weston Foundation, Crawley Borough Council, Sussex Health & Care ICS, Ernest Kleinwort Charitable Trust, Chalk Cliff Trust, and Postcode Society Trust.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Crawley Community Action is an independent charity that delivers community support services in Crawley, West Sussex. Its core offerings include Crawley Social Prescribing (NHS link workers connecting patients to non-medical community support), Crawley Volunteers (volunteer matchmaking and training), Group Development (advice, mentoring, and governance support for charities and community groups), Funding Help (grant advisory), Local Community Network (voluntary sector networking), and The Orchard Community Hub (room hire, hot desking, and postal registered address services).

Product overview

Crawley Community Action (CCA) is an independent charity that operates as a community services aggregator rather than a software product company. The organisation delivers a portfolio of interconnected community support services including Crawley Social Prescribing (connecting NHS patients to community support), Crawley Volunteers (volunteer matchmaking and training), Local Community Network (voluntary sector networking), The Orchard Community Hub (room hire and hot desking facilities), Group Development (advice and mentoring for community groups), Funding Help (grant advisory services), Crawley Workwell Project, and a fortnightly Newsletter. These services function as a unified support ecosystem designed to strengthen local organisations, promote volunteering, and improve community health and wellbeing.

Differentiator

Problem solved

Functional benefit

Products and services

• Crawley Social Prescribing Social prescribing service linking NHS patients referred by Crawley GP surgeries (and self-referrals) to community-based charitable organisations based on their non-medical needs. A team of link workers connects patients to appropriate support services to improve health and wellbeing.
• Crawley Volunteers Volunteer matchmaking service that connects individual volunteers with local organisations seeking volunteer support. Includes skills training courses and dedicated support for volunteers with additional needs to participate in meaningful community activities.
• Local Community Network (LCN) Networking platform facilitating collaboration, resource sharing, partnership opportunities, and information exchange among local voluntary sector organisations in Crawley, including healthcare, social services, arts, community development, and advocacy member organizations.
• The Orchard Community Hub Physical community hub at Gleneagles Court, Crawley offering meeting room hire, hot desking facilities, office space rental, and postal registered address services for charities and community groups that do not have their own premises, at subsidized rates.
• Group Development Support services for community groups, charities, and social enterprises including setup assistance, advice, guidance, mentoring, planning support, governance development, organisational development, and income generation support.
• Funding Help Advisory and consultation services helping charities and community groups secure external funding, including application review support and guidance on funding opportunities. Helped secure £85,000+ in external funding for member organisations.
• Crawley Workwell Project Project focused on workplace health and wellbeing support for the Crawley community, supporting residents to engage with employment and workplace health initiatives.

Quantifiable outcome

• 90% of social prescribing clients achieved improved wellbeing post-intervention
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Sussex Health & Care (NHS ICS)coreStrategic or Co-development PartnerNHS integrated care system across Sussex working to improve health services for local people, partnering on social prescribing and community health initiatives.
• The RPD FoundationminorGTM or Marketing PartnerHelping charities find corporate partners or businesses looking to support the charity sector.
• Funding PeopleminorStrategic or Co-development PartnerCommunity Interest Company helping small charitable and non-profit organisations develop fundraising strategy, access funding, and train to become sustainable.
• Charity Mentors - SussexminorStrategic or Co-development PartnerProviding free mentoring for charity leaders across Sussex with tailored support and bespoke mentoring services.
• Crawley Film InitiativeminorStrategic or Co-development PartnerCollaborates to produce stunning visual content for organisations.
• CanvaminorGTM or Marketing PartnerDesign software provider offering full discount to non-profits.
• Breathe HRminorGTM or Marketing PartnerHuman Resource software provider offering 50% discount to non-profits.
• Mailer LiteminorGTM or Marketing PartnerMarketing software provider offering 30% discount to non-profits with free account provision available.
• Agora PulseminorGTM or Marketing PartnerSocial media management software with free account option and 25% discount on monthly plans and 15% discount on yearly plans for non-profits.
• Chris Knott InsuranceminorGTM or Marketing PartnerInsurance solutions tailored to UK-based charities and not-for-profits including small trusts, community groups and national organisations.

Scale indicators16 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• NCVO (National Council for Voluntary Organisations): The largest UK membership body for the voluntary sector, providing research, policy, and infrastructure support. Operates at national scale but is structurally analogous to CCA's role as a coordinator and amplifier for local charities.
• Volunteer Centre UK: National network supporting local Volunteer Centres — directly comparable to CCA's Crawley Volunteers service, which performs the same volunteer matchmaking and training function at the local level.
• Locality: UK-wide membership body supporting community-led organizations and social enterprises with development, funding, and policy support — comparable in mission to CCA but operating nationally with a policy/advocacy layer.
• NAVCA (National Association for Voluntary and Community Action): The UK-wide umbrella body for local voluntary sector infrastructure organizations like CCA. Directly comparable as the national-level equivalent of CCA's role within Crawley, coordinating and advocating for the local CVS network.

Others

• Sussex Community Foundation: A key CCA grant funder, but structurally comparable as a Sussex-wide community foundation distributing funds to local nonprofits. Represents the funder-side counterpart to CCA's grant applicant support work.

Direct peers

• Lambeth Voluntary Action Council: Another London borough CVS infrastructure body offering comparable group support, volunteering, and community development services to local charities and residents, mirroring CCA's Crawley-focused operating model.
• Voluntary Action Sheffield: A city-level voluntary sector support body providing advice, funding guidance, volunteer coordination, and networking for local charities — operating a near-identical service portfolio to CCA at municipal scale.
• Croydon Voluntary Action: A London borough-level CVS organization delivering very similar services — group development, volunteer coordination, social prescribing referrals, and community hub facilities — making it the closest direct peer by structure and service mix.

Regional players

• Groundwork UK: Federation of regional Groundwork Trusts delivering community-based environmental and wellbeing programmes with volunteer engagement. Comparable community-development operating model, though with an environmental focus.

Emerging players

• National Association of Social Prescribing: National umbrella body championing the social prescribing model that CCA operates locally. Highly comparable in focus area, though it operates as an enabling/advocacy organization rather than a direct service deliverer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/crawley-community-action
• Instagraminstagram.com/crawleycommunityaction

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crawley Community Action