The Arc Erie County

What The Arc Erie County does

The Arc Erie County New York (legal name: NYSARC Inc., Erie County Chapter; EIN 16-0769044) is a 501(c)(3) nonprofit founded in 1951 and headquartered in Western New York, currently celebrating its 75th anniversary. It is a chapter of NYSARC Inc. and is dually affiliated with The Arc of the United States and The Arc New York. The organization delivers a comprehensive portfolio of services to children and adults with developmental disabilities and their families across Erie County, including Employment Services, a Workforce Training Center, Community Supports, Clinical Services, Residential Services (27 Individualized Residential Alternatives and supportive apartments), Site Based Day Habilitation, Day Habilitation Without Walls (WOW), Self-Advocacy, and the forthcoming Black Water Acres accessible farm site in Alden, NY. Physical operations span four hubs: Williamsville (30 Wilson Rd.), Buffalo (2643 Main St.), Hamburg (56 Main St.), and Alden.

There is no proprietary technology platform; service delivery is built around licensed programs, trained clinicians, job coaches, and care coordinators rather than software products. Marketing and intake are supported by a Squarespace website, Robly-powered email newsletters, and a dedicated Care Coordinator Resources portal. The business model is government-funded professional services: revenue derives primarily from New York State Office for People With Developmental Disabilities (OPWDD) programs and Medicaid waivers, supplemented by charitable donations, planned giving, special events (e.g., the Ale Trail), and merchandise sales. The go-to-market is direct-to-consumer with referrals funneled through the Developmental Disability Regional Office (DDRO) and care coordinators. No commercial customers, no app, and no APIs or integrations are disclosed.

Name

The Arc Erie County

Legal name

NYSARC Inc., Erie County Chapter

Website

https://arceriecounty.org

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Arc Erie County New York is a 501(c)(3) nonprofit chapter of NYSARC serving children and adults with developmental disabilities in Erie County through employment, residential, day habilitation, clinical, and community support programs funded primarily by OPWDD and Medicaid.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Developmental disability services
• Supported employment services
• Residential habilitation services
• Day habilitation programs
• Community support services

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government-funded services: Services appear to be funded through New York State Office for People With Developmental Disabilities (OPWDD) programs, Medicaid waivers, and charitable donations. The organization is a registered 501(c)(3) nonprofit.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Arc Erie County New York is a 501(c)(3) nonprofit organization that delivers comprehensive, person-centered support services to children and adults with developmental disabilities and their families across Western New York. Its core offerings include Employment Services and Workforce Training, 27 Individualized Residential Alternatives (IRAs) and supportive apartments, Site Based Day Habilitation across three renovated sites, Day Habilitation Without Walls (WOW) community program, Clinical Services staffed by specialists in developmental disabilities, Community Supports, and Self-Advocacy programming. Services are funded primarily through New York State OPWDD, Medicaid, and charitable donations.

Product overview

The Arc Erie County New York is a non-profit organization providing comprehensive disability services through a portfolio of interconnected programs. The organization operates as a single-service-delivery entity offering nine core service modules: Employment Services and Workforce Training Center for job readiness; Community Supports and Clinical Services for daily living assistance and medical care; Residential Services with 27 IRAs across Erie County; Site Based Day Habilitation and Day Habilitation Without Walls (WOW) for daytime activities; Self-Advocacy for empowerment; and Black Water Acres as a future accessible farm site. Services are delivered through intake processes and care coordination, serving children and adults with developmental disabilities and their families in Western New York.

Differentiator

Problem solved

Functional benefit

Brands

• Black Water Acres: An accessible farm and four-season site offering adaptive workforce training, outdoor recreation, accessible horticulture, and habilitative services for individuals with developmental disabilities, located in Alden, New York.

Products and services

• Employment Services
• Workforce Training Center
• Community Supports and Services
• Clinical Services
• Residential Services
• Site Based Day Habilitation Services
• Day Habilitation Without Walls (WOW)

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• NYSARC Inc.coreStrategic or Co-development PartnerNYSARC Inc., Erie County Chapter - The Arc Erie County is the local chapter of NYSARC, a statewide organization dedicated to supporting people with developmental disabilities.
• The Arc of the United StatesminorStrategic or Co-development PartnerNational affiliation with The Arc, one of the largest national community-based organizations advocating for and serving people with intellectual and developmental disabilities.
• The Arc New YorkminorStrategic or Co-development PartnerState-level affiliation with The Arc New York for advocacy and resource sharing across New York State chapters.
• OPWDD (Office for People With Developmental Disabilities)coreStrategic or Co-development PartnerNew York State agency that coordinates services for people with developmental disabilities. The Arc Erie County operates programs funded and regulated by OPWDD.
• WNY ThriveminorStrategic or Co-development PartnerRegional partnership with WNY Thrive organization supporting developmental disability services in Western New York.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• The Arc of the United States: National umbrella organization for The Arc network, advocating federally for people with intellectual and developmental disabilities. Comparable mission and brand family but does not directly deliver local services like The Arc Erie County.
• YAI (National Institute for People with Disabilities): New York City-based large nonprofit offering residential, day, employment, clinical, and self-advocacy services for people with IDD. Comparable service breadth and mission but operates at much larger, multi-regional scale.
• AHRC New York City: Large New York-based nonprofit providing residential, day, employment, clinical, and educational services to people with intellectual and developmental disabilities. Operates the same OPWDD-funded service categories at substantially greater scale and geographic reach.
• The Arc New York: Statewide umbrella for The Arc chapters in New York, providing advocacy, training, and shared services. Comparable in mission and statewide reach but focused on coordination and policy rather than direct service delivery.
• Lifespire: New York-based nonprofit supporting people with intellectual and developmental disabilities through residential, day-habilitation, employment, and clinical programs. Comparable OPWDD-funded service model with similar chapter-to-agency operating logic.

Direct peers

• Heritage Christian Services: Rochester, New York-based nonprofit providing residential, day, employment, and clinical services to people with developmental disabilities. Comparable size and service mix under OPWDD funding, and a leading example of integrated IDD service delivery in Upstate New York.
• People Inc. Western New York-based nonprofit serving people with intellectual and developmental disabilities, including residential, day, employment, and clinical services. Operates in the same WNY region with overlapping OPWDD and Medicaid funding streams, making it the closest head-to-head competitor.
• NYSARC Inc. Statewide parent network of The Arc Erie County and other county chapters across New York. NYSARC Inc. provides direct comparable mission, governance, and OPWDD-funded service models across residential, day-habilitation, employment, and family support programs.
• Lifetime Assistance: Rochester-area nonprofit providing residential, day-habilitation, employment, and family support services to people with developmental disabilities. Operates a comparable integrated service model under OPWDD and Medicaid funding in Upstate New York.
• The Arc of Monroe County: A fellow NYSARC chapter serving Monroe County with a comparable portfolio of employment, residential, day-habilitation, and clinical services. Direct sister-chapter peer with the same OPWDD contracting model and Arc-brand affiliation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/thearceriecounty
• LinkedInlinkedin.com/company/nysarc-inc-dba-heritage-centers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc Erie County