Lifetime Assistance
Lifetime Assistance is a Rochester, NY nonprofit operating 80+ locations that deliver residential, day, vocational, community, recreational, and self-directed services to children and adults with intellectual and developmental disabilities across the Greater Rochester region.
- Company typePrivate
- Founded1984
- HeadquartersRochester, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Lifetime Assistance does
Lifetime Assistance Inc. is a New York State nonprofit organization founded in 1984 to serve children and adults with intellectual and developmental disabilities in the Greater Rochester region. The organization operates more than 80 locations and employs between 1,001 and 5,000 staff, delivering a full continuum of person-centered services: residential support, day services, community services, self-directed services, vocational services, and recreational services. Service delivery is coordinated through LAICO (Life Assistance Individualized Care Options), with two social enterprises — Patent Press (printing) and Classified Scanning & Shredding — providing vocational opportunities for individuals served.
The underlying operating model is labor-intensive human services delivery, not a technology platform; no proprietary software, AI/ML systems, or APIs are referenced. Revenue is generated primarily through New York State government contracts, Medicaid/OPWDD reimbursements, and grants, supplemented by donations, United Way contributions, planned giving, and corporate sponsorships. Go-to-market is direct service delivery across the Greater Rochester area, with referrals flowing through families, schools, case managers, and self-advocacy networks.
In 2026, the organization has invested in workforce infrastructure: a new training facility at 175 Mile Crossing Blvd, a NYS Department of Labor apprenticeship grant of nearly $300,000, a SUNY microcredentialing partnership, and an RIT collaboration that won the 2026 NYSID CREATE Symposium. The IMPACT core values framework was launched organization-wide in June 2026. Lifetime Assistance is independently operated with no parent company or PE/VC backing, and is governed by a board of directors with operational leadership including Jasmine DiSalvo (Director of Foundation and Communications) and Tori (Director of Employment & Business Operations).
Lifetime Assistance firmographics
Firmographics- Name
- Lifetime Assistance
- Legal name
- Lifetime Assistance Inc.
- Website
- https://lifetimeassistance.org
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Lifetime Assistance is a Rochester, NY nonprofit operating 80+ locations that deliver residential, day, vocational, community, recreational, and self-directed services to children and adults with intellectual and developmental disabilities across the Greater Rochester region.
- Ownership category
- akta.pro rank
Lifetime Assistance industry classification
Industry- Product category
- Developmental Disability Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (624310), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industries
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Disability Services & Independent Living Support (BPAGACAG), Self-Advocacy & Self-Determination Training (EDAKANAI)
Keywords
Where Lifetime Assistance is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Lifetime Assistance business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Government Contracts and Grants: Lifetime Assistance receives funding through government contracts and grants to provide services to individuals with developmental disabilities. The organization was awarded nearly $300,000 from the New York State Department of Labor to expand its apprenticeship program.
- Donations and Charitable Contributions: The organization accepts donations through various channels including annual appeals, corporate sponsorships, United Way contributions (designation #238), and memorial/honor gifts.
Distribution channels1 record
Marketing channels7 records
Lifetime Assistance product offering
Product offeringCore offering
Lifetime Assistance delivers a continuum of person-centered supports — residential, day, community, vocational, recreational, and self-directed services — to children and adults with intellectual and developmental disabilities across more than 80 locations in the Greater Rochester, New York region. The organization also operates social enterprises (Patent Press, Classified Scanning & Shredding) that provide vocational opportunities, and channels internal Learning and Development programs for employee career growth.
Product overview
Lifetime Assistance is a social services organization providing a comprehensive portfolio of supports for children and adults with intellectual and developmental disabilities in the Greater Rochester, New York area. The organization operates as a unified service provider with more than 80 locations, offering residential, day, community, vocational, recreational, and self-directed services. Core services are coordinated through LAICO (Life Assistance Individualized Care Options). The organization also operates social enterprises including Patent Press and Classified Scanning & Shredding that provide vocational opportunities. Internal support infrastructure includes Learning and Development programs for employee training, career pathways, and leadership development.
Differentiator
Problem solved
Functional benefit
Brands
- LAICO: Service program for individuals with developmental disabilities
- Patent Press
- Lowry Center
Products and services
- Residential Services & Supports Supports individuals with developmental disabilities in finding and maintaining the home of their choice, with personalized residential assistance.
- Day Services Provides structured daily activities that build meaningful relationships and help individuals become active, contributing members of their communities.
- Community Services Delivers in-home and in-community support services aligned with the goals, needs, and desires of the individual and their families.
- Vocational Services Connects individuals with vocational training and employment opportunities matched to their capabilities, interests, and needs.
- Recreational Services Offers a wide choice of programs and recreational activities — including basketball games, cooking clubs, and ice cream socials — for individuals and their families.
- Self-Directed Services Empowers individuals to choose their own services and supports so they can live the life they want.
- LAICO (Life Assistance Individualized Care Options) Individualized care options program providing tailored support services for persons with developmental disabilities.
- Patent Press Social enterprise providing meaningful printing and document production employment opportunities for individuals with disabilities.
- Classified Scanning & Shredding Secure document destruction and scanning services operated as vocational opportunities for individuals with disabilities.
Quantifiable outcome
- More than 40 years of service to the Greater Rochester community
Companies that use Lifetime Assistance
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles3 records
Lifetime Assistance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Lifetime Assistance partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered notable.
- Rochester Institute of Technology (RIT)notableLifetime Assistance and RIT earned first place at the 2026 NYSID CREATE Symposium held in Albany, NY. The statewide competition brings together college students from across New York to design innovative solutions. This partnership demonstrates collaboration between higher education and disability services.
- Self-Advocacy Association of New York State (SANYS)notableLifetime Assistance and members of the agency's Self-Advocacy group attended the 2026 SANYS Conference in Rochester, NY. The organization was honored with two awards at this conference.
- SUNYnotablePartnership with SUNY for microcredentialing programs where DSPs can earn college credit in as little as 6 months and receive a $750 stipend at the end of each program.
Scale indicators3 records
Recent moves7 records
Expansion highlights4 records
Lifetime Assistance competitors and assessment
Company assessmentDirect peers
- Arc of Monroe: Monroe County (Rochester) chapter of The Arc network providing advocacy, residential, day, and family support services for individuals with IDD. Direct competitor for the same regional population and state funding streams.
- AHRC NYC: New York City-based nonprofit providing residential, day, vocational, and clinical services for people with intellectual and developmental disabilities. Same service categories and NYS OPWDD funding environment, though in a different region.
- Heritage Christian Services: Rochester, NY-based nonprofit providing residential, day, community, and vocational services to individuals with intellectual and developmental disabilities. Operates a similarly broad continuum of supports in the same Greater Rochester market, making it the closest geographic and service-line peer.
- Person Centered Services: New York State Care Coordination Organization (CCO) serving individuals with intellectual and developmental disabilities, including in the Western NY region. Comparable Medicaid-funded IDD care coordination and HCBS delivery model.
- CP Rochester: Greater Rochester nonprofit serving people with intellectual and developmental disabilities and their families through residential, day, and community programs. Directly comparable mission, geography, and service mix.
Broad incumbents
- The Arc of the United States: National umbrella organization with hundreds of state and local chapters providing advocacy and direct services for people with intellectual and developmental disabilities. Local Arc chapters such as Arc of Monroe directly compete with Lifetime Assistance in the same regional market.
- BrightSpring Health Services: Large for-profit provider of home and community-based services, including I/DD services, pharmacy, and behavioral health across many states. Provides a scaled, capital-backed benchmark for what a consolidated IDD services platform looks like.
- Easterseals: National nonprofit network delivering disability and related services including residential, vocational, and community-based supports. Operates broadly across many states and populations, overlapping with Lifetime Assistance's core IDD programs at a much larger scale.
- Volunteers of America: National nonprofit operating a wide range of human services including disability, behavioral health, housing, and senior services. Operates a broader portfolio but includes disability services programs that overlap with Lifetime Assistance's mission.
Emerging players
- LifeStream Services: Indiana-based nonprofit serving individuals with intellectual and developmental disabilities through residential, day, and community services. Comparable service model in a different state, illustrating the typical regional IDD nonprofit peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Lifetime Assistance social profiles
Digital presenceLifetime Assistance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lifetime Assistance leadership team
Management profileNumber of profiles
Profiles3 records
Lifetime Assistance subsidiaries and ownership
Company hierarchySubsidiaries2 records
Lifetime Assistance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lifetime Assistance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lifetime Assistance
What does Lifetime Assistance do?
Lifetime Assistance delivers a continuum of person-centered supports — residential, day, community, vocational, recreational, and self-directed services — to children and adults with intellectual and developmental disabilities across more than 80 locations in the Greater Rochester, New York region. The organization also operates social enterprises (Patent Press, Classified Scanning & Shredding) that provide vocational opportunities, and channels internal Learning and Development programs for employee career growth.
Is Lifetime Assistance a public or private company?
Lifetime Assistance is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Lifetime Assistance founded?
Lifetime Assistance was founded in 1984. It employs 1,001 to 5,000 people.
Where is Lifetime Assistance based?
Lifetime Assistance is headquartered in Rochester, United States, in the North America region.
How does Lifetime Assistance make money?
Two revenue lines are on record. Government Contracts and Grants are the primary driver. The others are donations and Charitable Contributions.
Who are Lifetime Assistance's main competitors?
Direct peers on record are Arc of Monroe, AHRC NYC, Heritage Christian Services, Person Centered Services and CP Rochester. Broad incumbents are The Arc of the United States, BrightSpring Health Services, Easterseals and Volunteers of America. LifeStream Services is listed as an emerging player.
Does Lifetime Assistance have an API?
No public API is recorded for Lifetime Assistance.
What industry is Lifetime Assistance in?
Lifetime Assistance's product category is Developmental Disability Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult). Its NAICS code is 624120 and its SIC code is 8300.