Charters Towers Regional Council

What Charters Towers Regional Council does

Charters Towers Regional Council (CTRC) is the sole local government authority for the Charters Towers Region in North Queensland, Australia, established under Queensland's Local Government Act 2009 through the 15 March 2008 amalgamation of the former Charters Towers City Council and Dalrymple Shire Council. It serves a region of approximately 68,580 square kilometres encompassing 12 major localities — including Charters Towers, Pentland, Greenvale, Ravenswood, Hervey Range, Mingela, and Hidden Valley — with a steadily growing population of roughly 12,000 residents and ratepayers.

The council's service offering spans the full statutory local government mandate, delivered through a combination of an Administration Centre, satellite service points, mobile applications, and online portals. Core services include water and sewerage (operated via the MiWater portal), waste management (via Recycle Mate and Snap Send Solve reporting), roads and infrastructure, planning and development, animal management, the Dalrymple Saleyards, library services, disaster management, and community facilities (cemeteries, parks, showgrounds, airstrips, washdown bay and weighbridge). The website and digital presence are powered by Granicus OpenCities, and the digital ecosystem includes third-party citizen-engagement and utility-billing integrations.

CTRC's revenue model is funded through recurring property rates and utility charges (water, sewerage, waste), transaction-based fees (development applications, building/plumbing approvals, animal management, food licensing, saleyards), and State and Federal government grants for infrastructure and disaster recovery. Governance is provided by an elected Mayor (Liz Schmidt), Deputy Mayor (Kate Hastie), and six Councillors, with executive leadership recently renewed by the appointment of Michelle Clarke as Chief Executive Officer effective 29 June 2026. The council is not a commercial entity, has no external shareholders, and is accountable solely to its community.

Name

Charters Towers Regional Council

Legal name

Charters Towers Regional Council

Website

https://charterstowers.qld.gov.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Charters Towers Regional Council is the sole local government authority serving roughly 12,000 residents across 68,580 square kilometres in North Queensland. It delivers statutory services including water, sewerage, waste, roads, planning, animal management, libraries, disaster management, and saleyards operations through an Administration Centre, satellite offices, and digital channels.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Local government services
• Waste management services
• Water and sewerage
• Roads infrastructure
• Community facilities

Headquarters

HQ city

Charters Towers

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Others

Revenue model

1. Rates and Property Charges: Council collects rates from residential and commercial properties within the region. Rates categories include general rates, utility charges for water, sewerage, and waste management services.
2. Fees and Charges: Fees for various council services including development applications, building services, plumbing services, animal management, food licensing, saleyards, and other regulatory services.
3. Government Grants and Funding: Queensland Government and Federal Government funding for infrastructure projects, disaster recovery, and service delivery.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

The Charters Towers Regional Council is a local government authority administering municipal services across a 68,580 square kilometre region in North Queensland, Australia, formed in 2008 through the amalgamation of Charters Towers City Council and Dalrymple Shire Council. Core services include water supply, sewerage, waste management, roads and infrastructure maintenance, animal management, planning and development approvals, library services, disaster management, cemeteries, parks and playgrounds, parking, tourism, and operation of the Dalrymple Saleyards—one of Australia's largest cattle selling facilities. The council is governed by elected councillors and led by a Chief Executive Officer, funded through rates, fees, charges, and government grants.

Product overview

Charters Towers Regional Council provides a comprehensive suite of local government services to a region spanning 68,580 square kilometres in North Queensland. The council operates as a single unified service platform offering water and sewerage, waste management, roads and infrastructure, animal management, planning and development, Dalrymple Saleyards, library services, disaster management, and community facilities. Services are delivered through a combination of physical locations, online portals (including MiWater for water accounts and Snap Send Solve for issue reporting), mobile applications (Recycle Mate), and in-person council operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply Services

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered core.

• Queensland GovernmentcoreOthersCharters Towers Regional Council works with the Queensland Government on various initiatives including disaster management, infrastructure funding, planning and development approvals, and regional development programs. The council receives state government funding for projects and advocates on regional priorities through the 2025 Advocacy Plan.
• Federal GovernmentcoreOthersThe council engages with Federal Government agencies for funding opportunities, infrastructure projects, and national service delivery programs. The 2025 Advocacy Plan is sent to ministers and key stakeholders at both State and Federal levels.
• Local Government Association of Queensland (LGAQ)coreStrategic or Co-development PartnerCTRC participates in the LGAQ 'Councils are your every day' campaign, a state-wide initiative promoting the value of local government to Queensland communities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Livingstone Shire Council: Central Queensland coastal shire council. Comparable in Queensland local-government regulatory environment and service mix, with a more tourism-anchored economy than Charters Towers.
• Townsville City Council: Adjacent North Queensland local government authority serving a much larger population base. Comparable because it delivers the same suite of municipal services (water, waste, roads, planning, libraries, disaster management) under the same Local Government Act 2009 framework.
• Tablelands Regional Council: Far North Queensland regional council serving multiple townships across a large footprint. Comparable in governance model and service breadth, with a stronger agricultural and tourism economic base.
• Whitsunday Regional Council: North Queensland regional council balancing small-town governance with a tourism-heavy economy. Comparable as a fellow Queensland regional council with similar rates, waste, water, and disaster management responsibilities, though more tourism-weighted.
• Cassowary Coast Regional Council: Far North Queensland regional council operating across dispersed townships with a tropical-agricultural economic base. Comparable in tropical disaster exposure, small rate base, and multi-township service delivery model.

Direct peers

• Hinchinbrook Shire Council: North Queensland shire council serving a similarly small population base across rural townships. Comparable in service mix (water, sewerage, waste, roads, saleyards) and exposure to disaster-prone coastal and inland terrain.
• Isaac Regional Council: Regional Queensland council covering a similarly vast, low-density footprint anchored by mining communities. Directly comparable in scale of geography, dependence on resource-sector rates, and reliance on State/Federal infrastructure co-funding.
• Flinders Shire Council: Remote North Queensland shire with a very small population dispersed across a large geographic area. Closest direct peer in terms of population scale, geographic dispersion, and rural/agricultural economic base.
• Barcaldine Regional Council: Central West Queensland council of comparable size and rural economic profile, including a strong saleyards and grazing economy. Comparable in providing municipal infrastructure across vast distances with a small staff base.
• Longreach Regional Council: Another small-population, vast-area Queensland regional council in central-western Queensland. Directly comparable in operating model, grant dependence, and service delivery economics to remote communities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/charterstowersregccl
• Facebookfacebook.com/ChartersTowersRegionalCouncil
• LinkedInlinkedin.com/company/2997999
• Instagraminstagram.com/charterstowersregionalcouncil

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charters Towers Regional Council