Gemeente Olen

What Gemeente Olen does

Gemeente Olen is the municipal government administration for Olen, a municipality in the Antwerp Province of the Flemish Region of Belgium, serving approximately 12,840 inhabitants. The municipality delivers a comprehensive suite of public services including civil affairs (births, marriages, identity documents), welfare and social care (via OCMW/Komie Geire), family services (via Huis van het Kind), leisure and cultural programming, business support, urban planning and housing, and public safety. Its operations span six physical locations: the main town hall at Dorp 1, leisure and social services at Lichtaartseweg 9, technical services at Hoogbuul 13, the recycling park at Industrielaan 23, the environment department at Boekel 7, and the children's house at Herentalseweg 1.

The municipality's technology infrastructure includes eID-based access systems at the recycling park, an electronic weighing bridge (weegbrug) for pay-per-weight waste disposal, online appointment booking, and the Eloket digital forms platform. Revenue is generated through statutory municipal taxes and levies (property taxes, waste collection fees), usage-based charges at the recycling park (including a €50/year chipkaart for businesses), and intergovernmental transfers from the Flemish regional government. The go-to-market is direct-to-consumer: citizens access services through physical offices, the municipal website (www.olen.be), digital channels, and community events.

Gemeente Olen is governed by an elected municipal council and a college of mayor and aldermen, with management led by general director Jeroen Peeters and mayor Kris Gebruers (CD&V). It operates as an independent public administration under Belgian local government law, with no parent company or commercial ownership structure. Key strategic partners include IOK (waste management), Renewi (residual waste collection), Aquafin (sewerage), Fluvius (street lighting), Elia (high-voltage grid), Umicore (water remediation), and the Flemish Agency for Roads and Traffic (AWV). The municipality is currently transitioning to a new administrative building, 'De Meent', planned for September 2026.

Name

Gemeente Olen

Legal name

Gemeente Olen

Website

https://olen.be

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeente Olen is the municipal government of Olen, Belgium, serving approximately 12,840 residents with statutory local services including civil affairs, welfare, family support, waste management, infrastructure, and urban planning, funded through municipal taxes and Flemish regional transfers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Public Health Programs (923120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal government services
• Public administration
• Waste management
• Urban planning
• Social welfare services

Headquarters

HQ city

Olen

HQ country

Belgium

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Municipal Taxes and Levies: The municipality collects various taxes and levies from citizens and businesses, including waste collection fees, property taxes, and other municipal levies as regulated by Flemish government.
2. Waste Collection and Disposal Fees: Revenue from waste management services including household waste bags, chipkaart for the recycling park (50 euro/year for businesses), and fees for paying waste fractions based on weight.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Gemeente Olen is the local municipal government providing public administration and citizen services to approximately 12,840 inhabitants of Olen, Belgium. Its core offerings include citizen affairs (birth/marriage/death registration, identity documents, travel documents), welfare and care services, family and parenting support, leisure and cultural programming, mobility and infrastructure, business support, housing and urban planning, waste management and recycling (via the recycling park with eID-based access), public safety, environmental sustainability, and tourism. Services are delivered through a network of physical offices, an integrated website (olen.be), online appointment booking, and the Eloket digital forms portal.

Product overview

Gemeente Olen operates a comprehensive municipal service platform providing citizen-facing administrative services across multiple domains. The offering consists of a unified website portal with integrated digital services including Burgerzaken (citizen affairs), Welzijn en Zorg (social care), Gezinnen en Opvoeden (family services), Vrije Tijd (leisure), Mobiliteit (transportation), Ondernemen (business support), Wonen en Omgeving (housing/urban planning), and specialized services like the Recylagepark (recycling center). The platform also encompasses the Meldingen/Klachten/Suggesties system for citizen feedback, Wegenwerken infrastructure project tracking, and e-loket (digital forms) for online administrative procedures. The services are unified through a single web presence at olen.be with integrated appointment booking and the Komie Geire local service center.

Differentiator

Problem solved

Functional benefit

Brands

• Komie Geire: Lokaal dienstencentrum (local service centre) providing activities, social restaurant, cafeteria, services, and hall rental.
• De Meent
• Huis van het Kind

Products and services

• Burgerzaken (Citizen Affairs) Municipal administrative services for citizens including birth and adoption registration, marriage and cohabitation, divorce, death declarations, relocation, travel documents, identity cards, and services for non-Belgian residents.
• Welzijn en Zorg (Welfare and Care) Social and financial assistance services including support for illness and disability, housing assistance, energy subsidies, senior services, home care, dementia-friendly municipality initiatives, AED device locations, and caregiver support.
• Gezinnen en Opvoeden (Families and Upbringing) Family and parenting support services including baby and toddler care, childcare facilities, leisure activities for families, financial support for families, school information, and support for other organizations through the Huis van het Kind (Children's House).
• Vrije Tijd (Leisure) Recreation and leisure services including activities and events, library services, culture, sports and movement, programs for children and youth, seniors, associations, volunteering opportunities, and event organization support.
• Mobiliteit (Mobility) Transportation and mobility services including safe routes to school, pedestrian paths, cycling infrastructure, public transit information, car policies, road works updates, signage, and the municipal mobility plan.
• Ondernemen (Business) Business support services including business directory, gift vouchers, markets and stalls, fairs and circuses, hospitality sector support, startup assistance, permits and taxes, grants and subsidies, and industrial zone information.
• Wonen en Omgeving (Housing and Environment) Urban planning and housing services including building and renovation permits, rental information, relocation assistance, spatial plans, environmental permits, housing and care combinations, and housing quality standards.
• Recyclagepark (Recycling Center) Municipal recycling center at Industrielaan 23 where citizens can dispose of various waste types. Uses electronic ID card (eID) for access and weighing bridge system for paid waste fractions. Payment via Bancontact or preloaded eID balance.
• Meldingen, Klachten en Suggesties (Reports, Complaints and Suggestions) Citizen feedback system allowing residents to report issues such as loose manhole covers, speeding traffic, illegal dumping, overgrown vegetation, or service complaints. Managed through an electronic tracking system with weekly council review.
• Lokaal Dienstencentrum Komie Geire Local service center offering activities, social restaurant, cafeteria, general services, and room rentals for community events.
• Duurzaamheid en Milieu (Sustainability and Environment) Environmental services including waste management, nuisance control, animal management, nature and water protection, sustainable consumption, climate action, energy programs, and environmental sustainability initiatives.
• Toerisme (Tourism) Tourism services including attractions and activities, accommodation options, local products and crafts, mobility information, local hospitality, and shopping recommendations.
• Veiligheid (Safety) Public safety services including BE-Alert emergency notifications, Municipal Administrative Sanctions (GAS), emergency services information, severe weather alerts, safe event organization, neighborhood safety, and fireworks regulations.
• Vacatures en Werk (Jobs and Employment) Employment services including job vacancies at the local government, information about working in Olen, selection process details, volunteer work, and internship opportunities.
• Wegen- en Rioleringswerken (Road and Sewerage Works) Municipal infrastructure project management system tracking ongoing and planned road construction, sewerage installation, drainage improvement, and cycling path projects throughout the municipality.

Quantifiable outcome

• Population growth of nearly 900 inhabitants in 10 years, reaching 12,840 residents in 2024
• +1 more outcomes

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• EliacoreStrategic or Co-development Partner · 25 January 2027Elia, the Belgian high-voltage grid operator, is undertaking underground cable connection projects (150 kV) through Olen municipality between Herentals-Heze and Poederlee-Herentals. This infrastructure project requires municipal cooperation and permits, running from 2027 to 2030.
• UmicorecoreStrategic or Co-development Partner · 1 July 2026Gemeente Olen collaborates with Umicore on water management infrastructure projects. Specifically, the Bouwensloop water drainage improvement project is a joint initiative between Umicore, De Vlaamse Waterweg, and lokaal bestuur Olen. Umicore owns land containing a historical ash deposit from former coal combustion for blast furnaces, and contributes to environmental remediation efforts in the area.
• IOK (Intercommunale Ontwikkelingsmaatschappij Kempen)coreStrategic or Co-development PartnerIOK manages waste collection and disposal services for the municipality. Residents contact IOK for GFT (organic waste), PMD (plastic/metal/drinks packaging), and paper collection issues. The recycling park email is [email protected]. IOK is part of the inter-municipal cooperation structure in the Kempen region.
• RenewicoreStrategic or Co-development PartnerRenewi handles residual waste collection (restafval) for the municipality. Citizens with complaints about residual waste collection are directed to Renewi at 011 51 20 32 or [email protected].
• AquafincoreStrategic or Co-development PartnerAquafin manages sewage infrastructure projects in the municipality. The Vinkenstraat sewerage works are part of Aquafin's infrastructure program. Citizens experiencing damage from sewerage works contact Aquafin's call center at 03 450 45 45.
• APK WegenbouwminorImplementation/ SI/ Consulting PartnerAPK Wegenbouw is the contractor executing the major Olen-Centrum renewal project, including road and sewerage works worth approximately 6.7 million euros.
• FluviusminorStrategic or Co-development PartnerFluvius manages public street lighting infrastructure. Citizens report defective street lamps through Fluvius's online portal or by calling 078 35 35 00.
• Agentschap Wegen en Verkeer (AWV)coreStrategic or Co-development PartnerThe Flemish Agency for Roads and Traffic is undertaking major infrastructure projects in Olen, including the renewal of the E313 highway bridge over Ven (starting 2027). The municipality collaborates with AWV on these projects.
• StormminorOthersStorm operates a wind turbine at the Umicore site in Olen. The municipality coordinates with Storm for maintenance issues such as transformer replacement at the wind turbine that caused temporary road closures (Nieuwstraat).

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Gemeente Grobbendonk: Small neighboring Kempen municipality (~11,000 inhabitants) with similar demographic profile and service delivery structure. Closely comparable in scale and scope of municipal operations.
• Gemeente Vorselaar: Small neighboring municipality in the Kempen with similar population scale (~7,500 inhabitants) and comparable municipal service portfolio. Closest demographic and geographic peer to Olen.
• Gemeente Lille: Neighboring Kempen municipality in Antwerp Province with similar size and structure. Both municipalities participate in regional cooperation structures and face comparable infrastructure, mobility, and welfare service delivery challenges.
• Gemeente Westerlo: Neighboring Kempen municipality in the same IOK inter-municipal waste cooperation structure. Provides equivalent municipal services and shares the regional industrial heritage (zinc processing) common to the Kempen area.
• Gemeente Nijlen: Adjacent Kempen municipality in Antwerp Province with similar governance structure (gemeente + OCMW) and comprehensive municipal service offering. Shares Flemish regional government oversight and Aquafin coordination.
• Gemeente Geel: Neighboring Kempen municipality in Antwerp Province with similar population size (~40,000 inhabitants) and provision of comparable municipal services including welfare, mobility, and infrastructure. Most analogous mid-sized Kempen peer.
• Gemeente Laakdal: Neighboring Kempen municipality with similar rural-urban character and industrial heritage. Provides the same breadth of municipal services and participates in IOK waste management cooperation.
• Gemeente Kasterlee: Adjacent Kempen municipality sharing the Antwerp provincial context and IOK inter-municipal cooperation. Provides the same comprehensive municipal services including welfare, mobility, and recreation.
• Gemeente Herentals: Adjacent Kempen municipality in Antwerp Province with similar municipal service provision. The Elia 150kV cable project specifically connects Herentals-Heze to Poederlee-Herentals, making Herentals a directly relevant infrastructure coordination peer.

Broad incumbents

• Provincie Antwerpen: Provincial government that oversees and coordinates the 69 municipalities in Antwerp Province, including Olen. Provides broader regional services (mobility, environment, economic development) that complement municipal services and serves as a regulatory and funding counterparty.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Gemeente.Olen
• LinkedInlinkedin.com/company/lokaal-bestuur-olen
• Instagraminstagram.com/gemeenteolen
• Xx.com/gemeenteOlen

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Olen